Star Regional Hospital

886 Highway 411 North
Etowah, TN 37331

Star Regional Hospital TN 37331

About Star Regional Hospital

Star Regional Hospital, located in Etowah, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Star Regional Hospital include inclusive treatment respecting diverse sexual orientations and gender identities, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Nancy Hughes
3 weeks ago on Google
5
Had to take my husband for Shingles.Dr.Crumpler&Nurse Morgan,Lucas all three were absoutely on top of things and did wonderful job on treating my husband.He had Chronic pain it was severe.Thank you all three for the best patient care.I highly recommend Starr Regional Etowah Campus to anyone needing care for their self or family loved one.
Response from the owner3 weeks ago
Hi Nancy, we are happy that you shared your positive experience with us. -- Keenan B.
David & Katherine Vincent-Crowson
1 month ago on Google
5
Response from the owner3 weeks ago
Hi David, thank you for taking the time to share your experience with us. -- Keenan B.
Debbie Taylor
2 months ago on Google
5
I have been going to the wound care clinic and they are all amazing!!! Everyone in there is so friendly and I healed so much quicker than I had expected. Highly recommend this wound care clinic!!
Response from the owner1 month ago
Hi Debbie, thank you for taking the time to share your experience with us. -- Keenan B.

Location

Accepted Insurance

Star Regional Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (423) 263-3600
Building icon

886 Highway 411 North
Etowah, TN 37331

Reviews of Star Regional Hospital

3.19/5 (58 reviews)
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Reviews

2.5

A friendly but clueless staff, that in the end will do absolutely nothing that helps you. The waiting room is so dirty, please make someone take care of it.

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (57 reviews)
Nancy Hughes
3 weeks ago
5

Had to take my husband for Shingles.Dr.Crumpler&Nurse Morgan,Lucas all three were absoutely on top of things and did wonderful job on treating my husband.He had Chronic pain it was severe.Thank you all three for the best patient care.I highly recommend Starr Regional Etowah Campus to anyone needing care for their self or family loved one.

Response from the owner3 weeks ago
Hi Nancy, we are happy that you shared your positive experience with us. -- Keenan B.
David & Katherine Vincent-Crowson
1 month ago
5

Response from the owner1 month ago
Hi David, thank you for taking the time to share your experience with us. -- Keenan B.
Debbie Taylor
2 months ago
5

I have been going to the wound care clinic and they are all amazing!!! Everyone in there is so friendly and I healed so much quicker than I had expected. Highly recommend this wound care clinic!!

Response from the owner2 months ago
Hi Debbie, thank you for taking the time to share your experience with us. -- Keenan B.
Richard Beaubien
4 months ago
5

The staff here is wonderful.

Response from the owner4 months ago
Hi Richard, thank you for sharing and for choosing Starr Regional Medical Center - Etowah. It is our honor to provide quality care. -- Keenan B.
Jonathan Ortiz
5 months ago
4

Me and my wife give thanks to Dr Gary Stafford and Nurse Susan for a great job helping my wife Feeling better when she was in a lot of pain We thank you guys very much with the bottom of our heart and God bless you guys Sincerely jon&kat

Response from the owner5 months ago
Hi Jonathan, thank you for sharing your experience. It is our honor to provide quality care. -- Keenan B.
Sarah Hummel Mullins
6 months ago
1

They will deny your past medical records are even real.. and accuse patients of drug seeking and not even look for the cause of your pain in connection to your medical records of past ongoing diseases to make a proper diagnosis . ... so we went to another ER and they literally found the real cause of the pain and disease (was connected to past medical records) and gave proper treatment. Thank goodness!Etowah Starr Regional needs to change. People deserve better care.Update..We where able to discuss this with the hospital and it appears some changes are being made. Keep fingers crossed..

Response from the owner7 months ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 423-744-3201 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Keenan B.
S. Stephens
8 months ago
5

First time ever going to ER here . I felt as I was truly going to receive awesome service. All staff , nurses and doctor were very professional, knowledgeable and caring. My kind of people. Special mentions to, Tobbie, Shelby, Tonya, Holly, Coy and Dr. Bates. They treated me with Respect and almost as Family. ( I think they all need a RAISE! )

Response from the owner8 months ago
Hi, we appreciate your thoughtful recognition. It is our honor to provide quality care. -- Keenan B.
Caroline Smith
8 months ago
1

We always respect one of the docs there but last time he was rude and uncaring unprofessional sad may God bring him a caring heart because he works for ppl and shame to treat your patients with so much disrespect

Response from the owner1 year ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 423-744-3201 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Keenan B.
Ray Lloyd
9 months ago
1

I've been waiting in the waiting room for 30 mins and I'm the only one that's been in here and they still have yet to call me back

Response from the owner9 months ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 423-744-3201 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Keenan B.
bob v
10 months ago
1

Docs are very rude and seem to not want to do their job, you basically have to be dead or dying to get actual care.

Response from the owner10 months ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 423-744-3201 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Keenan B.
dennis evans
10 months ago
5

Great is

Response from the owner10 months ago
Hi Dennis, thank you for taking the time to share your experience with us. -- Keenan B.
Jonathan Morgan
10 months ago
5

To Lori Morgan she was very nice good worker made sure I was ok.she deserves a raise

Response from the owner10 months ago
Hi Jonathan, thank you for sharing your experience. It is our honor to provide quality care. -- Keenan B.
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