Southern Maine Healthcare – Medical Center Drive

1 Medical Center Drive
Biddeford, ME 04005

Southern Maine Healthcare - Medical Center Drive ME 4005

About Southern Maine Healthcare – Medical Center Drive

Southern Maine Healthcare – Medical Center Drive, located in Biddeford, Maine is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Southern Maine Healthcare – Medical Center Drive include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can use the yoga studio to work on active mindfulness and improve flexibility, unwind in the rec room after a lengthy day of therapy, or use the meditation room to promote mindfulness during recovery.

Southern Maine Healthcare – Medical Center Drive has received accreditations from The Joint Commission.

Latest Reviews

Jeffrey
2 months ago on Google
3
Kim Crabill
2 months ago on Google
5
Excellent care by a very competent staff. So proud to have this great facility in my town. Thank you ER staff!
Response from the owner2 months ago
Hi Kim, thank you for the great review and for taking the time to share your feedback with us. Our priority is quality patient care and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Allen Crittenden
2 months ago on Google
5
Visited recently for a routine scan, everyone from the lab technicians to the receptionists were kind and patient. I have a lot of medical anxiety and can truly say I had a good experience here.
Response from the owner2 months ago
Thank you so much for your kind words, Allen. We really appreciate you taking the time to share your experience with us.

Location

Accepted Insurance

Southern Maine Healthcare – Medical Center Drive works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

inpatient iconInpatient
The inpatient Mental Health Unit in Biddeford is a 12 bed, locked unit that provides a 24 hour treatment program designed to provide care for adults ages 18-95 in acute psychiatric crisis. The multidisciplinary team treats individuals experiencing major mental illnesses and addiction related problems. The program includes voluntary and involuntary levels of care. A team of mental health professionals plan and work together with the patient to provide psychiatric care, medical treatment, support, referral for follow-up care, and opportunities for learning and emotional growth.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
SMHC's Chemical Dependency Recovery Program (CD IOP) provides outpatient treatment for chemically dependent persons in a safe, secure, confidential, supportive and therapeutic environment conducive to recovery. Meeting three afternoons per week, clients participate with a multidisciplinary team in a group setting. According to their individualized treatment plan, clients are provided with learning experiences that will assist them in reaching sobriety within the family and the community.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • art iconArt Activities
  • acupuncture iconAcupuncture Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (207) 283-7000
Building icon

1 Medical Center Drive
Biddeford, ME 04005

Reviews of Southern Maine Healthcare – Medical Center Drive

2.29/5 (162 reviews)
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Reviews

1

It is a very large place and therefore has a lot of people. When you have an appointment with the doctor, he helps you for a few minutes and then your shift ends. Bah!

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (161 reviews)
Nichole Reardon
1 month ago
1

If you are 4.5 months pregnant and bleeding don't even bother coming by they will make you wait 2 hours and take everybody else in before you before they even think about seeing you

Jeffrey
1 month ago
3

Kim Crabill
1 month ago
5

Excellent care by a very competent staff. So proud to have this great facility in my town. Thank you ER staff!

Response from the owner1 month ago
Hi Kim, thank you for the great review and for taking the time to share your feedback with us. Our priority is quality patient care and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Allen Crittenden
1 month ago
5

Visited recently for a routine scan, everyone from the lab technicians to the receptionists were kind and patient. I have a lot of medical anxiety and can truly say I had a good experience here.

Response from the owner1 month ago
Thank you so much for your kind words, Allen. We really appreciate you taking the time to share your experience with us.
S Ossolinski
1 month ago
2

I see that the hospital only responds to positive reviews WHY???My ED visit was on 8/2.First, let me say that I had a great experience in the ER. The X-ray tech went above and beyond, getting me warm blankets when she saw I was cold. The nurses were great. They showed compassion and concern.HOWEVER, the young man who TAUGHT me how to use crutches needs a refresher course. I told him I had never used crutches before. He asked me how tall I was and I told him 5 4 . He said the hand grips hardly ever have to be changed. He watched me take 2 steps with the crutches and deemed me competent. I asked for a bag to carry my belongings. Eventually, he brought it. He seemed to be in a hurry.So, I had the bag, and I had to decide how I was going to manipulate things to get out to the parking lot by myself. I got to the automatic door. One of the employees (extremely nice young lady) asked if she could help me. She was wonderful. My thumbs were hurting terribly. We finally got into the parking lot where I fell. Another young lady (who I think registered me) came with a wheel chair. I lifted myself onto it. The first young lady offered to back up my car for me. I so appreciated that!The thing is, the original gentleman who checked me in, put into the computer that I was alone.Truly, I just don t understand how I could have been left to get myself out to my car by myself.To make things even better, I had to watch a YouTube video to learn how to use crutches. The young man who fitted me had set my height as 5 5 . And the grips were set too long. They should have been at the very top hole. I am so disappointed.

Willow Mccole
2 months ago
1

I broke my foot yesterday and had the worst experience ever. I wasn t treated like a human being. Almost all the staff except the X ray lady s and the triage nurse treated me like complete crap. It took them 3 hours to even get a splint on my foot and they had to keep redoing it because nobody knows what they are doing there. They came and gave me my discharge papers 2 times BEFORE I even got the splint on my foot. Drive the extra time to Portland. I wouldn t even bring someone here if they were dying. You d get better care on the side of the road then you will in this hospital.

Spencer Savage
3 months ago
1

Karen Carey
3 months ago
5

I don't think many people take the time to review a hospital. We have never had a bad experience here in 10 years. Emergency Care, blood tests, and gastroenterology procedures... All were wonderful experiences. Everything is explained thoroughly and you are treated with respect and much care. Very positive staff.

Response from the owner3 months ago
Thank you for sharing your feedback with us!
Demi Tanguay
3 months ago
5

I received amazing care in the labor and delivery unit. My stay was great, my room was spacious and comfortable and clean. The staff were so kind, caring, friendly and professional.

Response from the owner3 months ago
Glad to hear your experience was a positive one. Thank you for sharing!
Amanda Love
3 months ago
5

So, I just moved up this way. I was sick and needed to be seen. I read the ratings and bad comments and was very nervous but I'm so happy I didn't wait to go. Everyone from the receptionist, triage, etc was very nice! But the doctor, Dr. Dube, and nurses were exceptional! They were kind, and understanding and even though they were extremely busy they still took the time to listen and be thorough. It was a smooth caring environment. As far as being a patient, these people working with the nursing staff are busy and giving the patients that are critical attention first. That's just how it goes. There was a man and wife in their late 20s maybe, that came in around the same time I did because he needed 3 stitches. All he did was complain and whine about how he had been there for 4 hours and couldn't believe other people (cardiac patients, elderly, etc) were getting care before him. Every single person walking by them, they complained to. Kept repeating "I've been here 4 hours! How hard is it to do stitches". They left but not before getting a nurse to give him stuff to seal it shut with. After they left, this nurse got in trouble because this man was being a baby due to being late going to Funtown. I hope they see this.If you are that couple, if you aren't mature enough to be respectful to the staff as well as other very sick patients as a grown adult, then don't go. Not only did you waste their time but also took up a bed that someone else could have used. Everyone gets agitated at one point or another but it's an ER. What did you expect? Them to cater to you? Ridiculous. Nursing staff everywhere are overworked and underpaid. Give them the respect they are due. Again, to all staff thank you so much!

Response from the owner3 months ago
Thanks so much for the kind words!
Benjamin Soule
3 months ago
1

I am a 52 year old mentally ill, insulin dependent diabetic. I went to the er in Biddeford because i was intoxicated, having bad thoughts with a 380 blood sugar. The doc threatened me, and they let me discharge my self at 3 am with no contact or ride. Then i as i was trying to get together . The security came out to remove from the property . So theres a mentaly state hospital patient that was seeking help. Roaming the streets drunk at 3 am.

Margaret Caulfield
4 months ago
5

After reading a lot of negative reviews here I was quite leery of going to this hospital but due to medical emergency I did. I am so glad I did .My care was exceptional from the nurses to the techs to the great ER Dr and nice surgeon- all care was done in a timely professional manner and diagnosis to surgery was without any complication or wait.

Response from the owner4 months ago
Margaret, we re so happy to hear you had a good experience. Thank you for sharing!
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