Signature Health

21100 Southgate Park Boulevard
Maple Heights, OH 44137

Signature Health - Maple Heights OH 44137

About Signature Health

Signature Health – Maple Heights is a drug and alcohol rehab located in Maple Heights, Ohio. They provide outpatient addiction treatment and medication-assisted therapy.

Addiction-related services provided at Signature Health include medication-assisted treatment (MAT), mental health care, an intensive outpatient program, and a partial hospitalization program.

Partial Hospitalization Program (PHP)
The PHP consists of at least three hours of face-to-face sessions for three days each week. This program is also for individuals struggling with mental health issues. The goal is for participants to be able to function in their home environment at the highest level with minimal symptoms. PHP consists of group and one-on-one counseling. Sessions include psychoeducation that focuses on relapse triggers, wellness activities, anger management, and components of addiction recovery approaches.

Intensive Outpatient Program (IOP)
The IOP is a structured and intensive treatment program that is held in a non-residential setting. Program participants attend group therapy for three hours a day, several days per week. Counseling and education topics include relapse prevention, stress management, anger management, and wellness.

Latest Reviews

Shawna Kerns
1 month ago on Google
5
I've used signature health for almost 10 years and have only had 1 bad experience when it came to my psychiatric care, and that was remedied as soon as I spoke with my case manager Dee. I also liked their primary care doctors as well and continued to do so I told I moved out of the area. I still use signature for my psych care, and in my 10 years at Signature health I will say that the beginning was a bit bumpy with case manager turnover but the last 8 years have been AMAZING. I had been working with Doc Wilhelm until his retirement and his replacement Katie is also amazing (I was a bit apprehensive at first but she made me feel at ease) I will say after Doc retired I also opted for a therapist as well and have been pretty consistent this time and I look forward to my weekly appointments with Kearney as well. Please keep up the amazing work!
Response from the owner1 week ago
Thank you for taking the time to leave a review with us!
Andre Coleman
1 month ago on Google
1
Beware stay away from the maple heights location. i had a terrible experience here with my counselor michael he mad my problems worst and judge on my opinons also lowkey racist towards blacks
Response from the owner3 days ago
Signature Health takes feedback seriously and reviews it internally. Please call (216) 663-6100 and ask to speak with the behavioral health manager.
susan brown
3 months ago on Google
5
I was super impressed with the professionalism at this location as well as the speed at which they met my needs. I wish all medical care was this good.
Response from the owner1 month ago
Thank you for leaving a review with us!

Location

Accepted Insurance

Signature Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Signature Health’s outpatient programs include a wide range of mental health and chemical dependency services, including diagnostic assessments, psychiatry, opiate detox (Suboxone treatment), case management and counseling.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). Therapy groups meet on an outpatient basis and currently include DBT, Art Therapy, Creative Healing for Women, Adult Survivors of Child Abuse (Women Only), Wellness and Recovery Action Plan (WRAP), Social Skills, and CD Persuasion Group.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Signature Health’s team of social workers and counselors address issues including anxiety, depression, ADD or ADHD, bipolar disorder, schizophrenia, substance abuse, and dual diagnosis.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • recreation iconRecreation Room
  • recreation iconRecreation Room
  • art iconArt Activities
  • private-room iconPrivate Rooms
  • lotus iconGardens
  • meditation iconMeditation Room
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (216) 663-6100
Building icon

21100 Southgate Park Boulevard
Maple Heights, OH 44137

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews of Signature Health

3.9/5 (138 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.9 (138 reviews)
Shawna Kerns
1 month ago
5

I've used signature health for almost 10 years and have only had 1 bad experience when it came to my psychiatric care, and that was remedied as soon as I spoke with my case manager Dee. I also liked their primary care doctors as well and continued to do so I told I moved out of the area. I still use signature for my psych care, and in my 10 years at Signature health I will say that the beginning was a bit bumpy with case manager turnover but the last 8 years have been AMAZING. I had been working with Doc Wilhelm until his retirement and his replacement Katie is also amazing (I was a bit apprehensive at first but she made me feel at ease) I will say after Doc retired I also opted for a therapist as well and have been pretty consistent this time and I look forward to my weekly appointments with Kearney as well. Please keep up the amazing work!

Response from the owner1 month ago
Thank you for taking the time to leave a review with us!
Andre Coleman
1 month ago
1

Beware stay away from the maple heights location. i had a terrible experience here with my counselor michael he mad my problems worst and judge on my opinons also lowkey racist towards blacks

Response from the owner1 month ago
Signature Health takes feedback seriously and reviews it internally. Please call (216) 663-6100 and ask to speak with the behavioral health manager.
susan brown
3 months ago
5

I was super impressed with the professionalism at this location as well as the speed at which they met my needs. I wish all medical care was this good.

Response from the owner2 months ago
Thank you for leaving a review with us!
Dave's Painting
3 months ago
5

They are the best pharmacy I ve ever been to.

Response from the owner3 months ago
Thank you for taking the time to leave a review with us!
E Lynn
4 months ago
5

I've been using Signature Health for years, but this location is the first time I have been consistent with the services. I have positive experiences with each staff member from the front desk, the nurses, the doctors, my counselor, and the psychiatrist. I wouldn't trade any of them for anyone else. I'm grateful for the balance of mental and physical health this facility helps me achieve and maintain.

Response from the owner4 months ago
Thank you for taking the time to leave a review with us!
Ariana Rodgers
4 months ago
4

The psychiatrist and therapist are amazing. Dr.Pronty however needs a refresher on patient care and sensitivity. She basically called me stupid for the problem I was having and as I was explaining how it happened, I was tearful because I was embarrassed and she asked if I d been taking medication for my mental health and if I was seeing a psychiatrist. I ve recently learned that I m not the only one she has been like this with. Please retrain or replace Dr.Pronty because she does not have the compassion to deal with people who have mental health issues

Plus Size Nurse
6 months ago
2

Please find a facility with more structure. This company has expanded an integrity has been lost. Very disappointed in how my children have been treated. Would not recommend unless it s your last option

Steven Simms
8 months ago
1

You can't be 5minutes late or the doctor will leave you waiting and see someone else instead of you and you won't be able to get any help. That's how bad they are, Am praying for help with them.

Cassandra M
9 months ago
5

I have been coming to this location since 2017 and never had any issues. My quality of life has greatly improved because of this place!

Response from the owner4 years ago
Thank you for leaving a review with us!
Dex Wilson
10 months ago
3

Counseling services are great, but I have had nothing but bad experiences with the psychiatrists. Unprofessional and always late. My latest appointment was cancelled without noticed, I called. After waiting over an hour and they acted like it was my fault no one sent me the link for the virtual appointment. Now I have no meds, can t get a refill and have to wait until January for my next appointment. Love my therapist but avoid getting psychiatric help is possible. I m not the only person who has had issues like this that I know of personally.

Hillary Rose
10 months ago
1

Ive used this place for mental health for about 7 years now and started using it for primary care about 2 years ago. I used to love this facility and the fact that they were efficient and could usually get a same day appt or same week at least. Not the case anymore, everything is MONTHS booked out so theres no SICK appts and the staff is rude as hell. Honestly I have no idea how this place is still open.

Martha Thompson
11 months ago
1

Terrible service. The walk-in appointment time slots are not consistent with the websites. This was my second time being unable to book an appointment here. Very disappointed.

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