Red River Hospital

Wichita Falls, Texas

1505 8th Street
Wichita Falls, TX 76301

About Red River Hospital

Red River Hospital in Wichita Falls, Texas, is a provider of inpatient and outpatient behavioral healthcare for children, teens, adults, seniors, and veterans alike. Support is available to individuals regardless of race, ethnicity, or cultural background. They accept many major insurance plans, as well as Medicare and CMO Medicaid.

I’m impressed at the scope of Red River’s treatment programs. It’s not often you find support for children, teens, and adults all under one roof. They also offer medical detox services, ongoing case management, medication management, recreational therapy, as well as group, individual, and family therapy.

A daily school is provided for children and teens, which involves lessons led by local public school district teachers. They also provide telehealth and mobile assessment programs, which are ideal for those with limited mobility. In general, I think it’s great that this facility has considered these important elements to make treatment as accessible as possible for all age groups and situations.

Unfortunately, some previous clients have had negative experiences, mentioning a lack of professionalism, services being understaffed, and trouble with admissions.

Payment Options

Private Insurance
Self-pay options
Financial aid
Medicare
Military insurance
Medicaid
Medicare

Levels of Care

Outpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The intensive outpatient program (IOP) offers 3-4 hours of treatment daily.

12-Step

12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. Their partial hospitalization program (PHP) offers 6 hours of treatment daily.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adolescence program

Adult program

Program for men

Program for women

Young adult program

Children program

Elderly program

Hearing impaired program

HIV/AIDS program

LGBTQ program

Military program

Settings & Amenities

Private setting
Recreation room
Art activities

Insurance

Our Policy: Red River Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Amerigroup

Cenpatico

WellCare

Treatment

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(940) 400-0733

Website

1505 8th Street
Wichita Falls, TX 76301

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Get Help Now - 817-618-0261

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Reviews

2.52 (80 reviews)

Rehab.com (2)

Google (78)

Google Rating

2.5 (78 reviews)

Shelli Ray

1 month ago

My first stay there was on the mental health & addiction wing. The first few days were a shock regarding the way the staff treated myself and others who were there for help but were met with emotionally abusive staff. I wasn't aware a therapist had witnessed the harsh way I was being spoken too until I met with her. She said I appeared terrified. I explained I couldn't understand how mental health patients would benefit when staff add on emotional turmoil.The next time I met with her, she said she reported the staff's behavior towards myself and others to administration. She said not to worry as she did not use my name specifically."Administration reps met with staff and they were admonished. They were told that any personal issues that negatively effect their mood be left outside the facility."This was a 2 week period over the Christmas holiday. I can say that I enjoyed the company of and getting to know other patients, however, there were little to no actual programs to attend due to lack of staff.I failed to stay sober and my depression worsened. I chose Red River for inpatient treatment again. My stay was shorter after concern form statements made by 2 staff that were words I used on my last exit report. It was apparent my exit report complaints were shared among staff. I decided to leave as soon as Dr. Wreck approved my departure. I was told that my insurance would cover approximately 2 weeks if I chose to receive care on the 3rd floor addiction wing. I was told the 3rd floor was the best unit regarding care and therapy.Several months later, I needed more help with my alcohol addiction. I asked to be placed with the 3rd floor therapist. This 3rd stay was torture, both physically and emotionally. I was left Fri-Monday without my daily meds bc they "had a new computer system and my meds werent pulling up. This resulted in withdrawal from, not only alcohol, but my daily psych and thyroid medications. When I felt a bit better Tues. My roommate began lying to get me removed from her room. I already heard her on my first day, complaining about people entering her room and wanting staff to give her back a sign she had made to keep others out. I was placed as her roommate and listened to her give indirect warnings regarding her belongings and twice she apoligized the following mornings for cursing and warning me regarding her things. She said she had 8 days left and staff was driving her crazy.I was blind-sided a couple of days later as without being addressed at all, I was kicked off 3rd floor and sent to the 2nd floor, problomatic patient wing. When i pleaded to know what I did, a nurse nastily said "you ate a cigarette." I was in shock that without proof, they would send me to a most disturbing place.When i met with Dr.. wieck and expressed i was scared that a lie could cause this. He said the nurse had a list of violations, not just eating a cigarette. He did not tell me the other alleged violations.I made advanced request to be picked up by Sharp Lines. Dr. WIECK sad he would release me, however, he couldnt without secure transportation. He was surprised to learn I had made arrangements and signed my release for 2 days later.I 100% believe i was treated so poorly and cruely because of the complaints from my first stay that therapist(Tara) told administration that resulted in staff being admonished.

Savannah Mckelroy

2 months ago

I would not recommend working here. I was a well respected staff member by patients and the staff were the only issue. I can say from first hand that a lot of the staff only care about the pay before the patients. Patients need to be treated better!!!! I only stayed for the patients but it got too much after 4 years with the other staff members. 100000% go to the state hospital if you want to work in mental health in Wichita Falls.

Erika Richardson

Where do we begin!My wife came here to get help voluntarily, to get started on medication and to start some type of therapy and be desensitized.Since day one, I ve had a problem with this facility and the faculty.First, I am the emergency contact and they refused to give me any information and were very rude. Then, the told me I was taken off of her emergency contact.After that, they told me they were sorry about the mix up because her mother had been calling for her information and she said she didn t want to give it out to her. However, I called her mother to verify (I knew she hadn t) if she had been trying to get information about her daughter in to which she even responded she didn t even know what facility she was in.After speaking with the health supervisor before her AMA even being signed, they said they would court mandate her to be there.How, on what grounds? She wasn t a harm to herself, hadn t tried to actively do anything, nor had a plan to harm herself.She has asthma and alerted them of this and her allergies when she entered the facility. When she went to actually ask for her inhaler to use because she was having trouble breathing they told her it wouldn t be available to her and it wasn t in her drawer. So what, she has an asthma attack and because of your negligence when she came in she would suffer? She was supposed to have access to it after she was admitted.After being there on her 3rd day and still not having access to any medication or having started on anything, I kept calling and asking and finally showing up to the lobby and sat down and finally got them to start her on the medication she should ve prior.She told me the nurses had been rude, but when I was sitting there and listening to how they were speaking to these patients it is atrocious. I was downstairs in the lobby listening to them being rude and telling them to get away from the window and go lay down and leave them alone.I can t imagine what they say when people who aren t inside aren t listening.She signed her AMA unto which they came back quickly and said she was going to be court mandated because she was a harm to herself. However, she was told that the acting physician didn t want to file the paperwork to release her.The next morning they still being very rude, they were trying to scare her and told her if she follows through with this and they court mandate it would be at least 30 days or she could rescind her statement about it. I told her not to and to keep pushing forward. Finally, she saw a dr and is being released today.Finally, some medical attention was needed and the patients never received it, and I can t believe people are being treated like that. My wife started documenting everything going on and a fellow nurse told other patients they should be doing the same.And also, if you re not doing anything wrong in a facility you should have no worries about your license at the end of the day. If we would ve received the help we wanted and the therapy that we expected we would have no problem. However, how they treat patients isn t right at all and they will continue to do this until they are stopped. I m sad about the others inside who need the help and have nobody else to speak for them outside of the facility.There s others in there I wish I could help out the same way but I can t. If you have a loved one or care for someone do not let them go to this facility.There are a few good people there, but not enough to really help out and make the bigger difference.The people who are in charge are the worst part of it. The others try to do the best they can. The state and health board needs to get this place checked out and get rid of the people doing harm. Please, find anywhere else to take your loved one because if this is their first time getting help they would not want to experience it again. Already notified my insurance to let them know what s going on. Don t let this be your loved one. The reviews are true.

Shannon Diego

3 months ago

The operator who sounds like an older woman and was working on July 3rd 2024 in the evening is one of the most hateful awful people I ve ever spoken with in my life. If someone s loved one has just attempted to take their life and this is how you talk to them ? For no reason? She got an attitude right away. I simply had a concern that I thought the medical staff should know. I discussed with loved ones and they said I should definitely call them. I started to tell her because I didn t know I was speaking with the operator. She finally told me she was after verbally attacking me and then proceeded to tell me with a condescending attitude that they have professionals for that and I said I was going to report her because this was unnecessary and she said I can do whatever I like and what exactly would I like for her to do? Well first of all connect me to the UNIT! Second don t start meaning and groaning the minute someone utters a breath. I would like to speak to medical staff about this and not ever be conversing with the operator who seems to hate the world. She said I needed a patient ID. I said ok I will call back with it. She hung up. So I called my family members and got the number and called back and she put me on hold for a very long time making all kinds of noise in the background saying she had connected me. Well she didn t . I waited and waited and she came back and said it wasn t a valid number . I gave it to her again and she said no it s not valid. On July 4th I called back and received a different person and wouldn t you know it was a valid patient ID. This lady needs to pull it together and/or lose her job.

Daniel Hance

4 months ago

Horrible - all the way around.

James White

Don't go here

Melissa Scott

Whoever answers the phones needs to be fired and never allowed around children or humans for that matter. Never in a mental health facility should people be spoken over, hung up on and disregarded when calling to get information on their MINOR CHILD. 4 days, no updates, not even a phone call to give me his patient ID, till my kid calls me screaming they are giving him a shot to calm down the lack of communication with parents is insane but admin is atrocious.

Cindy Young

5 months ago

I wouldn't send my dog there. The state of Texas needs to check this place out

Lucy Lewis

the most unprofessional mental health service i ve ever encountered, i had a loved one here and i was denied being able to speak to them, i had calls declined, i heard the way they spoke to patients and it was disgusting, trying so hard to get my loved one out of there, if you value your sanity and recovery, this is not the place to be.

Ann Marie Otto

6 months ago

People are rude!! Will hang up in ur face!!

Amanda Gresham

I would absolutely recommend the outpatient program at Red River. I was hesitant at first but found myself surrounded by kind, considerate, patient, and compassionate staff. I do want to sing the praises of Mrs. Erica Mendoza LCSW Therapist III. She has been blessed with a git of healing and presented me with exactly what I needed when I needed it to help heal myself. If it had not been for Erica, and this intense program, I would not have been able to begin to heal. She, the staff, and this program are a gift to the community and should be praised for all the excellent work they do.

Dee Ennis

7 months ago

Do NOT let your loved ones go here. They gave a patient (family friend) a shot, drugged her up, and left her unconscious for days in her room. They did not check on her and kept telling her family she was just sleeping and now she is in the ICU on a ventilator fighting for her life! Thank goodness her children DEMANDED to see her and that she be transferred to the ER. That s someone s mom, grandma, and loved one that they just left to die without a care!!! They have no concern for their patients at all and would rather sit around and talk bad about the patients they are supposed to be caring for and helping.

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