San Jose Behavioral Health Hospital

455 Silicon Valley Boulevard San Jose, CA 95138
DetoxInpatientOutpatient
San Jose Behavioral Health Hospital CA 95138

About San Jose Behavioral Health Hospital

San Jose Behavioral Health Hospital is a comprehensive medical center for adults and adolescents in San Jose, California. Here, you can find psychiatric care to support a range of conditions, including substance use disorder. They offer a wide variety of treatment options including inpatient, intensive outpatient and partial hospitalization programs. Their services are age specific, so you’ll be surrounded by your peers as you recover.

Their inpatient programs are for adults and teens. During your stay at the hospital, you’ll have access to around the clock care. Their treatments are rooted in evidence based modalities including cognitive behavioral therapy, Wellness Recovery Action Planning, dialectical behavioral therapy and more. They also have clinicians who specialize in trauma focused therapy and mindfulness. Most people stay in this program for around three to 15 days.

Adults who are ready to step down to a less intensive form of care can also participate in their outpatient program. You’ll attend services a few times a week while living at home and participating in your normal activities. I like that their teams are experienced in dual diagnosis care and can also help you if you’re struggling with a mental health condition like anxiety.

Most people stay in the outpatient program for eight to 12 weeks. However, the length of your treatment will be determined by your individual needs. Group therapy is their primary form of outpatient treatment. Some of the other services they offer here include individual therapy, family therapy, medication management and basic medical care.

Facility Overview

Bed icon 133
Number of Available Beds

Latest Reviews

Raulis Delgado
3 weeks ago on Google
1
Didn t give me anything to sleep kept waking up In the middle of the night after seeing my parents one of the staff told me to hold on to that happiness didn t stop the kids from bullying each other
Response from the owner5 days ago
Thank you for sharing this review. We aim to provide clinically excellent care, and we want to gain more insight into these circumstances. Please reach out to us at Feedback@sanjosebh.com so that we can have an in-depth discussion.
Steve V
4 weeks ago on Google
5
This hospital truly cares about their patients and families. What an incredible group of physicians, nurses, therapists, social workers, and techs! They are such a compassionate and caring team.The food is excellent, and they cook from scratch each day seasoning the meal with herbs and other natural ingredients.In general, the staff are very kind and greet you with a smile each day, creating a culture of healing and positive transformation.
Response from the owner1 week ago
Thanks for sharing this! We love hearing from you, and we re grateful that you took a moment to let us know what you think.
Nick Corriere
1 month ago on Google
1
This place is a prison not a medical facility. Half the staff is good and half the staff is bad. Some of the staff is there to support the patient and some of the staff couldn t care less. There are some doctors that are good and some doctors to be avoided at all costs, I stayed voluntarily and left with 5250 after doing nothing wrong, I was attacked by another patient and if I would catch a charge so I didn t defend myself and was punched in the head. Hospital has destroyed my life and will be seeking legal action.
Response from the owner1 week ago
Your review is greatly appreciated, and we value your input. Having the opportunity to discuss this in greater detail would be highly beneficial. If you are willing to provide more information, please send an email to Feedback@sanjosebh.com. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting
  • mountain iconMountain Views
  • weight iconGym

Staff & Accreditations

Staff

Steve Vanderpoel

Chief Executive Officer

Stefanie Magalong

Chief Operations Officer

Lyna Zhang

Chief Financial Officer

Breanne Tankersley

Director of Quality Assurance

Agapi Kouropoulos

Director of Business Development

Ruben Leyva

Business Office Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 585259

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9869

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 550003449

Contact Information

Phone icon (408) 819-7310
Building icon

455 Silicon Valley Boulevard
San Jose, CA 95138

Fact checked and written by:
Courtney Myers, MS
Edited by:
Courtney Myers, MS

Reviews of San Jose Behavioral Health Hospital

2.22/5 (140 reviews)
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Reviews

5

When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️

Reviewed on 12/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (139 reviews)
Raulis Delgado
3 weeks ago
1

Didn t give me anything to sleep kept waking up In the middle of the night after seeing my parents one of the staff told me to hold on to that happiness didn t stop the kids from bullying each other

Response from the owner3 weeks ago
Thank you for sharing this review. We aim to provide clinically excellent care, and we want to gain more insight into these circumstances. Please reach out to us at Feedback@sanjosebh.com so that we can have an in-depth discussion.
Steve V
4 weeks ago
5

This hospital truly cares about their patients and families. What an incredible group of physicians, nurses, therapists, social workers, and techs! They are such a compassionate and caring team.The food is excellent, and they cook from scratch each day seasoning the meal with herbs and other natural ingredients.In general, the staff are very kind and greet you with a smile each day, creating a culture of healing and positive transformation.

Response from the owner4 weeks ago
Thanks for sharing this! We love hearing from you, and we re grateful that you took a moment to let us know what you think.
Nick Corriere
1 month ago
1

This place is a prison not a medical facility. Half the staff is good and half the staff is bad. Some of the staff is there to support the patient and some of the staff couldn t care less. There are some doctors that are good and some doctors to be avoided at all costs, I stayed voluntarily and left with 5250 after doing nothing wrong, I was attacked by another patient and if I would catch a charge so I didn t defend myself and was punched in the head. Hospital has destroyed my life and will be seeking legal action.

Response from the owner1 month ago
Your review is greatly appreciated, and we value your input. Having the opportunity to discuss this in greater detail would be highly beneficial. If you are willing to provide more information, please send an email to Feedback@sanjosebh.com. Thank you.
Gary Leith
1 month ago
1

Parents Beware. Horrific place. Get your child out of here immediately. My adult child was in another facility a couple months ago (first time 72+ hour hold). They had some issues but compared to this place it was Disneyland. SJBHH is one of the worst managed, worst employed, most depressed environments I have ever seen in any institution, private or public.1. I called about 11 times over several days. Not one time did the receptionist answer the phone. I left 3 voicemail messages asking to be called back. Nothing. I had to circumvent the way they wanted incoming calls done just to eventually get to my child - many times having to try 2 or 3 times.2. Only about half the time did they notify my child that I called.3. We almost missed our only weekday ability to see our child because we had 3 different employees give three different days/times that this particular unit had visiting hours. One of them said it was the previous day so we missed out and there are no exceptions. I had to talk with a supervisor of that unit. Before I talked with the supervisor, an employee of that unit said it was their regular unit that they have always worked in and then told me the visiting hours were so and so. He was wrong and we would have missed being able to visit if we listened to him. When I talked with the supervisor, she explained what in fact the visiting hours were. I asked if this particular nurse (gave the supervisor his name) was in fact regular to this unit. Affirmative. I had to tell the supervisor that her own regular employee did not know what he was talking about and was giving out info that would hurt both the patient and the loved ones of that patient (to her credit she said she was going over there immediately with some memo to instruct the unit and this other employee as to visiting hours).4. They RAN OUT of medication. How the heck does a facility like this run out of a common med for their patients?!5. They had to wear what is the equivalent of criminal ankle bracelet. And during visiting hours they go around to every patient and scan the bracelet about every 7-8 minutes interrupting the precious time of the visit and making the patient feel like a criminal (the other facility had nothing like this).6. The visiting site was an old gym but didn't feel like it. It was empty and cold and truly felt like a prison yard. All the patients were crowded to 2 white tables so you had no space or barrier but were sitting right next to others where you could hear every word of their conversation and vice-versa.7. I do not know about the nurses in the units but all of the other employees were terrible. Never smiled. Never looked you in the eyes. Spoke with monotone, often condescending, voices. Treated visitors, parents, etc like they were an inconvenience to their day or worse. But when they talked to each other there was smiling, engagement, laughing and camaraderie.8. The nurses were not regimented in giving the meds. The first 2 days they neglected to provide the 2 meds for my child. My child had to pursue them every day to get and take the meds. What about all of the other patients too broken to fight for their themselves?!9. It take 48 plus hours to get anything to your loved one. The last facility did it within 20 minutes, multiple times. We dropped off a soft cover book and some under garments on Wed; they dropped this off to our child on Saturday morning. This is actually their policy. Again, they treat this like possible prison contraband not a caring health facility. Moreover, they appear so depleted in staff and quality of staff that they need this much time. Ridiculous.More, much more.I actually felt that my child was in danger here. It was so utterly incompetent that there was a sense that some of this is dark and intentional. Do everything you can to prevent your loved one from going to this place. If they get in, do whatever is necessary to get them out. I am not kidding.

Response from the owner1 month ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
name asfff
1 month ago
1

so unbelievably rude and slow absolutely no one there knows what their doing

Response from the owner1 month ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
Eric Rothman
1 month ago
1

Avoid this place if you want real help for your loved ones. The outpatient staff will do anything to get your child admitted to their inpatient program, solely for the money. My counselor kept recommending a certain doctor who could barely communicate, yet they pushed him on us like he was the only option. Feels like a factory designed to churn through insurance claims rather than treat people.

Response from the owner1 month ago
Thank you for taking the time to offer this feedback. Our goal is to provide high-quality care, and learning more about this review would be helpful. Please get in touch with us directly at Feedback@sanjosebh.com so that we can continue the conversation.
Steven Angelo
1 month ago
1

This clinic is a nightmare for anyone seeking real care. They push every patient towards inpatient care just to milk insurance. Staff are rude, unprofessional, and will say anything to get a bigger payout. The counselor we worked with lied about my child s needs and exaggerated symptoms. Beware they don t care about patients here, only profits.

Response from the owner1 month ago
We are grateful for this feedback, and gathering additional details would be very helpful. For us to continue this conversation, we kindly ask you to email us directly at Feedback@sanjosebh.com. Thank you.
Jessica Li
1 month ago
1

They lie to the judge to hold you longer and lost my $5.5K jacket. Cut me a check if you can t return it. Gravely disabled my foot I make more than the CEO.

Response from the owner1 month ago
Thank you for sharing this review. We aim to provide clinically excellent care, and we want to gain more insight into these circumstances. Please reach out to us at Feedback@sanjosebh.com so that we can have an in-depth discussion.
Frankie Kwok
1 month ago
1

The worst behavioral health facility I've experienced, should be 0 star! I was transferred from ER (volunteered) last year because there is no behavioral health facility in my town. The doctor only prescribed one med that make me felt like zombie rather than meds that I were taken before, try to hold you as long as possible rather than help you heal. Felt worse while I was there, some of my clothes and slipper were stolen, did not get any better when I got discharged.

Response from the owner1 month ago
Your review is greatly appreciated, and we value your input. Having the opportunity to discuss this in greater detail would be highly beneficial. If you are willing to provide more information, please send an email to Feedback@sanjosebh.com. Thank you.
Cintia Lara Garcia
2 months ago
1

I was on hold at the ER for a week and got sent to this place as a minor...they put my roommate and me in a room with the number 13 carved on the clear door window. They refused to move us, basically targeting me because certain things have happened cut to now, they are connected to the nurses who were watching us/taking care of us as underage inpatients...I have gone to 1 other hospital as an adult and its all lies...

Response from the owner2 months ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
Angie Vibez
2 months ago
1

Rajesh Narayanan
2 months ago
1

They have the worst billing team. I have followed up with one of their analysts for several months to reconcile my bills, but I am still unable to settle. They tend to overbill, advice is to wait for the statement from your insurance company before you pay them.

Response from the owner2 months ago
Thank you for taking the time to offer this feedback. Our goal is to provide high-quality care, and learning more about this review would be helpful. Please get in touch with us directly at Feedback@sanjosebh.com so that we can continue the conversation.
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