Regional Health Systems – East Chicago Care Center

3903 Indianapolis Boulevard
East Chicago, IN 46312

Regional Mental Health Center - Stark Center IN 46312

About Regional Health Systems – East Chicago Care Center

Regional Mental Health Center ā€“ Stark Center is a drug and alcohol rehab and medical facility located in East Chicago, Indiana. They provide residential and outpatient addiction treatment programs for adults and adolescents.

Addiction-related services provided here include adult residential treatment, intensive outpatient treatment, medication assisted treatment, and gambling addiction services.

Inpatient addiction treatment
Recovery Matters is the adult inpatient 28-day treatment program that consists of a comprehensive health evaluation, individual and group therapy, and aftercare planning for sober living environments after treatment.

Intensive outpatient treatment
This is a client-centered program that includes medication-assisted treatment, family support, group therapy, and substance abuse education in a daytime setting.

Medication assisted treatment
Medication is a tool for recovery at this facility used by a trained medical team to help ease symptoms of withdrawal and cravings.

Adolescent outpatient groups
This addiction treatment program is geared toward adolescents and focuses on substance abuse and learning new coping skills in an outpatient group setting.

Latest Reviews

Cabo Wobble
1 month ago on Google
1
They only accept calls for appointments at 7am i have to work at 7am they are not flexible at all. Not to mention the staff is rude and unreasonable.
Response from the owner1 week ago
Cabo, I am sorry you experienced such a long wait and any inconvenience this has caused you. We strive to give each of our patients high quality care at all levels. We appreciate you bringing your concerns to our attention. If you'd like to address this further, please contact us at 219-685-1514 or customerservice@rhs.care. We appreciate you for sharing your experience.
Ray
1 month ago on Google
5
Each employee I have met has been courteous, patient ,understanding and focused on helping with my situations.
Response from the owner1 week ago
Hi Ray, we appreciate you sharing your experience with us. We are glad that the time you spent with us made a positive impact. Our staff works hard to give personalized care to each individual. Thank you for trusting us with your health journey.
Maria Alonso
Reviewed on 07/03/2024
5
As a patient with a Major Depressive Disorder, I was treated with the correct treatment that helped me with my symptoms and they offered there my medication while they ordered for me, also they helped with a program application to get a discount. It is an excellent place to get help. I was treated for a year with excellent results. Now I got my bachelor's in Psychology and I want to help others.

Location

Accepted Insurance

Regional Health Systems – East Chicago Care Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Regional Mental Healthā€™s outpatient mental health counseling is provided for individuals, couples and families of all ages by their professional staff of psychologists, clinical social workers, mental health counselors and psychiatrists. These programs provide help to adults and children having trouble effectively managing their lives through the various stages of change and development. Leaving home for the first time, getting married or divorced, coping with a loss and handling stress are a few of the life cycle events emphasized in these programs.
inpatient iconInpatient
Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.
intensive-outpatient iconIntensive Outpatient
Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.
24-hour icon24-Hour Clinical Care
When you receive 24-hour clinical care in Indiana, you'll be under constant supervision from highly trained medical staff. Nurses, doctors, and addiction specialists provide medications and other treatment to address withdrawal symptoms and any additional medical needs. Common medications that are prescribed include valium and Librium to relieve alcohol withdrawal, and anti-depressants to relieve cocaine withdrawal. For opioid abuse, doctors may prescribe methadone or naltrexone to manage cravings and clonidine to treat high blood pressure.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on oneā€™s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. This program assists clients who are physically dependent on drugs and/or alcohol that requires detoxification. Detoxification lasts 1-5 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Rapid Resolution Therapyā„¢ (RRT) is an innovative and holistic approach developed by Dr. Jon Connelly, founder of The Institute for Survivors of Sexual Violence. Unlike other approaches to trauma treatment that require an individual to experience painful emotions while reliving the trauma, RRT clears the negative effects of traumatic events effectively, quickly, and gently. In this uplifting approach to treatment and healing, negative habits and painful emotions are replaced by positive actions, energy, and a feeling of well-being.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Vocational Rehabilitation services provide information and skill building to train and assist severely and persistently mentally ill individuals in obtaining and maintaining community-based employment. Staff helps individuals locate types of employment that best fit both employer and applicant needs and provide job coaching to work with and train the employee on-the-job as well as monitor the employeeā€™s job progress. When an employee is referred by the program, employers can be confident that the new employee is prepared and receives ongoing support to maintain employment.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • building1 iconDay School
    They provide services for children and families in their schools by therapists and a case manager. Therapists are on site and involved with children through individual, group and family treatment. They work closely with school staff to address behavioral problems that are interfering with the educational process. Therapists are part of the case conferencing process for children in Special Education.

Accreditations

LegitScript has reviewed Regional Health Systems – East Chicago Care Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (219) 769-4005
Building icon

3903 Indianapolis Boulevard
East Chicago, IN 46312

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount

Reviews of Regional Health Systems – East Chicago Care Center

2.58/5 (34 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
10
4
1
3
4
2
3
1
16

Reviews

5
Own experience

As a patient with a Major Depressive Disorder, I was treated with the correct treatment that helped me with my symptoms and they offered there my medication while they ordered for me, also they helped with a program application to get a discount. It is an excellent place to ... Read More

Maria A.
Reviewed on 7/2/2024
2.5

I give this place a 5 out of 10 because at first the treatment was good but as it was advancing it started to feel like if it got stuck. Now I am in need of looking for another place to be treated at.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (32 reviews)
Cabo Wobble
1 month ago
1

They only accept calls for appointments at 7am i have to work at 7am they are not flexible at all. Not to mention the staff is rude and unreasonable.

Response from the owner1 month ago
Cabo, I am sorry you experienced such a long wait and any inconvenience this has caused you. We strive to give each of our patients high quality care at all levels. We appreciate you bringing your concerns to our attention. If you'd like to address this further, please contact us at 219-685-1514 or customerservice@rhs.care. We appreciate you for sharing your experience.
Ray
1 month ago
5

Each employee I have met has been courteous, patient ,understanding and focused on helping with my situations.

Response from the owner1 month ago
Hi Ray, we appreciate you sharing your experience with us. We are glad that the time you spent with us made a positive impact. Our staff works hard to give personalized care to each individual. Thank you for trusting us with your health journey.
Cody
5 months ago
5

B Lion
5 months ago
5

I am big guy, queer, trans and have intense anxiety. I have a problem even leaving my house and I have never had a problem here. I ve been coming here since 2022 and all the staff has been nice to me. I come for both mental health and physical health care and they accept my insurance. I ve never came and saw a receptionist not at the desk and they are always polite. I m not my best self yet, and that s okay because mental health takes time and years to understand. No one can spend a month or even a year with you and know exactly what s wrong with you mentally. Anxiety and depression and other illnesses are barriers that we need to work on lifelong and I am happy to have found a place that is open to me and my identity. It s a second home to me and I feel like they really care for me. I ve only felt that after two years though because I have issues with trust and tones of voices.

Response from the owner5 months ago
Hi B Lion, we appreciate you sharing your experience with us. We are glad that the time you spend with us made a positive impact. Our staff works hard to give personalized care to each individual. Thank you for trusting us with your health journey.
Patricia
8 months ago
1

Please stay away from this place, If you care about your mental health and your finances. They over charge and they did not care about my son mental health. Also I complained with billing they didn't fix the overdraft.

Response from the owner1 year ago
Hello Patricia, I'm sorry that you had a negative experience but thank you for taking the time to share with us. We are committed to providing high quality care to the members of our community. We value your input and would like the opportunity to hear more about how we can improve. Please contact us at customerservice@rhs.care or 219-685-1514, so we can work with you to address your concerns.
Lina No weapon formed against me shall prosper
9 months ago
1

Since you can t help me well, let me just help you your car is on fire

Response from the owner9 months ago
Hello, we take these reviews seriously; please reach out to us at 219-685-1514 or customerservice@rhs.care so we can obtain more feedback about your previous experience with us. Thank you.
Breezie Holiday
1 year ago
1

This place is so ghetto. The chick at the counter named Tiffany is rude and very unprofessional. I had an appointment on the 20th at 5:30 sat there for over 30minutes to them telling me they changed my appointment to the following Saturday. Never once did I receive a call letting me know they changed my appt. Dr Ware is a good doctor however the people that work the front counter need better training. They answer the phones with patients on speaker allowing those of us either standing at counter waiting to be checked in to hear everything the patient is saying which should go against some time of law or rule. I shouldn t know anything about Betty or Jim s medical business. The seats inside the place are fility people are buzzing to get inside and the girls at the counter yelling at those of us sitting there to get the door as if that s our jobs. I understand this is a mental health facility, however I m not there for anything mental my medical doctor has an office inside the place and I m feel like they act and treat people this way because of the type of facility it is. Sad to say different businesses and or organization in certain neighborhoods are totally run down and unprofessional

Response from the owner1 year ago
Hello Breezie, I am sorry to hear about your experience with our staff. We take patient care at all levels very seriously and appreciate you bringing your concerns to our attention. This account is far outside our standards and we will look into this immediately. If you'd like to address this further, please contact us at 219-685-1514 or customerservice@rhs.care. We appreciate you for sharing your experience.
Barbara Lidster
1 year ago
1

My grandson was here only for a week. Stay far away they DO NOT CARE ABOUT ANYONE OR ANYTHING!!!

Response from the owner1 year ago
Hi Barbara, thank you for taking the time to share your experience with us. We are committed to providing high quality care to the members of our community. We value your input and would like the opportunity to hear more about how we can improve. Please contact us at customerservice@rhs.care or 291-685-1514, so we can work with you to address your concerns.
Emily Matias
1 year ago
1

Don't recommend this place to any mental issues!! All the team has attitudes, a few minutes they throw you right away! The receptionist give you strange glares the moment to inter the doormoment you enter the doir!, they don't take the client seriously! 0 star!!!

Response from the owner1 year ago
Hello Emily, I am sorry to hear about your experience with our staff. We take patient care at all levels very seriously and appreciate you bringing your concerns to our attention. This account is far outside our standards and we will look into this immediately. If you'd like to address this further, please contact us at 219-685-1514 or customerservice@rhs.care. We appreciate you for sharing your experience.
Miriam Winchester
1 year ago
1

Completely unprofessional, leave patients to suffer for months for an appointment even during a mental breakdown. Won't even adjust medication.

Response from the owner1 year ago
Miriam, I am sorry you experienced such a long wait and any inconvenience this has caused you. We strive to give each of our patients high quality care. We understand how important it is to get your medication in a timely manner and apologize for any delays you've experienced. We want to remedy this situation for you. Please email us at customerservice@rhs.care or call at 219-685-1514.
March MarchHareZ Z
1 year ago
1

Same thing. Not going to go here after reading the reviews. Highly recommend elsewhere.

Response from the owner1 year ago
I am sorry you've had a poor experience, March. We take patient care at all levels very seriously and appreciate you bringing your concerns to our attention. We work hard to ensure every patient receives proper treatment and is treated with respect. We would like the opportunity to hear more from you. Please reach out to us at 219-685-1514 or customerservice@rhs.care.
Kyokusei
1 year ago
1

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