South Texas VA Health Care System – NW 410 San Antonio CBOC

4318 Woodcock Dr.
Suite 120
San Antonio, TX 78228

South Texas VA Health Care System - NW 410 San Antonio CBOC TX 78228

About South Texas VA Health Care System – NW 410 San Antonio CBOC

The South Texas VA Health Care System - Northwest San Antonio VA Clinic provides mental and behavioral health care services for children, teens, and adults, including outpatient substance abuse treatment. To receive care at this San Antonio, Texas clinic, you’ll need to be a member of the military, a veteran, or the family member of someone who’s served. They accept self pay, commercial insurance, and military benefits.

Their outpatient services are designed to treat lots of different mental health conditions, as well as co-occurring disorders like addiction. You can visit their office for individual and group counseling sessions that will help you work through your addiction and understand how it affects every aspect of your life. They’ll teach you more about the disease of addiction, how to demonstrate healthy life skills, and how to find healthy ways to cope with any triggers in your life.

Something I like about this facility is they allow you to attend your counseling sessions online or in person. This is an extra degree of flexibility that makes it easier for you to get the help you need without missing out on school or work. They also have special programs that can help you address other issues related to your condition, such as marital problems, anxiety, and self harming behaviors.

If you need residential treatment, they’ll connect you with the appropriate resources. They also have connections throughout the community they can call upon to provide ongoing recovery support once you graduate from the program

Several former participants call the team prompt, courteous, and professional. Yet, many have shared stories of scheduling and communication difficulties.

Latest Reviews

Craigs List
4 years ago on Google
1
This office NEVER answers the phone and the phone never rings when you are there which leads me to believe they turn it off which could be the reason it always goes to straight to voicemail the front office staff states they are "very busy" so they can't answer the phone...which must mean very busy sitting behind the window being aloof. The front office staff could use a lengthy course in customer service, courtesy, acknowledging the patient, prompt service, and protecting patient privacy. They want you to state all of your personal information at the window, so anyone who sits there for 5 minutes would know where every patient lives, their name, the last 4 of their social and telephone number. There are more discreet ways to verify personal information. And please don't think you are getting anything done after 11pm because lunch is at 12 and they shut the office down and basically tell you to work around it. Poor front office service.
Jose Reyes
4 years ago on Google
5
Fast service
MARSHALL
4 years ago on Google
1

Location

Accepted Insurance

South Texas VA Health Care System – NW 410 San Antonio CBOC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

daily iconDaily

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

90-days icon90 day cost

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The VA Psychosocial Rehabilitation and Recovery Center (PRRC) is an outpatient transitional learning center designed to support recovery and integration into meaningful self-determined community roles for Veterans with mental illness and severe functional impairment. Therapies offered include health and wellness education (including recreation therapy), stress management, management of mental illness, medication education, group therapy, sleep hygiene, nutrition education, community resources, and spiritual wellness.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Recreation therapy is a systematic process that utilizes recreation and other activity-based interventions to address the assessed needs of individuals with illnesses and/or disabling conditions, as a means to psychological and physical health, recovery and well-being. Recreation therapy means a treatment service designed to restore, remediate and rehabilitate a person's level of functioning and independence in life activities, to promote health and wellness as well as reduce or eliminate the activity limitations and restrictions to participation in life situations caused by an illness or disabling condition.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2871

Contact Information

Phone icon (210) 736-4051
Building icon

4318 Woodcock Dr.
Suite 120
San Antonio, TX 78228

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of South Texas VA Health Care System – NW 410 San Antonio CBOC

2.2/5 (33 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (33 reviews)
Craigs List
4 years ago
1

This office NEVER answers the phone and the phone never rings when you are there which leads me to believe they turn it off which could be the reason it always goes to straight to voicemail the front office staff states they are "very busy" so they can't answer the phone...which must mean very busy sitting behind the window being aloof. The front office staff could use a lengthy course in customer service, courtesy, acknowledging the patient, prompt service, and protecting patient privacy. They want you to state all of your personal information at the window, so anyone who sits there for 5 minutes would know where every patient lives, their name, the last 4 of their social and telephone number. There are more discreet ways to verify personal information. And please don't think you are getting anything done after 11pm because lunch is at 12 and they shut the office down and basically tell you to work around it. Poor front office service.

Jose Reyes
4 years ago
5

Fast service

MARSHALL
4 years ago
1

Amber Alexander
4 years ago
1

This is the worst VA Clinic and if you have a choice then I'd go somewhere else. They have no compassion for the veteran and hang up on you when calling.

el mago
5 years ago
5

I've never had any problems with my VA clinic. They are prompt, professional and courteous and they always schedule my appointments for times that work for me.

Julia Burrier
5 years ago
5

Martha Saenz
5 years ago
5

Every time I have visited the clinic, the staff are professional, courteous, and welcoming. My wait time has always reasonable and (knock wood) I see no reason why that should change. Good looking building and office space. Free parking with front and rear access. Clean bathrooms. People in waiting room respect each others space and privacy. Inside the patient rooms are clean and equipment functions well. I would not trade my PPO for the world - he is a veteran and has compassion, understanding, and tolerance that civilian medical professionals just don't get.

Sir Charles67
5 years ago
1

This place should be closed, and the people that work there should feel some of the pain that some of us feel, not only are they slow and unsympathetic to your needs but they act like they are doing you a favor. I wish that everyone i spoke to could feel what i am feeling in my back and down my arm so they will know what it's like to be told I'll give the doctor a note that you called. All this does is reminds me of seeing people hurt and theirs nothing you can do about it. And they wonder why soldiers lose it .

KENNETH ADKINS
5 years ago
5

stryker2k2
5 years ago
1

Angel Morales
5 years ago
1

My medication ran out. As it is, the clinic mixed up my dosage and said I should be taking one pill for my thyroid when I actually take two pills a days and have been taking two pills a day for the past 7-8 years. This is in my records. My frustration is trying to get ahold of anyone and going through 5-6 different calls and having to re-explain myself on each call. The nurse finally calls and I ask her to wait a second while I end another call. The nurse hangs up. I attempt to call the direct number and the options are few. I have been asking since 22 Feb 2019 for a refill and all I get is a run around. This is exactly the type of care the VA provides. Vets get caught in the confusion and very few people care to resolve the matter. I am down to two days of pills. I am going to ration these out over four days and take just one pill until I hopefully, receive a refill. I don't know what to do. Who to call? There has got to be a better way to resolve simple issue like this and not harm a vets health.

jon Cam
5 years ago
1

I dont expect much from any V.A. But this place is just as bad as the V.A. in Houston.

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