Ridgeview Institute

3995 South Cobb Drive SE Smyrna, GA 30080
InpatientOutpatient
Ridgeview Institute GA 30080

About Ridgeview Institute

Ridgeview Institute is a drug rehab center that offers adolescents, adults and senior citizens top of the line addiction treatment in many different forms. Their levels of care include inpatient treatment, detox services, standard outpatient care, intensive outpatient care and partial hospitalization programs. Of course, the intensity of treatment between these options varies, but they have something for everyone. If you have a strict work or school schedule that may conflict with treatment, you can try their milder outpatient program that allows you to return home after treatment and only demands time a couple days a week. They’re also a dual diagnosis center and treat mental health conditions that affect your addiction, too. They offer gender-specific programs for men and women, catering specifically to the needs of each gender. Their detox process utilizes 12 Step based recovery methods of complete abstinence.

Their programs also offer different counseling services, such as individual therapy, group therapy and family counseling. There are also psychoeducation and skills groups, as well as expressive, recreational activities. They even provide medication management and aftercare services.

Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

In trauma therapy, you address the emotional and psychological effects of traumatic events in your life. Your therapist provides you with the tools you need to process those memories and reduce the symptoms. This helps improve your overall mental health and functioning.

The skills you learn in couples therapy are designed to help you successfully address relationship challenges as they arise. These skills can include anger management, conflict resolution, communication, and problem solving.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 350-8800
Building icon

3995 South Cobb Drive SE
Smyrna, GA 30080

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of Ridgeview Institute

2.1/5 (823 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
2
Cleanliness
5
173
4
53
3
27
2
43
1
534

Reviews

1
Not Caring

My mother was admitted for approximately 14 days to be treated for depression. They would not treat her without $2000 up front and insurance would cover the rest. Two and a half days later, she had not been treated nor received any counseling. They put her in a large room ... Read More

Deborah H.
Reviewed on 8/18/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
2
1

I was Hospitalized at Ridgeview 5 years ago. This is not the high quality facility it was then. Ownership Management most of the staff have changed. The quality of care I received was horrible. I was held down and sedated 4 times in 3 days. There was a bloody underwater nex ... Read More

Reviewed on 6/13/2019
5

Ridgeview changed my life 1000% for the better. I attended the day program of partial hospitalization and intensive outpatient (PHP and IOP) which lasted about 6 weeks. Fantastic and caring case managers, the teachers gave a great summation of mental illnesses and how to cop ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (820 reviews)
Morgan Frank
2 weeks ago
1

Nurses was mean don t give water just 2-3 times a day doesn t do anything don t treat anyone doctors don t tell anybody anything will keep you even if something isn t wrong just to get money the doctor told nurse to release kept 3 days after that to get more money treats every one bad and rude

Sarah L.
2 weeks ago
2

As a patient who was in the women s crisis unit, here s what I have to say about my experience.Overall, I believe the workers there do the best they can with what they have to work with. I imagine working 12 hr shifts can take a toll on you. So I don t blame them for my experience. I also imagine the turnover is pretty high so it s hard to instill a positive culture among the employees/contractors.The patient intake process is draining in itself. Between my experience and the ladies I met here, the intake process lasts several hours and consists of you sitting and waiting until they have a bed available for you in the unit. I was taken to the facility at 11:40pm-ish. I didn t make it to a bed until 3 or 4 and still had to wake up at 7(so much for prioritizing recovery). Depending on the tech (people supervising you), you may or may not know what your day is like or how things work.For involuntary intakes, it is required they keep you on a 72 hour hold, but they keep you for a week minimum . About 3 hours a day are spent in therapy sessions - mainly group therapy but meeting with nurse practitioners/psychiatrist once a day. The rest of the day is spent watching tv (oh so therapeutic).The facility is extremely cold. Only scrubs are available if you don t have anything to wear or have clothes dropped off. If clothes are dropped off it may take a while for the patient to receive them-security has to go through them then they are taken back to the cottages at some point hours later.Phone system is very iffy. Not all calls will even ring.Water tastes like mold, even in the cafeteria. You can tell the difference between the distilled bottles they use for medications and the water from anywhere else.Post release experience: it is EXTREMELY difficult to get any necessary paperwork or receipts from this place. Apparently I can t receive a receipt because my email is too short (whatever that means). Getting in contact with someone to make even a payment is surprisingly difficult. The online portal seems sketchy in my opinion so I did not use it.Takeaways:-The materials taught are helpful BUT patients need to be willing to receive it. -Feels close to jail (as someone who s never been) or at least like the final season of the show HOUSE.-It s hard to not feel anxious when you don t know how long youre going to be there.-Food was 2/10. Lost 10 lbs(now underweight), but grateful I had food to eat nonetheless.-Water, disgusting.-Extremely cold.-Not enough supplies (like markers to draw/write) or bibles.-Not enough physical activity.-I believe techs can be stern without the need to dehumanize, degrade, or dismiss someone.-surprisingly not as health conscious as you would hope. Everyone was getting sick and no actions were taken because of it.I learned I never want to end up in the facility again so maybe everything worked out. Idk.

Cc Casteel
2 weeks ago
1

I was brought into ridge view 10 years ago, when I was 15 due to Xanax- while I was there this organization was a complete dumpster fire. I got the curiosity to look at reviews today in hopes maybe they got better. WOW was I wrong, they have gotten worse. If you love your children and want them to get better and succeed FOR THE LOVE OF GOD. NEVER. take them here. The staff should be institutionalized, they are a complete joke. I pray on their downfall almost monthly.

Ben Holly
2 weeks ago
1

This place will steal your children clothes...so don't send anything good. The staff seems to be good but the stealing from youths ..not good

Jabari Craig
2 weeks ago
1

I was here for 2 weeks ( in php) and let's first start off with lies being told on me the staff at the apartments told my dad I had screws even though I didn't and they also told him ( my dad that I cut my stomach but I didn't then I got kicked out and not to mention the fact I complained to the staff about on person I had a problem with and nothing got done sad really sad place I will never go here again.

aurora s
2 weeks ago
1

incredibly short staffed, traumatizing experience. staff would even hang up on the phones at times. I left a book and markers that i was told they'd be allowed to have; they never received it and it was never in their contraband and no staff member could find it. i am assuming staff stole them. i regret them being sent there, and would highly recommend never sending your loved one here.

Response from the owner2 months ago
Thank you for taking the time to share your feedback with us. We understand that staffing shortages are a challenge nationwide, however we are still committed to providing ongoing training for all of our employees to ensure the highest level of customer service. We would also appreciate more information about the materials you sent to your friend, as we are eager to understand what may have occurred and improve our processes. Please feel free to reach out to us at wecare@ridgeviewinstitute.com so we can address your concerns directly.
Felflamel
3 weeks ago
1

My Father was having some troubling thoughts and was booked into this place. He recently got released and stated it was like a concentration camp 1/5 cannot recommend at all.

Barbara Loza
3 weeks ago
1

Never been to this facility myself. But from what I know it is a place worth digging into. The company I work for reads all reviews and talks to former patients. All I can say is we have inter help and our government will shut this place down or replace a lot of their stuff members. very soon. If you have someone in here that has insurance you feel the only reason they are keeping them is for $ call and report to insurance they don't want to pay out money for nothing. Plus you can stop insurance and see how fast they will let them out.

Robert S
4 weeks ago
1

PRAY!!

Toilet Orphan
4 weeks ago
1

Was here for a week on a 1013 Prescription was written incorrectly upon discharge and i was unable to receive my medication. Called to to try and get it fixed and sat on hold for almost an hour, and as of now, still nothing. Some staff is also very rude, and dismissive. Constant yelling and even cursing at other patients. My roomate was threatened and yelled at for requesting a grievance form that they proceeded to REFUSE him. General lack of communication at all. And as a bonus i heard they were stopping smoke breaks in January which is just absurd. These are human beings in a crisis. Human beings who've tried ending their lives, among so many other things. Yet we get treated like dogs in an animal shelter. Being here made me feel more suicidal than i was initially, and the only thing that got me through was the friends i made. This should NOT be the case. I could keep on going because it really never ends but im tired of writing this. And im still waiting to get my medication.

Nina Burroughs
1 month ago
1

My fianc� is up there and they won t tell me anything. I understand HIPPA but I have knowledge of what s going on with him and they won t even let me talk to anyone to give them any info. I called numerous times leaving my name and number and telling them to have him call me and he hasn t called me yet. He will probably have to spend Christmas locked up in this HELL HOLE.

Laniyah jordan
1 month ago
1

wouldnt send anyone you genuinely care about here. i stayed here in cottage a as a minor it was horrible. night shift was too lazy to get any of us deodorant which was right down the hall were very cold and treated us as if we werent people. had a nurse walk past me violently sobbing on the floor and staff was so NEGLIGENT a kid was assaulted my very first night. the nurses also never know which meds to give you nor the right amount gave my roommate way above recommended dosage of melatonin he was asleep the entire day. some kids didnt have sheets pillows pillow cases or blankets. i was given blood pressure mediciation which i DID NOT need. also given a medication i told them not to give me due to it causing me panic attacks thar time it did not cause me a panic attack but gave me hallucinations when i told the nurse she laughed IN MY FACE and told me to tell the doctor. they also overdosed another friend in their to the point he fainted and banged his head against a giant wooden platform to which they had to transfer him to a hospital and failed to contact his parents. in ward b it wasnt much better as a girl was jumped in there aswell as the staff letting them kiss and make out just because they werent fighting. they also provided my guardians with no information and didnt even speak to her until telling her when she could get me. none of the staff know the correct rules either because one nurse walked me to my room with deodorant my guardian dropped off where another later on confiscated it and threw it away before i could even use it. a male staff also tried to convince us we could use a RANDOM girls lipgloss who had left because he disinfected the outside with alcohol even though the bacteria was inside. ANOTHER male nurse when asked questions constantly ignored said question because he was more focused on the fact me and his sister shared the same name. i also had to REPEATEDLY beg for them to DO THERE JOB and search my bag of clothes so i could have something to wear. then when my blood pressure actually was high they gave me a cup of water and didnt even bother to retake it afterwards. the doctor in charge of mine and others discharge was barely there aswell. not to mention when walking outside for gym time they would make the kids who didnt even have shoes still walk outside while it was freezing and pouring raining in socks. another girl there was given a mix of prozac and melatonin to the point she looked high and fell asleep infront of me in 2 minutes. standing up. they also tell you its a week long program whilst some kids were there for up to 2 weeks even though they had parents who they couldve returned to and were mentally stable.

Response from the owner1 month ago
Thank you for taking the time to share your feedback. At our facility, we strive to provide safe and compassionate care and take concerns like these very seriously. Medications are prescribed and monitored by licensed healthcare professionals, and program lengths are determined based on individual treatment needs. While the experiences described do not reflect the standards we aim to uphold, we welcome the opportunity to better understand your concerns. Please feel free to contact us directly so we can address this matter further.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Ridgeview Institute

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Positive Impact Health Centers
Decatur, GA (404) 589-9040

Positive Impact Health Centers

Positive Impact Health Centers provides HIV specialty care and support servi... read more.
Ridgeview Institute – Monroe Inpatient Services
Monroe, GA (884) 350-8800

Ridgeview Institute – Monroe Inpatient Services

Ridgeview Institute offers comprehensive programs for adults 18 years of age... read more.
Atlanta Mission – The Potter’s House
Jefferson, GA (706) 543-8338

Atlanta Mission – The Potter’s House

Atlanta Mission - The Potter's House is a long-term residential program for ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?