Saint Josephs Hospital Health Center – Outpatient

742 James street Syracuse, NY 13203
Outpatient
Saint Josephs Hospital Health Center - Outpatient NY 13203

About Saint Josephs Hospital Health Center – Outpatient

Saint Joseph’s Health Behavioral Health Services is located in Syracuse, New York and offers inpatient and outpatient mental health treatment services for clients of all ages. They’re a state-designated community health center.

Saint Joseph’s offers comprehensive inpatient treatment for individuals with acute mental health crises including co-occurring disorders like alcohol and substance use disorders. Treatment plans include individual and group therapy, family therapy, medication assisted treatment, and behavioral therapy.

Their outpatient treatment options include individual and group therapy, family therapy, behavioral therapy and job counseling. Individuals work with a multidisciplinary team that includes psychologists and psychiatrists, social workers, and skilled nurses to create unique treatment plans to meet individuals recovery goals.

Many commercial insurance plans are accepted, as well as New York Medicaid and Medicare. No one is turned away due to lack of insurance coverage or ability to pay. Saint Joseph offers financial assistance for those who are in need of medical services.

Latest Reviews

Kristen Coyle
1 year ago on Google
1
Jen Rose is completely unprofessional. She rolls her eyes, scoffs, & makes faces when I simply disagree with her. Doesn t listen. Doesn t make a comfortable or welcoming environment. Very judgmental and dismissive. Very argumentative. Imposes her personal opinions onto people. I suggest not meeting with her as she is insufferable and seems to be more messed up in the head than the people she s treating . If you value your sanity look elsewhere for a therapist. She should not be in this field of work as she lacks compassion and empathy two main things a therapist should have.
Mary Shannon
1 year ago on Google
1
Trying to settle my bill, representatives were impolite and unpleasant, as is EVERY SINGLE PERSON I ve dealt with at this hospital with the exception of a person from the quality staff and my primary care doctor. I avoid care in Syracuse and travel to NYC, where staff is pleasant and helpful. I d like to pay this bill but they don t want to work with me
Delia Staats
1 year ago on Google
1
I wouldn't wish this place on an enemy. Staff does not communicate, they lie, cannot keep accurate records and notes. Refilling scripts are a nightmare. The receptionist cannot handle her job duties and seems confused to say the least. The voice-mail recording says it all.
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Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (315) 703-2700
Building icon

742 James street
Syracuse, NY 13203

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Peter Lee, PhD

Reviews of Saint Josephs Hospital Health Center – Outpatient

3/5 (48 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Desiree Keperling
6 months ago
1

Dave
10 months ago
5

Kristen Coyle
1 year ago
1

Jen Rose is completely unprofessional. She rolls her eyes, scoffs, & makes faces when I simply disagree with her. Doesn t listen. Doesn t make a comfortable or welcoming environment. Very judgmental and dismissive. Very argumentative. Imposes her personal opinions onto people. I suggest not meeting with her as she is insufferable and seems to be more messed up in the head than the people she s treating . If you value your sanity look elsewhere for a therapist. She should not be in this field of work as she lacks compassion and empathy two main things a therapist should have.

Mary Shannon
1 year ago
1

Trying to settle my bill, representatives were impolite and unpleasant, as is EVERY SINGLE PERSON I ve dealt with at this hospital with the exception of a person from the quality staff and my primary care doctor. I avoid care in Syracuse and travel to NYC, where staff is pleasant and helpful. I d like to pay this bill but they don t want to work with me

Delia Staats
1 year ago
1

I wouldn't wish this place on an enemy. Staff does not communicate, they lie, cannot keep accurate records and notes. Refilling scripts are a nightmare. The receptionist cannot handle her job duties and seems confused to say the least. The voice-mail recording says it all.

jo ramsey
1 year ago
5

Kay Cooper
1 year ago
2

Updated all their patient access and it's now less accessible. Dr's dropped from patient portal with no way to search or contact. They stopped having receptionists answer phones at many locations and are being cross trained so they don't have to have extra employees to fill those positions. I work behind the scenes a lot with the hospital not only as a patient but as a 3rd party. I have experienced this first hand with my med Dr being taken off my portal, canceled appointments that I don't get notified about but STILL GET the text reminder my appointment is coming up in a few days.In regards to my work as a 3rd party I have seen first hand the amount of stress it's put on employees to basically be a bare bones crew because they want to cross train into different departments so they don't have to hire more employees to save a dime.This change strains their staff and makes them less effective when patients need them the most.Trinity needs to get themselves together. Stop trying to line their pockets and focus on patient care and having healthy, less stressed care teams to focus on patient care.

D
2 years ago
1

Just had the worst first session with Ann Marburger. She was late, unprofessional, and had zero interest in getting to know me or my case. She ate food the entire time and seemed more interested in that than being a therapist. Within two minutes she tried to end the session, and barely asked any questions. I'm coming here for mental health issues, you could at least act like you're interested.

Alexandra Mandarino
2 years ago
1

Greg M
3 years ago
1

Warning... Do not go to St Jose's ER. Pick another hospital. My domestic partner went to St Jose ER, was put in a wheelchair, deprived of food and water for 8 hours until I called the ER 3-times asking them to give her some food and water. St Jose would not let me in the ER with her. As I write this review my partner is still waiting to be seen, it's been 12 hours waitng so far.

John Morrison
3 years ago
4

Katrina Skinner
3 years ago
5

The pediatric clinic has been wonderful for my daughter and our family.

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