Community Services Agency

251 Hackett Rd
Modesto, CA 95358

Stanislaus County Community Services Agency CA 95358

About Community Services Agency

Located in Modesto, California, Stanislaus County Community Services Agency is a residential and outpatient behavioral healthcare agency that supports individuals with a wide variety of services, including specialty services for children, Veterans, individuals living with disabilities, and senior citizens.

The residential program provides 24/7 supervision to individuals needing alcohol and drug rehab services or continuous supervision due to mental health concerns. Treatment begins with an assessment to better understand each person’s situation. Individual therapy, group therapy, family therapy, skills-building classes, and psychoeducational programming are provided. Discharge planning is available before completing the program.

The outpatient program provides integrated healthcare services, prevention services, individual therapy, group therapy, mobile crisis teams, referral services, and case management services.

Stanislaus County Community Services Agency accepts most insurance plans, including Medicaid, ComPsych, HSCS, Tricare, Brightstar Health, Kaiser, and more. Individuals unable to pay for treatment, are encouraged to contact the treatment center to discuss options. Out-of-network benefits may vary.

Latest Reviews

milton artola
1 week ago on Google
1
MediCal offices won't take my call. Been needing medical help for months and they won't help.
Justin Heard
2 weeks ago on Google
5
Our Community Services Agency has a plethora of valuable resources to help the community.Leave attitude (anger) & entitlement outside the door. You do have the time to wait...and you should wait as long as it takes to get help (any help) available.The staff do not have "an attitude". Just very serious, while trying to serve/help so many at the same time.The Community Services Agency provides basic information to the public...all the way up to full on emergency crisis response. The Agency can help, if allowed. They do care.
Ruby Barajas
1 month ago on Google
1
I ve been trying to reach a representative for over a month. I call at 8am, 9am, 10am etc and it s basically so many people are calling so we aren t answering the phones. Has anyone else had any luck? Are these people sitting around with their thumb up their holes asking for Advice thanks

Location

Accepted Insurance

Community Services Agency works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Contact Information

Phone icon (209) 558-2500
Building icon

251 Hackett Rd
Modesto, CA 95358

Fact checked and written by:
Courtney Myers, MS
Edited by:
Miakayla Leaverson, BS

Reviews of Community Services Agency

3.1/5 (87 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (87 reviews)
milton artola
1 week ago
1

MediCal offices won't take my call. Been needing medical help for months and they won't help.

Justin Heard
2 weeks ago
5

Our Community Services Agency has a plethora of valuable resources to help the community.Leave attitude (anger) & entitlement outside the door. You do have the time to wait...and you should wait as long as it takes to get help (any help) available.The staff do not have "an attitude". Just very serious, while trying to serve/help so many at the same time.The Community Services Agency provides basic information to the public...all the way up to full on emergency crisis response. The Agency can help, if allowed. They do care.

Ruby Barajas
1 month ago
1

I ve been trying to reach a representative for over a month. I call at 8am, 9am, 10am etc and it s basically so many people are calling so we aren t answering the phones. Has anyone else had any luck? Are these people sitting around with their thumb up their holes asking for Advice thanks

Hi There
1 month ago
1

Caseworker isn't the brightest. Every time she calls me she sounds confused, and she takes too long to do her job properly. Priscilla Ramos is just awful.

Jaime Dorantes
5 months ago
1

In short, the worst customer service starts with the call center, you have to wait for more than 30 minutes if you are lucky because they are supposedly serving other customers, and your waiting time can be extended up to 60 minutes or they simply disconnect. the call, also do not waste your time calling customer service, they are not trained to solve any problem, they only take messages that they send to the social worker who has your case, so waste your time on a call, no, please, secondly let's talk about Go in person to make an application, the waiting time is more than an hour and the person at the entrance is not qualified to give any adequate information, what is happening with the service is getting worse every day, and we do not ask for anything for free. We all work and pay taxes and clearly we are paying the salary of those people who give us terrible attention, so what they are doing us is not a favor, it is our right to have decent attention and stop hiring mediocre staff.

Arlene Valenzuela
5 months ago
1

The most horrible service in the world ! They never answer any calls annd hang up due to high volume which is an an everyday thing and when I call my case worker she tells me she can t do anything . I have extreme anxiety and they aren t able to help me with anything to get myself better . It s very irritating

Christopher Freeman
5 months ago
1

Why is there no place to stay for a homeless dad and his teen age son? Every shelter, every gov program and not one single one can offer any assistance in the form of a roof over a kids head. "Sorry, we don't have any services available. Call back in a month" I couldn't even pick up the box of food I got a referral for because they put the wrong date on the paper. Not that me and my kid are homeless because we were evicted by spiteful and evil landloard at the Driftwood trailer park in Modesto, and we're hungry living in my car and are broke til next month. Nobody really cares. There Is no actual help. Only lists of papers to provide, most of which they already have. I don't get how the governor can allocate billions toward homeless and yet there is no place available to house a child for the night. C'mon! What a crock.

Melissa
5 months ago
1

The not answer the phone and hanging up is ridiculous when it automatically hangs up. I have moved and am pregnant but can t be seen because I need to change my address with this county but how can I do that without going in person, it s a 6 hour drive from my new location.

Jenny Gomez
6 months ago
1

Would give it a 0 star if I could. They never answer the phone. Kept me on hold for 2 hours if it doesn t just hang up. 4 different occasions and different weeks they never picked up.

Monique Poe
6 months ago
1

Wish I could give zero stars. I do not understand how for the last 4 months now, I've called at different times of the day and nobody answers?? I've been on the phone for 36 minutes, 40 minutes, 50 minutes and as little as 2 minutes, just to get hung up on every time. Absolutely insane that they do not answer anyone's calls by the look of these reviews.

Alex G
10 months ago
1

I called a thousand times everyday and the lines are always busy.can never get through to them

Serena Steele
10 months ago
1

Worst customer service ever. Received a notification that I was gonna lose my benefits and when I called to see why they said because they received notification that I was receiving medical somewhere else or out of state. I explained that this isn t true and the girl told me there was a misunderstanding and she would send out an email to fix the issue. Couple weeks later I receive another notification that I lost my benefits..called on a Tuesday right when they opened and never received and answer after an hour and a half. Called the next day at the same time and was told that they were already helping other people, go to check up on their times on google and it says they re CLOSED! So I was literally sitting on hold for no one to answer :) staff needs to be trained better on how to handle the issues with each customer because there s no reason why anyone should have to sit on hold for that long when they called as soon as you open. And no reason I should have lost my benefits when someone said they would handle the problem. Absolutely ridiculous.

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