Saint Bernards Counseling Center

615 East Matthews Avenue
Jonesboro, AR 72401

Saint Bernards Counseling Center AR 72401

About Saint Bernards Counseling Center

Saint Bernards Counseling Center, located in Jonesboro, Arkansas, offers behavioral healthcare services and mental health treatment to individuals struggling with a wide variety of life challenges. If addiction is the primary diagnosis, a referral to an alcohol or drug rehab center may be necessary.

Saint Bernards Counseling Center accepts people dealing with mental illness, a crisis situation, and dual diagnosis. Their services include outpatient treatment and crisis stabilization. The outpatient program offers psychiatric care and traditional mental health counseling. The crisis stabilization program allows individuals to stay on site while they work through their emergency, crisis situation. Once ready, clients may move on to outpatient care.

Saint Bernards Counseling Center accepts most insurance plans, including Amerigroup, Magellan, Wellmark, Blue Cross Blue Shield, HCSC, Beacon, and Kaiser. Their out of network benefits may vary, so it’s important to verify coverage with your insurance carrier prior to starting treatment.

Latest Reviews

Stacy Crosby
3 months ago on Google
5
Response from the owner2 months ago
Thank you for the great star-rating. We appreciate your feedback!
Doze Mode
7 months ago on Google
5
My PCP referred me to the Counseling Center and I was quickly contacted and was sent all my intake paperwork to fill out ahead of time. I was then scheduled with a Therapist within 2 days and met with my new Psychiatrist also. I have Recurrent Major Depressive Disorder with Anxiety along side a history of AUD. The staff is always extremely kind and helpful. They work with your schedule and are available for quick response if needed. I feel the decision to come here has given me real hope in managing my mental state and ultimately my life going forward. I'm very grateful to have the support provided here.
Response from the owner6 months ago
Thank you for taking the time to leave us this review. We value your feedback!
Jiggy Gold
1 year ago on Google
2
This office needs to fire all the front office workers and actually hire people who know how to schedule an appointment. I'm sure I'm a terrible patient in their records simply because I have missed countless appointments due to the fact that the scheduling staff refuse to call patients and confirm appointments. Instead, you get randomly blocked in and receive only ONE call the day before your appointment. No, "Hey, we scheduled you for this time on this day. Does that work for you?" Missed the appointment? That's a strike. Only reason I did not give one star is because I have had no problems with the Doctor herself.
Response from the owner3 weeks ago
Your feedback is very important to us. We take every review seriously and want to properly address your concerns. Please contact the St. Bernards Quality Department by phone at 870.207.1620 or by email at stbernards@sbrmc.org and share more about your experience.

Location

Accepted Insurance

Saint Bernards Counseling Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients in addiction recovery typically require robust, ongoing support, which rehab aftercare programs are designed to provide. These programs are premised on the idea that clients' mental, emotional, physical, social, and financial wellbeing is essential to recovery. Clients collaborate with their case managers and addiction recovery team to identify the rehab aftercare services they will need to thrive while in recovery. Clients may receive peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12 step programs are designed to foster participants' recovery through spiritual development, promoting healing in mind, body, and spirit. Participants engage in 12 step meetings, which are free, anonymous, and accessible daily, including evening, night, and weekend group sessions. Participants also self-select a sponsor to support them throughout their recovery journey. Though rooted in spiritual principles, participants do not have to be religiously-affiliated. Specialized formats, including gender and age-specific ones, are available.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

One of the most common types of psychotherapy, cognitive behavioral therapy in Arkansas is an effective tool for the treatment of substance use disorder. It is a common therapeutic method that is used to treat a variety of mental and behavioral health challenges.

Developed in the 1970s, dialectical behavior therapy (DBT) is a type of psychotherapy based in cognitive behavior therapy. DBT is designed specifically to help people who experience emotions intensely. It is used to treat substance use disorder, anxiety, and depression, among other mental health disorders.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy gives men and women in Arkansas the chance to engage in one on one therapy sessions that focus on identifying personal triggers and high risk situations for drug and alcohol addiction. Your therapist works together with you to develop coping strategies and build resilience that promotes sustainable recovery.

If you participate in couples therapy, your therapist may use one or more methods to help you improve communication and resolve conflict. These techniques can include emotionally focused therapy, psychodynamic couple's therapy, and cognitive behavioral therapy.

Families in Arkansas use family therapy to enhance communication and understand the effect that addiction has on family members. The goal is to help members identify and modify negative behaviors and create a more cohesive and supportive environment that is conducive to recovery.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (870) 930-9090
Building icon

615 East Matthews Avenue
Jonesboro, AR 72401

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Saint Bernards Counseling Center

3.1/5 (15 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (15 reviews)
Stacy Crosby
3 months ago
5

Response from the owner3 months ago
Thank you for the great star-rating. We appreciate your feedback!
Doze Mode
7 months ago
5

My PCP referred me to the Counseling Center and I was quickly contacted and was sent all my intake paperwork to fill out ahead of time. I was then scheduled with a Therapist within 2 days and met with my new Psychiatrist also. I have Recurrent Major Depressive Disorder with Anxiety along side a history of AUD. The staff is always extremely kind and helpful. They work with your schedule and are available for quick response if needed. I feel the decision to come here has given me real hope in managing my mental state and ultimately my life going forward. I'm very grateful to have the support provided here.

Response from the owner7 months ago
Thank you for taking the time to leave us this review. We value your feedback!
Jiggy Gold
1 year ago
2

This office needs to fire all the front office workers and actually hire people who know how to schedule an appointment. I'm sure I'm a terrible patient in their records simply because I have missed countless appointments due to the fact that the scheduling staff refuse to call patients and confirm appointments. Instead, you get randomly blocked in and receive only ONE call the day before your appointment. No, "Hey, we scheduled you for this time on this day. Does that work for you?" Missed the appointment? That's a strike. Only reason I did not give one star is because I have had no problems with the Doctor herself.

Response from the owner1 year ago
Your feedback is very important to us. We take every review seriously and want to properly address your concerns. Please contact the St. Bernards Quality Department by phone at 870.207.1620 or by email at stbernards@sbrmc.org and share more about your experience.
3AM BEATS
2 years ago
1

Canon shows no interest at all in her clients. She's clearly there to just make a quick buck. Would not recommend at all.

Winchester Impala
2 years ago
2

This place is a joke. Now, if you don't have any actual problems and you need someone to just talk and vent to then I would recommend this place. But if you have severe problems, go somewhere else. Holly the psychiatrist does not care about you at all whatsoever. This place needs to realize they are serving the most vulnerable of people and sometimes you need to step out of a JOB and put yourself into the shoes of even a remotely decent person.

Kara Maxwell
2 years ago
4

My psychiatrist Dr. Cannon is amazing. She is very detail oriented and my therapist Jennifer came with strong recommendations. I was apprehensive at first because of our ages. By far the most comfortable I have ever been with a therapist. The office staff is a mess since Ms. Ragina went to NEA.I had to be complaint because I was diagnosed with breadt cancer at 31.

Nick Wolf
2 years ago
1

Absolutely terrible. They cancel appointments without letting you know they've been cancelled. Staff is arrogant and have zero desire to help anyone.

Crystal Brashears
2 years ago
2

Mental health care is just stagnant everywhere

Lisa Ann Madison
3 years ago
5

I see Mandy as my therapist and Trish NP in psych, and she is my doctor. Both listen so well to me. I was new and very afraid. One of my things is fear. My 2and session went great. Nothong too deep but Mandy is amazing and I think we are off to a good start.Just wish she could take it all away from us all.

Lisa A Madison
4 years ago
5

Dr. Lovelace was amazing. I am so glad SSBH found her. Her intake with me allowed me to feel human. Which is the most important thing with trusting doctors.She is so down to earth and we even had a few good laughs.Thank you SBBH for giving me someone who made me feel humor and not just a number on a file

Response from the owner4 years ago
We love to hear great feedback like this. We are so proud of our team. Thank you for sharing!
Lauren Cassinger
4 years ago
1

Most difficult and unprofessional doctors office I have ever dealt with. People behind the desk sit there on their phones and are no help for anything, if you can even get their attention. It takes weeks to get my prescriptions called in for refills every single month, leaving me completely out for weeks at a time. If you can go ANYWHERE else, do it.

Peter Bailey
5 years ago
5

Response from the owner5 years ago
Thank you for the great rating. We appreciate your feedback!
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