The food was always disgusting. As patients, you are treated like dirt, I mean doctors answer their phone during therapy! Not once but twice! Receptionists are incredibly slow with any request you may have, an unprofessional service in the end
About Saint Luke’s Behavioral Health Center
St. Luke’s Behavioral Health Center on East Van Buren in Phoenix, Arizona, offers mental health care and addiction recovery services to adults, with a specialized focus on geriatric psychiatric and behavioral health. There are inpatient programs for youth and adults and a special geriatrics treatment plan. Medication assisted treatment and medical detoxification are provided for those 18 and older. There are outpatient and intensive outpatient programs available for both mental health concerns and addiction.
St. Luke’s inpatient addiction treatment program includes 24-hour monitoring, individual and family assessments. The program includes medication assisted treatment and interventions that are used in conjunction with individual and group therapy. Patients are introduced to cognitive behavioral therapy, Step Orientation and introductory sponsorship. After medical detoxification, individuals are given nutrition and medication education, learn to build coping skills, are taught relaxation and goal setting techniques and participate in recreational activities.
Inpatient mental health programs for children and youth are available for those ages 5 to 17. Adult mental health inpatient programs are geared to ages 18 to 64, and the geriatrics specific treatment plans are for 65 plus. Psychiatric and mental health experts such as psychiatric nurse practitioners, social workers, psychiatrists and psychologists, work with support staff and other health professionals to deliver personalized therapeutic care.
St. Luke’s accepts insurance, including Medicaid and Medicare. It is important to check with your personal health insurance provider to ensure you understand what coverage you have and whether there is a co-pay or expenses that are not covered.
Latest Reviews
This was the worst mental health facility I have been to. I came here when I was 17, I'm 21 now and I couldn't let it go so this my way of calling people out and thanking those who cared.The main issue during my stay was the staff. Almost everyone who I encountered clearly did not like their job. There was only a FEW select people I've encountered who were actually kind and patient.We were given 15 minute phone calls and not even 10 minutes in my call with my dad, I was yelled at to get off the phone and that my time was supposedly up, which by the way, it literally shows how long you've been on the call and last I checked, the number 9 doesn't look like 15.The nurses would talk about the kids there and not even bother trying to hide it, looking at each and every kid. It almost felt like they were trying to get a rise out of us.We were told that they didn't want to be there, they didn't have to help us, their pay was garbage and they can easily pick something else. Now this, I'm in-between because yes you don't have to be here, but just go home? You do NOT need to tell teenagers who are 12-17 and are already feeling so low about themselves that you don't need to help them and you could just go home and how you don't have to be here. Just GO HOME.I understand that it's stressful to deal with when kids are too depressed or upset or angry or if they're like me and suffer with a severe anxiety disorder. I understand it's hard to get through to them but these people need help. You need to understand that and learn how to do your job. If it's too stressful, take it out on something else rather than children who already feel horrible. People who struggle with their mental health, already feel so alone and miserable.On a personal note, I wasn't given my clothes until 4 days after my stay as they lost them, so I was walking around in nothing but a gown and underwear, no bra, until my dad had to buy new ones that were allowed there and bring them over.He'd called the hospital, asking where my clothes were at and if I was put on meds yet which took 5 days for them to find a pharmacy that had it, to which he was given attitude and even hung up on at one point. Mind you, he's a patient person so it wasn't like he was being difficult.Now, the very few people were actually kind toward me and knew what they were doing, I wish I had a way to thank them so I'm adding this as a way to say it.On my first day, I was being evaluated and the people who came in to stay with me and supervise me were wonderful. They were easy to talk to and made me feel so comfortable. I wish I was staying with them rather than where I ended up but that's besides the point.There were only two people who I actually appreciated in my section throughout my stay, one of them was a lady who came in and took us on the balcony and talked with us. She was very patient and sweet, wrapping me in a blanket and holding onto me for pressure and reassuring me.Another was a nurse who was there on my last day. The other nurses before that, kept their distance which again, I'm in-between as they possibly thought I wanted space but I didn't trust myself and I needed someone right next to me to make sure I was okay and this guy sat right by my bed and reassured me until I finally, for the first time that week, was able to doze off with the help of something they gave me for anxiety of course, but him being there definitely helped as well. Especially when one of those nurses came in and snapped at me to get up and tell me my dad was thankfully picking me up that night. He got after her and told her that I was finally able to relax and let me sleep which I appreciated so much.And my psychiatrist, he was great and seemed like he knew what he was doing. I only saw him at least once a day but he was patient and kind.Yes, those who evaluated me, my psychiatrist, and the two others in my section were great but it's not worth it if you're not seeing them everyday. Go somewhere else because these people clearly do NOT like their job if they're still even there.
Grandson Stayed 2 days. Ac went so he got transferred to another facility. While there they changed his meds ans wouldn't tell him what it was. They put someone else's blood work in his file as they got no blood from him when they tried to draw blood. Glad he made it out safely.
Response from the owner1 month ago
Hi Laura. We are very sorry to hear about your grandson's recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback.
This place is awful. Absolutely disgusting. Can t believe they actually send people here to get better. Can t believe our world allows a place like this to function. They are more of a prison than a health center.
Response from the owner2 months ago
Hi Charlie. We are very sorry to hear about your recent experience. Thank you for bringing this to our attention, we will investigate the matter and take appropriate actions. Thank you again for letting us know, we really appreciate the feedback. Gallery
Location
Accepted Insurance
AHCCCS
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
St. Luke’s Behavioral Health Center offers two outpatient programs that provide a variety of treatment schedules. Their Partial Hospitalization program operates from 9 am to 3 pm, Monday through Friday. Their Mental Health Intensive Outpatient program operates from 9 am – noon, Monday through Friday.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Saint Luke's Behavioral Health Center's Inpatient Adult program has a team of experts including licensed psychiatrists, psychiatric nurse practitioners, licensed masters-level counselors/social workers, mental health technicians, occupational therapists, recreational therapists, registered nurses, case managers and nutritionists that will work with the patient to develop their own, personalized care plan in a safe, therapeutic environment.
Intensive Outpatient Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
Aftercare 
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Amenities
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Private Setting
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(602) 251-8535 
1800 East Van Buren Street
Phoenix, AZ 85006
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW
