Sound Community Services

New London, Connecticut

21 Montauk Avenue
New London, CT 06320

(860) 439-6400
3.59 (45 reviews)

About Sound Community Services

Sound Community Services, located in New London, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Sound Community Services include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

young-adult iconYoung adult program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (860) 439-6400
Building icon

21 Montauk Avenue
New London, CT 06320

Call Now - Help is Available
Get Help Now - 860-264-6018
Question iconSponsored

Reviews

3.59 (45 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (44)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
3

Great for getting the help you need at a turbulent time. However, under 3 people group therapy becomes an individual therapy session. I found come specialists to be very cold, rude, and arrogant.

Reviewed on 3/5/2019
Overall Experience
Date Submitted

Google Rating

3.6 (44 reviews)
:3
1 month ago
1

Once you start to struggle, they treat you awful. When you re doing good, they re very kind and cheerful and accommodating. When you start to struggle however, it s almost like they are working against you. Also would lock me out of my apartment. Bad place. Just don t live in their houses esp Shaw st don t send your kids there. The environment is much like a high school, unprofessional and uncaring/cold. Oh also if you re in SOUND- at least in the program for young adults, they force you to see their doctors, you can t get important meds from anyone else or they ll stop working with you. Shady and they wouldn t give me a supervisors number when I needed to speak to them. Took things from my apartment without telling me and when a member came for meds 1 or 2 mins late they refused to give them their meds, even though they were bawling their eyes out, ptsd triggered and clearly distressed. Very neglectful. One staff member, Lauren, trashed a room so bad, that they have to create a whole new set of protocols for room checks. Priceless property was destroyed and there is yet to hear an apology. this individual has allegedly stolen multiple items of clothing and other items from other clients apartments. She also stole a tow zone sign, ripped it right off the ground. She didn t wear her seatbelt, would vape in the car, my apartment, the office and in the office bathroom. She also violated HIIPA by telling me about one person having a conservator, and another member having a shelf of intimate bedroom items. Hope this helps, but anywhere else you should be good!

Neil O'Brien
2 months ago
1

Update 3 Federal investigators are getting involved cuz they saw all the evidence.Update 2 now they flood the reviews trying to hide my review the case manager would call out sick the day of our appointment never did my referrals for a med Dr plain fact he didn't want to have my service dog in the car have that in a text message and I'm whiteUpdate1 as you can see to their response, employees are making comments trying to dismiss my review I have a text message from a case manager saying I cannot come to event because of my service dog so and faya I see made. A review. She's one of the biggest problems. She's very rude. Was absolutely no help for meThey have had issues with my service dog which is actually a real service dog for my disability. A coordinator for case management is rude and she doesn't like you. She'll make sure her people don't help. You had one case manager. Allison who was good until she left. Then they gave me somebody else and he calls out sick every time he has to meet with me. And he also broke service dog law by saying that can't transport a service dog. So I will be suing them for this. Don't go here

Bruce Milton
4 months ago
5

Excellent place to be. Staff here have been very kind and exciting for 2 years, i feel welcome and appreciated. Ask for help and bring a good attitude, it makes a difference. All staff will have you eager for more help, thanks again folks, sincerely, Bruce

Cassie Rice
8 months ago
5

I have been an employee of Sound Community Services for about 10 years now. Sound has a warm, welcoming environment with staff who truly care. Sound invests in its employees with fruitful trainings, leadership opportunities and of course showing their appreciation for staff. I would not be where I am professionally and personally without Sound!

paul winston
8 months ago
5

Been here for over a year and love my co-workers n clients.

Mark A. Kennedy
8 months ago
5

I just want to say as an employee of Sound Community. I m a Rehabilitation Specialist, I really enjoy what I do for a living, giving back to the community. Patience is the key in this field, I ve worked with Sound Community 2yrs in April.My experience in this field, I would say 30+ years.. Living in New York, Massachusetts, now Connecticut, This is what I enjoy doing.

Josiah Johnson
8 months ago
5

As a neurodivergent employee of Sound Community Services, I have never worked for an organization as caring and compassionate as Sound. Their care and kindness for people struggling with mental health is nothing short of inspiring and is noticeable in every one of the staff I have interacted with and I've never in my many years of employment worked for a company that is so dedicated to making a positive change in the world. I am grateful for the opportunity to be a part of things here at Sound Community Services, Inc.

kyle freehart
8 months ago
5

they have been there for me since day one ive come so far cuz of them

Rahmek Roberts
8 months ago
5

The amount of professionalism and care that sound community provides is inspirational.

Greg Bell
8 months ago
5

The staff here are amazing. They take everyone and everything seriously, and are very professional. The community events and services provided here are S-tier. I've been coming to this Community center for 5 years, there have been many upgrades and changes to meet the demands and times. I would recommend this location to everyone that needs community outreach support. 10/10

Duke Mack
8 months ago
5

i love it here they always nice and kind friendly and helpful loving fun too. and meet nice people staff funny too get along

Chelsea Avery
8 months ago
5

I happily did events with sound that blew my mind Axs is amazing , fun ,and staff are very caring

No reviews matching the selected filter!

Nearby Featured Providers

Health Care Resource Centers Hartford
Hartford, CT (860) 920-4872

Health Care Resource Centers Hartford

HCRC Hartford offers outpatient treatment for individuals dealing with opiat... read more.
Connecticut Junior Republic
Torrington, CT (860) 432-8830

Connecticut Junior Republic

Connecticut Junior Republic provides behavioral health services for children... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Sound Community Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?