Red River Hospital

1505 8th Street
Wichita Falls, TX 76301

Red River Hospital TX 76301

About Red River Hospital

Red River Hospital in Wichita Falls, Texas, is a provider of inpatient and outpatient behavioral healthcare for children, teens, adults, seniors, and veterans alike. Support is available to individuals regardless of race, ethnicity, or cultural background. They accept many major insurance plans, as well as Medicare and CMO Medicaid.

I’m impressed at the scope of Red River’s treatment programs. It’s not often you find support for children, teens, and adults all under one roof. They also offer medical detox services, ongoing case management, medication management, recreational therapy, as well as group, individual, and family therapy.

A daily school is provided for children and teens, which involves lessons led by local public school district teachers. They also provide telehealth and mobile assessment programs, which are ideal for those with limited mobility. In general, I think it’s great that this facility has considered these important elements to make treatment as accessible as possible for all age groups and situations.

Unfortunately, some previous clients have had negative experiences, mentioning a lack of professionalism, services being understaffed, and trouble with admissions.

Latest Reviews

Brandon Johnson
3 weeks ago on Google
1
My wife got brought there almost 2 weeks ago and every single day, 3x a day I have called to get ahold of her doctor or social worker to get information, schedule to come see her, and learn about anything.Not one has answered or called back after countless voicemails.If you plan for a loved one to be seen here, look elsewhere. You won t get to see them or know if they re ok at any point.
The Way I Cici It
3 weeks ago on Google
1
Not a place for mental well-being. If you're suicidal, this is the place to get that last extra push to do it.
Sierra Dodge
1 month ago on Google
1

Location

Accepted Insurance

Red River Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The intensive outpatient program (IOP) offers 3-4 hours of treatment daily.
12-step icon12-Step
12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. Their partial hospitalization program (PHP) offers 6 hours of treatment daily.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting
  • recreation iconRecreation Room
  • art iconArt Activities

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (940) 400-0733
Building icon

1505 8th Street
Wichita Falls, TX 76301

Fact checked and written by:
Lauren Thompson
Edited by:
Anna Spooner

Reviews of Red River Hospital

2.52/5 (83 reviews)
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Reviews

1.5

Openly inconsistent day-to-operations as determined/overlooked by admin staff (or maybe it was simply blatant disregard, or even willful negligence) to even try to maintain some basic semblance of any quality of life. Repeatedly failing to even attempt to adhere to their own ... Read More

Reviewed on 1/9/2019
5

We have years of experience with many of the hospitals in the three county area. GO TO RED RIVER! This place saved my son's life, and we cannot say enough positive things about his experience there. Dual Diagnosis services are definitely a specialization and you will find ev ... Read More

Reviewed on 5/2/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (81 reviews)
Brandon Johnson
3 weeks ago
1

My wife got brought there almost 2 weeks ago and every single day, 3x a day I have called to get ahold of her doctor or social worker to get information, schedule to come see her, and learn about anything.Not one has answered or called back after countless voicemails.If you plan for a loved one to be seen here, look elsewhere. You won t get to see them or know if they re ok at any point.

The Way I Cici It
3 weeks ago
1

Not a place for mental well-being. If you're suicidal, this is the place to get that last extra push to do it.

Sierra Dodge
1 month ago
1

Shelli Ray
2 months ago
1

My first stay there was on the mental health & addiction wing. The first few days were a shock regarding the way the staff treated myself and others who were there for help but were met with emotionally abusive staff. I wasn't aware a therapist had witnessed the harsh way I was being spoken too until I met with her. She said I appeared terrified. I explained I couldn't understand how mental health patients would benefit when staff add on emotional turmoil.The next time I met with her, she said she reported the staff's behavior towards myself and others to administration. She said not to worry as she did not use my name specifically."Administration reps met with staff and they were admonished. They were told that any personal issues that negatively effect their mood be left outside the facility."This was a 2 week period over the Christmas holiday. I can say that I enjoyed the company of and getting to know other patients, however, there were little to no actual programs to attend due to lack of staff.I failed to stay sober and my depression worsened. I chose Red River for inpatient treatment again. My stay was shorter after concern form statements made by 2 staff that were words I used on my last exit report. It was apparent my exit report complaints were shared among staff. I decided to leave as soon as Dr. Wreck approved my departure. I was told that my insurance would cover approximately 2 weeks if I chose to receive care on the 3rd floor addiction wing. I was told the 3rd floor was the best unit regarding care and therapy.Several months later, I needed more help with my alcohol addiction. I asked to be placed with the 3rd floor therapist. This 3rd stay was torture, both physically and emotionally. I was left Fri-Monday without my daily meds bc they "had a new computer system and my meds werent pulling up. This resulted in withdrawal from, not only alcohol, but my daily psych and thyroid medications. When I felt a bit better Tues. My roommate began lying to get me removed from her room. I already heard her on my first day, complaining about people entering her room and wanting staff to give her back a sign she had made to keep others out. I was placed as her roommate and listened to her give indirect warnings regarding her belongings and twice she apoligized the following mornings for cursing and warning me regarding her things. She said she had 8 days left and staff was driving her crazy.I was blind-sided a couple of days later as without being addressed at all, I was kicked off 3rd floor and sent to the 2nd floor, problomatic patient wing. When i pleaded to know what I did, a nurse nastily said "you ate a cigarette." I was in shock that without proof, they would send me to a most disturbing place.When i met with Dr.. wieck and expressed i was scared that a lie could cause this. He said the nurse had a list of violations, not just eating a cigarette. He did not tell me the other alleged violations.I made advanced request to be picked up by Sharp Lines. Dr. WIECK sad he would release me, however, he couldnt without secure transportation. He was surprised to learn I had made arrangements and signed my release for 2 days later.I 100% believe i was treated so poorly and cruely because of the complaints from my first stay that therapist(Tara) told administration that resulted in staff being admonished.

Erika Richardson
3 months ago
1

Where do we begin!My wife came here to get help voluntarily, to get started on medication and to start some type of therapy and be desensitized.Since day one, I ve had a problem with this facility and the faculty.First, I am the emergency contact and they refused to give me any information and were very rude. Then, the told me I was taken off of her emergency contact.After that, they told me they were sorry about the mix up because her mother had been calling for her information and she said she didn t want to give it out to her. However, I called her mother to verify (I knew she hadn t) if she had been trying to get information about her daughter in to which she even responded she didn t even know what facility she was in.After speaking with the health supervisor before her AMA even being signed, they said they would court mandate her to be there.How, on what grounds? She wasn t a harm to herself, hadn t tried to actively do anything, nor had a plan to harm herself.She has asthma and alerted them of this and her allergies when she entered the facility. When she went to actually ask for her inhaler to use because she was having trouble breathing they told her it wouldn t be available to her and it wasn t in her drawer. So what, she has an asthma attack and because of your negligence when she came in she would suffer? She was supposed to have access to it after she was admitted.After being there on her 3rd day and still not having access to any medication or having started on anything, I kept calling and asking and finally showing up to the lobby and sat down and finally got them to start her on the medication she should ve prior.She told me the nurses had been rude, but when I was sitting there and listening to how they were speaking to these patients it is atrocious. I was downstairs in the lobby listening to them being rude and telling them to get away from the window and go lay down and leave them alone.I can t imagine what they say when people who aren t inside aren t listening.She signed her AMA unto which they came back quickly and said she was going to be court mandated because she was a harm to herself. However, she was told that the acting physician didn t want to file the paperwork to release her.The next morning they still being very rude, they were trying to scare her and told her if she follows through with this and they court mandate it would be at least 30 days or she could rescind her statement about it. I told her not to and to keep pushing forward. Finally, she saw a dr and is being released today.Finally, some medical attention was needed and the patients never received it, and I can t believe people are being treated like that. My wife started documenting everything going on and a fellow nurse told other patients they should be doing the same.And also, if you re not doing anything wrong in a facility you should have no worries about your license at the end of the day. If we would ve received the help we wanted and the therapy that we expected we would have no problem. However, how they treat patients isn t right at all and they will continue to do this until they are stopped. I m sad about the others inside who need the help and have nobody else to speak for them outside of the facility.There s others in there I wish I could help out the same way but I can t. If you have a loved one or care for someone do not let them go to this facility.There are a few good people there, but not enough to really help out and make the bigger difference.The people who are in charge are the worst part of it. The others try to do the best they can. The state and health board needs to get this place checked out and get rid of the people doing harm. Please, find anywhere else to take your loved one because if this is their first time getting help they would not want to experience it again. Already notified my insurance to let them know what s going on. Don t let this be your loved one. The reviews are true.

Shannon Diego
3 months ago
1

The operator who sounds like an older woman and was working on July 3rd 2024 in the evening is one of the most hateful awful people I ve ever spoken with in my life. If someone s loved one has just attempted to take their life and this is how you talk to them ? For no reason? She got an attitude right away. I simply had a concern that I thought the medical staff should know. I discussed with loved ones and they said I should definitely call them. I started to tell her because I didn t know I was speaking with the operator. She finally told me she was after verbally attacking me and then proceeded to tell me with a condescending attitude that they have professionals for that and I said I was going to report her because this was unnecessary and she said I can do whatever I like and what exactly would I like for her to do? Well first of all connect me to the UNIT! Second don t start meaning and groaning the minute someone utters a breath. I would like to speak to medical staff about this and not ever be conversing with the operator who seems to hate the world. She said I needed a patient ID. I said ok I will call back with it. She hung up. So I called my family members and got the number and called back and she put me on hold for a very long time making all kinds of noise in the background saying she had connected me. Well she didn t . I waited and waited and she came back and said it wasn t a valid number . I gave it to her again and she said no it s not valid. On July 4th I called back and received a different person and wouldn t you know it was a valid patient ID. This lady needs to pull it together and/or lose her job.

Daniel Hance
5 months ago
1

Horrible - all the way around.

James White
5 months ago
1

Don't go here

Melissa Scott
5 months ago
1

Whoever answers the phones needs to be fired and never allowed around children or humans for that matter. Never in a mental health facility should people be spoken over, hung up on and disregarded when calling to get information on their MINOR CHILD. 4 days, no updates, not even a phone call to give me his patient ID, till my kid calls me screaming they are giving him a shot to calm down the lack of communication with parents is insane but admin is atrocious.

Cindy Young
6 months ago
1

I wouldn't send my dog there. The state of Texas needs to check this place out

Lucy Lewis
6 months ago
1

the most unprofessional mental health service i ve ever encountered, i had a loved one here and i was denied being able to speak to them, i had calls declined, i heard the way they spoke to patients and it was disgusting, trying so hard to get my loved one out of there, if you value your sanity and recovery, this is not the place to be.

Ann Marie Otto
7 months ago
1

People are rude!! Will hang up in ur face!!

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