Rose Street Mental Health Care

1808 Rose Street
Wichita Falls, TX 76301

Rose Street Mental Health TX 76301

About Rose Street Mental Health Care

Rose Street Mental Health Care in Wichita Falls, Texas, provides outpatient (OP) mental health and alcohol and substance use disorder treatment for children through adults. They have standard outpatient and day treatment programs. Their substance abuse treatment programs serve adolescents aged 12 to 18 years and adults.

Adolescents with alcohol or substance use or other co-occurring disorders can participate in their acute day treatment program. Here they work with health care and addiction specialists in a safe and structured environment and receive individual, family and group therapy.

Rose Street offers adults with alcohol, substance use or co-occurring disorder treatment options such as individual, group and family therapy by qualified healthcare and addiction medicine specialists. Their flexible outpatient programs make it convenient for those who need care but have work or family obligations.

Their staff of psychologists, psychiatrists and licensed mental health and addictions specialists offer individual assessment, addiction evaluation, forensic evaluation and deregistration evaluation, psychiatric evaluation and psychological, neuropsychological and educational testing.

Rose Street also treats co-occurring disorders such as ADHD, anxiety, depression, obsessive-compulsive disorder, disorders associated with chronic medical illnesses, oppositional defiant disorder and Autism Spectrum Disorder. Recognition and treatment of underlying disorders has been found to be key in long-term successful recovery.

They offer LGBTQ+ inclusive programming and are Safety-Care Certified. Rose Street accepts most commercial insurance plans as well as Medicare Part B, Medicare Part B Managed Care, Texas Traditional Medicaid, Texas Medicaid Managed Care and Oklahoma Traditional Medicaid. Additionally, they will accept Visa, Discover, Mastercard, American Express, personal checks and cash.

Latest Reviews

travis austad
1 month ago on Google
1
Press 1 for blah, press 2 for blah, you press a button and the automated system just keeps talking. Does this facility have a number that actually works and you can reach somebody?
Tamara Mora
2 months ago on Google
4
Rick V
3 months ago on Google
2
The front desk staff at Dr. Cardona's office are dressed inappropriately for a professional medical office, jeans, hoodies. I've been in medicine for decades and cannot recall seeing this type of clothing in any office I've either worked in or visited. They are not always pleasant either. The check-in area is a HIPAA violation waiting to happen with all the charts lying around within site of the patients who are checking in. The 2nd star is because I was able to get an appt relatively quickly from what I expected.

Location

Accepted Insurance

Rose Street Mental Health Care works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (940) 723-4488
Building icon

1808 Rose Street
Wichita Falls, TX 76301

Edited by:
Peter Lee, PhD

Reviews of Rose Street Mental Health Care

2.3/5 (22 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
3
4
3
3
2
2
7
1
9

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (22 reviews)
travis austad
1 month ago
1

Press 1 for blah, press 2 for blah, you press a button and the automated system just keeps talking. Does this facility have a number that actually works and you can reach somebody?

Tamara Mora
2 months ago
4

Rick V
3 months ago
2

The front desk staff at Dr. Cardona's office are dressed inappropriately for a professional medical office, jeans, hoodies. I've been in medicine for decades and cannot recall seeing this type of clothing in any office I've either worked in or visited. They are not always pleasant either. The check-in area is a HIPAA violation waiting to happen with all the charts lying around within site of the patients who are checking in. The 2nd star is because I was able to get an appt relatively quickly from what I expected.

Charles Lander II
4 months ago
3

Called to confirm appointment. Was told 3pm. Showed up at 2:50, checked in, and waited for 25 minutes. Then they called me to the front, and told me it was for 2pm, and the nurse had already left. I waited almost 3 months for this appointment and took off work. They said they called twice and left a message and confirmed my number to us. When I got home, I looked through all messages, including deleted ones, and they never called.Update: bumped one star because they called and put an alert out for next availability

Hey Cristina
4 months ago
3

Rose Street Mental Health CareThe employees are either in fancy work attire or jeans and hoodies. The furniture is not in good shape, rips mixed and matched and very uncomfortable. They have a rough looking Thomas the Train play table with no trains to actually use the table while waiting in the waiting area. The layout of the buildings' rooms seems unorganized as there are office papers and flie cabinets in the open space where clients are. The workers didn't even have space to work on their computer and had to move 3 times. I also overheard the employees talking about how they are overworked and don't get enough time to decompress...I believe that is true. I don't like when the boss doesn't listen to their people even when spoken about the employee concerns. If the employee are being cared for, then how are they going to care for our kids or adults who need their expertise? Also, the front desk office has three employees who are non-stop making phone calls, and when I asked one of the ladies a question, she had an attitude. I was really, lady. Also, i wish we the parents when given more information about what to expect during the testing process. We were only told the time and how long it may take. I was unaware that I, the parent, would have to answer 100 oral questions on top of over 500 questions of fill out sheets. I also wish they would have asked the oral questions first and then had me do the fill out. My child was also in a room alone with the tester. I don't know if it's normal to have 1 on 1 with a child. But I feel like that could raise problems. Never met the Dr. In person only over the phone. When I received the results for testing, it was a 4-minute conversation. Seem very cold not to meet with the parents in person to tell them live changing information. But only 4 minutes, I guess, that's why. The results were sent through email in a blank email with only the attachment of results....thay seemed odd to me. There just seems to be an underwhelming amount of care and professionalism. I'm grateful for the service they provide, but I feel there is some disconnect happening.

Lydia Kelley
4 months ago
2

We love Dr. Cardona and everything that he has done for my family. But as someone who also suffers from severe mental illnesses, be careful when you call that front office. Everybody there is rude. I have not spoken to a single kind receptionist and wanted to put on here as a forewarning, for others who suffer from mental illness that it is very triggering when you call.

Jonie Buchanan
4 months ago
2

Therapy with Frank was great but reception was not up to par at all. On 5/28 I drove in from Electra for an appointment and was told I was meant to come on 5/30. I called before I came on 5/30 and I was told I didn't have an appointment that day. Reception figured out that my appointments were getting mixed up with another patient. I was understanding. Then when they sent me testing paperwork I actually received another patient's paperwork already filled out. I didn't say anything. I learned to always call before I come so I called today to confirm that my appointment was today. Was told yes it's today. Showed up at 1:15 and was told it's actually next month on the 17th. I wrote down that it was today and I know I had it correct and I called before I came but I guess they pushed it back a month without telling me. I told them in office that I had called to confirm before I came and they said "well I don't know who you talked to" there are only 3 ladies in that reception area so it shouldn't be too hard to figure our. I knew which one it was because she's the rude one. and she did not apologize and acted as if it was my fault but this makes 3 times they have mixed up my appointments. I called franks office and let them know my appointments keep getting mixed up so just cancel them all. No concern or apology. There is another therapy place I can go to where I hope they actually care about their patients. I could see this being very stressful for some mental health patients. Your patients clearly need help and not to be gaslit about appointment dates. So very disappointing.

Bradley Hunt
5 months ago
2

Dr Carbona has been fine. The front office staff is some of the worst I ve seen. Most are rude, or apathetic to your questions or concerns. Most recently, they were supposed to email some test results. When asked about it they said they had mailed them, I asked if they could email them. 2 minutes after they closed, I received an email with the wrong test results.

Alyssa Taylor Curts
11 months ago
1

Went in for testing back in the beginning October. Was called on the 1st to remind me if my Appointment for Nov. 2nd, they called back an hour later to cancel my Nov. 2nd results appointment and rescheduled to 11/10 at noon via phone call with Dr. Cardona. No call at 12:30 so I called Cardinals office with no answer. Called again at 1:30 no answer and left multiple voicemails at this point. 3pm rolls around and I called back to see that their office was closed at 3pm. Very inconsiderate practices considering people who come here are needed mental health services.

Amanda Benitez
1 year ago
2

Initially my experience was really good. My appointment was pushed back a few times but they communicated the issues and I understood. But once I was waiting for my test result, I got zero communication. I had to call multiple times before getting in contact with someone. Then I was scheduled for a phone appointment and the doctor NEVER called. Not at the scheduled time or there after. I called the front desk, no answer. Left a message, no return call. Still waiting on results...

Lacey Robertson
1 year ago
2

Linda Martinez and her front desk staff are all amazing but the nurse refill line is garbage. They don't have anyone you can speak to personally and the refill line has gotten my prescriptions wrong numerous times which had led me to going without my NEEDED medications ALOT. Infuriating. But I really do love the rest of the staff!

Julia Frederiksen-Hilker
1 year ago
1

Be prepared to call multiple times a week for up to a month just to get an adjustment to your child's medication. Dr. Martin is a very kind doctor, but we're really frustrated with the negligence. Even after pointing out the lack of communication to the entire staff, including Dr. Martin, there has been no change.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Rose Street Mental Health Care

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Summer Sky
Stephenville, TX (888) 857-8857

Summer Sky

Summer Sky is located in Stephenville, Texas. Summer Sky is a drug and alcoh... read more.
Kerrville VA Medical Center
Kerrville, TX (830) 896-2020

Kerrville VA Medical Center

South Texas VA Health Care System - Kerrville VA Medical Center is a public ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?