Great for getting the help you need at a turbulent time. However, under 3 people group therapy becomes an individual therapy session. I found come specialists to be very cold, rude, and arrogant.
About Sound Community Services
In New London, Connecticut, Sound Community Services offers vital support and services to people dealing with substance use disorders. The group ensures individualized and collaborative treatment for mental health and drug use disorders by utilizing evidence-based practices. The main goals are to help you live freely, achieve wellness and reintegrate into society.
They offer a wide range of services to help you along the way, starting with a comprehensive biopsychosocial clinical intake and continuing with medication management and psychiatric evaluation. They provide medication assisted treatment (MAT) choices for people with substance use disorders, including Vivitrol, buprenorphine and naltrexone. Along with referrals to neighborhood programs that can further your healing process, they offer both individual and group therapy sessions to meet your specific needs. This program, called Behavioral Health Homes, is for Medicaid eligible individuals with high medical costs.
Their staff works to link you to behavioral and medical health services and coordinate your care. In order to help you achieve the greatest degree of independence their community support program also provides crucial mental health and drug use services in a team-based manner. This program offers self management, peer support, psychoeducation and crisis intervention. They also provide intensive rehabilitation support and skill development for everyday living activities.
You can also take advantage of their supportive housing program if you have a housing voucher from the coordinated access system. In addition to providing advocacy and education about lease agreements, this program’s case management services help you connect with basic necessities, build relationships with landlords and connect you to community resources.
Latest Reviews
Update 4 sound community was investigated by the United States attnys office was found at fault and wants to pay me $750 to go awayUpdate 3 Federal investigators are getting involved cuz they saw all the evidence.Update 2 now they flood the reviews trying to hide my review the case manager would call out sick the day of our appointment never did my referrals for a med Dr plain fact he didn't want to have my service dog in the car have that in a text message and I'm whiteUpdate1 as you can see to their response, employees are making comments trying to dismiss my review I have a text message from a case manager saying I cannot come to event because of my service dog so and faya I see made. A review. She's one of the biggest problems. She's very rude. Was absolutely no help for meThey have had issues with my service dog which is actually a real service dog for my disability. A coordinator for case management is rude and she doesn't like you. She'll make sure her people don't help. You had one case manager. Allison who was good until she left. Then they gave me somebody else and he calls out sick every time he has to meet with me. And he also broke service dog law by saying that can't transport a service dog. So I will be suing them for this. Don't go here
Once you start to struggle, they treat you awful. When you re doing good, they re very kind and cheerful and accommodating. When you start to struggle however, it s almost like they are working against you. Also would lock me out of my apartment. Bad place. Just don t live in their houses esp Shaw st don t send your kids there. The environment is much like a high school, unprofessional and uncaring/cold. Oh also if you re in SOUND- at least in the program for young adults, they force you to see their doctors, you can t get important meds from anyone else or they ll stop working with you. Shady and they wouldn t give me a supervisors number when I needed to speak to them. Took things from my apartment without telling me and when a member came for meds 1 or 2 mins late they refused to give them their meds, even though they were bawling their eyes out, ptsd triggered and clearly distressed. Very neglectful. One staff member, Lauren, trashed a room so bad, that they have to create a whole new set of protocols for room checks. Priceless property was destroyed and there is yet to hear an apology. this individual has allegedly stolen multiple items of clothing and other items from other clients apartments. She also stole a tow zone sign, ripped it right off the ground. She didn t wear her seatbelt, would vape in the car, my apartment, the office and in the office bathroom. She also violated HIIPA by telling me about one person having a conservator, and another member having a shelf of intimate bedroom items. Hope this helps, but anywhere else you should be good!
Excellent place to be. Staff here have been very kind and exciting for 2 years, i feel welcome and appreciated. Ask for help and bring a good attitude, it makes a difference. All staff will have you eager for more help, thanks again folks, sincerely, Bruce
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8.2 / 10
Gallery
Location
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Contact Information
(860) 439-6400 
21 Montauk Avenue
New London, CT 06320
Get Help Now - 860-264-6018
Who Answers?
Who Answers?
Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW
