Support Incorporated

708 S. Chestnut St.
Gastonia, NC 28054

Support Incorporated NC 28054

About Support Incorporated

Support Incorporated, located in Gastonia, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Support Incorporated include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Support Incorporated has received accreditations from CARF.

Latest Reviews

Tee Kay
8 months ago on Google
1
Never ever opt for this place unless you have ZERO alternatives. They are the most horribly run center by far.
Response from the owner7 months ago
Thank you for leaving feedback. Please reach out to us at info@supportinc.org or 704-865-3525 ext 116 so we may identify ways to improve your experience.
Elizabeth Quinn
9 months ago on Google
5
absolutely LOVE the therapist at this location.
Response from the owner8 months ago
Thank you for this great review, and have a fantastic day!
Cookii Doe
10 months ago on Google
1
Showing up in person for a virtual appointment is not my idea of virtual. Why not just email a link like everyone else??? Showing up ON TIME just to be placed in a virtual waiting room for over 30 minutes is a huge waste of my time! Who really waits until the time of the appointment to review paperwork? Insurance information was provided DAYS ahead of time and there was a copay... My insurance wasn't accepted and this was revealed AFTER paying, all of the hassle and waiting. Overall horrible experience.
Response from the owner9 months ago
Thank you for leaving feedback. Please reach out to us at info@supportinc.org or 704-865-3525 ext 116 so we may identify ways to improve your experience.

Location

Accepted Insurance

Support Incorporated works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community  programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (704) 864-6444
Building icon

708 S. Chestnut St.
Gastonia, NC 28054

Reviews of Support Incorporated

3.2/5 (26 reviews)
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Reviews

Overall Experience
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Google Reviews

3.2 (26 reviews)
Tee Kay
8 months ago
1

Never ever opt for this place unless you have ZERO alternatives. They are the most horribly run center by far.

Response from the owner8 months ago
Thank you for leaving feedback. Please reach out to us at info@supportinc.org or 704-865-3525 ext 116 so we may identify ways to improve your experience.
Elizabeth Quinn
9 months ago
5

absolutely LOVE the therapist at this location.

Response from the owner9 months ago
Thank you for this great review, and have a fantastic day!
Cookii Doe
10 months ago
1

Showing up in person for a virtual appointment is not my idea of virtual. Why not just email a link like everyone else??? Showing up ON TIME just to be placed in a virtual waiting room for over 30 minutes is a huge waste of my time! Who really waits until the time of the appointment to review paperwork? Insurance information was provided DAYS ahead of time and there was a copay... My insurance wasn't accepted and this was revealed AFTER paying, all of the hassle and waiting. Overall horrible experience.

Response from the owner10 months ago
Thank you for leaving feedback. Please reach out to us at info@supportinc.org or 704-865-3525 ext 116 so we may identify ways to improve your experience.
Salley Perkins
11 months ago
1

My son was receiving therapy here and we were never late or missed an appointment I felt like my child desperately needed therapy so I made sure that he was always there ,my son is Autistic he was diagnosed severely Autistic at eighteen months old ,he seems to be doing better but does need therapy....At his last appointment he got upset and tore up a crayon box and damaged a toy he did this because he didn't want to leave he thought that they were playing games so he was upset when we had to leave to go home ... after this episode his therapist didn't bother to make him another appointment or inform me that she was no longer seeing him . I feel like this is very Unprofessional on every level and I do not recommend this place to anyone with a special needs child.

Response from the owner11 months ago
I am so sorry you had this experience. I hope it was just a misunderstanding. Will you email us at info@supportinc.org so we can help?
Mattie Bolen
1 year ago
1

Things that happened to my son here were close to abuse, he was enrolled in day treatment through support inc, very unsupportive environment, yelling at small children, encouraging bullying, and even verbal humiliation, all from staff members at the Gaston county day treatment location support inc is a joke

Response from the owner1 year ago
I'm so sorry that you have had a negative experience. I assure you that we take all accusations seriously. Please contact me at 704-865-3525 ext 116 or email info@supportinc.org, and one of our directors will reach out to you.
shalia brown
1 year ago
5

Response from the owner1 year ago
Thank you so much for your positive feedback. We appreciate you taking the time to complete the review.
Jeff Millwood
1 year ago
5

Response from the owner1 year ago
Thank you for the high star rating! We hope you have a great day!
April Hogsed
1 year ago
5

Response from the owner1 year ago
Hi, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Queen Victoria Uno
2 years ago
5

Day Treatment Staff work as team to address the needs of children and adolescents. Benefits the entire program treatment. Most successful experience

Response from the owner2 years ago
Awesome! We are so glad you had a positive experience. Thank you for the kind words!
Kathryn Merritt (Ryn)
2 years ago
5

This place has people who truly care about your well-being. Dr.Melendez and Dr(I think her name is croppley) they are wonderful. I m so sorry if I got your name wrong. If you see this, I apologize

Response from the owner2 years ago
We think we have an incredible staff too! It's always nice to see messages like this.
Ashley Davis
2 years ago
5

All the providers answered any questions I had. Excellent customer service and very helpful staff.

Response from the owner2 years ago
Thank you for sharing your positive experience! We hope you have a great day!
brandy ross
2 years ago
5

Response from the owner2 years ago
Hi Brandy, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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