Salem VA Medical Center

Salem, Virginia

1970 Roanoke Boulevard
Salem, VA 24153

About Salem VA Medical Center

Salem VA Medical Center is located in Salem, Virginia. Salem VA Medical Center provides services for the health care needs of Veterans in the Salem area.

Salem VA Medical Center honors America’s Veterans by providing exceptional health care that improves their health and well-being. VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced Military Sexual Trauma (MST). VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST.

Social work offers counseling for: veterans with drug, alcohol, and emotional problems; veterans and their families to understand and adjust to an illness or disability; veterans and family members who want to prepare advance directives and durable powers of attorney for health care or finances; veterans and their families to cope with terminal illness; family members about legal issues such as commitment and guardianship; and case management assistance for in-home care, financial benefits and resources, community living, etc.

Payment Options

Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Medicaid

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Sober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult program

Program for men

Program for women

Young adult program

Elderly program

HIV/AIDS program

LGBTQ program

Salem VAMC serves and welcomes all who served. They strive to provide outstanding care to LGBT Veterans and their families. They work closely with community resources to find opportunities for you and your family to create a holistic lifestyle. The LGBT Veteran Care Coordinator (VCC) advises and advocates for LGBT Veterans. The coordinator can assist with all the services you may need, from primary care to specialized care for chronic conditions, mental health.

Military program

Postpartum program

Settings & Amenities

Residential setting
Private rooms

Insurance

Our Policy: Salem VA Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

VA Community Care

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Motivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1763

Contact

(540) 982-2463

Website

1970 Roanoke Boulevard
Salem, VA 24153

Call Now - Help is Available

Get Help Now - 804-331-4905

Reviews

4.1 (213 reviews)

Rehab.com (1)

Google (212)

Google Rating

4.1 (212 reviews)

Adam De Los Santos

1 month ago

Great people, great service. Easy to get an appointment and medication is quickly filled

Murdock Link

Sarah's Weekender

2 months ago

My dad suffers a alcohol and drug addiction and I took him to Salem VA to get help. The emergency help him with the first couple days of detox was amazing but when he asked about incare 28 days addiction service Angela Green gave him a scared tactics of being rude and telling him that he would have to walk a mile with no help and he would have to do his own medication! And told him they would not help only by outcare! This is outrageous to me because when a veteran is asking for help why treat our veterans like dirt! Angela Green has not returned my calls and uses a scare tactics to older veteran. Her actions are disrespectful and discussing! If someone has an addiction problem why on earth would you make him do his own medication! And apparently by her actions if someone can't walk as fast or has no legs she will tell you to "F off" because they will not help you to get to one area to another area. Your alcohol and drug addiction is the veteran fault and deserves no care! This is how she has made my veteran feel! It has been over a week of other people telling me she call and nothing! That is how much she cares for our Veterans and I will not stand for your disrespectful discussing ways Angela Green! I will fight for my dad because you are failing at your job! Veterans deserves better! People like you should not be working with people and you give the VA a bad reputation!

Randy D

I was diagnosed with prostate cancer on the last day of 2021.By April 14, 2022 I had completed 44 consecutive visits to Blue Ridge Cancer Center for radiation treatment of it.It is in remission now and I owe it all to the Salem Virginia Medical Center. They swiftly arranged for my treatment at a Community Care Provider. They are Lazer focused on Veteran patient care. Quite frankly, they saved my life!

Angela Sutton

I had a very uncomfortable situation at this place last month. I'm still traumatized by the situation. My body has gone through so many different things from this very uncomfortable situation it's like when I talk about it my body reacts in different ways. First it was no sleep then it was an upset stomach to now grinding my teeth in my sleep. I will not let anyone put me in that traumatizing position again. I was there for PTSD Inpatient treatment and ended up traumatized. I need therapy from my therapy. I was in distress. Without going into detail they should have had a gender neutral bathroom and should not have put me in distress. I haven't been able to process it because I don't understand why it happened and no one could explain to me WHY. I just remembered that I had to share a room with someone who identified as a male so why did they put a male that identifies as female on my hall. I had to share the bathroom with that person. I'm totally perplexed about both situations.

Ria Rivers-Hilton

Took prompt care of my husband when admitted to the ER. Got tests confirmed for stage 4 lung cancer but 8 weeks later, Oncologists still do not know what type he has! No treatment was given for it!!As soon as the Veteran leaves the facility, they forget about them!

Sondra Stamper

3 months ago

My husband is a Vietnam vet and the services and care he gets at the Salem VA Medical Center we can't even put into words. They are the most caring and compassionate group of professionals that anyone could ever find. The nurses and doctors are the best! They are very knowledgeable and will do anything possible to treat the vet and make their life happy and productive. God Bless them all!!!!!

Response from the owner3 years ago

Thank you for such kind words for our staff. It is an honor and privilege to care for the men and women who have served our Nation.

Jason Noyce

Between June 2023 and July 2023 I attempted to contact the environmental health coordinator. I left multiple messages over a two month span and never received a call back. I was reaching out to complete my airborne hazard and open burn pit registry because I received a letter in the mail to contact them. After multiple failed attempts to reach Salem VA's environmental health coordinator, I decided to go to the next VA which was Beckley WV. Even Beckley WV failed me. I have not received a follow up in almost a year to any of the referrals that were supposed to be made based on my answers to the questionnaire. If any servicemember needs to complete one of the hazard registries, you can use Vet-home. They answered my phone call and set me up an appointment right away for my screening. It is sad that the VA can continue to ignore veterans and not do the job that they are paid to do. The process is broken, no body answers their phone, and they expect you to call patient advocate so they can email the off and tell them to contact you.

donna tate

The Dr's and nurses are very caring. Staff very friendly. Cares about the patients

Mr. Cellophane

4 months ago

Worst Care Anywhere! All they do is push pills at you. This facility does absolutely nothing regarding preventative care. It is my very humble opinion that they are treating veterans the way they do trying to "thin the herd". I have no other explanation for their malfeasant treatment of our veterans.Veterans, we deserve better!!!I hope they do get shut down and we get a new place!!! The buildings are in horrific disrepair and need to be torn down. They are very short staffed (at times down right rude) some of the people who work there just seem defeated or simply don't care anymore. The Primary Care Doctors are weak and not helpful at all. They just try to push pills at you and call you fat!It takes WAY too long to get appointments and if you have to go to the ER all I can say is good luck, all they do is simply make sure you are not die at the moment (which takes HOURS) just to send you on your way telling you to follow up with your primary.All Veterans that have to go to this place should be declared a war hero just for trying to navigate the facility.It should be criminal for them to put out the lies on the web and Facebook pages saying how much they care when in fact they do obviously not!I would really love to see a top level investigation come down on the "true" practices and procedures here!!! It's amazing how MANY Veterans who EARNED THIS are complaining and disgusted...we ALL tried to follow along for years and I'm sure all it got was most of them dead or dying prematurely. Sad....The Salem VA Center's flag should be flying upside down because it is in distress!01/07/2022Regarding your response: I along with others I'm sure...have tried that. The only thing that would "possibly" restore faith in the Salem VA is if we saw on the news that a "top" level review of the facility was being performed. Not an internal one either.OVER A MONTH TO BE SEEN!!!! UNACCEPTABLE!!!! I have a simple issue the doc says I "have" to come in but it takes a MONTH to be seen!!!!!The Administrators of this facility should be very ashamed of what they have done here!

Response from the owner2 years ago

We are very sorry to hear of your poor experience at our facility. Please contact one of our Patient Advocates at 540-982-2463, Ext 1000 to allow us the opportunity to discuss further so we can make improvements in our processes and communication.

MANAmerica

anime

5 months ago

Took my husband who is a Vet to urgent care at the VA yesterday for a UTI. I had sent secure message to his regular doc but she was out of the office and no one read the message, no one to take up slack when his doc is out of office! The PA he saw said we should take my husband to the ER, I told him UTI isn t emergent and I m not taking him to sit for hours with sick ppl for a UTI. The PA said well, it could be something more serious so we re going to have to do chest X-ray and full labs and a urinalysis. To me that s a waste of resources & taxpayer funded services. PA said it s going to take an hour and a half if I don t want to go to ER! I told him that s fine but I had done a dip stick at home & it s a UTI. An hour later the PA came out in the open where everyone could hear and said labs & X-ray were normal but they lost the urine!! He wanted my husband to do another urine. I told him NO I will just need to take him somewhere else. I got up to leave and he said he can go ahead and treat for. UTI if I want since it appears to be in fact a UTI. I waited 30 min for Rx at the VA pharmacy bcuz it took that long for PA to put it in the computer. Once we had the Rx I was going to the lab to ask how they lost the urine, the PA came running out and said they found the urine and my husband has a UTI. I told him to remember that wives know what s wrong. We see our loved ones every day. I doubt we will go to the VA urgent care again. The PA doesn t seem to want to be bothered. I am so disappointed that those who served this country have to go thru this.

Response from the owner5 months ago

We're sorry that you had this experience! It's the goal of the Salem VA to serve in line with our ICARE values and it looks like we've missed the mark. We'd like the opportunity to try and repair your trust in us. Could you please reach out to our Patient Advocates and share your experience? 540-982-2463 x1000 If they're all in with Veterans then please leave a message so one of the advocates can call you.

Load More Reviews