Rogers Behavioral Health

11101 West Lincoln Avenue
West Allis WI, 53227

Rogers Memorial Hospital - West Allis WI 53227

About Rogers Behavioral Health

Rogers Memorial Hospital - West Allis is located in West Allis, Wisconsin. They offer mental health services and withdrawal management for adults. Medicare is accepted. A financial assistance program is available if you don’t have insurance coverage.

The West Allis inpatient program offers 24 hour care. The physicians who treat you specialize in addiction medicine. They oversee your detoxification process to minimize withdrawal symptoms and prevent medical complications. A nursing staff is available to take care of your needs 24/7. In addition to medical care psychiatric care is also provided. Treatment options also include a residential program that provides dual diagnosis treatment. This type of treatment addresses mental health disorders alongside addiction.

Latest Reviews

Colleen Schmidt
2 weeks ago on Google
1
I tried to get in touch with my doctor and care team after discharge twice and left messages twice and no one has called me back. Very unprofessional.
cassandra bowers
2 weeks ago on Google
4
got discharged yesterday.... it wasn't horrible , some staff are stiff as a brick but my favorites were. MIKE , CHLOE , LYDIA , ADRIANNA AND HEATHER !!!! all very good MHT's and made me feel like had someone in my corner even if i didn't . - sina
Nico Lopez
3 weeks ago on Google
4
My roommate was awesome she gave me a forehead kiss and we cuddled and she wasn't homophobic

Location

Accepted Insurance

Rogers Behavioral Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.
sober-living iconSober Living Homes
Individuals staying in a sober living home in Wisconsin benefit from support and friendship with others in recovery. They're also encouraged to continue rehab through support groups and outpatient treatment. Halfway house residents further benefit from increased responsibility and mutual accountability that helps them practice recovery skills. Their time at a sober living home prepares them to transition back to regular life after treatment.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off drugs and/or alcohol in an inpatient setting, and is often the first step in addiction recovery. Quitting alcohol and certain drugs (like benzodiazepines or opioids) can cause dangerous side effects once you have become physically dependent. In medically assisted detox, a team of on-site healthcare professionals will work to keep you safe and comfortable during this process. Additionally, they may administer medications when needed to alleviate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • spa1 iconSpa

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Rogers Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (414) 327-3000
Building icon

11101 West Lincoln Avenue
West Allis WI, 53227

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Rogers Behavioral Health

2.59/5 (141 reviews)
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Reviews

1

They DIDN'T CARE about what I needed, and they refused to listen to me. Every time I tried to speak up for myself, they shut me down. They couldn't be more unprofessional.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (140 reviews)
Colleen Schmidt
2 weeks ago
1

I tried to get in touch with my doctor and care team after discharge twice and left messages twice and no one has called me back. Very unprofessional.

cassandra bowers
2 weeks ago
4

got discharged yesterday.... it wasn't horrible , some staff are stiff as a brick but my favorites were. MIKE , CHLOE , LYDIA , ADRIANNA AND HEATHER !!!! all very good MHT's and made me feel like had someone in my corner even if i didn't . - sina

Nico Lopez
3 weeks ago
4

My roommate was awesome she gave me a forehead kiss and we cuddled and she wasn't homophobic

Colleen Schmidt
4 weeks ago
4

This hospital is terrific. The staff were all friendly and helpful. I was able to get the medication changes I needed and had a great doctor who genuinely seemed concerned for my wellbeing. I made two new friends and most of the food was delicious. I think it is a good place to go for mental health help. I didn't have to stay long as my issues were resolved quite quickly. Happy with the hospital.

Response from the owner3 weeks ago
Hello Colleen, thank you for the positive review! If you'd ever like to share more about your positive experience with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Paige Lilac
1 month ago
4

i had a great week there inpatient, they helped me get stable and change medications to best suit me. the only thing i wish they had was daily one and one therapy and the ability to listen to music.

Michelle Sosnowski
1 month ago
1

HORRIBLE, do not send your loved ones here. The staff were HORRIBLE. It is an awful place. I was sent here in the darkest times in my life and was lucky to make it out alive. I was in such critical care, I was transferred to Aurora West Allis intensive care unit due to the horrible treatment received here. I would advise you to stay away, lucky to be alive!

No One
2 months ago
3

My boyfriend was referred to this place by his therapist for IOP and was excited to finally start getting the help he needs. Instead, he has been ignored and communication has completely broken down; he's been changed to virtual PHP because they only had in person IOP, then continued to get paperwork referencing IOP so we have no idea what's going on there. He tried to join the PHP orientation but was "kicked by the host", and tried calling and emailing for an hour to get the situation sorted but the buck kept getting passed to someone else with different people saying different things about what happened, implying it was a tech issue despite the tech people they sent him to saying it's a Roger's issue.Eventually it was found out that the class lead kicked him due to having an "unrecognizable name", despite using the same preferred name he's always used during communications, and proceeded to try to put the blame on him for having not responded to sort the discrepancy despite never having been let into the class to even have this communicated to him.The whole situation has been a nightmare; poor communication, terrible attitudes, and an overall incredibly poor showing of care or professionalism from those supposed to be the mental health experts. The only reason this is 2 stars instead of 1 is because one of the poor ladies we were sent to was equally confused, understanding, and kind. I never got her name but whoever it was in admissions, thank you for what you did with what you had.EDIT:We got the situation more or less solved after about 2 hours, finally getting in contact with the right person. Lisa was sweet and understanding and is hopefully going to look into everything that happened.

Optimisticallyspeaking ForSure
2 months ago
1

I signed up to participate in an online outpatient intensive treatment program. They have you do an online orientation to see if your device is compatible with their network. Your device has to be one year or less. This is an online group for people that want to overcome addiction struggles. Do you really think people whose mind and life that are centered around drugs have this? Is this really a qualification to attend group? I'm not court ordered, I actually wanted to be apart of this and I tried with a laptop, and 5 phones so I can't imagine who really qualified if you're an addict that is actually using drugs and have hit rock bottom. Prior to this situation, I had called and gotten voicemail and it repeated itself twice before I got to leave a message. I hung up and called back. It did it again. Seemed quacky. I felt like I was taking part in a horror film. Their facilities look nice but it's kinda similar to an institution. Feels nice and mental health crazy.I learned how to exercise, eat healthy, read books, change the people I hung around, find new activities, do step work,get a sponsor, go to meetings, bowl, swim, etc.I just wanted to do a tune up on recovery so I can't imagine what it would be like to actually want to participate in this program and not have a device that qualifies you. Maybe they really have never worked with drug addicts who have hit rock bottom. Or maybe online services are just for the elite who have parents that caretake and enable. Anyhow, it's all quacky.

Marialyce Dorman
2 months ago
1

FINALLY - my son was ready to go get the help he needed. Bags packed, phone interview completed, insurance confirmed, driving to the facility- and then the phone call. They cannot help him. Total disregard for his mental health. They claim to work with families- the doctor just dismissed us without even talking to us. We need help- I should have read the reviews first. God be with us.

Kim Lewis
2 months ago
3

I had a brief tenure with Roger's which at that time was okay. Elizabeth who interviewed me was nice. Kyle -Recruiter was amazing. He didn't do this last process. I wish he had. Much nicer. My most recent experience trying to get a part time job was tedious. I've been through the hiring process a few times with Roger's Behavior Health and never experienced what I did recently. My most recent experience with Laurie and Bianca was not welcoming. The HR, recruiting and on-boarding process was long. Every time, I followed up, I was told a different answer. I never received a follow-up on my status. I had to keep checking in and told multiple times, waiting on background which that doesn't take weeks. Which I completed application correctly and background truthfully. Then asked for my W2 or checkstubs which I gave three telephone numbers to verify and my employer is readily available. Just to much.For that reason, I choose not to apply or want to be considered for a position at Roger's Behavior Health. After, I emailed that I was no longer interested, no response that they received my notice. That says alot. I was no longer considered, they were waiting for me to pull away from the process. Probably a blessing. I applied some where else and hired part-time within one week. #Let Kyle train recruiters on how to treat individuals and follow-up with individuals.

Shannon Clark
2 months ago
1

I have been dealing with severe mental health for many years now. I was referred to the IOP program and ended up in PHP. I changed my entire schedule for this to get help. Within the first 30 minutes, there were major issues. This was to help me with darker thoughts and only managed to make them significantly worse. This is right after I was feeling much better and out of a toxic environment. They dropped the ball so many times. I had to write a formal complaint. I may be writing another soon. There is a reason this place has a low rating, and unfortunately, I found out why.

REVIVOR OFSOULS
2 months ago
1

This place is a joke they get 30,000 per patient and abuse and neglect them, these are kids with special needs and mental illness and they just ignore and lock them up I would like to get a class action lawsuit against them.

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