I waited 2-3 hours for a counselor to assist me and they never called me back to find out what I required.
About Shenandoah Community Health
The Shenandoah Community Health Center in Martinsburg, West Virginia, offers a wide range of outpatient services for adults and children. Clients can get primary healthcare, behavioral health services, and access a lab and pharmacy. They also have a women’s health clinic. It’s easy to access treatment because the center has a sliding fee scale, accepts Medicare, Medicaid, and other insurance, and does not turn away clients because they can’t pay.
Behavioral health services at the clinic include assessments as well as therapy, substance use counseling, and medication management. They have specialty services such as Eye Movement Desensitization and Reprocessing (EMDR), which helps you deal with traumatic memories, Integrated Listening System (ILS) sound therapy, and Biofeedback.
Shenandoah has additional clinics in other areas of Martinsburg that offer dental care, HIV case management, and WIC food services. Reviews do note that the Community Health Center is often booked and there can be waits for care, so be sure to plan ahead.
Payment Options
- Private insurance
- Self-pay options
- Financial aid
- Sliding scale payment assistance
- Medicare
- Medicaid
- Medicare
- Military Insurance
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare
Clients who are leaving detox or intensive inpatient care often transition into a rehab aftercare program. Outpatient treatment is among the most common rehab aftercare services, but clients often continue to receive support long after being discharged from formal treatment. Clients' long-term care plans are highly individualized and designed to evolve with the clients' changing needs. Case managers and care teams typically work with the client to design their unique care strategy.
12-Step
Participants in 12 step programs receive ongoing peer support while cultivating recovery-focused life skills. They engage in frequent, sometimes daily, 12 step meetings, which are anonymous, free, peer-led, and available day and night in most communities. Self-selected sponsors offer one-on-one mentoring throughout the recovery journey. This model invokes spiritual principles to encourage self-awareness, forgiveness, accountability, and acceptance in persons pursuing recovery. Specialized formatting is common, including programs for teens, seniors, and family members.
Intervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
Medically Assisted Detox
If you have become physically dependent on drugs or alcohol, quitting abruptly can cause withdrawal symptoms like anxiety, headaches, flu-like symptoms, and more. In severe cases, these withdrawal symptoms can even be dangerous. In medically assisted detox, a team of licensed professionals will monitor your vitals, provide medication if needed, and help keep you as safe and comfortable as possible during this process.
Programs
Adolescence program
Adult program
Program for men
Program for women
Children program
Elderly program
Hearing impaired program
HIV/AIDS program
LGBTQ program
Settings & Amenities
- Private transportation
- Private rooms
- Music room
Treatment
Dual Diagnosis
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental Health
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Clinical Services
Cognitive Behavioral Therapy
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy
The core philosophies of dialectical behavior therapy in West Virginia are that everything is interconnected, change is inevitable, and you can integrate opposites to reach the truth. Treatment focuses on acceptance and change. You'll learn how emotions and behaviors are connected, accept your feelings, and learn how to change patterns of emotion and behavior.
Equine Therapy
Group Therapy
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual Therapy
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing
Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.
Trauma Therapy
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples Therapy
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Family Therapy
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Accreditations
SAMHSA
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State License
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: West Virginia
Joint Commission
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes