Riverview Behavioral Health Hospital

701 Arkansas Boulevard
Suite 300
Texarkana AR, 71854

Riverview Behavioral Health Hospital AR 71854

About Riverview Behavioral Health Hospital

Riverview Behavioral Health Hospital is an inpatient and outpatient facility that provides treatment for youth and children with alcohol and/or substance addiction. The program includes individual counseling, group therapy, family support and more. Riverview Behavioral Health Hospital is located in Texarkana, Arkansas.

Riverview Behavioral Health is committed to provide treatment for individuals with a mental heath disorder and/or dealing with substance addiction. The dual-diagnosis program will provide individualized treatment to meet the patient where he/she is.

Some of the services offered at Riverview Behavioral Health Hospital include: Acute Inpatient Hospitalization, Residential Inpatient Treatment, and School Based Counseling Services. Their staff also includes: counselors, therapists, social workers, nurses, psychiatrists, therapeutic recreation specialists, advanced practice nurses (APNs), dietary specialists, and special education teachers.

Latest Reviews

Esmeralda
2 weeks ago on Google
1
Unfortunately I cannot go into full detail about this facility due to limits on review length. My child was recently admitted here. From arrival to discharge the communication with everyone (except for the day nurses) was extremely poor. I ve been a nurse for 12 years and have never seen such poor communication as this place has. Escalating my concerns to the patient advocate was a joke as well. They do not coordinate proper treatment for after discharge, you will never be able to speak to a doctor, not even for questions regarding medications, you won t even hear about a definite date of discharge until the day of, despite trying (from the day of admission) to get an idea of when that will happen. I am very disappointed that this is the mental healthcare we have available for our children. Please read the reviews, and even look up the news about this place. I wouldn t send my daughter here again. There are very few staff that are helpful here.
Response from the owner1 week ago
Reading this review is concerning. Feedback is a crucial part of the work we do, and we would like to have a more in-depth conversation. Please reach out to us at Feedback@RiverviewBehavioralHealth.com so that we can give this matter the attention it deserves. Thank you.
Marc Smith
1 month ago on Google
1
The opposite of mental health. No child deserves the permanent psychological damage this wickedness will scar them with
Response from the owner1 week ago
Reading this review is concerning. Feedback is a crucial part of the work we do, and we would like to have a more in-depth conversation. Please reach out to us at Feedback@RiverviewBehavioralHealth.com so that we can give this matter the attention it deserves. Thank you.
Robert Hawthorne
1 month ago on Google
1
This place is a damn joke I actually had a nurse asked me did I want the rope back that I removed from my shorts that I tried to hang myself with while in their custody. 9-11-2024. ( Needs to be closed and all employees need to be exposed so they cannot be hired in this profession anywhere else.) ROBERT WAYNE HAWTHORNE
Response from the owner1 week ago
Your review raises concerns that we want to address. To help us gather additional information, we ask you to contact us via email at Feedback@RiverviewBehavioralHealth.com. Thank you for bringing this to our attention.

Location

Accepted Insurance

Riverview Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
intensive-outpatient iconIntensive Outpatient
Clients enrolled in intensive outpatient programs (IOP) may receive up to 20 hours of outpatient treatment per week, but a minimum of nine hours is standard. The intensity and frequency of treatment declines gradually as clients become more stable and prepare to transition to standard outpatient programs. Intensive outpatient treatments generally encompass a variety of modalities, including individual, group, and family therapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting
  • recreation iconRecreation Room
  • building1 iconDay School

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 488541

Contact Information

Phone icon (870) 729-1632
Building icon

701 Arkansas Boulevard
Suite 300
Texarkana AR, 71854

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of Riverview Behavioral Health Hospital

2.41/5 (117 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
35
4
3
3
2
2
4
1
75

Reviews

5
Taken Care Of

Riverview Behavioral Health Hospital is the best place I have ever been to. The staff was very caring and helpful when I needed help. The food is delicious, and the staff is very nice when serving me. Although I am not a smoker; they do allow those who are a safe place to go ... Read More

Donna W.
Reviewed on 3/1/2024
5

I had a great experience at Riverview. The staff was kind and helpful. The doctor was excellent and helped get my medication right. They probably saved my life.

Reviewed on 9/25/2019
1

They do not counsel their patients. They treat them like prisoners, they try to isolate them from their families. They told my son that I called them and told them I could not make it to see him but they turned me around when I made it there.

Reviewed on 9/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (109 reviews)
Esmeralda
2 weeks ago
1

Unfortunately I cannot go into full detail about this facility due to limits on review length. My child was recently admitted here. From arrival to discharge the communication with everyone (except for the day nurses) was extremely poor. I ve been a nurse for 12 years and have never seen such poor communication as this place has. Escalating my concerns to the patient advocate was a joke as well. They do not coordinate proper treatment for after discharge, you will never be able to speak to a doctor, not even for questions regarding medications, you won t even hear about a definite date of discharge until the day of, despite trying (from the day of admission) to get an idea of when that will happen. I am very disappointed that this is the mental healthcare we have available for our children. Please read the reviews, and even look up the news about this place. I wouldn t send my daughter here again. There are very few staff that are helpful here.

Response from the owner2 weeks ago
Reading this review is concerning. Feedback is a crucial part of the work we do, and we would like to have a more in-depth conversation. Please reach out to us at Feedback@RiverviewBehavioralHealth.com so that we can give this matter the attention it deserves. Thank you.
Marc Smith
1 month ago
1

The opposite of mental health. No child deserves the permanent psychological damage this wickedness will scar them with

Response from the owner1 month ago
Reading this review is concerning. Feedback is a crucial part of the work we do, and we would like to have a more in-depth conversation. Please reach out to us at Feedback@RiverviewBehavioralHealth.com so that we can give this matter the attention it deserves. Thank you.
Robert Hawthorne
1 month ago
1

This place is a damn joke I actually had a nurse asked me did I want the rope back that I removed from my shorts that I tried to hang myself with while in their custody. 9-11-2024. ( Needs to be closed and all employees need to be exposed so they cannot be hired in this profession anywhere else.) ROBERT WAYNE HAWTHORNE

Response from the owner1 month ago
Your review raises concerns that we want to address. To help us gather additional information, we ask you to contact us via email at Feedback@RiverviewBehavioralHealth.com. Thank you for bringing this to our attention.
Bailey Morgan
1 month ago
5

definitely the best facility i ve been to, definitely recommend, hunters awesome

Response from the owner1 month ago
Thank you for your review! We value your time and will continue to work toward making a positive impact.
esther buttpluhger
2 months ago
2

Mrs. Angela was the sweetest staff ever and genuinely helped me get through my stay. Other staff was extremely rude and got mad when we asked for basic necessities like water, snacks, hygiene products etc some staff just did not care about the patients and weren t considerate. The art room was pretty good tho we made lots of fun crafts.

Response from the owner2 months ago
This review is concerning, and we would appreciate having an opportunity to learn more. To discuss this in more detail, we encourage you to get in touch with us by emailing Feedback@RiverviewBehavioralHealth.com. Thank you.
Eryanna Dudley
3 months ago
1

Jarvis Martin
3 months ago
1

This place is no good for anyone to be in. I ve been trying to get my wife transferred back to Tyler, Tx but all they been doing is giving us a run around and we can t even talk with the doctor or anybody else. We have asked several times to get her transferred and nothing has been done yet on getting her transferred. If things doesn t change by Monday I ll be calling our lawyer.

Ashton Bracken
3 months ago
1

Makalynn Goen
4 months ago
1

While my little sister was admitted here she was subjected to harassment from other patients and had witnessed multiple fights between patients and nursing staff. She tried to warn staff about a patient attempting suicide and after they ignored my sister the little girl killed herself in the shower the same day. Also I tried to call multiple times to ask about visitation and not once did someone even answer the phone. She also witnessed a nurse call a kid trash out of nowhere and since she had her gallbladder taken out she couldn t eat what they served her and when she told the staff, they told her to starve.

Alexis Boss
5 months ago
1

the staff was very rude and we were forced to open up in group therapy which basically did nothing for us. there was no personal therapy there there was just a list of questions they would ask you, I had to lie to get out of there. not to mention they load up there patients with pills with no explanation to the patient. they would wake you up in the middle of the night to draw blood. the staff genuinely allowed fighting and treated the patients like monster. me personally I would never want to go back here. there was multiple occasions when talking to other patients on how they had been mistreated by staff not to mention how we never got alone time we were forced to be in there public room 24/7 we could never go in our rooms unless it was to shower or sleep which is a nightmare for kids with social anxiety. they did nothing to help there patients it was basically like a prison and a hotle mixed together. they were very inconsiderate of there patient's. do not send your kid here

Response from the owner5 months ago
We appreciate you providing this feedback. Gathering more information would help us better understand these concerns. If you are open to sharing additional details, we kindly ask you to send an email to Feedback@sanjuancapestrano.com. Thank you.
Kim Mccrary
5 months ago
1

Their staff members assaults their patience physically. Talks mean and hateful to them. Don't try to call anytime bc no one ever answers. I called 40 times today. Horrible placeI now know why no one answers on unit 2. They have the ringer turned off.That's how much they care about you speaking to your love one

Response from the owner5 months ago
Thank you for bringing this to our attention. Our aim is to deliver clinically excellent care, and it s important to us that we gather additional information. Please contact us at Feedback@sanjuancapestrano.com so that we can discuss this in greater detail.
Cesar Cardoso
5 months ago
5

I had a good experience

Response from the owner5 months ago
We re so grateful to get feedback like this. Thank you for taking time out of your day to share your thoughts with us!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Riverview Behavioral Health Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

BCD – Supportive Housing Program
Little Rock, AR (501) 663-7221

BCD – Supportive Housing Program

BCD - Supportive Housing Program offers inpatient services for individuals w... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?