VA Medical Center-Sioux Falls

2501 W. 22nd Street Sioux Falls, SD 57105
DetoxInpatientOutpatient
Sioux Falls VA Health Care System - VAMC SD 57105

About VA Medical Center-Sioux Falls

Royal C. Johnson Veterans' Memorial Hospital in Sioux Falls, South Dakota is a primary care facility that also provides social care and homeless veteran support services. Care is available to adult veterans aged 18 and older including those with dual diagnosis or concurrent mental health issues. Medicare, Medicaid, TRICARE and other private insurance plans are accepted.

Clients don’t need a referral to be seen here and social workers and staff are available to support a range of issues. They aim to schedule appointments as soon as possible either at this facility or via referral to another VA center or even a local non-VA provider if necessary. If you have urgent issues then they can offer same day appointments and walk in express care. Telehealth options are also available for those unable to make regular in person appointments.

The center provides consultation, evaluation and eventual treatment for a range of mental and behavioral issues including depression, anxiety, bipolar, PTSD, personality disorders, relationship issues and self harming behaviors as well as addiction and substance abuse. Clients can access confidential individual and group therapy for these through outpatient or inpatient programs. Psychiatry and psychology services are available as well as specialized addiction treatment for those struggling with substance abuse. For more severe cases, residential drug rehab and treatment programs are available.

Transition and care management is also available for returning veterans as well as targeted services to support homeless individuals or those at risk of becoming homeless.

As for what former clients have to say, feedback is mixed but tends to skew positive. Some describe the facility as clean with great doctors and excellent, caring staff.

Latest Reviews

Matthew Meyer
1 month ago on Google
1
My fianc had been working there for almost a year. She was a CNA. One of the first ever in the VA and she loved it there! She would come home everyday talking about how much she loved taking care of the veterans and also talking to them. They all loved her back! Got along great with the staff and was hardworking every single day. Recently she had been dealing with some health issues and unfortunately missed some days. But went to the doctor on those off days and had notes excusing her. To make things worse, on top of trying to get herself back to normal health, her dad (a 20 year marine veteran) also developed a severe illness. Cancer in the brain. Being his power of attorney she missed more days. Today after telling her it was all fine, had her work a full day and brought her in and fired her due to absences. No warning or anything. Blind side a mother of 3 who s a hard worker and the days she did miss, she offered to make up on the weekend. Guess being a good employee means nothing. Oh and she had also signed up for union cover just in case of things like this. Nope they didn t do anything either! To anyone who is considering a job here, DON T! They do NOT care about their employees or their families! All those in upper management didn t do anything to stand up for her when they could have! Absolutely horrible place! Great benefits there only if you can manage through all the paperwork yourself and file it correctly the first, second, maybe third time. They won t help you on anything to sign up for benefits! What a JOKE!
Jason G
2 months ago on Google
1
They will tell you to use a tool they are getting rid of. They will not try to schedule you in your local community.If you move here BEWARE! This is not my first region and they screwed up my medications listing half as non-va so I couldn't get refills. They pay someone to push my health vet but if you ask patient advocate they getting rid of it anyways.Forgot the executives here they could not care less about veterans they just want to be left alone and get paid. Karen McGuire being an example. She complained to her boss Timothy Pendergrass after pushing me off the phone when I was trying to get help. Timothy Pendergrass then sent me a letter complaining. Never even investigated anything. Complete joke. I have only seen a CBOC run worse than this place.Community Care Group should you eventually get a community appointment (hey 1 out of 5+ specialty clinics getting done right still better than 0) it takes months to process anything and get anywhere. Easily 4x as long as any other region I have dealt with (3 in recent years)Having worked with and spoken to executives at other VA Regional Facilities I would have to say this place is horrible and going to get someone killed.**Update: Today I am getting calls regarding complaints I never filed with the Patient Advocate and nothing in regards to my actual complaints. This is just insane! I need to move back to one of my old regions.
Valerie
3 months ago on Google
5
Better than most other Facilities I've been to Very helpful and very little waiting time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs provide robust continuing care for clients in outpatient rehab and those who have been discharged from formal treatment. These programs address addiction disease as a chronic condition and recovery as a life-long process requiring ongoing client support. Clients in drug rehab aftercare receive a wide variety of services, often including peer coaching, relapse prevention support, and 12 step program induction. Case managers and care teams typically collaborate on the client's long-term care plan.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Each sober living home in South Dakota is a group residence designated for men or women who are recovering from addiction. Residents agree to remain sober and submit to random drug tests while living in the home. Each person must also pay rent and contribute to household maintenance. Some halfway houses offer sliding scale fees that allow residents to pay a rent amount based on their income.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
To manage withdrawal symptoms from alcohol and drugs, it is important to seek 24-hour clinical care in South Dakota. Medical personnel can monitor your symptoms and provide appropriate support with clinical treatment, medications, and emotional support. This is much safer and more comfortable than at-home detox, where medical staff are not on-site to quickly respond if withdrawal symptoms become severe or life-threatening.
medically-assisted-detox iconMedically Assisted Detox
The process of removing drugs and alcohol from your system while under the 24/7 supervision of a medical team. Abruptly quitting substances like alcohol, benzodiazepines, or opioids can have uncomfortable - or even deadly - side effects. To ensure your safety and comfort, you are monitored by a team of doctors, nurses, and clinical experts who provide medications if needed to treat any potential symptoms of withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Support provided by drug rehab in South Dakota includes social, physical, and emotional aspects. Program participants learn how to meet needs in each of these areas without turning to drugs. The goals of the program are freedom from drug dependency and long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243980

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2474

Contact Information

Phone icon (605) 336-3230
Building icon

2501 W. 22nd Street
Sioux Falls, SD 57105

Fact checked and written by:
Lauren Thompson
Edited by:
Courtney Myers, MS

Reviews of VA Medical Center-Sioux Falls

4.4/5 (133 reviews)
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Reviews

5

This is the place for all my medical needs! I am so lucky to have this caring staff. (VA ER is 24/7!)

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (132 reviews)
Matthew Meyer
1 month ago
1

My fianc� had been working there for almost a year. She was a CNA. One of the first ever in the VA and she loved it there! She would come home everyday talking about how much she loved taking care of the veterans and also talking to them. They all loved her back! Got along great with the staff and was hardworking every single day. Recently she had been dealing with some health issues and unfortunately missed some days. But went to the doctor on those off days and had notes excusing her. To make things worse, on top of trying to get herself back to normal health, her dad (a 20 year marine veteran) also developed a severe illness. Cancer in the brain. Being his power of attorney she missed more days. Today after telling her it was all fine, had her work a full day and brought her in and fired her due to absences. No warning or anything. Blind side a mother of 3 who s a hard worker and the days she did miss, she offered to make up on the weekend. Guess being a good employee means nothing. Oh and she had also signed up for union cover just in case of things like this. Nope they didn t do anything either! To anyone who is considering a job here, DON T! They do NOT care about their employees or their families! All those in upper management didn t do anything to stand up for her when they could have! Absolutely horrible place! Great benefits there only if you can manage through all the paperwork yourself and file it correctly the first, second, maybe third time. They won t help you on anything to sign up for benefits! What a JOKE!

DONNA MARIE NEWTON LETT KITTRELL
1 month ago
5

Deb Becker
1 month ago
5

Jason G
2 months ago
1

They will tell you to use a tool they are getting rid of. They will not try to schedule you in your local community.If you move here BEWARE! This is not my first region and they screwed up my medications listing half as non-va so I couldn't get refills. They pay someone to push my health vet but if you ask patient advocate they getting rid of it anyways.Forgot the executives here they could not care less about veterans they just want to be left alone and get paid. Karen McGuire being an example. She complained to her boss Timothy Pendergrass after pushing me off the phone when I was trying to get help. Timothy Pendergrass then sent me a letter complaining. Never even investigated anything. Complete joke. I have only seen a CBOC run worse than this place.Community Care Group should you eventually get a community appointment (hey 1 out of 5+ specialty clinics getting done right still better than 0) it takes months to process anything and get anywhere. Easily 4x as long as any other region I have dealt with (3 in recent years)Having worked with and spoken to executives at other VA Regional Facilities I would have to say this place is horrible and going to get someone killed.**Update: Today I am getting calls regarding complaints I never filed with the Patient Advocate and nothing in regards to my actual complaints. This is just insane! I need to move back to one of my old regions.

Valerie
3 months ago
5

Better than most other Facilities I've been to Very helpful and very little waiting time.

Mario Castaneda
3 months ago
5

Bryan Vig
3 months ago
5

Wonderful staff and facilities, plenty of park. Easy access from the Interstate hiways

markus moreno
4 months ago
1

Been in many VA facilities throughout this country! But have never I mean never have I been treated so rude starting with the information desk and finishing with the doctor. Dr that I saw was rude obnoxious, and unprofessional. Advising me that why I made a wrong decision by moving north I should ve stayed in a warmer state. Also that she couldn t help because of all my issues and many other options she stated. We are the Vetrans the people that defended this country, not to be treated like garbage. We hurt, the Doctors don t feel the pain we endure.

Cinthya Corrales
4 months ago
5

Ellen Hollopeter
5 months ago
5

Mike Sepanek
7 months ago
5

Fantastic facility, staff are very helpful and professional.

Jeff Sederquist
7 months ago
5

Very happy with the whole experience and visit.

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