Soldiers & Sailors Memorial Hospital

418 North Main Street
Penn Yan, NY 14527

Soldiers and Sailors Memorial Hospital - Psychiatric Unit NY 14527

About Soldiers & Sailors Memorial Hospital

Soldiers & Sailors Memorial Hospital, located in Penn Yan, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery.

Specialty rehab programs at Soldiers & Sailors Memorial Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Soldiers & Sailors Memorial Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Latest Reviews

Xi
1 month ago on Google
1
This hospital is an absolute JOKE! My wife has been dealing with abdominal issues for FIVE YEARS! When they're at their worst she's completely incapacitated and vomiting, blood in her vomit, severe pain, this woman was laying on the floor crying and begging for death to not have to deal with the pain anymore..wanna know what this joke of a hospital did? They tested for a UTI, told her maybe it's a kidney stone, gave her a weak steroid and sent her on her way in less than an hour. This hospital doesn't care about making people better, or figuring out what's wrong, they just want to get people in and out as soon as possible - and as long as you're not actively dying they don't care about you.
Response from the owner2 weeks ago
Our goal at Soldiers and Sailors Memorial Hospital, and UR Medicine Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
Kaylie Denney
1 month ago on Google
1
Response from the owner4 days ago
Thank you for your feedback. Our goal at UR Medicine Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
Rich Brown
5 months ago on Google
5
I had a severe food allergy. Other than a few minor issues with checking in to the ER, the service was incredible. The Dr., nurses and staff were attentive, informative and took excellent care of me. Fir a small facility, they literally save my life. I would not hesitate to go there again.
Response from the owner3 months ago
We appreciate you sharing your positive Google review. We take pride in providing high quality, compassionate patient care at UR Medicine Finger Lakes Health.

Location

Accepted Insurance

Soldiers & Sailors Memorial Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient Rehab
24-hour icon24-Hour Clinical Care
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (315) 531-2000
Building icon

418 North Main Street
Penn Yan, NY 14527

Reviews of Soldiers & Sailors Memorial Hospital

2.7/5 (44 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (44 reviews)
Xi
1 month ago
1

This hospital is an absolute JOKE! My wife has been dealing with abdominal issues for FIVE YEARS! When they're at their worst she's completely incapacitated and vomiting, blood in her vomit, severe pain, this woman was laying on the floor crying and begging for death to not have to deal with the pain anymore..wanna know what this joke of a hospital did? They tested for a UTI, told her maybe it's a kidney stone, gave her a weak steroid and sent her on her way in less than an hour. This hospital doesn't care about making people better, or figuring out what's wrong, they just want to get people in and out as soon as possible - and as long as you're not actively dying they don't care about you.

Response from the owner4 weeks ago
Our goal at Soldiers and Sailors Memorial Hospital, and UR Medicine Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
Kaylie Denney
1 month ago
1

Response from the owner1 month ago
Thank you for your feedback. Our goal at UR Medicine Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
Rich Brown
5 months ago
5

I had a severe food allergy. Other than a few minor issues with checking in to the ER, the service was incredible. The Dr., nurses and staff were attentive, informative and took excellent care of me. Fir a small facility, they literally save my life. I would not hesitate to go there again.

Response from the owner4 months ago
We appreciate you sharing your positive Google review. We take pride in providing high quality, compassionate patient care at UR Medicine Finger Lakes Health.
Austin Gilbert (Sierra)
7 months ago
1

Obviously healthcare in the US is difficult if you don't have insurance. But finger lakes medical makes it even harder with obtuse policies to where I can't even get an inhaler. I have to suffer because of these backwards policy. Not that this review will change anything, they are the only hospital nearby, so why not abuse their patients? Sad + Disappointed in my community.

Response from the owner6 months ago
Feedback from patients and families is important to us. To help us address your concerns directly, please call our Patient Experience team at 315-787-4177 weekdays.
B C
9 months ago
5

Every time I go its only with unbearable pain that I run out of options at home to treat with home remedies and these folks have NEVER let me down. Today I went after 4 horrible days of no sleep and head and throat pain and I was seen right away. My personal experience has always been with staffs that have great bed side manners and professional. They sympathize with my medical conditions and my past history with medicine. Initially I was skeptical but I NEVER leave disappointed when doing business in my health there and trust me I have very little faith in the healthcare system but this team in Penn Yan have taken me out of tough difficult spots. Thank you Soldiers and Sailors, your ER team and Dr Andersons team!!! Thank you Continue serving the way you serve

Response from the owner6 months ago
We appreciate you sharing your positive Google review. We take pride in providing high quality, compassionate patient care at UR Medicine Finger Lakes Health.
TJ
9 months ago
1

One of their staff called Nancy Sloan (Grover) is the rudest person. At her work and in her community. Using personaI information to harass patient's outside the hospital. I would refuse to go to any place she works for violating HIPPA and Using private information outside the work place

Response from the owner6 months ago
To help us address your concerns directly, please call our Patient Experience team at 315-787-4177 weekdays.
Gayle Hurlbutt
11 months ago
5

I was brought into the ER and was met with caring nurses and a great doctor. I went through all sorts of tests, the doctor had a few calls with a specialist, and was out within a couple of hours. The speed of service at this hospital (with thorough exam) was great. I will be going to S&S from now on.

Response from the owner10 months ago
We appreciate you sharing your positive Google review Gayle. We take pride in providing high quality, compassionate patient care at UR Medicine Finger Lakes Health. We hope that you are feeling better.
Fagamemnon Mycenea
11 months ago
1

Femboy Obliterator
11 months ago
1

Thomas Stone
1 year ago
2

Staff gets poor pay always have. They moved everything to Geneva. You have better luck there. This is great if you need to go to the bathroom but that s it

Response from the owner1 year ago
Our goal at UR Medicine Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
David Perry
1 year ago
3

Picking up my girlfriend from work

Crystal Easling
1 year ago
1

This place is nothing but a bandaid station. And they're all out of bandaid's. The blonde older woman Dr is way past her prime at bedside manner. Rude, and completely careless of your loved one. Shut's you down, doesn't let you talk, just sign our paperwork and give us our money. Sends you out the door. Where you then have to turn around and go to Geneva for anpthwr billa

Response from the owner1 year ago
Our goal at Finger Lakes Health is to provide the best possible care. Please call our Patient Experience team at 315-787-4177 so we can learn more about your experience.
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