Syntero – Lewis Center

7100 Graphics Way
Suite 3100
Lewis Center, OH 43035

Syntero OH 43035

About Syntero – Lewis Center

Syntero is Greek for Support, and Syntero offers support for those with mental health and substance use disorder issues. They’re accredited by CARF and are a nonprofit organization providing treatment to youths and adults. They have several locations in Ohio, including the Lewis Center facility in Lewis Center, Ohio.

Financial issues are sometimes an obstacle to getting help, but the center takes insurance from many major companies. They also take Medicare and Medicaid. You can self pay, and if you’re a resident of Franklin, Delaware, or Morrow County, you can pay on a sliding fee scale for the uninsured or underinsured.

The substance use and mental health treatment programs are outpatient. They have outpatient mental health and substance use disorder counseling. They also have an intensive outpatient (IOP) program for substance use disorder.

The regular outpatient program provides evidence based counseling and treatments. The clinicians on staff have a master’s level education and utilize different modalities of treatment. They work with individuals, couples, and families. The focus is on dealing with trauma, grief, loss, and other behavioral health issues to empower you to manage your life more effectively. The goal is to improve your quality of life through a higher level of health and happiness.

The IOP helps adults and uses a Matrix model treatment program. This is typically a 16-week program that uses different therapeutic treatments to help you maintain sobriety. They use cognitive behavioral therapy (CBT), relapse prevention education, motivational interviewing (MI), and self help groups.

They offer an LGBTQ+ program to address specific challenges faced by the community. They use trauma informed therapy as well as other evidence based therapies. They have support groups, individual, and group therapy.

If you’re a first responder living in Delaware or Morrow County, they also offer a special First Responders program. The program is free and includes individual counseling sessions, group debriefing sessions, group training, family and partner information, and support sessions.

There’s also a special IOP program for adolescents with mental health and substance use disorders. They use evidence based treatments provided by licensed providers. They also provide prevention and awareness programs to reduce substance abuse for teens in the community.

Latest Reviews

Laurisa Fuller
4 months ago on Google
2
Response from the owner3 months ago
Hi Laurisa. We're sorry to hear you had a less-than-favorable experience. Please feel free to contact us at info@syntero.org so we can address your concerns. We aim to provide quality, compassionate, trauma-informed care for all clients. Your care and feedback are important to us.
Craig Skeel
11 months ago on Google
2
Really disappointed right now with them. I left a message and was told 24 to 48 hours for a response. Three days later I called again and was told an additional five days. They are there to help you, except when they aren't. Talking to your doctor before making any changes is hard to do when you can't talk to your doctor (or somebody else)
Jade Hoagland
1 year ago on Google
2
The turn over rate is insane. I m not sure how many appointments I ve been to getting established with a new provider in the two+ years I ve been a patient. Which is required to be in person. Lately I ve been getting nowhere because they can t keep appointments or there is nobody to be assigned to. Sometimes driving 40 min just to be told my appointment was cancelled. Quality of care isn t there like it used to be. They should probably treat their employees better.
Response from the owner3 weeks ago
Hello, Jade. We apologize for any inconvenience you have experienced due to changing providers. Unfortunately, Syntero experiences similar turnover rates as other behavioral health care agencies, due to industry changes that are beyond our control. Our goal is to provide uninterrupted client care despite those changes and we are doing everything in our power to do so. Syntero is a five-time recipient of the Top Workplace in Central Ohio recognition by Columbus CEO and was named a Top Workplace in the United States in 2020. The prestigious recognitions are based on employee satisfaction levels and work culture.

Location

Accepted Insurance

Syntero – Lewis Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
12-step icon12-Step
Many treatment centers base their recovery models on the 12 step programming standard, which combines intensive peer support with spiritual, psychological, and emotional growth. Participants in 12 step recovery programs are expected to regularly attend group meetings, which are free, anonymous, peer-led, and open to the public. They are also required to select a sponsor to guide them through the recovery journey. These programs deploy spiritual principles to foster participants' self-understanding, forgiveness, acceptance, and accountability.
heart-hands iconIntervention Services
Intervention services help family members prepare for a drug intervention in Ohio. During an intervention, family members typically read letters they have prepared that explain how the individual's substance abuse has affected their lives and relationships. Each family member also explains what they will do if the individual does not agree to get treatment. An intervention specialist offers support to guide this discussion and makes appropriate treatment recommendations.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapists who apply motivational interviewing in Ohio don't try to confront clients or force advice onto them. Instead, they listen and come alongside clients to help them explore why and how they might decide to make changes for themselves.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • pool iconSwimming Pool

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

Contact Information

Phone icon (740) 428-0428
Building icon

7100 Graphics Way
Suite 3100
Lewis Center, OH 43035

Edited by:
Peter Lee, PhD

Reviews of Syntero – Lewis Center

3.3/5 (10 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (10 reviews)
Laurisa Fuller
4 months ago
2

Response from the owner4 months ago
Hi Laurisa. We're sorry to hear you had a less-than-favorable experience. Please feel free to contact us at info@syntero.org so we can address your concerns. We aim to provide quality, compassionate, trauma-informed care for all clients. Your care and feedback are important to us.
Craig Skeel
11 months ago
2

Really disappointed right now with them. I left a message and was told 24 to 48 hours for a response. Three days later I called again and was told an additional five days. They are there to help you, except when they aren't. Talking to your doctor before making any changes is hard to do when you can't talk to your doctor (or somebody else)

Jade Hoagland
1 year ago
2

The turn over rate is insane. I m not sure how many appointments I ve been to getting established with a new provider in the two+ years I ve been a patient. Which is required to be in person. Lately I ve been getting nowhere because they can t keep appointments or there is nobody to be assigned to. Sometimes driving 40 min just to be told my appointment was cancelled. Quality of care isn t there like it used to be. They should probably treat their employees better.

Response from the owner1 year ago
Hello, Jade. We apologize for any inconvenience you have experienced due to changing providers. Unfortunately, Syntero experiences similar turnover rates as other behavioral health care agencies, due to industry changes that are beyond our control. Our goal is to provide uninterrupted client care despite those changes and we are doing everything in our power to do so. Syntero is a five-time recipient of the Top Workplace in Central Ohio recognition by Columbus CEO and was named a Top Workplace in the United States in 2020. The prestigious recognitions are based on employee satisfaction levels and work culture.
T B
1 year ago
1

Response from the owner1 year ago
Hello, TB. Hello, Justin. We are committed to providing quality services and linking our clients to the supportive services they need to thrive. Please feel free to contact our office at 614-889-5722 to connect with someone who can discuss any concerns with you directly.
Anime knight (Animegodzillaworld)
1 year ago
1

Unprofessional

Response from the owner1 year ago
Anime Knight, we're sorry to hear you had a less than favorable experience. Please feel free to contact us at info@syntero.org so we can address any concerns you have. Our goal is to provide quality, compassionate, trauma-informed care for all clients. Your care and feedback are important to us.
P. W.
3 years ago
5

This is the gold standard of care. Hands down the best. EMDR!!!

Response from the owner3 years ago
Thank you for sharing, P.W.!
Mandy Wilson
3 years ago
5

I don't live in Ohio anymore... but during my time there I went to Syntero for therapy. My counselor introduced me to EMDR therapy, which was extremely beneficial for me. She helped me immensely during one of the toughest seasons of my life. I'd give more than 5 stars if I could.

Response from the owner3 years ago
Thank you for sharing, Mandy! We're happy to be of service and wish you all the best!
Gergar Fritz
5 years ago
5

Response from the owner1 year ago
Thank you for your review, Gergar!
google user
6 years ago
5

Response from the owner1 year ago
Thank you for your review!
mike v
7 years ago
5

Response from the owner1 year ago
Mike, we appreciate your review.
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