SouthWest Florida Counseling Center

1777 Tamiami Trail Suite 201 Port Charlotte, FL 33948

Outpatient

About SouthWest Florida Counseling Center

SouthWest Florida Counseling Center, located in Port Charlotte, Florida is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.7 / 10

Gallery

SouthWest Florida Counseling Center FL 33948

Location

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

(941) 548-1254

1777 Tamiami Trail Suite 201
Port Charlotte, FL 33948

Get Help Now - 941-290-6244

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Reviews of SouthWest Florida Counseling Center

4.1/5 (71 reviews)

Google Reviews

4.1 (71 reviews)

Deveney Angel

1 month ago

I love it here great therapy and everything!! Alan is great!! I recommend him as a therapist

Response from the owner1 year ago

We're glad to hear it, Chandler! Thank you so much for sharing your feedback with our team. It's great that we continue to provide our clients with everything they need. Have a great day!

Lisa Chady

All our kids have made a lot of progress overall with individual and family therapy with Alan, Hannah, Brianna, Lisa and Kim. Our kids are adopted through foster care with opiate exposure in utero and Elite DNA is meeting us where we are at and helping all of us progress. Thank you for helping our family.

Jonah Walker

2 months ago

Have not gotten a response after requesting an appointment three times.

Response from the owner2 months ago

Hello Jonah, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced in trying to schedule an appointment. Your feedback is important to us, and we are committed to improving our communication process. Please know that we are looking into this matter to ensure it doesn't happen again. We value your time and hope to have the opportunity to assist you in the future. For immediate assistance, please get in touch with our office manager directly at 941-249-4354 ext 29202 during regular business hours. If you do have to leave a message, we assure you your call will be returned within the following business day. Thank you, we hope to resolve this soon.

Jenn

I have had multiple amazing therapy appointments with Lisa B, and she is amazing, and I just love her.

Hi Jenn, Thank you so much for sharing your positive experience with Lisa B! We're thrilled to hear that your therapy appointments have been amazing and that you have such a strong connection with her. Your kind words mean a lot to us and to Lisa. We're here to support you on your journey and are grateful to have you as part of our community. Thank you again, have a great rest of your day.

Ren Atlas

3 months ago

this place will randomly cancel vial appointments without telling you anything then make you wait longer to see a therapist, what a joke, no empathy at all

Response from the owner3 months ago

Hello Ren, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you've experienced. Your concerns are important to us, and we understand how crucial it is to have accessible and straightforward ways to schedule appointments. Please know that we are here to help and will work to find a solution that accommodates your situation. For immediate assistance, please get in touch with our office manager directly at 941-883-4518 ext 501 during regular business hours. If you do have to leave a message, we assure you your call will be returned within the following business day. Thank you for bringing this to our attention. We hope to resolve this shortly.

Jennifer Sause

I have twice referred people to this place and both people have experienced unacceptable treatment from the office staff. These experiences were months apart also. I do not understand what the issue is with competency and lack of compassion and empathy of some of this staff but it is unprofessional and rude. Frankly, based on the feedback I ve received, if these people were having a mental crisis and needed help, they certainly did not receive help and would most definitely not be calling back here to get any help.When the office staff cannot seem to get the spelling of a potential clients name correct, then cannot get the insurance card number correct, what is the purpose of the job?? Further, when the information finally IS clarified, the potential patient is then told that the information does not match up and is directed to contact the ins company to rectify the issue .How does this help?? The information on the insurance card is accurate and used in several places for doctors appts etc. Why is it that these people have such a difficult time doing a simple job that an elementary student could do?Please, hire better help and hire people that can at least fake being compassionate and empathetic!!!You are in a customer service type job. If you do not like dealing with people or the public perhaps you should find another career.That said, I will clarify that the actual therapists are amazing and incredibly helpful as well as life changing. Yet one would need to be able to get past dealing with the moron mentality of the office staff in order to actually see one of these life changing therapists.

Hello Jennifer, Thank you for taking the time to share your feedback. We deeply regret to hear about the negative experiences that those you referred have encountered with our office staff. We strive to provide a supportive and compassionate environment for all our clients. Your comments will be shared with our management team to address the issues you've highlighted. We are pleased to hear that you have had positive experiences with our therapists and find them to be incredibly helpful and life-changing. It is our goal to ensure that every aspect of our service reflects the same level of care and professionalism. For immediate assistance, please get in touch with our business development director directly at 941-223-3279 during regular business hours. If you do have to leave a message, we assure you your call will be returned within the following business day. We hope to have the opportunity to demonstrate the improvements we are committed to making. Thank you again for bringing this to our attention.

M G

5 months ago

Phone call less than 10 mins before appointment time that it s cancelled. Not the first time I get to an appointment to be told it needs to be rescheduled due to poor communication on their end. Also, you check in online but then also check in in office which seems redundant.

Response from the owner5 months ago

We apologize for the inconvenience you experienced with the last-minute cancellation and the check-in process. Your feedback is valuable to us, and we will work on improving our communication and streamlining our check-in procedures to provide a better experience for our clients. For immediate assistance, please get in touch with our office manager directly at 941-249-4354 ext 29202 during regular business hours. If you do have to leave a message, we assure you your call will be returned within the following business day. We hope to find a solution promptly, thank you for bringing this to our attention.

Simona Sugar

7 months ago

(I'm going to scream because he deserves it) DANIEL HAS BEEN A LOVELY THERAPIST. HE LAUGHS AT MY DARK HUMOUR AND HE AGREES ABOUT SILLY THINGS THAT I WOULD SAY ABOUT SOMEONE WHICH IS FUNNY. HE DESERVES TO GET A RAISE FOR HIS JOB. I WAS IN A VERY DARK PLACE WHEN I FIRST MET HIM. I HONESTLY THOUGHT I WOULD NEVER GRADUATE BECAUSE I WOULDNT BE HERE BUT I AM AND IM 19 NOW. I NO LONGER HAVE PHOBIA OF GOING OUTSIDE AND I NO LONGER HAVE A PHOBIA OF PEOPLE. I AM TRYING NEW THINGS THAT I NEVER EVEN ONCE WOULD THINK OF WHEN I WAS YOUNG BUT NOW I AM. THANK YOU FOR BEING MY THERAPIST, I HOPE YOU HAVE A GOOD LIFE AND MAKE SURE TO TAKE CARE OF YOURSELF. BYE BYE I HOPE YOU HAVE A GOOD REST OF YOUR LIFE

Response from the owner7 months ago

Hello Simona, thank you for sharing your positive experience with Daniel at Elite DNA Behavioral Health - Port Charlotte 2. We are thrilled to hear about the progress you have made and to have supported you on your journey to healing. Take care and best wishes from the entire team!

kmogy m

What a horrible experience! First, They don t tell you that they moved the office. Then, you find it go in and they tell you to fill out a link that they NEVER sent you! They finally send it to my phone and it takes 10 minutes to fill out! Then she ask me for my copay?! My son already missed almost half the appointment because of their screwups and all they care about is a copay? The front desk lady is just as nasty as she looks. She started yelling at me In front of my son at his first appointment for therapy! Real nice lady! You have completely ruined any experience and hope that I had for taking him into therapy. You scared him away from it. He was already super nervous and then you yelling at me in front of him really sealed the deal of him not wanting to go. He was so upset when we left. I had to wait months for that kind of treatment .Good job lady! I hope you re reading this and step away from working in therapy! It s not the job for you! You would fit in good at a Walmart with your poor attitude!

Our team wants to extend our sincerest apologies concerning the issues you have faced. We always strive to maintain the highest quality standards for our patients; we have sent your feedback directly to our Operations team. We hope you will allow us to discuss your concerns further with you. For immediate assistance, please get in touch with our office manager directly at 941-883-4518 ext 501 during regular business hours. If you do have to leave a message, we assure you your call will be returned within the following business day. Thank you for bringing this to our attention, we hope to find a prompt solution.

donna albans

Thank you Donna for your 5-star rating! We are delighted to hear about your positive experience at Elite DNA Port Charlotte 2. Your feedback is greatly appreciated, take care.

Lori Bacchia

I had a wonderful experience today! The office is beautiful, easy to find, and the receptionists were very friendly! It was my first appointment and the therapist was lovely. We lost our son four years ago at the age of 29, and I ve learned a lot about grief since then. It doesn t go away, but it does change, and there are good days and bad days. It s like trying to find a new normal. I learned there are many different forms of grief. It was nice to talk with a therapist that understands what I ve been going through! I left feeling a sense of peace and my emotions were justified! Kindness, can really change your day!

Thank you for sharing your experience, Lori. We are glad to hear that you had a wonderful appointment and found comfort in talking with our therapist. Grief is a complex journey, and we are here to support you through the ups and downs. Your kind words mean a lot to us, and we are here for you every step of the way.

Edwin Belen

Thank you so much for taking the time to leave us a 5-star rating, Edwin! We are thrilled to hear that you had a positive experience here at Elite DNA Behavioral Health Port Charlotte 2. If you have any feedback or suggestions for us, feel free to reach out. We appreciate your support!

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