Step By Step Counseling

1550 Wall Street Ste 2
Saint Charles, MO 63303

(636) 255-0002
Get Help Now - 636-206-4296

About Step By Step Counseling

Step By Step Counseling, located in Saint Charles, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Latest Reviews

Fatemeh Akbari
8 months ago on Google
1
Worst place ever. So shady with their appointment scheduling. I drove all the way and they sent me the wrong address, they never sent me the intake and had the audacity to tell me that I sent it back too late . They also want you to hand write the forms and then upload it. I would recommend Compass Health to those looking. They have a walk in intake process so you do not have to deal with all this extra inconvenience.
Response from the owner3 weeks ago
Hi there! We have 3 locations, sometimes what happens is if you arrive at your intake with no intake paperwork that is considered late! if you do handwrite the forms we can scan them at the office :)
Nathan Silas
1 year ago on Google
5
Phenomenal location with excellent service and care for our children. The people here are making a difference. Every interaction I've had with the interns has been great.
Tiffney Richardson
1 year ago on Google
1
Terrible company. We were going to our regular appointments and was never told about a copay then they randomly hit us with a 500 dollar balance. I never write bad reviews but this is outrageous. I would suggest finding a company that actually knows what the heck they are doing. Also they take money out of your account without permission too. If I could give 0 stars I would.
Response from the owner3 weeks ago
Hi there! we are sorry to hear about this. Was everything resolved?

Location

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (636) 255-0002
Building icon

1550 Wall Street Ste 2
Saint Charles, MO 63303

Get Help Now - 800-985-8516
Question iconWho Answers?

Reviews of Step By Step Counseling

3.6/5 (20 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
13
4
0
3
0
2
0
1
7

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (20 reviews)
Fatemeh Akbari
8 months ago
1

Worst place ever. So shady with their appointment scheduling. I drove all the way and they sent me the wrong address, they never sent me the intake and had the audacity to tell me that I sent it back too late . They also want you to hand write the forms and then upload it. I would recommend Compass Health to those looking. They have a walk in intake process so you do not have to deal with all this extra inconvenience.

Response from the owner1 month ago
Hi there! We have 3 locations, sometimes what happens is if you arrive at your intake with no intake paperwork that is considered late! if you do handwrite the forms we can scan them at the office :)
Nathan Silas
1 year ago
5

Phenomenal location with excellent service and care for our children. The people here are making a difference. Every interaction I've had with the interns has been great.

Tiffney Richardson
1 year ago
1

Terrible company. We were going to our regular appointments and was never told about a copay then they randomly hit us with a 500 dollar balance. I never write bad reviews but this is outrageous. I would suggest finding a company that actually knows what the heck they are doing. Also they take money out of your account without permission too. If I could give 0 stars I would.

Response from the owner1 month ago
Hi there! we are sorry to hear about this. Was everything resolved?
Keenan Hatfield
1 year ago
1

Any business that has a phone but can not and I mean CANNOT be reached by phone is a bad business.

Deanna
1 year ago
5

RSCC Lee
1 year ago
1

Sadly, this place isn't a safe place for family counseling or "reunification therapy". The abusive parent was coddled. Kids concerns and feelings were sacrificed for "reunification". One child had to go immediately to the ER following a session. The owner Jeannie saw abusive behavior in parent and never reported it to parties that could have helped. When said parent behaved poorly she would call safe parent and say "we dont want them mad'.. inappropriate! She appeared to be a Flying Monkey for the abuser.

Dave Wilhelm
3 years ago
5

Madeline Jacoby
3 years ago
5

My son attends play therapy with their Intern, Angela. He has only gone for two sessions so far but my shy little boy loves her and has so much fun. I am very excited to see the process he makes with Angela and I love that I can put all trust into her to take on my sons struggles and help him along the way.I personally am also attending counseling with LaTayisah, today was my first session. Instant bond and felt so comfortable spilling all my thoughts and problems to her. I am looking forward to more sessions.I highly recommend step by step. They have been Truly amazing in such a short period of time and it s what anyone would need when they are going through times that are hard. To find two amazing counselors at the same location & that can take me and my son at the same time is truly hard. Very grateful!

Shannon Wischmeyer
3 years ago
5

I have had nothing but a pleasant experience with Step By Step. I use their Stepping Stones program, which uses graduate student interns rather than licensed counselors. I have been going for a little over a month now and it is wonderful. My counselor is a great listener and lets me decide how each session is going to go. She has given me multiple tools for dealing with anxiety and helping me learn more about myself. My only concern is what I'll do when she graduates; I hope to be able to follow her!

Adrienne Maurin
3 years ago
5

Jennie has always been very kind and helpful in every which way she can. The love, care, and concern she has for her clients is evident in her work with them. I highly recommemd Jennie and her agency if you are current;y struggling and need someone to talk too!

Claire Summers
4 years ago
1

Dianna Fazio
4 years ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Step By Step Counseling

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Lakeland Behavioral Health System
Springfield, MO (417) 895-9169

Lakeland Behavioral Health System

Lakeland Behavioral Health System is a private rehab located in Springfield,... read more.
Stepping Into The Light Ministry
Saint Louis, MO (314) 231-5175

Stepping Into The Light Ministry

Stepping Into The Light Ministry is a private rehab located in Saint Louis, ... read more.
North Central Missouri Mental Health Center
Hamilton, MO (816) 583-2151

North Central Missouri Mental Health Center

North Central Missouri Mental Health Center serves the nine counties of the ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?