Rivendell Behavioral Health Services of Arkansas

100 Rivendell Drive
Benton AR, 72019

Rivendell Behavioral Health Services AR 72019

About Rivendell Behavioral Health Services of Arkansas

Rivendell Behavioral Health Services of Arkansas is a Joint Commission accredited treatment provider in Benton, Arkansas. They offer many behavioral health services for a wide range of ages from children as young as 4 to adults. They treat substance use disorder and they have a dual diagnosis program.

This is an acute-care 80 bed hospital located in a beautiful 17 acre wooded area. In addition to the inpatient treatment programs, they also offer outpatient programs for adults.

The facility accepts private health insurance as well as Medicare. They don’t have programs specific to Veterans but they do take TRICARE.

The first step for many people with a substance use disorder is detox. This is the process of ridding your body of toxic substances. You’ll get an evaluation first and if appropriate, you’ll have a monitored detox with medication.

You’ll then have group therapy options that meet your unique needs and goals. In addition, you’ll have individual and family therapy where appropriate. You’ll also get acquainted with the 12 Step model and have the opportunity to meet with Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) groups in a private setting.

There’s a partial hospitalization program (PHP) for adults where you can get the support you need to transition out of the inpatient program. The PHP involves about five hours of therapy during the day at the hospital. You’ll learn about the phases of recovery, do guided journaling, and attend life skills seminars. When you finish the program, you’ll also get an individual aftercare plan.

They have an intensive outpatient program (IOP). You can attend this program without going through an inpatient program first if you want. This program may work better for your schedule since the program is Monday through Friday from 9 a.m. to 12 p.m. They can help you with transportation too if you need it.

If you’re not sure which program would be best for you, there’s a no cost assessment to help you determine the best course of treatment. If you decide on the IOP program, you’ll usually attend for about three months.

Latest Reviews

Sherry Ross
2 weeks ago on Google
5
One of the best decisions I ever made was going to Rivendell. I went inpatient first and it helped a lot. Everyone treated me with kindness and care. After about 7 days I started the outpatient program. I looked forward to going every day. I learned so much about myself. Marla is the therapist and she is wonderful. Rachel is the RN. She is also a kind and caring person and Dr. Street the psychiatrist I can't say enough about him. He truly cares about his patients. I wish I could still go but it's time for me to go out in this world and use the tools I have learned in rehab. If I ever feel like I need help again I won't hesitate to go back to Rivendell.
Response from the owner1 week ago
Hi, Sherry. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Michelle Mullin
2 weeks ago on Google
5
My son was in a desperate state of mind when he went to Rivendell. The staff was courteous and respectful. My son received intensive counseling, medication adjustments, etc... When he came back home, he was calm, outgoing, cooperative, excited for his future, and a pleasure to be around. He was the exact opposite of what he was when he first went there. To this day, he has a great life, high expectations for the future and he is a pleasure to be with. I am grateful that when my son had a great need, Rivendell was there for him.
Response from the owner1 week ago
Hi, Michelle. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Danielle Cantrell
2 weeks ago on Google
5
The outpatient program is phenomenal and I learned so much in such a short amount of time! The therapy in a group setting was new to me and I was nervous but everyone was so welcoming! Dr. Streett really cares about his patients and takes time to listen and hear you out! Rachel is an amazing nurse that is so loving and caring, a true asset to this program! Marla is a great therapist and her facilitation of the group was great! The skills I learned and the binder full of materials to review when needed is priceless!
Response from the owner1 week ago
Hi, Danielle. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/RivendellAR. Thank you again for sharing your thoughtful comments with us.

Location

Accepted Insurance

Rivendell Behavioral Health Services of Arkansas works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.
intensive-outpatient iconIntensive Outpatient
Clients enrolled in intensive outpatient programs (IOP) may receive up to 20 hours of outpatient treatment per week, but a minimum of nine hours is standard. The intensity and frequency of treatment declines gradually as clients become more stable and prepare to transition to standard outpatient programs. Intensive outpatient treatments generally encompass a variety of modalities, including individual, group, and family therapy, recovery-focused life skills training, and medication assisted treatment (MAT).
partial-hospitalization iconPartial Hospitalization Program
As a short-term outpatient treatment option, a partial hospitalization program (PHP) is often beneficial for those who don't need 24-hour care. PHPs can be used as an alternative to inpatient hospitalization or as a step down from a residential program. For a minimum of 20 hours a week, you'll make a commute to the center and return home in the evening. During PHP treatment, you can receive medication management, relapse prevention strategies, and behavioral therapy interventions.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 264-5640
Building icon

100 Rivendell Drive
Benton AR, 72019

Edited by:
Courtney Myers, MS

Reviews of Rivendell Behavioral Health Services of Arkansas

2.58/5 (166 reviews)
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Reviews

1

God awful!! Literally was screamed at on a day to say. It was blatantly obvious the staff only cared about getting a paycheck. You see someone for 5 minutes on week days and they just give you drugs!! You have to ask to see a therapist and even then that's unlikely. Doesn't ... Read More

Reviewed on 12/16/2019
1

DO NOT SEND YOUR LOVE ONES HERE!!!!! This company is a JOKE. UNLESS YOU ARE MEDICAID expect to have the full bill paid for in 6 months regardless of making payments monthly and fighting the insurance to cover this facility. They will tell you one thing then express pol ... Read More

Reviewed on 7/16/2019
1

Horrible place that hides information from you. Family members and staff never communicate. Nurses over medicated or confused meds. The staff is only there for a paycheck, they have no desire to actually help people. Therapists do not provide effective therapy. Us patients a ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (155 reviews)
Sherry Ross
2 weeks ago
5

One of the best decisions I ever made was going to Rivendell. I went inpatient first and it helped a lot. Everyone treated me with kindness and care. After about 7 days I started the outpatient program. I looked forward to going every day. I learned so much about myself. Marla is the therapist and she is wonderful. Rachel is the RN. She is also a kind and caring person and Dr. Street the psychiatrist I can't say enough about him. He truly cares about his patients. I wish I could still go but it's time for me to go out in this world and use the tools I have learned in rehab. If I ever feel like I need help again I won't hesitate to go back to Rivendell.

Response from the owner2 weeks ago
Hi, Sherry. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Michelle Mullin
2 weeks ago
5

My son was in a desperate state of mind when he went to Rivendell. The staff was courteous and respectful. My son received intensive counseling, medication adjustments, etc... When he came back home, he was calm, outgoing, cooperative, excited for his future, and a pleasure to be around. He was the exact opposite of what he was when he first went there. To this day, he has a great life, high expectations for the future and he is a pleasure to be with. I am grateful that when my son had a great need, Rivendell was there for him.

Response from the owner2 weeks ago
Hi, Michelle. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Danielle Cantrell
2 weeks ago
5

The outpatient program is phenomenal and I learned so much in such a short amount of time! The therapy in a group setting was new to me and I was nervous but everyone was so welcoming! Dr. Streett really cares about his patients and takes time to listen and hear you out! Rachel is an amazing nurse that is so loving and caring, a true asset to this program! Marla is a great therapist and her facilitation of the group was great! The skills I learned and the binder full of materials to review when needed is priceless!

Response from the owner2 weeks ago
Hi, Danielle. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/RivendellAR. Thank you again for sharing your thoughtful comments with us.
Kiara Walton
2 weeks ago
1

Response from the owner2 weeks ago
Hello, Kiara. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.rivendellofarkansas.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
dynasty sealy
2 weeks ago
1

Response from the owner2 weeks ago
Hello. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.rivendellofarkansas.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Makayla Williams
3 weeks ago
1

For a week straight, this place was nothing but pure hell. The bedding (sheets, blanket, and pillow case), were so thin that you had to ask for more bedding, which seemed to irritate the staff. The room temperatures all throughout the facility, were ice-cold and had most patients shriveling due to the harsh environment that we were exposed to. Not to mention that when anyone of us asked to alter the thermostat, we were ignored and told "i don't know" or "i cant". We were treated like utmost juveniles and were only exposed to partial sunlight throughout the majority of my experience there. A few staff members, not all, abused their power of authority and exercised their position wrongly on all patients, especially the children. Anytime that anyone expressed how they truly felt, were sent to "the quiet room". The room consisted of hard stone floors and walls and was entirely too small. I can recall numerous accounts of my peers being mistreated and discriminated against as well. I felt like I faced utmost discrimination whenever the staff took away my Bible, which was listed under the "Allowed Items" list. My Bible was barely a hardcover book and had leather binding wrapped around it. The flyers that they handed out were very misleading. There were no "game boy" or "radio" and the level system that they had set up, did not seem to exist. Overall, Rivendell is not a place for mental healing or recovery; it's a place for pure punishment for things that are out of your control. Don't ever consider going here. This place is nothing but a sorry excuse for a mental hospital.

Response from the owner3 weeks ago
Hi, Makayla. Thanks for taking the time to share this review. Could you please visit http://www.rivendellofarkansas.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Shannon Catlett
3 weeks ago
4

I love Dr Street. I trusted him. Unfortunately, I wound up in the ER with violent tremors. The amitriptyline is working great though. So that's cool. I had to stop the others.I was very scared when I was left on the unit alone. I did file a grievance.

Response from the owner3 weeks ago
Hi, Shannon. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://rivendellofarkansas.com/contact-us/. We hope to hear from you soon.
Monica Davis
1 month ago
5

All the staff was helpful and delightful. I got the help I needed. It was a pleasant experience.

Response from the owner1 month ago
Hi, Monica. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
sis sullens
1 month ago
4

Jason Masters
2 months ago
5

This review is about the adult Partial Hospitalization Program (outpatient), and not about the inpatient side of the hospital. This part of the facility needs 6 stars. In the PHP program, you come for 5 hours a day of a combination of group therapy, in-person psychiatric doctor visits, nursing groups, and recreational therapy. I have been here just over a month. I have been in the psychiatric system for decades, and this is the absolute most helpful place I've ever been, and I have made great progress in the program, and am continuing to do so. The group therapist, Ms Marla, is the best, most kind, compassionate, perceptive person I have encountered in decades. Ms. Rachel, the nurse in the program, is the same, as is Doctor Streett...who is an amazingly perceptive and personable, and he listens to every word patients say, and works WITH the patient (with the patient's input) to come up with a personal plan of medications and treatment for each patient. You see him for about 15 minutes, twice a week. I cannot stress enough how effective this program is for adults with mild to severe psychiatric issues. Multiple aspects of rebuilding one's personal life, inner confidence, and managing negative thoughts (stress, worry, anxiety, anger management, feelings of helplessness). Everything is addresses here. This program is based on a group environment, and right away you bond with the other group members and feel welcome and safe among them. Close, supportive bonds form, with people suffering similar conditions. I am just sort of rambling now, but it boils down to the fact that I have gotten a lot better in this program. I have a plan and goals for my own treatment now, and goals in life. An exactly A+++ program. And the lunches (provided by the facility every day) are wonderful, with a lot of variety.As far as the negative reviews on here, those are almost entirely from adolescents, and parents of adolescents who have been in the Inpatient program of the main hospital. I've never been in that part, so I cannot speak about that.Here are a few of the phenomenal people on staff i have encountered, and i give them infinitely good props. Ms Marla, Ms Rachel, Ms Vicki, Dr. Streett, the drivers...Chris, Rico, Adam, and Terrance, Ms. Laura in the business office, and Ms. Mary at the front desk, and Steven and the others in the intake and admissions part.One suggestion I have for the Rivendell website, is that there really needs to be a page there with links to general information about psychiatric issues, handouts for treatment, self-help websites, and other interesting, helpful links. This benefits patient's because it gives them some references to drill through on their own, and for non patients who just happen by the site, it gives them an initial resource of information in the overwhelming world of mental health issues. And then they might decide to try Rivendell. Administration, PLEASE do this. Everyone, both patient's and PHP staff, want this type of stand-alone free resource.I love the PHP program at Rivendell, and every patient I have gotten to know in my group over time thinks the same way. Come here and reclaim your mind...and life.

Response from the owner2 months ago
Hi, Jason. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/RivendellAR. Thank you again for sharing your thoughtful comments with us.
Tyra C
2 months ago
4

The staff were really sweet and kind to me. They were really attentive to me in my time of need. I met a lot of interesting people during my stay there that left a lasting impression on me. Honorable mentions are Rachel, Dawn, Lea, Corey, Kerrie, Keyshawn, really and truly the whole staff. They treated me with me with much kindness and respect. I am truly grateful for this experience.

Response from the owner2 months ago
Thank you for your kind words, Tyra! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Staci Stull
2 months ago
2

The adult inpatient program is short-term and promises daily visits with a therapist which I never had, groups, which were sporadic at best, placement somewhere so you wouldn't just be left homeless at the end of treatment (which I saw happen) ...some staff were very kind and compassionate. I have never seen meds take so long to be given out in my life! I wondered if they were actually being manufactured before being dispensed. It was clean. Everyone was covered with little cotton balls from the sheets (no kidding) and the pillows were sheets crammed into pillow cases, weird. The food was all pre-made but OK I guess. They have an ice cream machine which was nice. I just don't know what to say about Dr. Street. He's a maverick for sure.

Response from the owner1 month ago
Hi, Staci. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://rivendellofarkansas.com/contact-us/. We hope to hear from you soon.
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