SSM Health St. Joseph Hospital – Wentzville

Wentzville, Missouri

500 Medical Drive
Wentzville, MO 63385

(636) 327-1000

About SSM Health St. Joseph Hospital – Wentzville

Offering outpatient care for alcohol and substance abuse, SSM Health St. Joseph Hospital is located in Wentzville, Missouri. This specific outpatient program is available to those 18 years and older. They accept insurance and offer payment plans.

They specialize in dual diagnosis including alcohol use disorder and anxiety. They offer medication assisted treatment and treatment for chemical and alcohol dependency. A substance stabilization program is also offered.

The substance stabilization program is a hospital based service. It helps medically manage withdrawal symptoms from opiates and alcohol. Some withdrawal symptoms it may help with includes seizures, hallucinations, anxiety, mood swings, cramps, sweating, increased heart rate and blood pressure. It can also help with nausea, vomiting, insomnia and confusion.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life.

inpatient iconInpatient Rehab

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

aftercare iconAftercare

Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

SSM Health Stabilization Service is a hospital service that provides adults 18 and older with medical management of withdrawal symptoms from alcohol and opiates. It develops individualized treatments for each patient’s complex stabilization needs, and also works with patients to identify and develop those resources necessary to bring about a new beginning.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

hearing iconHearing impaired program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • art iconArt activities
  • home-setting iconResidential setting
  • private iconPrivate setting
  • music2 iconMusic room

Shield icon Insurance

Our Policy: SSM Health St. Joseph Hospital – Wentzville works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Medica

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational interviewing is a short term method often used during drug rehab in Missouri. It typically lasts one or two sessions, with the goal of facilitating conversation about change. The client should leave the sessions feeling more decisive and secure in their ability to make the changes they desire in their life.

house-medical iconTrauma Therapy

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (636) 327-1000
Building icon

500 Medical Drive
Wentzville, MO 63385

Call Now - Help is Available
Get Help Now - 314-384-4223
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Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews

2.27 (81 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (79)
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
2
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Terrible experience

Unresponsive staff, unanswered calls from treating psychiatrist and social worker. No family support or discharge support. Minimal help for my family member who was admitted here. I have requested calls to speak to administrators several times with no response. Admitting a ... Read More

J S.
Reviewed on 12/3/2023
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
2
Value for Cost
1
1

Beds are hard as rocks, so awful. Totally unorganized staff members, they said no meds were given to my son when they in fact were. Were they covering up something shady?

Reviewed on 2/8/2019
Overall Experience
Date Submitted

Google Rating

2.3 (79 reviews)
Oliver Fend
1 month ago
1

They put me on an ssri that kept me up the entire time I stayed at this hospital. I told them that I never got any sleep since being put on their medication every morning. The following day after I was discharged I was sent to the ER because their misdiagnosis with the wrong medication gave me mania. I'm now in 10 grand of debt and all I got was their malpractice. What a joke.This facility is the reason why I never seeked out treatment since then. It needs to be shut down.Update. I went directly to their grievance department. After a month of waiting they didn't even give me a fake apology. They outright neglected all responsibility. These people make me sick to my stomach.Why are they even bothering responding to reviews?Anyone in the mood for a class action lawsuit?

Response from the owner2 months ago
Thank you for sharing your experience with us. We improve by learning from our patients, and we appreciate your feedback.
Madison Hunt
1 month ago
1

Took my mom to their emergency room here since it was the closet ER to us because she was having stroke like symptoms while at work. They treated her with the utmost disrespect I have ever seen. Our male nurse acted like she was crazy and would not listen when she told him she doesn t react well with the certain medication they gave her for her migraine. And he gave it to her anyways and it made her anxious and irritated, just like she said would happen. He was shooting the medication syringe into the trash can like he was playing basketball. And completely ignored our requests. While doing her EKG he watched the TV in the room. This experience was very unprofessional and the nurse was very rude. She ended up being transferred to Lake St. Louis to get a stroke evaluation and was admitted overnight for serious medical issues. This hospital did not care whatsoever. I advise anyone that needs the ER to go to LSL. We will never go back to wentzville.

Response from the owner1 month ago
Thank you for sharing your experience with us. We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback.
danica
2 months ago
2

I was in the adolescent psych ward for a week, came out worse. They stick about 10 kids and a nurse in a room big enough for maybe 5 or 6 people. you have to stay in that one room from 8AM-8PM, including meals. The only things they give you to do is baby coloring sheets (i was 17 coloring ABC sheets). One of the nurses also made fun of my friend for being in a wheelchair, and i don t think anything happened, as she was there for days after we told another nurse what she had said.

Celena Gibbons
2 months ago
3

They did a good job assisting with my discomfortI encountered. I was a difficult toward the end of my stay, not trying to be difficult. But I was frustrated about not going home. I felt like they did the best they could, and they saved my life when my heart developed an arrhythmia.( original reason I was there).

Response from the owner2 months ago
We re so happy you had a good experience at SSM Health. We ll be sure to share your thoughts with your care team.
Jackie Anderson
2 months ago
1

I've been admitted here a few times. The nurses are antagonistic and far from kind - there may be a few really good ones. But Sunshine is a nurse name and she acted like we were inmates in a prison and so put out if we asked her for something or for meds. I go out of my way to ensure that my dauther and I don't end up there if anything happens. My doctor was a whole different story - wants me on his meds and won't listen to what I already take and what helps me.

Response from the owner2 months ago
We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We hope you will give us another chance to earn your trust.
Olivia Jarvis
2 months ago
1

I have been there twice and have had a horrible experience. Many fights, chairs and tables being thrown at others. Nurses are very rude and don t enjoy working with kids.

Response from the owner2 months ago
Thank you for sharing your experience with us. We improve by learning from our patients, and we appreciate your feedback.
Scott King
3 months ago
1

Unhelpful staff due to overwhelming strict rules and procedures. No or few accommodations are made for people with special needs. This place is capable of destroying one's mental health. Update on my mental health as of 6/25/2024; I now FINALLY recover enough from the neglect of this facility that I was finally able to trust both my therapist and my psychiatrist with the fact I am still very much in crisis and I am considering hospitalization again. Only this time is won't be any place with SSM in thier name. Mercy has done way better for me.

Response from the owner2 years ago
We are sorry you had a poor experience. Your feedback is important to us at SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Jena Diveley
4 months ago
1

Sitting in the emergency room with my elderly father who was brought by ambulance and dumped in the waiting room. No one asking what he's here for, what his pain level is. It's late I missed dinner and when I asked to go to the lower level of the hospital to get something from the vending machines the gentleman behind the desk said he hasn't been down there in a long time, he's sure there are vending machines somewhere but he doesn't know where and still would not give access to the hospital even though I'm here with a patient. Completely ridiculous, no compassion or empathy in this waiting room. EVER!!

Response from the owner3 months ago
We re disappointed to learn your visit didn t meet your expectations of SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Kirsten
5 months ago
1

Response from the owner5 months ago
We are sorry you had a poor experience. We hope you will give us another chance to earn your trust.
Lindsey DeCoster
6 months ago
1

The ambulance dropped my mom off there. I called several times and spoke with multiple people, all of which told me my mother wasn t there, nor had she been there. I am my mother s contact person. They never even asked me my name before they told me that she wasn t there. This has been going on for 3 days. I was on my way to file a missing persons report after calling several different hospitals. So, I decided to go by the ambulance district, and the wonderful chief over there called and was told that she had been there, and transferred to St.Marys. I m extremely upset. IF they couldn t share that information with me(eventhough I m on her list) they could have, at the very least, told me they weren t at liberty to share that information. Instead they just told me she wasn t there. VERY UNPROFESSIONAL.

Response from the owner6 months ago
We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback. Your feedback will be shared with the appropriate teams to improve future experiences.
L A
6 months ago
5

Phenomenal staff! Very polite and professional staff and clean facility. I highly recommend this location.

Response from the owner6 months ago
We re so glad to know we met your expectations. Thanks for choosing us for your care!
Urban Gorilla
7 months ago
1

4 months and still have not heard back from SSM st Josephs hospital in Wentzville. The ER doctor miss diagnosed me and I almost died. SSM told me to email them about the ER bill. We did 4 times with no response. Why is it that if i am disappointed with services at store or restaurant i can get my money back or a discount. We still had to pay for bad service. If i would have died my wife would be rich but since God and BJC saved my life. I have no grounds for a lawsuit against this piss poor Hospital. Dont allow a family member to be taken to SSM St Josephs hospital.

Response from the owner7 months ago
At SSM Health, we strive to provide exceptional care and service to every person. We re sorry your experience didn t match that standard and would like the opportunity to further discuss your feedback. Please contact us at SSMComplaints-OFI@ssmhealth.com so we can learn more.
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