Detox
The staff of nurses is extremely rude, and it's easy to tell they don't care about helping you feel better. They have major issues with regarding patient service. I'd rather go to another place where they know how to treat me with respect.
About SSM Health St. Agnes Hospital – Fond du Lac
Specialty rehab programs at SSM Health St. Agnes Hospital – Fond du Lac include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
Patients at SSM Health St. Agnes Hospital – Fond du Lac will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.
SSM Health St. Agnes Hospital – Fond du Lac has received accreditations from The Joint Commission.
Latest Reviews
Ever since SSM has taken over St Agnes it has steadily been going down hill in my opinion, for SSM it s all about the $$$$ not the patient. The doctors don t seem to want to spend time , just get you in and out as fast as possible.I recently got to experience this myself, On a Saturday night I had a rather serious fall in the shower. I went to the walk in clinic on Sunday morning. Told the doctor I was in pain and that my back and side hurt pretty bad and pointed to the location. He didn t bother to even look at it , he listened to my lungs said I was fine and take Tylenol. I questioned X-rays and he said they won t show anything. This appointment lasted all of about 5 minutes. The pain was getting worse and I called my doctors office on Monday telling them my story,my doctor was booked until Thursday but his nurse practitioner had a spot Wednesday. I went to see her ( very nice person) told her about the fall and that the pain was getting worse in the back and side since Sunday, at least she looked at me, said possible micro tears in the muscles and X-rays would not show anything. Gave me muscle relaxers and take Tylenol for pain. A back injury and you can t take time to do a simple X-ray?Pain is getting worse, Friday afternoon I called my doctors office and said pain was unbearable now, of course the receptionist won t get a direct line to the nurse for you, I waited about a hour and my wife said either I take you to the ER or I m calling an ambulance to come get you. On the way to the hospital the doctors office called and said they would prescribe a pain killer, I replied I was on the way to the ER.From Saturday night to Friday there were 3 opportunities to get simple X-rays done, verses going to the ER. At the ER they discovered 4 broken bones on my vertebrae.Have not gotten bills yet but can only imagine the amount of $$$$$$ they will collect by making me wait a week and forcing me to use the last option available to discover broken bones. At some point you have to say this is the straw that broke the camel s back or in my case the shower, and switch to another health provider.
Response from the owner1 month ago
Hi Mark - At SSM Health, we strive to provide exceptional care and service to every person. We re sorry your experience didn t match that standard and would love to make things right if you give us another chance. Please contact us at SSMComplaints-OFI@ssmhealth.com so we can learn more.
My care on 6W was exceptional. The staff is caring, compassionate and professional. Keep up the great work. You truly embody the mission of SSM health.
Been a patient here for 58 years. They promote MyChart but what they don t tell you is if you subscribe to it they will automatically enroll you in e-billing, so no paper bill comes to your house. Then when you don t pay a bill that you had no idea you had, they send it to collections! I ve never had an unpaid bill in my life. I just got off the phone with collections, because when I called SSM to straighten it out, I was told it s too late, call collections!
Response from the owner3 weeks ago
Hi Matt - At SSM Health, we strive to provide exceptional service to every person. We are sorry your experience didn t match that standard. Please contact us at patientinquiries@ssmhealth.com so we can work on resolving this issue for you. 
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Intervention Services If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.
Partial Hospitalization Program A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.
24-Hour Clinical Care 24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy gives you the opportunity to understand and manage the emotional and physical responses that often follow witnessing or experiencing a traumatic event. Working with an experienced and trained therapist, you can process the events of the trauma and develop healthier coping strategies to reduce your symptoms.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Proper nutrition is essential to addiction recovery. That's why nutrition therapy is often included in drug rehab in Wisconsin. This treatment will help you relearn good self care habits such as meal planning and maintaining a nutritious diet.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine replacement therapy in Wisconsin eases withdrawal and cravings when you quit smoking. By making you more comfortable, these tools increase your chances of success. Examples include nicotine lozenges, patches, and gum.
Amenities
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Residential Setting -
Private Setting
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(920) 929-2300 
430 East Division Street
Fond du Lac, WI 54935
Get Help Now - 414-295-9478
Who Answers?
Who Answers?
