Rockford Center

100 Rockford Drive Newark, DE 19713
DetoxInpatientOutpatient
Rockford Center - Inpatient DE 19713

About Rockford Center

Rockford Center is a behavioral health facility in Newark, Delaware. Their acute inpatient substance use treatment serves adults between 18 to 65. They also offer dual diagnosis treatment. This serves those simultaneously dealing with mental health substance use disorders.

The facility is safe, relaxing and welcoming. It is just the ideal environment for inpatient care. Each client has a semi-private room with access to an enclosed outdoor courtyard. The program involves individualized treatment planning. This tailors recovery to your unique needs. They mainly focus on clients affected by alcoholism and opioid use disorders.

The core service is medical detox using proven techniques like medication assisted treatment. Detox involves assessment, stabilization and round the clock supervision by trained physicians. These experts may also offer medication assisted treatment if that’s part of your individualized treatment plan. This technique combines FDA approved medicine and counseling to treat opioid use disorders. Medicines like buprenorphine are used to minimize withdrawal symptoms and curb cravings. That way you can undergo group, individual and family therapy safely.

Therapy helps you to uncover the root causes of your opioid use, develop relevant coping mechanisms and build self esteem. You’ll also learn how to maintain healthy relationships in your home and social lives. They also offer expressive therapies like art, music and movement sessions.

This fosters ‘whole person’ healing that addresses the physical, emotional and spiritual aspects of addiction. You’ll also participate in daily psychoeducation sessions to learn about addiction, mental health and the potential recovery pathways. Other program components are psychosocial assessments, psychological testing as well as psychiatric evaluation and medication stabilization.

Their dual diagnosis treatment combines the 12 step approach with addiction education, relapse prevention and stress management strategy. This program component is not very different from the substance use disorder treatment. However, the therapy sessions are typically overseen by experts in co-occurring treatment.

Much emphasis is also placed on family as they relate to relapse and recovery. All the programs involve personalized discharge planning and aftercare support. This may include referral to their outpatient care or peer support group for continuous recovery. They may also connect you to community resources like housing, employment and educational programs.

Facility Overview

Bed icon 138
Number of Available Beds

Latest Reviews

Brandon G
1 week ago on Google
1
When i was hired at rockford i was excited, to help those overcome mental health has always been my dream, however Rockford has given this dream a very rotten memory, we were told to report any negligence yet as soon as i spoke out against a charge nurse and fellow recovery specialist on the grounds of negligence i witnessed, i was retaliated against with false reports, even after i attempted to share my side it led to me being terminated for employment, even though the two staff i reported never got sent on a leave during investigation and continued to work on unit i reported it on, it was met with deaf ears and instead turned on me, may God shed light on the injustice and negligence within this company for the sake of all patients that come here.
Moss Marshall
1 week ago on Google
2
Stayed in the recovery unit here. While a few staff members were kind and caring, that was overwhelming not the case. There was a woman Deb, who was quite literally referred to as sergeant slaughter by other staff members. She would belittle patients and called us feral or animals more than once. They refused to let patients sleep in their beds during daytime when they were over medicated so people slept all over the tile floors in the hallways. For days on end we did not have a phone to use so no patients could contact anyone on the outside, and nurses would tell my family members they would let me know they called but never did. They also did not feed me for the first 3 days because I was vegetarian. The showers were cold, facility unclean, and again staff need to be retrained. The group therapies were decent and Tyrique was an angel.
Response from the owner5 days ago
Hi, Moss. We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.rockfordcenter.com/contact-us/. Thank you.
Sheila
1 week ago on Google
1
Got me sick
Response from the owner5 days ago
Hello, Sheila. We appreciate your feedback. We would like to get more details about this; please visit http://www.rockfordcenter.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs offer the structure and support that clients exiting detox, those in early recovery, and those in crisis often need. They provide housing and meals, enable clients to escape home and workplace stressors and focus solely on recovery. Clients engage in intensive psychotherapy, which may include group and family counseling. Inpatient treatment is also designed to prepare clients for outpatient care, which typically involves recovery-focused life skills training. Holistic therapies are widely available.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have typically completed detox or an inpatient treatment program. Aftercare programs provide customized, wraparound care to support recovery as a life-long process. Case managers, the recovery care team, and the client work together to identify and access services the client needs in order to support sustained sobriety.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
It's appropriate to organize a drug intervention in Delaware when a person cannot stop using drugs or alcohol or when their substance abuse is causing physical harm. Intervention services can provide a professional who helps the individual understand the damage they are doing to themselves and their loved ones. This expert can explain how treatment works from the clinical perspective and help the individual see how rehab could be beneficial.
partial-hospitalization iconPartial Hospitalization Program
Offering an intensive form of rehab tailored to those who don't need 24-hour care, a partial hospitalization program (PHP) is ideal for serious addiction disorders that may not fully respond to regular outpatient therapy. PHP can serve as an alternative to inpatient hospitalization or as a step-down option and is often fully covered by insurance. With daily sessions lasting six to eight hours, up to five days a week, PHP treatment can provide medication management, relapse prevention strategies, and behavioral therapy interventions.
24-hour icon24-Hour Clinical Care
Round-the-clock medical care is provided during medically supervised detox. This 24-hour clinical care in Delaware serves three main purposes. First, medical staff provide treatment to curb the effects of withdrawal, which range from uncomfortable to life-threatening. Second, the detox process minimizes substance dependence by clearing the body of addictive substances. Third, this supervised process prepares the individual for further rehab treatment.
medically-assisted-detox iconMedically Assisted Detox
Since quitting your drug of choice cold turkey can be uncomfortable (and even dangerous), a medically assisted detox is typically suggested. It takes place in an inpatient setting, where clinical staff can monitor your vitals, provide medications if necessary, and keep you as safe and comfortable as possible throughout the process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Saurabh Gupta, MD

Medical Director

Liz Proctor

COO

Robert Gailey

Director of Risk Assessment & Quality Assurance

Erin Exelby

Director Business Development

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Delaware

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (302) 996-5480
Building icon

100 Rockford Drive
Newark DE, 19713

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Reviews of Rockford Center

2.29/5 (329 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
85
4
21
3
10
2
14
1
200

Reviews

1
Terrible

Uncaring, unprofessional, they will only make you worse! My child was sent here for mental health reasons. Please just do not send your love ones here this is by far the worst inpatient facility I have ever dealt with! Do your research

Jessica R.
Reviewed on 5/11/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

If your going there for treatment good luck not going to happen. Patients there are just a number, Its all about the profit. Some of the staff there really care about the patients, but they get no support from management. The place is always overcrowded. Patients sleep wh ... Read More

Reviewed on 11/17/2019
1

I did not receive real help in this center, the staff is very rude to the patients, instead of improving the most depressed of this place.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (326 reviews)
Brandon G
1 week ago
1

When i was hired at rockford i was excited, to help those overcome mental health has always been my dream, however Rockford has given this dream a very rotten memory, we were told to report any negligence yet as soon as i spoke out against a charge nurse and fellow recovery specialist on the grounds of negligence i witnessed, i was retaliated against with false reports, even after i attempted to share my side it led to me being terminated for employment, even though the two staff i reported never got sent on a leave during investigation and continued to work on unit i reported it on, it was met with deaf ears and instead turned on me, may God shed light on the injustice and negligence within this company for the sake of all patients that come here.

Moss Marshall
1 week ago
2

Stayed in the recovery unit here. While a few staff members were kind and caring, that was overwhelming not the case. There was a woman Deb, who was quite literally referred to as sergeant slaughter by other staff members. She would belittle patients and called us feral or animals more than once. They refused to let patients sleep in their beds during daytime when they were over medicated so people slept all over the tile floors in the hallways. For days on end we did not have a phone to use so no patients could contact anyone on the outside, and nurses would tell my family members they would let me know they called but never did. They also did not feed me for the first 3 days because I was vegetarian. The showers were cold, facility unclean, and again staff need to be retrained. The group therapies were decent and Tyrique was an angel.

Response from the owner1 week ago
Hi, Moss. We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.rockfordcenter.com/contact-us/. Thank you.
Sheila
1 week ago
1

Got me sick

Response from the owner1 week ago
Hello, Sheila. We appreciate your feedback. We would like to get more details about this; please visit http://www.rockfordcenter.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
armido1
2 weeks ago
5

Li La
1 month ago
1

Staff was very unprofessional And unorganized. Multiple assaults occurred towards my daughter at her stay. The aggressor was not reprimanded instead ,put back into the same room and Continually assaulted people staff did nothing.

Response from the owner1 month ago
Hi, Li. Thank you for taking the time to review us. Please visit http://www.rockfordcenter.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Cierra Roy
1 month ago
5

Good staff there and really nice people to me

Response from the owner1 month ago
Hi, Cierra. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Joshua Robinson
1 month ago
1

Parents of special need kids just know that you it might be possible to get them out with a recommendation from their psychologist. It honestly depends on the normal temperament of the child, what they are in there for and how they have been treated inside too, probably. Dr. Broudy would always get me out after the mandatory 3 days required by law, something about not belonging in there. All visits but one were before I left elementary school, the last was in freshman year of high school and I went into the day program after leaving inpatient that time. Anyway the least you can do is try. Does anybody know if they still alter meds and strap people to wooden boards that are literally thin enough that you can free yourself by chewing through them in isolation rooms with no realistic way to go to the bathroom for hours of the day until it is literally the next morning? I had to go pee in a corner after freeing myself from the board and straps. Looking back, that place inspires both terror and disgust despite remembering very little about it. Must have blocked it out due to trauma.

Response from the owner1 month ago
Hi, Joshua. Thanks for taking the time to share this review. Could you please visit http://www.rockfordcenter.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Franky Davisson
1 month ago
5

My experience at this facility was outstanding I had everything I needed from the staff. They did a great job

Response from the owner1 month ago
Hi, Franky. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Heather Bailey
1 month ago
4

Good food good people and clean rooms

Response from the owner1 month ago
Hi, Heather. Thank you for taking the time to share your feedback with us. We greatly appreciate the kind words and wish you all the best. Take care!
EVE
1 month ago
1

Response from the owner1 month ago
Hello. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.rockfordcenter.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Paul Sullivan
2 months ago
5

Great care

Response from the owner2 months ago
Hi, Paul. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Steven Kelly
2 months ago
5

Great experience. Very professional and help services

Response from the owner2 months ago
Hello, Steven. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
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