Novant Health Rowan Medical Center

612 Mahaley Ave
Salisbury, NC 28144

Rowan Regional Medical Center NC 28144

About Novant Health Rowan Medical Center

Novant Health Rowan Medical Center, located in Salisbury, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Novant Health Rowan Medical Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Novant Health Rowan Medical Center will find the private transportation allows for discreet and convenient travel to appointments and the WiFi lets you stay connected with support networks and manage personal affairs during treatment. For recreation, patients can unwind in the rec room after a lengthy day of therapy and use the meditation room to promote mindfulness during recovery.

Latest Reviews

Johnny Lingle
3 weeks ago on Google
5
Food is horrible but the nursing staff is excellent
Steve
3 weeks ago on Google
5
'' THE people's were very nice to me and were very good at taking care of me! I want to know a place where I can commit my daughter Miranda into a rehabilitation center?
Dorothy Belding
4 weeks ago on Google
3
Brief outpatient procedure arranged by Veterans Administration Salisbury. Basic post procedure protocols NOT observed
Response from the owner20 hours ago
Dorothy, we re sorry to hear about your experience at Novant Health Rowan Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team

Location

Accepted Insurance

Novant Health Rowan Medical Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

Recreational therapy in North Carolina helps you during drug and alcohol addiction recovery by engaging you in activities that support your physical and mental health. Sports, arts, and outdoor adventures give you positive experiences that help replace substance use and help you develop healthy habits and a support network.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (704) 210-5000
Building icon

612 Mahaley Ave
Salisbury, NC 28144

Reviews of Novant Health Rowan Medical Center

2.9/5 (375 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (375 reviews)
Johnny Lingle
3 weeks ago
5

Food is horrible but the nursing staff is excellent

Steve
3 weeks ago
5

'' THE people's were very nice to me and were very good at taking care of me! I want to know a place where I can commit my daughter Miranda into a rehabilitation center?

Chayannette Markowitz
4 weeks ago
1

If I can get this hospital a zero I will I was at this hospital yesterday because I wasn't feeling good and because of my son that's artistic and ADHD was running around and my oldest try to grab him to stop him from running around they kicked me out the hospital they were very nasty this hospital needs to look at the employees correctly because what they did last night to me and my kids is illegal 100%

Response from the owner3 weeks ago
Chayannette, we would like to learn more about your experience at Novant Health Rowan Medical Center. When you get a chance, please contact the Novant Health feedback line at 1-888-648-7999 to speak with a member of our team. -Novant Health Social Response Team
Dorothy Belding
4 weeks ago
3

Brief outpatient procedure arranged by Veterans Administration Salisbury. Basic post procedure protocols NOT observed

Response from the owner3 weeks ago
Dorothy, we re sorry to hear about your experience at Novant Health Rowan Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team
Freddie Tucker
4 weeks ago
5

Michele Montano
1 month ago
1

Susan, the night nurse in cardiac care, needs to be fired and her license revoked.My mother 'somehow' fell out her chair and when I called concerned about what happened SUSAN caught an attitude, and then hung up on me.Good job, Nurse Hunt. Now I won't rest until you've lost your job, reputation, and license, because of your negligent care and inability to behave professionally.

Response from the owner3 weeks ago
Michele, we would like to learn more about your experience at Novant Health Rowan Medical Center. When you get a chance, please contact the Novant Health feedback line at 1-888-648-7999 to speak with a member of our team. -Novant Health Social Response Team
Amanda Chambers
1 month ago
1

My mother was transported by ambulance today at approximately one o clock pm. It s eight o clock and she has been waiting for her results since five o clock as she was informed. One of the nurses on the day shift was overwhelmed and moody. She looked like she needed some IV hydration. One nurse was very kind. However the overall experience was terrible. While I understand being on frontline with a high capacity of patients is very difficult yet important, I also realize that if more strategic plans were administered to assist the needs of patients with specifications accordingly it may help reduce the discomfort as well as bring the level of efficiency to the normal functioning practice of care. I recommend more training for the hospital coordinators.

Response from the owner1 month ago
Amanda, we re sorry to hear you're disappointed with your experience at Novant Health Rowan Medical Center. We encourage you to contact a team member directly by dialing the Novant Health feedback line at 1-888-648-7999 to discuss your concerns. -Novant Health Social Response Team
Erica Woolsey
1 month ago
5

I had to go to the ER and was seen right away they were amazing people my nurse Jennifer, Dr Moss the phlebotomist the check in everyone was amazing definitely made my visit more pleasant I really appreciate all everyone does

Tina Johnson
1 month ago
5

Great team of ppl thanks for all y'all did

Brooklyn Marvin
1 month ago
1

Worst medical center of all time. If I could give a 0 star I could. No urgency and the worst care I ve ever seen in my life. Lady came in thinking she was having a heart attack and they forced her to go move her car before they see her.

Response from the owner1 month ago
Brooklyn, We care deeply about our patients and the trust they place in our care teams. We make every effort to provide a remarkable experience, and we always want to hear from patients if we did not meet that standard. If you would like to speak with a team member about your visit, please contact our Novant Health feedback line at 1-888-648-7999. -Novant Health Social Response Team
Susan Smith
1 month ago
1

After waiting more than 6 hrs. No food. No meds. Worst care ever.

Response from the owner1 month ago
Susan, we re sorry to hear you're disappointed with your experience at Novant Health Rowan Medical Center. We encourage you to contact a team member directly by dialing the Novant Health feedback line at 1-888-648-7999 to discuss your concerns. -Novant Health Social Response Team
Morgan Brevil
1 month ago
5

I delivered my first child at this hospital in August 2023 and will be delivering my second child as well in April 2025. We had a fantastic experience with mine and my daughter s care. Every single nurse I had was amazing! I ended up having to have a C-section and the doctor did a great job. I was very anxious and the nurses around me were incredibly reassuring. Our baby arrived perfectly healthy. We had to come back to the hospital to the ER during her second week of life due to some complications we were noticing. We had excellent care and felt heard and cared for. My baby is perfectly healthy a year later! Thankful for this care!

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