SSM Health St. Agnes Hospital – Fond du Lac

430 East Division Street
Fond du Lac, WI 54935

St. Agnes Hospital WI 54935

About SSM Health St. Agnes Hospital – Fond du Lac

SSM Health St. Agnes Hospital – Fond du Lac, located in Fond Du Lac, Wisconsin is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and 12-step therapy.

Specialty rehab programs at SSM Health St. Agnes Hospital – Fond du Lac include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at SSM Health St. Agnes Hospital – Fond du Lac will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

SSM Health St. Agnes Hospital – Fond du Lac has received accreditations from The Joint Commission.

Latest Reviews

Pamela Rank
2 weeks ago on Google
5
Emma Valentino
2 weeks ago on Google
1
Do not go here for OBGYN, I was bleeding a lot and I contacted the care team multiple times and reported the bleeding. They told me to contact if it got heavier or more clots or cramping started. A few hours later I contacted them and reported that it was heavier and larger clots. They asked if I had cramping I told them no just discomfort. They said as long as I m not cramping Im fine. I went to the er because I was having more bleeding. I had a miscarriage. I know they can t stop a miscarriage but knowing before more and more bleeding happened would have saved me the emotional trauma I went through. I didn t have cramping until I had a procedure done at the er. They put me in a box of symptoms
Response from the owner1 week ago
Hi Emma - We re sorry to hear you had a bad experience. You are important to us and we d appreciate the chance to learn more from you about how we can improve. Please contact us at SSMComplaints-OFI@ssmhealth.com.
DAVID ABLER ABLER
1 month ago on Google
5
Very positive stay for 2 days
Response from the owner1 week ago
Thanks for taking time to let us know about your great experience! We ll be sure to share your thoughts with your care team.

Location

Accepted Insurance

SSM Health St. Agnes Hospital – Fond du Lac works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy gives you the opportunity to understand and manage the emotional and physical responses that often follow witnessing or experiencing a traumatic event. Working with an experienced and trained therapist, you can process the events of the trauma and develop healthier coping strategies to reduce your symptoms.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Proper nutrition is essential to addiction recovery. That's why nutrition therapy is often included in drug rehab in Wisconsin. This treatment will help you relearn good self care habits such as meal planning and maintaining a nutritious diet.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine replacement therapy in Wisconsin eases withdrawal and cravings when you quit smoking. By making you more comfortable, these tools increase your chances of success. Examples include nicotine lozenges, patches, and gum.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (920) 929-2300
Building icon

430 East Division Street
Fond du Lac, WI 54935

Reviews of SSM Health St. Agnes Hospital – Fond du Lac

3.19/5 (230 reviews)
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Reviews

1

The staff of nurses is extremely rude, and it's easy to tell they don't care about helping you feel better. They have major issues with regarding patient service. I'd rather go to another place where they know how to treat me with respect.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (229 reviews)
Pamela Rank
2 weeks ago
5

Emma Valentino
2 weeks ago
1

Do not go here for OBGYN, I was bleeding a lot and I contacted the care team multiple times and reported the bleeding. They told me to contact if it got heavier or more clots or cramping started. A few hours later I contacted them and reported that it was heavier and larger clots. They asked if I had cramping I told them no just discomfort. They said as long as I m not cramping Im fine. I went to the er because I was having more bleeding. I had a miscarriage. I know they can t stop a miscarriage but knowing before more and more bleeding happened would have saved me the emotional trauma I went through. I didn t have cramping until I had a procedure done at the er. They put me in a box of symptoms

Response from the owner2 weeks ago
Hi Emma - We re sorry to hear you had a bad experience. You are important to us and we d appreciate the chance to learn more from you about how we can improve. Please contact us at SSMComplaints-OFI@ssmhealth.com.
DAVID ABLER ABLER
1 month ago
5

Very positive stay for 2 days

Response from the owner1 year ago
Thanks for taking time to let us know about your great experience! We ll be sure to share your thoughts with your care team.
Terra Mulholland
1 month ago
1

Very Rude and inconsiderate Hospilist!!!

Response from the owner1 month ago
Hi Terra - We are sorry you had a poor experience. Your feedback is important to us at SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Barbara Woelfel
1 month ago
5

Maureen Holbrook
2 months ago
5

Every one was wonderful

j m
2 months ago
1

Needed a refill on my prescription that was prescribed in ER messaged the Dr. got told I need to set up an appointment first for a torn muscle in back that was already diagnosed in ER in my back that was already looked at and all I needed was a refill on an anti-inflammatory med not even a pain killer. And then I asked how long would I have to wait for an appointment and they told me two months a lot of good that does. Gotta love SSM. Probably not even gonna need the medication after two months Guess all this suffer until it heals

Response from the owner2 months ago
We re disappointed to learn your visit didn t meet your expectations of SSM Health. We would like the opportunity to further discuss your feedback. Please contact us at SSMComplaints-OFI@ssmhealth.com.
Bruce Wills
2 months ago
5

I've had five heart attacks since 1983 and I have to say that my experience at St Agnes was absolutely the best! From the quick response of the ER staff when my wife drove up to the entrance, to the caring friendly nurses in intensive care to the surgeon and the PA in the cath lab nothing could have been better. Even the food was above grade for hospital fare!

Carol Cooper
2 months ago
5

Pleasant help in the wheelchair I need to be pushed around. Have trouble walking.

S. M.
2 months ago
2

They eliminated local jobs and outsourced billing to India. What is a Catholic Hospital doing employing people in India who believe in 1000 different gods vs the actual people who live in their own neighborhoods and use their services? It is impossible to communicate with someone who barely understands what you are saying and vice versa. SSM keeps trying to save money by selling out these services but get burned again and again. LISTEN TO YOUR PATIENTS AND EMPLOYEES. We want SMALL. We want LOCAL. We want real people we can speak with and trust.

Response from the owner2 months ago
Hi - At SSM Health, we strive to provide exceptional service to every person. We are sorry your experience didn t match that standard. Please contact us at patientinquiries@ssmhealth.com so we can work on resolving this issue for you.
Erin G
2 months ago
5

This hospital took great care of my dad until the day he passed. He was too sick to be transferred to hospice, so they did everything they could for him there. Every single doctor and nurse was caring and took the time to explain things, unlike other hospitals. The nurses treated my dad like he was a loved one. They joked with him, talked nicely to him and I could not have asked for more. The nurses were amazing! Thank you for all you did to make his last days more bearable.

Response from the owner2 months ago
Hi Erin - Thank you for telling us about your exceptional experience! If you re open to sharing your story further, please email us at TellYourStory@ssmhealth.com so we can learn more.
BETTE
2 months ago
4

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