Serenity Counseling Advocates

3103 Alma Highway Van Buren, AR 72956
Outpatient
Serenity Counseling Advocates AR 72956

About Serenity Counseling Advocates

Serenity Counseling Advocates, located in Van Buren, Arkansas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Serenity Counseling Advocates include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Latest Reviews

Peggy Orr
4 months ago on Google
5
I have been going to this place for a good while and have been satisfied every time. Lacey at the front desk does an excellent job in keeping everything organized. Not only is Dr Witherington thorough, efficient and friendly, he s the absolute best! I have no complaints about Serenity Counseling.
Ashley Hebert
5 months ago on Google
1
I don t enjoy leaving reviews like this, but if it keeps someone else from having a bad experience and so be it. This place it truly is a joke when it comes to mental health help. Not to mention, the organization is terrible on the administrative side and the office space as a whole is trashy and dirty and smelly. The counselor says to reach out if you find yourself in a crisis situation but when you do try to reach out, you can t get a hold of anybody. I was accused of missing an appointment, when I called the week before we were going to miss an appointment and left a voicemail to tell them because I couldn t get a hold of a real person. They claim they never got the voicemail and therefore cancelled her future appointments without ever having the decency to call me and tell me. When I expressed my frustration (and for the record, my tone was frustrated but I never raised my voice, called names, cursed, threatened, etc), the receptionist told me to stop being aggressive. Honestly, she just couldn t handle a frustrated parent who was well within reasonable limits. This all happened after the counselor cancelled our appointments for 2 weeks in a row, one being an hour before our appointment! Very double standard. The fact that they think I m being aggressive is almost laughable- I don t think anyone who knows me would say I am EVER an aggressive person. But yes, I can get frustrated when my child needs consistent help and this is the place we had committed to and we re not getting. Alas, we have found a place that is clean, friendly, consistent, high quality and it is NOT Serenity Counseling.
Ed Baker
1 year ago on Google
5
John Parker has been a Godsend. I don't know what I'd do without his help. I can't recommend John as a counselor highly enough! Thank you John for all you have done for me!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (479) 410-4716
Building icon

3103 Alma Highway
Van Buren, AR 72956

Reviews of Serenity Counseling Advocates

3.5/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.5 (13 reviews)
Peggy Orr
4 months ago
5

I have been going to this place for a good while and have been satisfied every time. Lacey at the front desk does an excellent job in keeping everything organized. Not only is Dr Witherington thorough, efficient and friendly, he s the absolute best! I have no complaints about Serenity Counseling.

Ashley Hebert
5 months ago
1

I don t enjoy leaving reviews like this, but if it keeps someone else from having a bad experience and so be it. This place it truly is a joke when it comes to mental health help. Not to mention, the organization is terrible on the administrative side and the office space as a whole is trashy and dirty and smelly. The counselor says to reach out if you find yourself in a crisis situation but when you do try to reach out, you can t get a hold of anybody. I was accused of missing an appointment, when I called the week before we were going to miss an appointment and left a voicemail to tell them because I couldn t get a hold of a real person. They claim they never got the voicemail and therefore cancelled her future appointments without ever having the decency to call me and tell me. When I expressed my frustration (and for the record, my tone was frustrated but I never raised my voice, called names, cursed, threatened, etc), the receptionist told me to stop being aggressive. Honestly, she just couldn t handle a frustrated parent who was well within reasonable limits. This all happened after the counselor cancelled our appointments for 2 weeks in a row, one being an hour before our appointment! Very double standard. The fact that they think I m being aggressive is almost laughable- I don t think anyone who knows me would say I am EVER an aggressive person. But yes, I can get frustrated when my child needs consistent help and this is the place we had committed to and we re not getting. Alas, we have found a place that is clean, friendly, consistent, high quality and it is NOT Serenity Counseling.

The Foust
1 year ago
5

Margo Wolflover Morrison
1 year ago
5

Ed Baker
1 year ago
5

John Parker has been a Godsend. I don't know what I'd do without his help. I can't recommend John as a counselor highly enough! Thank you John for all you have done for me!

Meeghan Jones
1 year ago
1

I was in the middle of a mental health crisis of my own recently and reached out to this place twice. During regular business hours. And twice my call was not answered. And twice my call was not even returned. Not very professional when you chose mental health as your career.

Miranda White
1 year ago
5

The reception lady (Melissa) is very friendly. Dr. Parker has been in the business a long time. He is faith based which is very important to me. My husband missed an appointment. He was having a hard time went to the office and Dr. Parker helped calm him down. He showed my husband that he cares about his patients. God sent us to this place. I am thankful for Dr.Parker

Cody Cooper
2 years ago
1

Don't waste your time! I called them a week ago because we desperately need help. They took some of my information and assured me that they would call me back sameday to finish. I never received a call and tried multiple times the next day but no one answered. The day after I called multiple times and they finally answered but said they are leaving early that day, they apologized for never calling me back but assured they had our paper still and would call back the next day. I never received any calls and have called back many more times only to go to voice-mail. Their mailbox has been full so there is no way to leave a message. What a waste of time and hope!

Mitchell Scamardo
2 years ago
1

75 no-show fee that's cash only ..what a joke..more like a rip-off.

Christa N.
2 years ago
5

Maricruz Jara
2 years ago
5

April Buchanan
2 years ago
1

The absolute worst experience I have had. When entering the building no one was there. After several minutes a man with a cain came by and said where is she? And kept walking several more minutes passed. The reception came out dressed in ratty workout clothes gave us paperwork and left. Mean while a white poodle dog comes out to the lobby and roams around. The service and facility was unprofessional. The break room we were taken into for a telehealth appointment that were we not told about had urine on the walls. The person we saw was typing more then actually speaking with us. This was a horrible experience. I would not recommend this facility to anyone.

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