The receptionist has a problem with people, she should not be attending with this attitude!
About Springwoods Behavioral Health
Springwoods Behavioral Health is a dual diagnosis addiction treatment center in Fayetteville, Arkansas. Their services include outpatient detox and medication assisted treatment. They accept insurance, Medicare, and Medicaid, based on the patient’s program. Prospective clients should call ahead to see if their insurance is accepted. This center is accredited with the Joint Commission seal of National Quality Approval.
This center’s primary goal is to treat behavioral health on a broad scale. Depending on the patient’s needs, they can treat anything from depression to multiple psychiatric conditions to substance use disorders. Patients being treated for mental health issues are able to stay on site or receive partial hospitalization. However, if patients are mainly being treated for addiction, they will be treated on an outpatient basis.
Substance abuse treatment at this center falls into two categories: detox and medication assisted treatment (MAT). Both treatment paths involve medical supervision and access to the broader behavioral health and psychiatric care offered here. If patients need detox, they will be monitored by staff and helped when necessary, even using medications if needed. If they’re treating opioid addiction, the center may opt for medication assisted treatment, a path made to wean clients off of dangerous substances through safe alternatives.
Clients are generally happy with their stay at this center. It should be noted, though, that treatment here will likely be expensive and varied. As they are a dual diagnosis center, they may opt to treat co-occurring mental health conditions alongside addiction. Since they offer MAT, though, that makes sense, and it may even be a testament to how seriously they take recovery and treatment. Overall, this center seems to be well funded, offer strong programming, provide lots of options, and employ a great staff.
Latest Reviews
I was honestly at my lowest and had to be admitted to this facility on May of 2023. The caretakers were beyond amazing and nice to me. It helped me so much and even helped me realize that I wanted to help people like they do. The food was pretty good too. I liked all the group therapy the most. Met a lot of wonderful people!
Response from the owner1 week ago
Hi, Brookelyn. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
I have stayed at this facility a number of times, and used to refer friends here when in crisis, but my latest visit while helping a friend was different. I have an implanted medical device which, per doctor's orders and manufacturer's instructions, must not be scanned with their magnetic metal detectors as they can cause interference and/or damage to the device. The receptionist ignored this when I informed her, and proceeded to use the magnetic scanner anyway despite my request for a pat-down instead. In addition she made a few sarcastic comments towards me when I requested to step outside, and she was generally quite rude towards both me and the friend I was helping. I can't speak to the rest of the staff or quality of care anymore, but those interactions left me very concerned. It's infuriating because in my experience the care at all the other behavioral health facilities in the area is even worse.Edit to add: my friend also had a nonverbal episode while here, at which point medical facilities are required to provide an accommodation such as an ASL interpreter under the Americans with Disabilities Act, but they refused to do so and instead turned away a patient in crisis.
Response from the owner1 week ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.springwoodsbehavioral.com/contact-us/. Thank you again.
I came here a few years ago as a minor. I m not going to say it was the worst place ever simply because I didn t want to be there. However, I didn t want to go and was crying, face in my hands, and the lady who I guess you could say triages you in the beginning threatened to call the police and said either I can go on my own or I ll be forced by the police (in a very threatening harsh way). I definently think that in mental health care facility, therapeutic communication and interventions are a MUST as these patients are vulnerable and traumatized. I definently think they could have took the time to talk me down and offer support. Other than that, the food was good and I met some wonderful patients. They offer good activities. The workers are human like us and I know it s easy to get frustrated working in a place like that. Sure there could have been improvements with how some of the workers acted (lack of supportive communication and interventions) but I know it s a work in progress and I hope we all continue to learn as time goes by!
Response from the owner1 day ago
Hi, Lexiana. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.springwoodsbehavioral.com/contact-us/. We hope to hear from you soon. Gallery
Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intervention Services A drug intervention in Arkansas is an organized effort made by the loved ones of a person who's struggling with substance abuse. The goal is to show the person how their addiction has negatively affected the lives of family and friends. While some loved ones plan an intervention on their own, it's best to rely on professional intervention services that are available. Involving an expert for insight and guidance can often increase the chances of success for the intervention.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Rooms -
Mountain Views -
Gardens
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(479) 973-6000 
1955 Truckers Drive
Fayetteville, AR 72704
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Kerry Nenn, BSW
