Renew Counseling Services

2500 W Layton Ave, #110 Milwaukee, WI 53221
DetoxOutpatient
Renew Counseling Services WI 53204

About Renew Counseling Services

Renew Counseling Services in Milwaukee, Wisconsin, is a family owned practice operating since 1985. They provide mental health services such as psychiatric evaluations, substance abuse or gambling counseling, parenting skills, elderly AODA program and domestic violence support.

Renew Counseling Services in Milwaukee, Wisconsin, is a family owned practice operating since 1985. They provide mental health services such as psychiatric evaluations, substance abuse or gambling counseling, parenting skills, elderly AODA program and domestic violence support.

To get started, you’ll need to call or visit their office and schedule an appointment with an intake specialist. You’ll then meet your new therapist or counselor and begin treatment. Together, you’ll create a treatment plan that works towards your goals. If medication is part of your treatment plan, you’ll be referred to one of their onsite prescribing doctors.

Renew Counseling Services accepts Medicaid, Medicare, United Health Care, Molina and Milwaukee County Adult AODA/Wiser Choice. Their fees are listed on their payment agreement form so if you don’t have coverage, you’ll know exactly how much you’ll pay.

I like that they are active on social media and post tips such as 10 strategies to reframe negative thoughts. Some past clients say that this facility is clean and that staff are warm and helpful.

Latest Reviews

Janice Strong
7 months ago on Google
5
My family would love to share how Renew counseling has assisted our family in becoming a great family and part of this community. I was raising my granddaughter and she was having problems and we resorted to attending outpatient mental health services from Renew. We attended outpatient mental health services, after a psychiatric evaluation. We were a more wholesome family. My granddaughter did not feel embarrassed any longer about having her mental health issues. They had a great anger management Education. Thank you Renew
Response from the owner7 months ago
Thank you for the positive feedback!
Berl�n Sand
8 months ago on Google
1
Don't go here this place is bad for people with mental illness
Response from the owner7 months ago
We are very sorry to hear that you have had a bad experience with Renew Counseling Services. We take your feedback seriously and are committed to making things right and providing quality care. We are here to look into any feedback we get and are open to discussing your experience.
Young Deuces
8 months ago on Google
5
Absolutely amazing work. 10/10
Response from the owner7 months ago
Thank you for the kind words!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.
heart-hands iconIntervention Services
If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

In Wisconsin, dual-diagnosis rehabs provide beneficial comprehensive care if you're struggling with a co-occurring mental health and substance abuse disorder. You can usually expect treatment to include evidence-based therapies such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT) in order simultaneously to address both conditions.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy offers you a tailored approach to treat drug addiction. This focuses on your unique needs and offers you personalized support outside of a group setting. You begin to understand what triggers your addictive behavior and develop coping skills that can support your recovery.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction treatment in Wisconsin emphasizes life skills training to help you relearn critical capabilities for day to day life. This training helps you build healthy, positive strategies for everything from self care, to career, to interpersonal relationships.

Amenities

  • private iconPrivate Setting
  • home-setting iconResidential Setting

Contact Information

Phone icon (414) 383-4455
Building icon

2500 W Layton Ave
#110
Milwaukee, WI 53221

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Kerry Nenn, BSW

Reviews of Renew Counseling Services

2.66/5 (39 reviews)
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Reviews

1

Unprofessional staff, they don't care about their patients. I’ve spent more time waiting on hold during a phone call than I ever did with the therapists, unbelievable! It is a dirty, unprofessional place, so I would not recommend it for therapy.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (38 reviews)
Janice Strong
7 months ago
5

My family would love to share how Renew counseling has assisted our family in becoming a great family and part of this community. I was raising my granddaughter and she was having problems and we resorted to attending outpatient mental health services from Renew. We attended outpatient mental health services, after a psychiatric evaluation. We were a more wholesome family. My granddaughter did not feel embarrassed any longer about having her mental health issues. They had a great anger management Education. Thank you Renew

Response from the owner8 months ago
Thank you for the positive feedback!
Berl�n Sand
8 months ago
1

Don't go here this place is bad for people with mental illness

Response from the owner8 months ago
We are very sorry to hear that you have had a bad experience with Renew Counseling Services. We take your feedback seriously and are committed to making things right and providing quality care. We are here to look into any feedback we get and are open to discussing your experience.
Young Deuces
8 months ago
5

Absolutely amazing work. 10/10

Response from the owner8 months ago
Thank you for the kind words!
Demetrius Strong
8 months ago
5

Very professional staff! Friendly and helpful!

Response from the owner8 months ago
Thank you for your feedback. We appreciate you!
Packerman Dude
8 months ago
4

Trusted and professional staff

Response from the owner8 months ago
We appreciate your response!
Marta Galindo
8 months ago
5

Need the help for family/friends or anyone in a mental or emotional situation go to Renewal Counseling they have the best services and support for anyone. Also they will work with you on your availability, they will also work with you if you do not have the coverage. They have inexpensive out-of-pocket services. Help anyone out there with mental/emotional/physical/any type of Alcohol or Drug Abuse. This is the right place to go too.

Response from the owner8 months ago
Thank you so much for the positive feedback. We appreciate you!
Velveteen Victoria
8 months ago
5

The staff here try very hard to help and The new location is very nice They are usually very busy , but that is because they take the time with each person that is really needed.

Response from the owner8 months ago
Thank you so much for your review! We really appreciate your feedback!
Esme Segura
8 months ago
5

Response from the owner8 months ago
Thank you so much for your positive feedback! We really appreciate you.
RA
8 months ago
5

Wonderful! Love the new facility. My therapist is amazing , and the nurse helped me change my life. I love how helpful and friendly everyone is there.

Response from the owner8 months ago
Thank you so much for leaving a review! We thank you for your business!
Mari Chavez
8 months ago
5

The staff is great! Really helpful and easy check in. The office is clean and therapists are great. I also get a text message and a phone call to confirm my appointment which is helpful. I am very happy with their services.

Response from the owner8 months ago
Hello Mari! Thank you so much for your positive review! We appreciate your feedback so much.
Wayne Croatt
8 months ago
5

A review from the President/CEO. First, I want to thank all of our staff and clients for advocating for Renew Counseling Services. We couldn't do it without you! With the move to our new location Renew Counseling Services strives to give quality care, respect and a peaceful environment. Renew continues to work hard in order to help service our clients even when behind the scenes can be demanding. With our new staff, policies and building we want to continue to help the people of Milwaukee and surrounding areas. We believe that mental health and addiction treatment comes first.

Joanna Mandella
11 months ago
1

If you re in need of psychiatric medication, they make you see a therapist 2x THEN ur able to schedule an appointment with the nurse/psy dr. The nurse/Psy Dr cares more about risk management rather than prescribing. Definitely NOT the place if you re looking for long term therapy. VERY unethical, and uneducated when it comes to mental health prescribing. Basically Dr Google. YES they make you drop , but that s anywhere you go, if you want the help, then dropping shouldn t even be an issue.

Response from the owner9 months ago
Hello Joanna, My name is Sheena and I am the Vice President here at Renew Counseling Services. I'm sorry to hear about your disappointment with us and I would like to assist you with making things right. We aim to provide the best quality care possible for our patients. We take feedback seriously and strive to provide compassionate and attentive care, and we re disappointed to hear that we fell short of your expectations. Please feel free to contact our office and speak to administration for further assistance in this matter.
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