SSM Health St. Joseph Hospital – St. Charles

St. Charles, Missouri

300 First Capitol Drive
St. Charles, MO 63301

(636) 947-5000
3.19 (427 reviews)

About SSM Health St. Joseph Hospital – St. Charles

SSM Health St. Joseph Hospital is a 329 bed acute care clinic in St. Charles, Missouri. They provide addiction and co-occurring disorder care for adults aged 18 and older. With outpatient care and crisis services, you’ll benefit from support from seasoned mental health professionals to reach your recovery goals.

Their programs provide personalized care as you live at home. You can access medication assisted treatment which combines FDA approved medications with behavioral therapy. This approach can help you manage withdrawal symptoms and cravings as you recognize and change the behaviors contributing to addiction.

One great feature about them is they specialize in dual diagnosis treatment. Many times, people struggle with mental health issues like depression and anxiety, along with addiction. They use an integrated approach to treat both conditions at the same time. Mental health experts agree this is the best strategy to promote sustained recovery.

Another standout element is their experienced staff. You’ll benefit from comprehensive care from master’s level clinicians. Their programs are also medically monitored by physicians. You can access high quality care with an empathetic team by your side every step of the way.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life.

inpatient iconInpatient

An individual may be referred to their acute inpatient psychiatric care if the individual has a behavioral health disorder that threatens the patient’s physical well-being or the well-being of others, to the extent that 24-hour monitoring is needed. This intensive hospitalization service offers needed stability in a safe and therapeutic, but sensitive and structured, environment. At SSM Health, their senior care inpatient services are designed to provide your loved one a safe and therapeutic environment where the healing process can begin.

aftercare iconAftercare

Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.

12-step icon12-Step

12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

SSM Health Stabilization Service is a hospital service that provides adults 18 and older with medical management of withdrawal symptoms from alcohol and opiates. It develops individualized treatments for each patient’s complex stabilization needs, and also works with patients to identify and develop those resources necessary to bring about a new beginning.

User icon Programs

check iconAdolescence program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • art iconArt activities
  • home-setting iconResidential setting
  • home-setting iconResidential setting
  • Private setings

Shield icon Insurance

Our Policy: SSM Health St. Joseph Hospital – St. Charles works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Medica

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

art-brush iconCreative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (636) 947-5000
Building icon

300 First Capitol Drive
St. Charles, MO 63301

Call Now - Help is Available
Get Help Now - 314-384-4223
Question iconSponsored
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews

3.19 (427 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (425)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Worse care I have ever received in my life, I was in for a knee replacement,I had to continually ask for water,ice for my knee and help to go to restroom. I would push my call button and no one would come for at least an hour or longer the same when I needed to go to restroo ... Read More

Reviewed on 10/12/2019
1

Extended waiting times, lack of communication between clients and staff, horrible customer service in short. I would rather sleep on the floor, beds were so uncomfortable. The nurses seemed extremely rushed all the time, no real connection with this center

Reviewed on 2/8/2019
Overall Experience
Date Submitted

Google Rating

3.2 (425 reviews)
Ralph Wiedner
1 month ago
5

I was well taken care of by all the staff, doctors, nurses, and others!

Response from the owner3 months ago
We re so happy you had a good experience at SSM Health. We ll be sure to share your thoughts with your care team.
Stephanie Teel
1 month ago
1

Really going downhill. Some ppl nice if ur lucky. Others though? Seriously I've never seen such hateful ppl. Not nice how used to be. Nurse last night said she has stuff to do. If u don't like ur job then go somewhere else

Response from the owner1 month ago
Thank you for sharing your experience with us. We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback.
Andrew Chandler
1 month ago
5

Response from the owner1 month ago
We re so glad you had an exceptional experience!
Erika Stogner
2 months ago
1

In summary:Incompetent, Insensitive, Unprofessional, LazyMy 19 year old son was visiting the area from out of town and was taken to the ER from the airport by ambulance for a seizure from an already known condition. According to the airline, they needed a doctor's note stating he could safely fly. To begin with, they listed his name incorrectly. They refused to let him explain his medical condition/history then left him alone for hours (keep in mind, the ER wasn't even busy at this time!). My son called me 5 hours in explaining they're "evaluating" him before discharge, I asked the ER nurse why. He said because my son had a panic attack, they needed to give him a psych evaluation and potentially admit him overnight (I can't make this up). I demanded they discharge him and the ER nurse said they had to know what address he was going to (excuse me?). While on the phone, I heard my son ask for them to disconnect the IV because it was painful. The nurse proceeded to condescendingly explain that it shouldn't be painful because it isn't a needle.Oh, and that TSA requested paperwork that he requested? It was never provided.

Response from the owner2 months ago
We re disappointed to learn your visit didn t meet your expectations of SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Patty Wollbrink
2 months ago
5

Response from the owner2 months ago
A satisfied patient is our greatest reward. Thank you for choosing us for your care.
MADWYT3HNKY H.
2 months ago
5

I recently had the opportunity to stay at SSM Saint Josephs Hospital, and I cannot express enough gratitude for the exceptional care I received from Nurse Erica. From the moment I was admitted, Erica demonstrated an unwavering commitment to patient care, ensuring that I felt comfortable and well-informed throughout my stay.Her professionalism, kindness, and attention to detail were truly remarkable. Erica consistently went above and beyond to address any concerns I had, always with a reassuring smile and a calm demeanor that made a world of difference. She took the time to explain each step of my care, ensuring I fully understood my treatment plan and answering all my questions with patience and clarity.Erica's compassion and dedication did not go unnoticed, and I am deeply appreciative of the personalized care she provided. She is an outstanding nurse and a true asset to the hospital. I am incredibly grateful for her support during a challenging time and would highly recommend her to anyone in need of medical care. Thank you, Erica, for making my stay as comfortable and positive as possible.

Response from the owner2 months ago
Everyone at SSM Health is here for you. We re so glad to know we met your expectations. Thanks for choosing us for your care.
Jeannette Campbell
2 months ago
5

Response from the owner2 months ago
We re so glad to know we met your expectations. Thanks for choosing us for your care!
Mary Bender
2 months ago
5

Awesome doctors, nurses, all of them. And they diagnosed the problem and I had surgery. Yeah. Prayers for all

Response from the owner2 months ago
Everyone at SSM Health is here for you. We re so glad to know we met your expectations. Thanks for choosing us for your care.
Vickie Howard
2 months ago
5

This is a very caring hospital who takes pride in their service! I was treated as if I was one of their family members by anyone I was in contact with!

Response from the owner2 months ago
Everyone at SSM Health is here for you. We re so glad to know we met your expectations. Thanks for choosing us for your care.
Colleen Read-Kloepper
2 months ago
5

Surgery went very well. Dr. Marcus very caring and kind. Dr. Kyle Christensen is an amazing surgeon. He's now saved my life twice through the emergency treatment and surgeries. My main nurses on the 6th floor were all so caring. I've had Bria Smith after every surgeries. She is so knowledgeable and caring. She always is sure to take care of all my needs and explains my medical care very well.

Response from the owner2 months ago
We re so happy you had a good experience at SSM Health. We ll be sure to share your thoughts with your care team.
Carolyn Hurst
2 months ago
4

The nurses, techs and therapy staff were excellent. They really made me feel as though my care was most important. I did not have a good experience with the respiratory therapy staff. Every time my asthma started acting up and I asked for my ordered nebulizer treatment, they were condescending saying things well your oxygen level is fine. One time I had to wait over an hour just to get my treatment! The food was pretty awful as well. I was on a soft diet. So everything that wasn't soft they poured what appeared to be milk over it. Quite frankly most of the food was just gross. I would recommend this hospital for the excellent nursing and physical/occupational therapy. They helped me get better, build strength and build confidence.

Response from the owner2 months ago
Everyone at SSM Health is here for you. We re so glad to know we met your expectations. Thanks for choosing us for your care.
Janice Walter
2 months ago
5

Thanks for being there when I needed you during my cardiac procedure.

Response from the owner8 months ago
A satisfied patient is our greatest reward. Thank you for choosing us for your care.
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