Rogers Behavioral Health

4600 West Schroeder Drive Milwaukee, WI 53223
InpatientOutpatient
Rogers Behavioral Health Brown Deer Main Campus WI 53223

About Rogers Behavioral Health

Rogers Behavioral Health, located in Milwaukee, Wisconsin is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient.

Specialty rehab programs at Rogers Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can unwind in the rec room after a lengthy day of therapy, foster creativity and jam with other patients in the music room, or use the meditation room to promote mindfulness during recovery.

Rogers Behavioral Health has received accreditations from The Joint Commission and LegitScript.

Latest Reviews

Payton Brick
1 month ago on Google
3
My son went here almost 2 weeks ago. The admission process was smooth. Everyone we encountered was very nice and professional. After that however is a different story. Phone calls... this was a big deal for me. I spend over half an hour just trying to connect to my son to talk to him. Every.single.day. it was absolutely terrible. Being transferred, leaving messages, phone ringing forever, and then finally I'd get someone. The second day he was there three doctors called me and asked for more information. Awesome. That went well. 3 days later (during this time I didn't hear a word from anyone) had a family meeting that went well too. I was told they would help me find resources. What they believe is going on. That was about it. I was confident that we got some info to go off. During the next few days was difficult. I couldn't find any type of help with what doctors to get ahold of or what test I need to look for. I tried getting in contact with the social worker but she wasn't available. It was extremely stressful trying to figure out a plan after discharge. When they said they'd help me with it. He was discharged early and I signed papers. Got a folder of what medication he was on and that was it. I was shocked. I thought there would be more to it than signing papers and leaving. I didn't know what had happened during the time he a was there. I don't know what type of threapy he received or what coping skills he had learned. I didn't know if he did anything school related. When I contacted someone they told me because he isn't a patient they cannot help with me with anything....During the week he was there. He was getting physically hurt. I got called about 4 different times being told that another child had slapped him across the face and got into physical fights. They did intervene by separating and having individual rooms. Also having someone by their side. On Friday that's when I decided to discharge early (orginal discharge next day Saturday early morning). How long these things stayed in place I have no idea. I know this all sounds like I didn't try. I did. I called a lot trying to get ahold if people but didn't get through. I'm new to all of this. It was an extremely hard decision to admit our child into impatient care. I didn't know what to do. I did look this facility up and felt everything was great. But honestly.... I don't know if I'd send him back... I just wanted more communication to let me know what was happening while he was there. What he was learning about. All that stuff..... I am thankful for the nurse who had spoke up and asked if he had a neurodevelopmental disorder (different from what he has now) that we were told over the years he didn't have. We are now exploring that route.This is a long review but these places need more reviews so parents can make an educated decision for their child. What is best for them.We have seen some changes in his behavior but we don't know if it's the time spent there or the medication we increased is making the difference.
Brian Bockert
1 month ago on Google
1
First they are a behavioral facility but weren t able to handle the behaviors of my son. He was eventually forcefully discharged. Numerous incidents occurred and I was never notified about but only one. Court got involved and ordered inpatient/residency care and they acted as if they had limited resources and didn t focus on this or really help much with recommendations. While waiting to find immediate residency elsewhere, they did hold him one more day during the other assessment but said he had to be out on a certain day. Then they pushed it back a day but could have waited until the next facility accepted him to help us. I was ready to travel across state for the discharge but pushing it back caused more stress for me and my family, created chaos and also caused me to miss work. Now we are starting over elsewhere. I should have trusted some of the other reviews.
Kristyn Eyerly
2 months ago on Google
1
Joke for a place to be helpful or useful; after they get your money out of you they will kick you out. Staff is unprofessional and nasty dirty.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Cynthia Meyer, MSSW

President & CEO

Stacy Babl

Chief Human Resources Officer

Chris Jagoditz

CFO

Brian Kay, PhD

Chief Strategy Officer

Colleen Kelly

Chief Compliance Officer

Dawn Krautkramer, JD

General Counsel

Ashley Muchnick, MSW, MBA

COO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Rogers Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Phone icon (414) 865-2500
Building icon

4600 West Schroeder Drive
Brown Deer, WI 53223

Reviews of Rogers Behavioral Health

2.88/5 (79 reviews)
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Reviews

1

Staff is rude! The facility is disgusting. They want to get paid!! That's the only thing they care about, and they don't even pretend to be interested in your health!

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (78 reviews)
Payton Brick
1 month ago
3

My son went here almost 2 weeks ago. The admission process was smooth. Everyone we encountered was very nice and professional. After that however is a different story. Phone calls... this was a big deal for me. I spend over half an hour just trying to connect to my son to talk to him. Every.single.day. it was absolutely terrible. Being transferred, leaving messages, phone ringing forever, and then finally I'd get someone. The second day he was there three doctors called me and asked for more information. Awesome. That went well. 3 days later (during this time I didn't hear a word from anyone) had a family meeting that went well too. I was told they would help me find resources. What they believe is going on. That was about it. I was confident that we got some info to go off. During the next few days was difficult. I couldn't find any type of help with what doctors to get ahold of or what test I need to look for. I tried getting in contact with the social worker but she wasn't available. It was extremely stressful trying to figure out a plan after discharge. When they said they'd help me with it. He was discharged early and I signed papers. Got a folder of what medication he was on and that was it. I was shocked. I thought there would be more to it than signing papers and leaving. I didn't know what had happened during the time he a was there. I don't know what type of threapy he received or what coping skills he had learned. I didn't know if he did anything school related. When I contacted someone they told me because he isn't a patient they cannot help with me with anything....During the week he was there. He was getting physically hurt. I got called about 4 different times being told that another child had slapped him across the face and got into physical fights. They did intervene by separating and having individual rooms. Also having someone by their side. On Friday that's when I decided to discharge early (orginal discharge next day Saturday early morning). How long these things stayed in place I have no idea. I know this all sounds like I didn't try. I did. I called a lot trying to get ahold if people but didn't get through. I'm new to all of this. It was an extremely hard decision to admit our child into impatient care. I didn't know what to do. I did look this facility up and felt everything was great. But honestly.... I don't know if I'd send him back... I just wanted more communication to let me know what was happening while he was there. What he was learning about. All that stuff..... I am thankful for the nurse who had spoke up and asked if he had a neurodevelopmental disorder (different from what he has now) that we were told over the years he didn't have. We are now exploring that route.This is a long review but these places need more reviews so parents can make an educated decision for their child. What is best for them.We have seen some changes in his behavior but we don't know if it's the time spent there or the medication we increased is making the difference.

Brian Bockert
1 month ago
1

First they are a behavioral facility but weren t able to handle the behaviors of my son. He was eventually forcefully discharged. Numerous incidents occurred and I was never notified about but only one. Court got involved and ordered inpatient/residency care and they acted as if they had limited resources and didn t focus on this or really help much with recommendations. While waiting to find immediate residency elsewhere, they did hold him one more day during the other assessment but said he had to be out on a certain day. Then they pushed it back a day but could have waited until the next facility accepted him to help us. I was ready to travel across state for the discharge but pushing it back caused more stress for me and my family, created chaos and also caused me to miss work. Now we are starting over elsewhere. I should have trusted some of the other reviews.

Kristyn Eyerly
2 months ago
1

Joke for a place to be helpful or useful; after they get your money out of you they will kick you out. Staff is unprofessional and nasty dirty.

Elijah
3 months ago
2

Ok experience, billing was never sent to me and ended up in collections.

Sophia Keiser
5 months ago
1

I had a good experience with the rogers in west allis and Oconomowoc, but this experience was truly disappointing. Please try for any other rogers location.

Ana Esqueda Mendoza
6 months ago
5

I was admitted to the adult PBH residential program at the end of march. I was hesitant because of the reviews on here but I am so glad I went anyway. The staff is very helpful and caring. I had a very positive experience with therapist Rachel, she was always there to provide new skills, approaches, and different perspectives. Behavioral Specialist Bella is awesome, she helped me find a more balanced life that made me happy. Dr. Medrado is a great psychiatrist and willing to listen to patient s POV. The mental health technicians are there 24/7, I felt that all were well prepared and caring. I would like to shoutout MHTs: Mimi, Riley, Charles, Hannah and Ms. Lawanda. They are very passionate about their job, insightful, caring and compassionate. They all greatly impacted my recovery journey for the better. Really great people, for real.The unit is well kept and clean thanks to supervisor Ryan, who always makes sure things run smoothly, and the amazing custodial staff. Overall I felt safe on the unit, when something did happened staff handled it well and acted quickly. The food was great and the cafeteria staff was very nice (best chicken tenders I have ever had).I would 100% recommend this place to people that are struggling. Learned a lot and it changed my life.

Response from the owner7 months ago
Hello Ana, we're so glad to hear you found the PBH residential program helpful. Thank you for sharing this review and letting us know. If you'd ever like to share more about your experience with us, you can fill out this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Edward Hill
7 months ago
5

Fred Nickl
9 months ago
5

Rogers Behavioral and Children's Wisconsin combine to be MIRACLE WORKERS. The 6 week Integrative Chronic Pain program is amazing - Veronica, Helen, PT Emily, Dr. Kahn, Dr. Weisman and Mr. Kevin all work together as a team. Our son entered using a cane, uncommunicative, bedbound, etc. He left: running around, smiling, and going back to school. The pain is still there but Rogers taught him to LIVE LIFE!

Response from the owner10 months ago
Hello Fred, that's wonderful to hear! If you'd ever like to share more about your positive experience with us, you can fill out this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Jasmine Wilson
9 months ago
1

I was recommended to this place by a therapist for my child he was only enrolled for two days he had 1 big episode and they solution was for him to get admitted into their inpatient hospital and to take medicine I don t believe they truly care about the kids I feel they just want to medicate them my son was kicked out the program because I refused the inpatient hospital treatment with out having time to think about other options and what s best for my child I DONT RECOMMEND THIS PLACE FOR ANYONE

Veronica Lynn
10 months ago
4

Whenever my mental health is struggling I call Rogers. The staff is helpful, patient and professional. I'm not there for the food my main concern was getting stable mentally but the was a plus. I would recommend anyone struggling with mental health or substance abuse to call Rogers.

Response from the owner11 months ago
Hello Veronica and thank you for the positive review. If you'd ever like to share more about your experience with us, you can fill out this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience
Kraig Hardt
10 months ago
5

Staff was really good @ brown deer n @ west Allis...food was decent, and the doctors n nurses were really attentive , and the facilitators are caring

Response from the owner11 months ago
Hello Kraig and thank you for the positive review. If you'd ever like to share more about your experience with us, you can fill out this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience
Lew Wiest
11 months ago
5

I was Inpatient in the past and multiple times this year. Most of the staff are amazing. Occasionally safety can be a concern but is useally addressed quickly.I was also in Residental this year. The staff here are absolutely hands down the best. They care and are there for the residents not the paycheck. The program is well structured and very helpful.I followed a special diet during my last stint. There were challenges at times with food being ready for me on time but was always corrected. They worked hard to meet my diatary needs. The new kitchen management was great and brought in new options part of the way through my stay.Between inpatient and residential they helped save my life and dig me out of my hole twice now. The staff from housekeeping to mhts to administration and providers, they show care for the patients.

Response from the owner1 year ago
Hello, we are glad to hear you had a positive experience. If you'd like to share more with us, you can fill out this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience
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