San Jose Behavioral Health Hospital

455 Silicon Valley Boulevard
San Jose, CA 95138

San Jose Behavioral Health Hospital CA 95138

About San Jose Behavioral Health Hospital

San Jose Behavioral Health Hospital is a comprehensive medical center for adults and adolescents in San Jose, California. Here, you can find psychiatric care to support a range of conditions, including substance use disorder. They offer a wide variety of treatment options including inpatient, intensive outpatient and partial hospitalization programs. Their services are age specific, so you’ll be surrounded by your peers as you recover.

Their inpatient programs are for adults and teens. During your stay at the hospital, you’ll have access to around the clock care. Their treatments are rooted in evidence based modalities including cognitive behavioral therapy, Wellness Recovery Action Planning, dialectical behavioral therapy and more. They also have clinicians who specialize in trauma focused therapy and mindfulness. Most people stay in this program for around three to 15 days.

Adults who are ready to step down to a less intensive form of care can also participate in their outpatient program. You’ll attend services a few times a week while living at home and participating in your normal activities. I like that their teams are experienced in dual diagnosis care and can also help you if you’re struggling with a mental health condition like anxiety.

Most people stay in the outpatient program for eight to 12 weeks. However, the length of your treatment will be determined by your individual needs. Group therapy is their primary form of outpatient treatment. Some of the other services they offer here include individual therapy, family therapy, medication management and basic medical care.

Latest Reviews

Cintia Lara Garcia
1 month ago on Google
1
I was on hold at the ER for a week and got sent to this place as a minor...they put my roommate and me in a room with the number 13 carved on the clear door window. They refused to move us, basically targeting me because certain things have happened cut to now, they are connected to the nurses who were watching us/taking care of us as underage inpatients...I have gone to 1 other hospital as an adult and its all lies...
Response from the owner3 weeks ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
Angie Vibez
1 month ago on Google
1
Rajesh Narayanan
1 month ago on Google
1
They have the worst billing team. I have followed up with one of their analysts for several months to reconcile my bills, but I am still unable to settle. They tend to overbill, advice is to wait for the statement from your insurance company before you pay them.
Response from the owner1 week ago
Thank you for taking the time to offer this feedback. Our goal is to provide high-quality care, and learning more about this review would be helpful. Please get in touch with us directly at Feedback@sanjosebh.com so that we can continue the conversation.

Location

Accepted Insurance

San Jose Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting
  • mountain iconMountain Views
  • desert iconDesert Setting
  • weight iconGym
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 585259

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9869

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 550003449

Contact Information

Phone icon (408) 819-7310
Building icon

455 Silicon Valley Boulevard
San Jose, CA 95138

Fact checked and written by:
Courtney Myers, MS
Edited by:
Courtney Myers, MS

Reviews of San Jose Behavioral Health Hospital

2.32/5 (126 reviews)
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Reviews

5

When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️

Reviewed on 12/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (125 reviews)
Cintia Lara Garcia
1 month ago
1

I was on hold at the ER for a week and got sent to this place as a minor...they put my roommate and me in a room with the number 13 carved on the clear door window. They refused to move us, basically targeting me because certain things have happened cut to now, they are connected to the nurses who were watching us/taking care of us as underage inpatients...I have gone to 1 other hospital as an adult and its all lies...

Response from the owner1 month ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
Angie Vibez
1 month ago
1

Rajesh Narayanan
1 month ago
1

They have the worst billing team. I have followed up with one of their analysts for several months to reconcile my bills, but I am still unable to settle. They tend to overbill, advice is to wait for the statement from your insurance company before you pay them.

Response from the owner1 month ago
Thank you for taking the time to offer this feedback. Our goal is to provide high-quality care, and learning more about this review would be helpful. Please get in touch with us directly at Feedback@sanjosebh.com so that we can continue the conversation.
Walking Dead
1 month ago
3

unfortunately was placed here back in may. it was a rough 2~ weeks of my life but i did come out more appreciative of the outside world. this place could use much improvements but i know most staff are trying there best. especially nancy and shannon who was so sweet and caring than most. i'll take better care of myself to not come back

Response from the owner1 month ago
We are grateful for your feedback. Thank you.
eveeysenen2004
1 month ago
1

Scary place for a sanely normal person. Been to this jail 1 time and learned that I shouldn't have taken my life and freedom for granted. All the reviews are 100% accurate, run for your life away from this garbage you'll thank me.

Response from the owner1 month ago
Thank you for sharing this review. We aim to provide clinically excellent care, and we want to gain more insight into these circumstances. Please reach out to us at Feedback@sanjosebh.com so that we can have an in-depth discussion.
Manjari Singh
2 months ago
5

Jesse Jay bird Powers
2 months ago
1

I've been to nicer jails. I spent 5 days here. I voluntary went in for a 3 day hold at kieser and got transferred here. They tried to hold me until the 16th but only let me go after I had a scheduled hearing with the state where suddenly I was released after telling my patients rights advocate about how I was being misgender consistently by every member of staff and was denied the ability to care for my self in a gender affirming way.I now have a suspicious charge on my debit card from the 1st while I was in the psych ward. This doesn't line up with my purchase on Amazon. I was assured that my valuables were guarded and in a safe. I'm glad I checked my bank statements. I was only mistreated after walking in the door. Had to repeatedly ask for my clothes that were dropped off. Repeatedly was denied medication I had brought with me and had to purchase it from their pharmacy. Was consistently mis-gendered by staff after I was asked about my gender and pronouns. They did not return several of the pieces of clothing I had brought as well as the bag they were in. After leaving a message no one has returned my call .It's clear that this place is only open to take money from your insurance and the state. While there one of the "care" team admitted that they burn through staff and have a turnover rate as if it where a Walmart. The BHA were constantly complaining about how they were overworked and underpaid. Not to mention that the staff were not even following the posted rules FOR THE STAFF that we could see as they were clearly posted on the walls all around. No "official" signage, calendar, or itineraries were up-to-date or even from the last few years. The entire time I was here the staff seemed worried about the CEO walking in or the fact that " The suits" we're coming and everyone needed to clean up their act. They were multiple policy changes everyday.I was prescribed multiple medications and on them for multiple days before a doctor talk to me about potential side effects. Not to mention I only saw a doctor two times in the 5 days that I was there. The doctor was short and explained very little. As well as the communications between departments was lacking.I watched doctors with no name tags repeatedly Force different patient into signing documents that were not explain to them. Some for voluntary holds. Social workers would show up for 5 minutes and then disappear. Absolutely appalling conditions for a mental healthcare facility.I was told I would have a comprehensive letter to give an employer for time missed it's barely one sentence.. I was also told that it would protect my information but was written on San Jose behavioral letterhead.. so much for my privacyThe condition of the building is very poor, they're very clearly hiring the cheapest subcontractors they can find. My toilet was clogged and would not flush the entire time I was there. As well as other very clear building flaws. It's clear maintenance is a lower concern for a place like this. Multiple holes in the walls that were only covered by oversized pieces of drywall. Not patched just covered. The floors were incredibly dirty. Regularly out of Scrubs for patients as well as other toiletries. When asking for toiletries You'd regularly be denied or told "were just out". There were multiple patients in my units walking around in days old paper scrubs that had multiple holes in them and were ill-fitting.if they would do your laundry, You would never see it again. The food was regularly barely edible, or cold when served.They do not do releases of the weekends so you will be forced to stay extra days if you get to intake on a Wednesday or Thursday. My staff will regularly want to keep you longer than the 72-hour hold. You would also not be notified if somebody had called for you or they would tell you hours after somebody had called.Absolutely deplorable that this place considers itself to be a mental healthcare facility. Chances are if you go here you will leave worse than when you arrived.

Response from the owner2 months ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you ve written. To help us gather more information, we kindly ask you to contact us at Feedback@sanjosebh.com. Thank you.
Josiah Lopez
2 months ago
5

My experience here was actually pretty good. The staff there are cool and fun to hang out with and to talk to. The only con about it is that I had to witness a few fights between a couple teens, but other than that the experience was pretty good, the food was great and I got good sleep for the entire 9 days I was there. I hope the staff including Des, Maryville, Shannon, and the rest of the staff are doing pretty good and I will miss them.

Response from the owner2 months ago
We appreciate your comment, and we re so grateful that you took the time to share your thoughts with us. Thank you!
Millenia Decade
2 months ago
1

emerie vallejo
4 months ago
4

i got sent to this facility and i thought it would be horrible but surprisingly it wasn t , i met my roommate who i bonded with and she made everything so much better and the other people i talked to were so sweet and funny . the food is okay and the staff are so nice.

Response from the owner4 months ago
Thank you for posting this feedback! Our focus is on promoting lasting wellness through compassionate care and comprehensive services.
Diana Ivashkevich
6 months ago
1

i want my old self back this place gave me ptsd and traumatized me its been a month and i still get flashbacks i wont get into detail because it genuinely triggering but this place needs to be investigated by authorities because the way they disrespect patients just one thing that happened was when i was crying in the hall for over half an hour completely ignored and then after staff FINALLY payed attention to me after i didn t calm down in under a minute the staff stood up said alright im going to leave and left me there sitting there didnt send anyone after me and was left in the hall.

Macaque Xoxo
6 months ago
1

Suck my nuts I hate this place they try to keep you in longer even if your well behaved

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