Saint Luke’s Behavioral Health Center

Phoenix, Arizona

1800 East Van Buren Street
Phoenix, AZ 85006

(602) 251-8535

About Saint Luke’s Behavioral Health Center

St. Luke’s Behavioral Health Center on East Van Buren in Phoenix, Arizona, offers mental health care and addiction recovery services to adults, with a specialized focus on geriatric psychiatric and behavioral health. There are inpatient programs for youth and adults and a special geriatrics treatment plan. Medication assisted treatment and medical detoxification are provided for those 18 and older. There are outpatient and intensive outpatient programs available for both mental health concerns and addiction.

St. Luke’s inpatient addiction treatment program includes 24-hour monitoring, individual and family assessments. The program includes medication assisted treatment and interventions that are used in conjunction with individual and group therapy. Patients are introduced to cognitive behavioral therapy, Step Orientation and introductory sponsorship. After medical detoxification, individuals are given nutrition and medication education, learn to build coping skills, are taught relaxation and goal setting techniques and participate in recreational activities.

Inpatient mental health programs for children and youth are available for those ages 5 to 17. Adult mental health inpatient programs are geared to ages 18 to 64, and the geriatrics specific treatment plans are for 65 plus. Psychiatric and mental health experts such as psychiatric nurse practitioners, social workers, psychiatrists and psychologists, work with support staff and other health professionals to deliver personalized therapeutic care.

St. Luke’s accepts insurance, including Medicaid and Medicare. It is important to check with your personal health insurance provider to ensure you understand what coverage you have and whether there is a co-pay or expenses that are not covered.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. St. Luke’s Behavioral Health Center offers two outpatient programs that provide a variety of treatment schedules. Their Partial Hospitalization program operates from 9 am to 3 pm, Monday through Friday. Their Mental Health Intensive Outpatient program operates from 9 am – noon, Monday through Friday.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Saint Luke's Behavioral Health Center's Inpatient Adult program has a team of experts including licensed psychiatrists, psychiatric nurse practitioners, licensed masters-level counselors/social workers, mental health technicians, occupational therapists, recreational therapists, registered nurses, case managers and nutritionists that will work with the patient to develop their own, personalized care plan in a safe, therapeutic environment.

intensive-outpatient iconIntensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

aftercare iconAftercare

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Saint Luke’s Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

AHCCCS

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (602) 251-8535
Building icon

1800 East Van Buren Street
Phoenix, AZ 85006

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Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Reviews

2.1 (231 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (230)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

The food was always disgusting. As patients, you are treated like dirt, I mean doctors answer their phone during therapy! Not once but twice! Receptionists are incredibly slow with any request you may have, an unprofessional service in the end

Reviewed on 2/18/2019
Overall Experience
Date Submitted

Google Rating

2.1 (230 reviews)
TOPFLIGHT 602 *
2 months ago
1

I saw this place on the news for A/C not working so awful.

Laura Swartz
2 months ago
1

Grandson Stayed 2 days. Ac went so he got transferred to another facility. While there they changed his meds ans wouldn't tell him what it was. They put someone else's blood work in his file as they got no blood from him when they tried to draw blood. Glad he made it out safely.

Response from the owner2 months ago
Hi Laura. We are very sorry to hear about your grandson's recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback.
Charlie Quinn
2 months ago
1

This place is awful. Absolutely disgusting. Can t believe they actually send people here to get better. Can t believe our world allows a place like this to function. They are more of a prison than a health center.

Response from the owner2 months ago
Hi Charlie. We are very sorry to hear about your recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback.
Debra Miles
3 months ago
1

I'm not sure where to start. Place is filthy,roach infested with incompetent untrained staff working there. The pool is filled with green slim. Grounds are overrun with sick cats that poop,vomit, and urinate everywhere. The cafeteria is attached to a closed part of the hospital with raw sewage that you can smell on the way to get a patient meal. Place should be closed down...disgusting!!Please don't send your loved ones there. The health department needs to condemn this place!! I don't know how they keep passing inspection!

Response from the owner2 months ago
Hi Debra. We are very sorry to hear about your recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback.
Michael Jackson
3 months ago
1

Barbaric dense leadership I worked here 2021 and 2022 they seemed more intrigued with personal life than how my work performance benefited the patients I served. Donna was the worse boss I've ever worked out of my 25 of working. Most unprofessional leadership team I have ever encountered.

Response from the owner2 months ago
Hi Michael. We are very sorry to hear about your recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback.
Sarah B
3 months ago
1

I spent nearly two weeks here in January 2024 after making a poor decision while in a residential treatment center that warranted a higher level of care.Firstly, the facility was filthy and run down. Mold in the showers, dirt everywhere, and the worst, they refused to give me more than a single shirt and jeans. I live half-way across the country, and all my clothing and belongings were being held in a facility 30 miles away. I was only given said shirt and jeans after three days of begging for clothing.Secondly, the food was also freezing cold, and the portion sizes were far too small. I also didn t eat for my first four days because the kitchen didn t have me in the system.The beds are only a thin mat and blanket, no pillows.I experienced a lot of violence by the other patients, and staff was unable to protect me and others, security was being called multiple times a day. I was once told by security to barricade my door because the staff couldn t keep the other patients out while we slept.The doctor extended my stay by a week because I cried in front of him. That was his official reason for keeping me (I was supposed to be discharged the next day) because i cried. I am underage and my family live almost a thousand miles away, so the state had complete control and custody over me for the first time in my life. I was terrified and all alone. My dad was forced to fly out last minute because they were considering putting me in a group home, despite the fact that I had lodging at a residential center, and they had no grounds arrange living accommodations seeing as i legally live in another state, under the care and custody of my loving parents.Overall this facility was the worst experience of my life, I still have nightmares of my time there, and when anyone mentions anything about Arizona (even completely unrelated to this) i start to panic. I will never be able to live my life the same way as i did before.Please don t go here, please don t send anyone here.

Heather Rowe
4 months ago
1

Manuela Rubio
4 months ago
1

What in the world is going on here? I am shocked at the level of shenanigans taking place at this Mental Health Clinic. For those of you who do not know the definition of shenanigans, I copied and pasted one definition here for you that describes extremely accurate the conduct from not just one or two staff members but many at St. Luke s Behavioral Center. reckless or malicious behavior that causes discomfort or annoyance in others The more concerning matter is that there seems to be no one or no department where one may address and complain about these shenanigans. There is zero accountability. That is probably why the shenanigans are at the level they are. And I foresee that level going higher as well as the number of staff members conducting themselves in a questionable manner. What a shame since the patients and their friends and family are already going thru undesirable times and are vulnerable. This is bullying at its best. They don t even deserve one star. Okay For shame on Steward Health! Shame, shame!

Teresa Fernandez
4 months ago
3

Do not go here. The main hospital has been abandoned for 5 years and the behavioral health unit isn't what it once was. There are some very remarkable people who do work there so that is my reason for 3 stars. The staff that were amazing and so caring living up to the pledge to be compassionate and there for others. The other part of staff does not belong in the field ranging from doctors, nurses and behavioral health techs but there are always people in any field who shouldn't be there.Ok here goes. The hospital is old and the unit bathrooms wreak of sewer and the water showered with is non potable I believe. You can actually smell the water and it's bad. The taste is like that from a hose but times a thousand.I was there for 9 days voluntarily and came out a bit better. I say this because the psychiatrist never listened to what I had to say regarding my meds.I came out better than the day I went in but unable to get the meds that were prescribed. The meds were sent to a pharmacy that didn't take my insurance so I went to one that did. They couldn't get ahold of the doctor and neither could I. I left multiple messages and some with a person over the phone but all I tried did not help the matter. The doctor was unreachable. Wednesday it will be two weeks that i was discharged and still don't have the meds. What was the point of me being stabilized just to come out and not have the meds? I still haven't gotten ahold of the doctor and resorted to taking someone else's meds to ease my symptoms of my disorder. Great job doc. Nazila Adib. I cannot get the meds without you verifying and send them to the pharmacy I left a dozen messages for.To any readers, don't go here or you may end up back at square 1 when you leave until you go to your own doctor which can take some time regarding setting an appointment soon enough.

Tamer Hydra
5 months ago
1

I went into St. Luke's for about a week. I left feeling more traumatized than how I felt coming in. Everything is rundown and dirty. You are forced to attend groups even though they say it's optional. Not only that the groups don't help with anything they are more like fun games like jump rope and dodge ball. The main room is covered in rappers and dirt. It's just a plain white room with chairs and a glaring TV. There are no welcoming colors or anything! The bedrooms HA more like prison cells. They are awful and dirty. Most patients had to sleep on a yoga mat with a blanket as a pillow. There is constant bright light coming from the main area they never dim it even when everyone is sleeping. Most staff are nice some have an attitude. The food was yummy, snacks not so much if you like Fig Newtons and dry graham crackers for your only snack then this place has the snacks for you! The bathrooms are covered in mold especially the shower. There is no point to going outside you will be walking in poop weeds are everywhere and it stinks. The hospital in general is falling apart walls are collapsed windows are broken. Parking is very confusing with no handicap in sight. If you ever get sent to St. Luke's don't try to get better just fake it to make it you will thank me later.

Jason Buckner
5 months ago
1

My son was court ordered here. We thought he d get some help but he needed more time there instead he called me the day he was to get released telling me goodbye and he loved me like he thought for the last time because he was convinced that hospital staff was sprinkling things on his food and he ate off someone else s food tray who had something sprinkled on it also and he was convinced he was dying and that staff had poisoned him. He was obviously still paranoid and delusional and we repeatedly called the hospital to tell them what was going on and let them know they needed to reevaluate their decision to release him and after multiple calls to the worthless case manager Angelique and left voicemails she never responded over a week once we found he had a release date and then the day he was released I told her when he gets out and hurts himself or others because he has keys to a vehicle and access to it and was being released in a full delusional state she never called back. We were told by a nurse who understood the gravity of the situation and whom told us that once the doctor makes the recommendation to release and the doctors team on staff backs his decision that they won t stop the release process even in the state my son was in. Try anywhere else but here. If you want to get your loved one help then try valley wise hospital in Mesa because when he was there they didn t let him go until they knew he was ok and wasn t delusional or going to hurt someone in that state and forever change his life and the life of someone else. The doctor was more worried about looking like they made a mistake than considering his regression in state of mind and keeping him safe.

faye
5 months ago
1

I would not consider this facility conducive to healing. I was very dissatisfied and my child, who was an adolescent patient for a week, was traumatized by the facilities. Holes in the walls. His bed was some sort of matting with a yoga mat on top and a folded pillow for a blanket. When visiting our child, we found the open areas clean but very uninviting, prison like with with metal bolted tables with attached seats, bright and I mean, very bright while lighting, no friendly colors or welcoming, calming environment. according to our child, the only good thing is the food. Meals are flavorful and plenty. Snacks, what a joke. Adolescents are snackers. I've never met one that wasn't looking for something to munch on. Here, no fruit or anything yummy is offered. I know that sounds petty, but believe me, when an adolescent isn't getting fairly descent snacks, something other than one Graham cracker, you're going to hear about it constantly.As for the medical care, I can say my child was cared for but was continually forced to attend groups, which is fine, but when requesting to speak individually with someone, they were denied. All talks or discussions had to be in a public environment. This added more stress, anxiety and issues for our child.The pictures you see on Google are very deceiving. The large hospital is abandoned, with boards over doors and windows. The beautiful stained glass area that seems to be in several pictures, is not anywhere in sight when in the behavioral health building area. The parking lot is on the west side. It's terribly dilapidated, unmarked and not handicap friendly. The picture showing a van in a drop off area, is the north front of the behavioral health hospital (quite a walk from their parking lot). The ramp area leads to the entrance. What you don't see, is the dilapidated, crumbling state of the building. St. Luke's facility is directly across from another company's brand new health facility with a well maintained new parking lot. A very noticeable juxtaposition there.If you've read my review thus far, I'm sure you've determined my strong feelings against bringing my child here again. I offer my review to ask those who are unfamiliar with behavioral facilities, as I was, to find somewhere else to take your child. There are much, much better choices for behavioral health out there from large hospitals in the area.As an aside, my child was so affected by the negatives at this place it was extremely difficult to get them to attend any outpatient services. Good luck.

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