South Bay Community Services – Worcester Day Services

340 Main Street
Suite 819
Worcester, MA 01608

About South Bay Community Services – Worcester Day Services

South Bay Community Services–Worcester Day Services is an outpatient drug and alcohol rehab for adolescents and adults in Worcester, Massachusetts. They offer crisis intervention and mobile response teams, referrals for acute and subacute inpatient care as needed, and partial hospitalization (PHP), intensive outpatient (IOP), general outpatient (OP), and aftercare programming. Dedicated services are available for young adults, seniors, justice-involved persons, and persons with co-occurring addiction and mental illness.

Their partial hospitalization (PHP) and intensive outpatient (IOP) programs are designed for clients who require high-level supervision and support, including those in early recovery, those stepping down from inpatient care, and those at an elevated risk of relapse. Clients also engage in intensive, trauma-informed individual, group, and family counseling and robust, recovery-focused life skills training addressing topics such as coping, self-care, emotional regulation, and relapse prevention.

Their general outpatient (OP) and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include step-down support, housing and employment assistance, and referrals for additional medical, mental health, and social service programs.

South Bay Community Services–Worcester Day Services is CARF accredited and accepts private insurance, Medicaid, Medicare, per session payment, and self-pay. Financial aid is available.

Latest Reviews

ann-marie Paladino
5 months ago on Google
5
Bill Coyle
2 years ago on Google
1
If you enjoy getting a new therapist every few months because of the extremely high turnover rate here then this is the place for you!!! One of my therapist forged my signature on treatment notes. That is notes, plural. Little to to medication management. Total incompetence on behalf of the clinic director. They recently had to pay a $25 million settlement with the Mass State Attorney General for defrauding Medicaid by billing Masshealth for mental health care services provided to patients by unlicensed, unqualified and improperly supervised staff members. The investigation allegedly revealed that the company had a widespread pattern of employing unlicensed, unqualified, and unsupervised staff at its mental health facilities.
Heather Pierce
2 years ago on Google
3
To be fair, my experience here was several years ago (late 2010) I definitely feel it did have room for improvement. Hopefully they've made some positive changes since then? Some clinicians were experienced & helpful, but others were not very professional or friendly. I had a better overall experience with Adcare to be honest.

Location

Accepted Insurance

South Bay Community Services – Worcester Day Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Fallon Health
MassHealth
Network Health

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
South Bay’s Structured Outpatient Addiction Program provides short-term, clinically intensive, structured addiction treatment services. This program is designed to enhance continuity for consumers being discharged from acute treatment services (Level III) or medically managed (Level IV) detoxification programs as they return to their homes and communities. SOAP is also appropriate for consumers whose symptoms indicate a need for more intensive addiction treatment than can be provided in a regular outpatient program. Clinical programming is primarily group-oriented, with additional individual and family counseling services available.
intensive-outpatient iconIntensive Outpatient
South Bay’s Intensive Outpatient Program offers short-term programming for those who do not require the intensity of a full day Partial Hospitalization program. IOP consists of intensive treatment within a stable therapeutic setting. Like a full day Partial Program, IOP provides daily management and active treatment in an outpatient setting and consumers have continuous contact with their psychiatrists on a regular basis. Some psychiatric illness is more manageable with access to the correct help and support, and consumers may use this program to avoid the more intense option. Through IOP, their staff provides a hands-on, comprehensive level of support that consumers access each day in order to maintain a healthy and productive lifestyle.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Their team of CBHI (Children's Behavioral Health Initiative Services) clinicians focuses on strengthening the family and making it possible for a child to remain in the home. Their interventions are highly structured, tailored to the family’s strengths, and designed in collaboration with all stakeholders. They offer a variety of specialized services, programs, and highly trained professionals to properly assist the child with their exact behavioral health concerns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (508) 752-3969
Building icon

340 Main Street
Suite 819
Worcester, MA 01608

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of South Bay Community Services – Worcester Day Services

2.7/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (13 reviews)
ann-marie Paladino
5 months ago
5

Bill Coyle
2 years ago
1

If you enjoy getting a new therapist every few months because of the extremely high turnover rate here then this is the place for you!!! One of my therapist forged my signature on treatment notes. That is notes, plural. Little to to medication management. Total incompetence on behalf of the clinic director. They recently had to pay a $25 million settlement with the Mass State Attorney General for defrauding Medicaid by billing Masshealth for mental health care services provided to patients by unlicensed, unqualified and improperly supervised staff members. The investigation allegedly revealed that the company had a widespread pattern of employing unlicensed, unqualified, and unsupervised staff at its mental health facilities.

Heather Pierce
2 years ago
3

To be fair, my experience here was several years ago (late 2010) I definitely feel it did have room for improvement. Hopefully they've made some positive changes since then? Some clinicians were experienced & helpful, but others were not very professional or friendly. I had a better overall experience with Adcare to be honest.

Beth Ruiz
4 years ago
5

Great Therapist avaliable. There are stages to therapy willingness to be vonerable and honest with yourself is very tough but with a commitment to trying your best and the right therapist for you thete is a light at the end of the tunnel.

Brittany Jade
4 years ago
1

The girl who answers the phone is very rude every time you call I m surprised they still get clients , and furthermore your appt is suppose to be a half hour I get 10 minutes if lucky never again will I do services with this company

Lucas Ebbinghaus
4 years ago
1

Asher
5 years ago
5

Excellent intake program, good resources for low income folks as well as many different treatment plans and options for those seeking therapy and medication management

Caty Nieves
5 years ago
1

Kristen Skerry
6 years ago
1

My spouse came here specifically for a medicine referral, was told she would receive that quickly and instead was given THE WORST therapist who took 3 months to do the intake process, he didn't finish that process and then decided to leave the practice all while giving her the runaround every time she asked to see a med doctor. He kept promising she would see one before she ran out of meds. Finally, she called his supervisor for help, was told she missed too many appointments which she missed because he made her uncomfortable and his incompetence and unwillingness to help her made her anxiety worse and was denied seeing a med doctor altogether by the supervisor until she could regularly attend sessions. She's in nursing school, has 2 jobs, a disabled wife and was made promises by these swindlers. I am appalled, disgusted and can't believe this place gets any clients at all. I highly recommend seeking care elsewhere because you won't find it here. They don't care about their patients and hire individuals who aren't fit to flip burgers let alone delve into the issues of mental health. Now my spouse will be without meds after 3 months of consistently asking for them and being told everything would be okay. Well, it's not.

Kilgore Trout
6 years ago
1

leigh roe
6 years ago
5

They saved my life

Mary Lynch
7 years ago
1

Bad service..

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