SSM Health St. Joseph Hospital – Wentzville

500 Medical Drive
Wentzville, MO 63385

SSM Health St Joseph Hospital Wentzville MO 63385

About SSM Health St. Joseph Hospital – Wentzville

Offering outpatient care for alcohol and substance abuse, SSM Health St. Joseph Hospital is located in Wentzville, Missouri. This specific outpatient program is available to those 18 years and older. They accept insurance and offer payment plans.

They specialize in dual diagnosis including alcohol use disorder and anxiety. They offer medication assisted treatment and treatment for chemical and alcohol dependency. A substance stabilization program is also offered.

The substance stabilization program is a hospital based service. It helps medically manage withdrawal symptoms from opiates and alcohol. Some withdrawal symptoms it may help with includes seizures, hallucinations, anxiety, mood swings, cramps, sweating, increased heart rate and blood pressure. It can also help with nausea, vomiting, insomnia and confusion.

Latest Reviews

Poetry A
2 weeks ago on Google
4
Response from the owner1 week ago
We re so glad to know we met your expectations. Thanks for choosing us for your care!
Austin Ramsey
1 month ago on Google
1
Place is terrible. No one can help you get ahold of a patient inside.
Response from the owner1 day ago
We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We hope you will give us another chance to earn your trust.
Anonymous Patient
1 month ago on Google
1
Worst experience I have had dealing with a physician in an emergency department. He was curt, rude, and had opinions formed even before evaluating the patient. Oh and loved reading off medical record not noting important things like surgery dates, etc. Not once did he actually perform an exam ( I am sure the insurance will be billed) and if you contradicted his opinion,well that is a story, watch out his cockiness came out in full force when you asked a question that pushed back on his previous statements. I feel bad for any patients that have a chronic illness and have to see him. I know there are real issues within our healthcare system and patients abuse it but his handling of things was not professional when. Dealing with a chronic acutely illness. If you think I could get an appoint with my doctor I would be here? Hate to say this but I do hope he passes a kidney stone and is not allowed any relief. Not that hospital administration will do anything about it except to ensure they bill my insurance and take my money as we all know that is what they are good for
Response from the owner1 week ago
Thank you for sharing your experience with us. We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback.

Location

Accepted Insurance

SSM Health St. Joseph Hospital – Wentzville works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Medica

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life.
inpatient iconInpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
SSM Health Stabilization Service is a hospital service that provides adults 18 and older with medical management of withdrawal symptoms from alcohol and opiates. It develops individualized treatments for each patient’s complex stabilization needs, and also works with patients to identify and develop those resources necessary to bring about a new beginning.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing is a short term method often used during drug rehab in Missouri. It typically lasts one or two sessions, with the goal of facilitating conversation about change. The client should leave the sessions feeling more decisive and secure in their ability to make the changes they desire in their life.

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • art iconArt Activities
  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • music2 iconMusic Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (636) 327-1000
Building icon

500 Medical Drive
Wentzville, MO 63385

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of SSM Health St. Joseph Hospital – Wentzville

2.27/5 (81 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
2
Cleanliness
5
20
4
2
3
8
2
2
1
55

Reviews

1
Terrible experience

Unresponsive staff, unanswered calls from treating psychiatrist and social worker. No family support or discharge support. Minimal help for my family member who was admitted here. I have requested calls to speak to administrators several times with no response. Admitting a ... Read More

J S.
Reviewed on 12/3/2023
1

Beds are hard as rocks, so awful. Totally unorganized staff members, they said no meds were given to my son when they in fact were. Were they covering up something shady?

Reviewed on 2/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (79 reviews)
Poetry A
2 weeks ago
4

Response from the owner2 weeks ago
We re so glad to know we met your expectations. Thanks for choosing us for your care!
Austin Ramsey
1 month ago
1

Place is terrible. No one can help you get ahold of a patient inside.

Response from the owner3 weeks ago
We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We hope you will give us another chance to earn your trust.
Anonymous Patient
1 month ago
1

Worst experience I have had dealing with a physician in an emergency department. He was curt, rude, and had opinions formed even before evaluating the patient. Oh and loved reading off medical record not noting important things like surgery dates, etc. Not once did he actually perform an exam ( I am sure the insurance will be billed) and if you contradicted his opinion,well that is a story, watch out his cockiness came out in full force when you asked a question that pushed back on his previous statements. I feel bad for any patients that have a chronic illness and have to see him. I know there are real issues within our healthcare system and patients abuse it but his handling of things was not professional when. Dealing with a chronic acutely illness. If you think I could get an appoint with my doctor I would be here? Hate to say this but I do hope he passes a kidney stone and is not allowed any relief. Not that hospital administration will do anything about it except to ensure they bill my insurance and take my money as we all know that is what they are good for

Response from the owner1 month ago
Thank you for sharing your experience with us. We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback.
Angie Milton
1 month ago
1

The RN assigned to us lacked any kind of bed side manner. We were not allowed to express how we felt or what we needed without her talking over us. She should absolutely not be working with anyone who has a mental illness, especially children. When it was mentionedThis experience has changed how we feel about SSM as a whole and are regretting our decision in ever coming here.

Response from the owner1 month ago
At SSM Health, we strive to provide exceptional service to every person. We are sorry your experience didn t match that standard. We hope you will give us another chance to earn your trust.
Oliver Fend
2 months ago
1

They put me on an ssri that kept me up the entire time I stayed at this hospital. I told them that I never got any sleep since being put on their medication every morning. The following day after I was discharged I was sent to the ER because their misdiagnosis with the wrong medication gave me mania. I'm now in 10 grand of debt and all I got was their malpractice. What a joke.This facility is the reason why I never seeked out treatment since then. It needs to be shut down.Update. I went directly to their grievance department. After a month of waiting they didn't even give me a fake apology. They outright neglected all responsibility. These people make me sick to my stomach.Why are they even bothering responding to reviews?Anyone in the mood for a class action lawsuit?

Response from the owner3 months ago
Thank you for sharing your experience with us. We improve by learning from our patients, and we appreciate your feedback.
Madison Hunt
2 months ago
1

Took my mom to their emergency room here since it was the closet ER to us because she was having stroke like symptoms while at work. They treated her with the utmost disrespect I have ever seen. Our male nurse acted like she was crazy and would not listen when she told him she doesn t react well with the certain medication they gave her for her migraine. And he gave it to her anyways and it made her anxious and irritated, just like she said would happen. He was shooting the medication syringe into the trash can like he was playing basketball. And completely ignored our requests. While doing her EKG he watched the TV in the room. This experience was very unprofessional and the nurse was very rude. She ended up being transferred to Lake St. Louis to get a stroke evaluation and was admitted overnight for serious medical issues. This hospital did not care whatsoever. I advise anyone that needs the ER to go to LSL. We will never go back to wentzville.

Response from the owner2 months ago
Thank you for sharing your experience with us. We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We are sorry your experience didn t match that standard. We improve by learning from our patients, and we appreciate your feedback.
danica
2 months ago
2

I was in the adolescent psych ward for a week, came out worse. They stick about 10 kids and a nurse in a room big enough for maybe 5 or 6 people. you have to stay in that one room from 8AM-8PM, including meals. The only things they give you to do is baby coloring sheets (i was 17 coloring ABC sheets). One of the nurses also made fun of my friend for being in a wheelchair, and i don t think anything happened, as she was there for days after we told another nurse what she had said.

Celena Gibbons
2 months ago
3

They did a good job assisting with my discomfortI encountered. I was a difficult toward the end of my stay, not trying to be difficult. But I was frustrated about not going home. I felt like they did the best they could, and they saved my life when my heart developed an arrhythmia.( original reason I was there).

Response from the owner2 months ago
We re so happy you had a good experience at SSM Health. We ll be sure to share your thoughts with your care team.
Jackie Anderson
2 months ago
1

I've been admitted here a few times. The nurses are antagonistic and far from kind - there may be a few really good ones. But Sunshine is a nurse name and she acted like we were inmates in a prison and so put out if we asked her for something or for meds. I go out of my way to ensure that my dauther and I don't end up there if anything happens. My doctor was a whole different story - wants me on his meds and won't listen to what I already take and what helps me.

Response from the owner2 months ago
We re sorry to hear you had an unpleasant experience. We strive to provide every patient with high-quality care and a personal touch. We hope you will give us another chance to earn your trust.
Olivia Jarvis
3 months ago
1

I have been there twice and have had a horrible experience. Many fights, chairs and tables being thrown at others. Nurses are very rude and don t enjoy working with kids.

Response from the owner3 months ago
Thank you for sharing your experience with us. We improve by learning from our patients, and we appreciate your feedback.
Scott King
4 months ago
1

Unhelpful staff due to overwhelming strict rules and procedures. No or few accommodations are made for people with special needs. This place is capable of destroying one's mental health. Update on my mental health as of 6/25/2024; I now FINALLY recover enough from the neglect of this facility that I was finally able to trust both my therapist and my psychiatrist with the fact I am still very much in crisis and I am considering hospitalization again. Only this time is won't be any place with SSM in thier name. Mercy has done way better for me.

Response from the owner3 years ago
We are sorry you had a poor experience. Your feedback is important to us at SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Jena Diveley
5 months ago
1

Sitting in the emergency room with my elderly father who was brought by ambulance and dumped in the waiting room. No one asking what he's here for, what his pain level is. It's late I missed dinner and when I asked to go to the lower level of the hospital to get something from the vending machines the gentleman behind the desk said he hasn't been down there in a long time, he's sure there are vending machines somewhere but he doesn't know where and still would not give access to the hospital even though I'm here with a patient. Completely ridiculous, no compassion or empathy in this waiting room. EVER!!

Response from the owner4 months ago
We re disappointed to learn your visit didn t meet your expectations of SSM Health. We will share your input with the appropriate team to ensure a better experience in the future.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for SSM Health St. Joseph Hospital – Wentzville

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

FCC Behavioral Health Serenity Pointe
Cape Girardeau, MO (573) 651-4177

FCC Behavioral Health Serenity Pointe

FCC Behavioral Health - Women and Children's Program provides substance use ... read more.
Preferred Family Healthcare – Adolescent Residential
Saint Charles, MO (636) 946-6376

Preferred Family Healthcare – Adolescent Residential

Preferred Family Healthcare - Adolescent Residential offers a residential an... read more.
ReDiscover’s South KC Office
Kansas City, MO (816) 966-0909

ReDiscover’s South KC Office

ReDiscover is a nonprofit community mental health agency that offers a full ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?