Samaritan Hospital – Behavioral Health

2215 Burdett Avenue
Troy, NY 12180

About Samaritan Hospital – Behavioral Health

Samaritan Hospital - Behavioral Health is located in Troy, New York. They’re part of the St. Peter’ Health Partners network and provide detox, inpatient, and outpatient programs for substance and alcohol abuse. They also have dual diagnosis care to address underlying health disorders.

The detox program is designed to rid your body of toxins so that you can recover. To assist in this, you’ll be given medications to ease your withdrawal pains. The staff provides 24/7 supervision so that you’ll stabilize safely and not relapse. Once detox is complete, you can transition into an inpatient program.

Inpatient and outpatient programs can consist of counseling to address your addictions and any underlying mental conditions, such as anxiety and depression. When you complete your program, transitional housing may be available for long term recovery, although this is generally available only for men.

For teens and kids, there is a Health Home program to help children cope with bullying, stress, sexual harassment, and sexual trauma. These services can help children mature safely and not harm others or themselves. The Health Home program is available at no cost.

Latest Reviews

America Ray
1 month ago on Google
1
AMERICA ALREADY HAS A MENTAL HEALTH CRISIS.. THE ENTIRE WORLD HAS A MENTAL HEALTH CRISIS..AND NOW YOU HAVE TO LIVE IN THE COUNTY OF RENSSELAER TO RECIEVE SERVICES HERE?! AS IF SCHIZOPHRENIC PEOPLE CANT OR DONT GET ON THE BUS OR TRAVEL TO THIS COUNTY??? WHY WOULD YOI ONLY BE OPENED TO PRO IDING SERVICES TO ITS RESIDENTS LIKE ITS SOME "FANCY" THING TO NEED THESE SERVICES!??
Susie Schoonmaker
4 months ago on Google
1
Over the course of a few years I have had two terrible experiences with this outpatient clinic. The first was when my brother, who is developmentally disabled, depressed and suffers with dementia (I am his live-in caregiver) was dropped as a patient with no warning or notification. Probably because they are understaffed, but this was an, unethical, irresponsible and unacceptable way to deal with their lack of providers. We only discovered this lapse when the pharmacy could no longer refill his prescriptions. That left him without a provider to prescribe his three critical psych meds which he takes daily. I was unable to find another clinic accepting new patients and our primary caregiver was unwilling to prescribe these types of meds. I tried to contact the director of the clinic about this many times but she never ever returned my calls. I finally contacted the Rensselaer County Commissioner of Mental Health by email with our problem. She responded immediately and was able to get the Samaritan Hospital Behavioral Health clinic to put my brother back on their patient roster with a psychiatrist to manage his meds. I am so grateful for her intervention on my brother's behalf. Yet disgusted that I had to jump through such hoops to remedy the situation because of how poorly this clinic is managed. My most recent problem is this: it has taken me a full week and 7 phone calls to get my psych provider to respond to my messages regarding the narcotic she recently prescribed for me as a sleep aid and the fact that I am actually sleeping less with this new medication. Unprofessional and irresponsible! I no longer trust this clinic or any of its providers to uphold a standard of care that reflects any respect for their patients.
calvin wow
9 months ago on Google
1
Terrible people work here. They care about their paycheck and nothing else, especially not their patients.They are near impossible to get ahold of and they re incredibly disorganized. Nobody seems to be on the same page about anything. Very very poor level of care.Not to mention all the wrong diagnoses I ve received at this place. Long story short, I would give the place 0 stars if it were an option and I feel for the others who are/were patients with them. No real care is received, they will only add more stress to your life. They will literally ignore your cries for help.

Location

Accepted Insurance

Samaritan Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

The philosophy behind experiential therapy is that your behavior is guided by your perception. This therapy allows you to express yourself creatively, which reveals how you perceive events. Your therapist will guide you through the exploration of your emotions to release negative ones and experience positive ones.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (518) 271-3374
Building icon

2215 Burdett Avenue
Troy, NY 12180

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Samaritan Hospital – Behavioral Health

2.51/5 (18 reviews)
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Reviews

1

What a snakepit! Borderline filthy facility, staffed mostly by non-professionals--persons whose previous work experience must have been as bouncers in seedy drinking places with a high population of active military. Face it--it's a jail--a long dark hallway wherein you may ... Read More

Reviewed on 6/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (17 reviews)
America Ray
1 month ago
1

AMERICA ALREADY HAS A MENTAL HEALTH CRISIS.. THE ENTIRE WORLD HAS A MENTAL HEALTH CRISIS..AND NOW YOU HAVE TO LIVE IN THE COUNTY OF RENSSELAER TO RECIEVE SERVICES HERE?! AS IF SCHIZOPHRENIC PEOPLE CANT OR DONT GET ON THE BUS OR TRAVEL TO THIS COUNTY??? WHY WOULD YOI ONLY BE OPENED TO PRO IDING SERVICES TO ITS RESIDENTS LIKE ITS SOME "FANCY" THING TO NEED THESE SERVICES!??

Susie Schoonmaker
4 months ago
1

Over the course of a few years I have had two terrible experiences with this outpatient clinic. The first was when my brother, who is developmentally disabled, depressed and suffers with dementia (I am his live-in caregiver) was dropped as a patient with no warning or notification. Probably because they are understaffed, but this was an, unethical, irresponsible and unacceptable way to deal with their lack of providers. We only discovered this lapse when the pharmacy could no longer refill his prescriptions. That left him without a provider to prescribe his three critical psych meds which he takes daily. I was unable to find another clinic accepting new patients and our primary caregiver was unwilling to prescribe these types of meds. I tried to contact the director of the clinic about this many times but she never ever returned my calls. I finally contacted the Rensselaer County Commissioner of Mental Health by email with our problem. She responded immediately and was able to get the Samaritan Hospital Behavioral Health clinic to put my brother back on their patient roster with a psychiatrist to manage his meds. I am so grateful for her intervention on my brother's behalf. Yet disgusted that I had to jump through such hoops to remedy the situation because of how poorly this clinic is managed. My most recent problem is this: it has taken me a full week and 7 phone calls to get my psych provider to respond to my messages regarding the narcotic she recently prescribed for me as a sleep aid and the fact that I am actually sleeping less with this new medication. Unprofessional and irresponsible! I no longer trust this clinic or any of its providers to uphold a standard of care that reflects any respect for their patients.

calvin wow
9 months ago
1

Terrible people work here. They care about their paycheck and nothing else, especially not their patients.They are near impossible to get ahold of and they re incredibly disorganized. Nobody seems to be on the same page about anything. Very very poor level of care.Not to mention all the wrong diagnoses I ve received at this place. Long story short, I would give the place 0 stars if it were an option and I feel for the others who are/were patients with them. No real care is received, they will only add more stress to your life. They will literally ignore your cries for help.

lavagirl42
10 months ago
1

nobody ever answers the phone. it's been literal weeks and i still can't get a hold of anybody to refill my script. they won't answer my pharmacist either. they can't keep any staff so they've given me at least 4 different psychiatrists over the last couple years. my newest doctor never called for my last telehealth appointment. please just go anywhere else.

Dee B
1 year ago
1

Horrible service. You cant ever reach someone to talk to and they don t call you back. Therapist quit and they gave me no update whatsoever on when I would get a new one. Don t waste your time.

Selena Gomez
1 year ago
1

My nurse outpatient Shelley is making a big deal when I went of out town last year she's mean nothing like my other nurse her never to let her talk to me like that again and apologize and she doesn't believe me I been bullied in my life because of my fault and me and the other people were mean to me I have enough to deal with my grandma died on November 7 2019 she's going to stirke is not a threat I do not threaten people her she told me in my sleep no good is coming to her she didn't even asked me shes wired was feeling okay about my cold I didn't make it up calm down Shelley and I'm sensitive person

Kathleen daigneault
2 years ago
1

Melissa Staats
3 years ago
5

kim fed
3 years ago
1

I call no one calls back. Vern calling for weeks No response.

Jah-Syah Thompson
4 years ago
4

Pretty good staff

Jaclyn Jaclyn
4 years ago
5

I can t even express how much I love this place! I have been going to therapy for a very long time and have never been to one where both therapist and Psychiatrist go out of their way for true emergencies. Carolyn is my therapist for and the first time EVER since I have been in therapy she has offered/ allowing me to call her the day before and day after for a brief phone appointment (which isn t usually allowed) because I am pressing criminal charges against my brother who rapped me throughout my whole childhood. From the child victims act passing my statues of limitations are now lifted. I was on the brink of suicide and I have to say from both her and Dr Dilullo I have to thank for still being here to even write this review. Dr Dilullo is absolutely amazing as well. He knows his stuff and will go out of his way for severe emergencies which is sometimes why he runs late once 1:30/2 pm hits so if you don t want to wait I suggest making an early appointment. Not many people understand why the wait is long for him and get mad until they are one of those people. He will fit a patient to make sure they are safe. People who work in mental health are manufacturers of hope and boy these 2 manufacture extremely high quality of hope. Thank you for saving my life and helping me fight through these hard times.

Sandra Houck
5 years ago
5

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