Rose Street Mental Health Care

Wichita Falls, Texas

1808 Rose Street
Wichita Falls, TX 76301

About Rose Street Mental Health Care

Rose Street Mental Health Care in Wichita Falls, Texas, provides outpatient (OP) mental health and alcohol and substance use disorder treatment for children through adults. They have standard outpatient and day treatment programs. Their substance abuse treatment programs serve adolescents aged 12 to 18 years and adults.

Adolescents with alcohol or substance use or other co-occurring disorders can participate in their acute day treatment program. Here they work with health care and addiction specialists in a safe and structured environment and receive individual, family and group therapy.

Rose Street offers adults with alcohol, substance use or co-occurring disorder treatment options such as individual, group and family therapy by qualified healthcare and addiction medicine specialists. Their flexible outpatient programs make it convenient for those who need care but have work or family obligations.

Their staff of psychologists, psychiatrists and licensed mental health and addictions specialists offer individual assessment, addiction evaluation, forensic evaluation and deregistration evaluation, psychiatric evaluation and psychological, neuropsychological and educational testing.

Rose Street also treats co-occurring disorders such as ADHD, anxiety, depression, obsessive-compulsive disorder, disorders associated with chronic medical illnesses, oppositional defiant disorder and Autism Spectrum Disorder. Recognition and treatment of underlying disorders has been found to be key in long-term successful recovery.

They offer LGBTQ+ inclusive programming and are Safety-Care Certified. Rose Street accepts most commercial insurance plans as well as Medicare Part B, Medicare Part B Managed Care, Texas Traditional Medicaid, Texas Medicaid Managed Care and Oklahoma Traditional Medicaid. Additionally, they will accept Visa, Discover, Mastercard, American Express, personal checks and cash.

Payment Options

Medicaid
Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Financial aid

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Programs

Adolescence program

Adult program

Children program

Elderly program

Hearing impaired program

HIV/AIDS program

LGBTQ program

Military program

Young adult program

Treatment

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact

(940) 723-4488

Website

1808 Rose Street
Wichita Falls, TX 76301

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Reviews

2.3 (22 reviews)

Google Rating

Tamara Mora

2 months ago

Rick V

3 months ago

The front desk staff at Dr. Cardona's office are dressed inappropriately for a professional medical office, jeans, hoodies. I've been in medicine for decades and cannot recall seeing this type of clothing in any office I've either worked in or visited. They are not always pleasant either. The check-in area is a HIPAA violation waiting to happen with all the charts lying around within site of the patients who are checking in. The 2nd star is because I was able to get an appt relatively quickly from what I expected.

Charles Lander II

Called to confirm appointment. Was told 3pm. Showed up at 2:50, checked in, and waited for 25 minutes. Then they called me to the front, and told me it was for 2pm, and the nurse had already left. I waited almost 3 months for this appointment and took off work. They said they called twice and left a message and confirmed my number to us. When I got home, I looked through all messages, including deleted ones, and they never called.Update: bumped one star because they called and put an alert out for next availability

Hey Cristina

Rose Street Mental Health CareThe employees are either in fancy work attire or jeans and hoodies. The furniture is not in good shape, rips mixed and matched and very uncomfortable. They have a rough looking Thomas the Train play table with no trains to actually use the table while waiting in the waiting area. The layout of the buildings' rooms seems unorganized as there are office papers and flie cabinets in the open space where clients are. The workers didn't even have space to work on their computer and had to move 3 times. I also overheard the employees talking about how they are overworked and don't get enough time to decompress...I believe that is true. I don't like when the boss doesn't listen to their people even when spoken about the employee concerns. If the employee are being cared for, then how are they going to care for our kids or adults who need their expertise? Also, the front desk office has three employees who are non-stop making phone calls, and when I asked one of the ladies a question, she had an attitude. I was really, lady. Also, i wish we the parents when given more information about what to expect during the testing process. We were only told the time and how long it may take. I was unaware that I, the parent, would have to answer 100 oral questions on top of over 500 questions of fill out sheets. I also wish they would have asked the oral questions first and then had me do the fill out. My child was also in a room alone with the tester. I don't know if it's normal to have 1 on 1 with a child. But I feel like that could raise problems. Never met the Dr. In person only over the phone. When I received the results for testing, it was a 4-minute conversation. Seem very cold not to meet with the parents in person to tell them live changing information. But only 4 minutes, I guess, that's why. The results were sent through email in a blank email with only the attachment of results....thay seemed odd to me. There just seems to be an underwhelming amount of care and professionalism. I'm grateful for the service they provide, but I feel there is some disconnect happening.

Lydia Kelley

We love Dr. Cardona and everything that he has done for my family. But as someone who also suffers from severe mental illnesses, be careful when you call that front office. Everybody there is rude. I have not spoken to a single kind receptionist and wanted to put on here as a forewarning, for others who suffer from mental illness that it is very triggering when you call.

Jonie Buchanan

Therapy with Frank was great but reception was not up to par at all. On 5/28 I drove in from Electra for an appointment and was told I was meant to come on 5/30. I called before I came on 5/30 and I was told I didn't have an appointment that day. Reception figured out that my appointments were getting mixed up with another patient. I was understanding. Then when they sent me testing paperwork I actually received another patient's paperwork already filled out. I didn't say anything. I learned to always call before I come so I called today to confirm that my appointment was today. Was told yes it's today. Showed up at 1:15 and was told it's actually next month on the 17th. I wrote down that it was today and I know I had it correct and I called before I came but I guess they pushed it back a month without telling me. I told them in office that I had called to confirm before I came and they said "well I don't know who you talked to" there are only 3 ladies in that reception area so it shouldn't be too hard to figure our. I knew which one it was because she's the rude one. and she did not apologize and acted as if it was my fault but this makes 3 times they have mixed up my appointments. I called franks office and let them know my appointments keep getting mixed up so just cancel them all. No concern or apology. There is another therapy place I can go to where I hope they actually care about their patients. I could see this being very stressful for some mental health patients. Your patients clearly need help and not to be gaslit about appointment dates. So very disappointing.

Bradley Hunt

5 months ago

Dr Carbona has been fine. The front office staff is some of the worst I ve seen. Most are rude, or apathetic to your questions or concerns. Most recently, they were supposed to email some test results. When asked about it they said they had mailed them, I asked if they could email them. 2 minutes after they closed, I received an email with the wrong test results.

Taylor Scherff

11 months ago

Went in for testing back in the beginning October. Was called on the 1st to remind me if my Appointment for Nov. 2nd, they called back an hour later to cancel my Nov. 2nd results appointment and rescheduled to 11/10 at noon via phone call with Dr. Cardona. No call at 12:30 so I called Cardinals office with no answer. Called again at 1:30 no answer and left multiple voicemails at this point. 3pm rolls around and I called back to see that their office was closed at 3pm. Very inconsiderate practices considering people who come here are needed mental health services.

Amanda Benitez

1 year ago

Initially my experience was really good. My appointment was pushed back a few times but they communicated the issues and I understood. But once I was waiting for my test result, I got zero communication. I had to call multiple times before getting in contact with someone. Then I was scheduled for a phone appointment and the doctor NEVER called. Not at the scheduled time or there after. I called the front desk, no answer. Left a message, no return call. Still waiting on results...

Lacey Robertson

Linda Martinez and her front desk staff are all amazing but the nurse refill line is garbage. They don't have anyone you can speak to personally and the refill line has gotten my prescriptions wrong numerous times which had led me to going without my NEEDED medications ALOT. Infuriating. But I really do love the rest of the staff!

Julia Frederiksen-Hilker

Be prepared to call multiple times a week for up to a month just to get an adjustment to your child's medication. Dr. Martin is a very kind doctor, but we're really frustrated with the negligence. Even after pointing out the lack of communication to the entire staff, including Dr. Martin, there has been no change.

Windy Montgomery

My grandson was referred here and they have called multiple times to move appointment. Parents decided this is not how they was to proceed. Worst experience ever.

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