Rochester Mental Health Center

490 East Ridge Road
Rochester, NY 14621

Rochester General Hospital - Mental Health Center NY 14621

About Rochester Mental Health Center

East Ridge Road Behavioral Health in Rochester, New York, is a dual diagnosis mental health and addiction rehabilitation center for adults. It is an outpatient satellite location of Rochester Regional Health that offers medication management and individual therapy. They have financial assistance and take insurance, Medicare and Medicaid for payment.

Their convenient day treatment makes aftercare easy, but referrals to greater intensities of care and detox are also available by referral. Their focus is to ensure the emotional wellbeing of each patient. They develop custom treatment plans designed around each client’s individual needs.
The therapist at this center seems to have the magic touch, with multiple patients describing the pleasure and joy of being in their presence during important on one one sessions. Another person said they’d been going there for half a decade now, and the psychiatric medications matched with competent doctors really made the experience beneficial.

Latest Reviews

Lauren
1 year ago on Google
5
I've been coming here for over 5 years, have seen 3 therapists that all have been amazing and for having the worst health insurance, I'd say 10/10 overall. My psych (for meds) was amazing and I was with her for 5 years until she retired, and the replacement is also excellent. For anyone who is new--remember this is a trial and error process! :)
Tono Ortiz
1 year ago on Google
5
Best place for people with mental problems
Kristen Marconi
1 year ago on Google
5

Location

Accepted Insurance

Rochester Mental Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (585) 922-9900
Building icon

490 East Ridge Road
Rochester, NY 14621

Fact checked and written by:
Courtney Myers, MS
Edited by:
Courtney Myers, MS

Reviews of Rochester Mental Health Center

4.3/5 (12 reviews)
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Overall Experience
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Google Reviews

4.3 (12 reviews)
Lauren
1 year ago
5

I've been coming here for over 5 years, have seen 3 therapists that all have been amazing and for having the worst health insurance, I'd say 10/10 overall. My psych (for meds) was amazing and I was with her for 5 years until she retired, and the replacement is also excellent. For anyone who is new--remember this is a trial and error process! :)

Tono Ortiz
1 year ago
5

Best place for people with mental problems

Kristen Marconi
1 year ago
5

Stanley Sokolowski
2 years ago
5

Great place

Jacqueline O'Neil
2 years ago
5

Margaret Vogel
2 years ago
5

Melissa Jones
2 years ago
5

Krys Diaz
3 years ago
5

I have to say I ve felt with so much and the struggle I fought with I m so happy I had my therapist there to listen I ve had about 2 maybe 3 therapist there but no one compares to Deanna completely recommend . When I d miss my appointments she s the only one in years that I ve seen literally reach out to me and make sure I m okay or if I needed a quick talk

Joline Tubiolo
3 years ago
1

Mitch
3 years ago
5

Alien God
3 years ago
5

R W
4 years ago
1

I had a very nice therapist who I liked. Then the billing department hit me with three fraudulent charges in person visits when all were telehealth. I never did an in person intake yet I was being charged hundreds of dollars per visit. Once is a mistake, three times is fraud. I have been battling these charges with endless phone calls to my insurance company and billing since JULY. This is not what I needed as a healthcare worker during a pandemic. I have since ended my care with this place and caution others to go here since their billing department is clearly irresponsible.

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