Ralph H. Johnson VA Medical Center

Charleston, South Carolina

109 Bee Street
Charleston, SC 29401

(843) 577-5011
3.59 (275 reviews)

About Ralph H. Johnson VA Medical Center

Ralph H. Johnson Department of Veterans Affairs Medical Center is a mental health rehabilitation facility operated by the Department of Veterans Affairs in Charleston, South Carolina, a short distance from the Ashley River. This program exclusively serves qualifying veterans and service members. They serve adult clients. VA locations like this facility offer clients a wide range of primary and specialty care services in addition to its behavioral health rehabilitation programs. Their goal is to give clients tailored, targeted care that meets veterans' unique and complex needs. Services offered include:

Outpatient care allows clients to receive treatment without living in a facility or other restrictive environment. Clients visit the clinic on a fixed schedule to receive treatment tailored to their needs. Services delivered through outpatient care include therapy and psychiatric services. Clients can also receive homeless care and transitional care management for returning veterans.

Ralph H. Johnson Department of Veterans Affairs Medical Center accepts VA benefits alongside most private insurance. However, in network and out of network benefits can vary between carriers, so clients should confirm their coverage and benefits with their plan before enrolling in a treatment plan.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • financial-aid iconFinancial aid
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients undergoing treatment in an intensive outpatient program (IOP) remain in or return to their homes following detox and/or inpatient rehab. They engage in multiple, extended treatment sessions weekly, with most intensive outpatient rehabs requiring between nine and 20 therapeutic hours per week. These programs are ideal for clients in early recovery and those at an elevated risk of relapse and typically combine counseling, recovery education, holistic care, and medication assisted treatment (MAT).

aftercare iconAftercare

Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

If your friend or family member is living with a substance abuse issue, a drug intervention in South Carolina can help them accept the treatment they need. A drug intervention is a structured confrontation initiated by family and friends and facilitated by intervention services. The professional interventionist provides education about addiction, enabling, and available treatment options.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • private iconPrivate setting
  • river iconRiver view
  • car iconPrivate transportation

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6587

Phone icon Contact

Phone icon (843) 577-5011
Building icon

109 Bee Street
Charleston, SC 29401

Call Now - Help is Available
Get Help Now - 803-575-2354
Question iconSponsored
Edited by:
Quentin Blount

Reviews

3.59 (275 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (274)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

This place wasn't even half of what I expected it to be, maybe my expectations were a little bit high but instead of happy of the treatment I received I am disappointed.

Reviewed on 2/28/2019
Overall Experience
Date Submitted

Google Rating

3.6 (274 reviews)
Bernadine Browning
1 month ago
2

My husband had appointment on Tuesday Sept 3 to get his lab work done. When he got there the system was down and they turned him away. He was told they would call with a new appointment. It's been 2 days & nothing. He called the Hinesville # and spoke with Keesha-Ann from appointment. She couldn't do anything but she would turn this over to your nurse. Then why is she working the appointment line. My husband has appointment on Tuesday September 10 for the results of his Labs work...How's that going to work for him. Please explain!!

Elliot Epstein
2 months ago
1

Why bother writing a review. The VA is full of incompetence and I'm sick of it. I'm fully able and find it very difficult to be a patient.The entire system is setup to underserve veterans!

BigLuke51
2 months ago
5

I had a very great healthcare experience at the Charleston VA Ralph H. Johnson healthcare system. I was greeted and thanked for my service. They treated me with excellent care. I felt extremely safe and comfortable with the staff that was assigned to my care team. I would definitely like to thank the receptionist for the prompt and professional checkin experience. My nurse was Alonda and Rachel. These ladies on the third floor rock on all levels!! Both of these ladies were extremely professional and compassionate with me from start to finish. They were very transparent and they kept my husband well informed with updates throughout my procedure. I know people have different experiences, but overall my experience was very good and I would highly recommend this Charleston VA healthcare system to other veterans. FYI, it s not a perfect system, but what system is perfect when we are dealing with imperfect people. We have to do our part to help improve other veterans healthcare experiences by being more grateful for the services that are being provided to Veterans via this system.

zach clynes
2 months ago
1

Employees at this facility are completely rude, they call but do not leave a voicemail. When calling back they put you on hold, and when you answer they hang up so you have to keep calling.

Tenee Baker
2 months ago
1

This is the reason why I have to give this facility a one star: I have had more difficulty with this facility and this VISN than I have ever had with any other VA Medical Center. A lot of the doctors and specialists were wonderful. What isn't so great is beneficiary travel. I do think that this is an issue with a lot of the VA Facilities, but it needs to be clear that if we are to be sent out into the community, that it is conveyed to the community care provider and the veteran that beneficary travel needs to be submitted and not automatically reimbursed like it would be for the Kiosks at the facility. I was denied beneficary travel when I had to come up to MUSC per my general surgeons orders to get an implant. This implant would be for the location of where they were going to remove my benign mass that had gotten bigger on my left breast. So I traveled 2.5 hours to go to MUSC because that is where they sent me and VA facility did not have the equipment for that procedure. I was already struggling financially because I had traveled back and forth preparing for two procedures. One had to be moved and it is decided that both procedures could be done on the same day. The problem was that number one, beneficiary travel was and still is backlogged, so I couldn't get reimbursed. Patient advocate could not assist because they didn't have any programs. I was sent to social work with suprisingly they had no solutions for me either. This left me in my car, upset and calling the crisis hotline. I have 8 specialists between MUSC and VA. And I was concerned that I was not going to be able to afford returning for my preop appt. My mother was traveling from California to help me with my recovery and with my daughter. I was so stressed that I felt like just ending it. I was thankful that another social worker was able to help with some solutions and local veteran organizations took out their own money to make sure that I got back and forth for the rest of the month. I have been back and forth with travel and their BTSS program. Since I was confused on where to submit and it is shown in their system that I placed the form in the incorrect spot, then resubmitted it as their supervisor told me to, I was denied for the travel that I had to go to for my breast tag. I explained what happened and they didn't seem to give a damn because it was over 30 days since I had the procedure. I have submitted the form as provided in the denial letter which was a Notice of Disagreement and requested a higher level review. I got a message just telling me that it was denied with no actual process of my higher review and informal hearing. Almost like it was ignored. When someone request for a higher review, I don't think that the address should be the VA Medical Facility. I have only seen these things happen with the VBA and not the VHA. To this day, the form that I submitted has not been answered and I am having difficulties submitting forms into the system because the community care providers are not on their list. I was rudely told in a secure message that one of them was there and I needed to know where. They lied to patient advocate and put in writing that they have spoken to me when they have not. So now, I have to send this up to the Senator's office because it appears that travel is either annoyed with me or they simply do not care about how much of a hardship that they can put veterans and their families in. The no exceptions rule for 30 days is crap, especially when veterans are not being made aware. Providers would be more than happy to have forms on standby, which they do now that I AS THE VETERAN told them something that the VA should have been telling them. I mean, they are paying for our care, so why leave them in the dark?The veteran organizations that helped me locally I am extremely greatful for, but it is sad that they did more for me and my care than this facility's beneficiary travel has done. These veterans also do not trust this facility because of beneficiary travel alone. Stop lying to us and do better. We deserve better.

Claudia Haselton
2 months ago
5

Ann Lynn
2 months ago
5

This medical center is great. The people go out of their way to be nice and helpful. My sense of direction is almost non-existent so anytime I'm just looking quizzical trying to get my bearings someone asks if they can help. The food in the canteen is good, too.

VSO
2 months ago
1

** updatedWhere do I even start?1) Community care expects you to answer every call and refuses to call when it's convenient for the Vet. I was just on hold with community care for 1 hour and 25 minutes (see photo) before I heard, "I'm sorry, we're currently experiencing a system error. Please try your call again later, " and I was hung up on.2) The pharmacy refuses to give me the prescription that I was prescribed by another VA, which works for me, and wants to give me another that doesn't. They literally said, "we can write you a prescription so you can go to the pharmacy, but you have to pay out-of-pocket." No joke! She instructed me to purchase it out of pocket! I'm 100% P&T service connected disabled.3) My drive to primary care takes over an hour, but they refuse to allow me community care.4) I had to find out On My Own that the VA scans of my thyroid showed level 5, highly concerning, nodules.5) I sent a secure message to my primary care regarding said results. She only called me to discuss my cholesterol. I am a health nut, fit, and have no history of cholesterol issues, but hypothyroidism IS a cause of cholesterol issues and liver failure!!Does the VA WANT me to die!!??And... 6) As of this post (in November) there are still several other appointments that haven't been referred to community care that haven't been scheduled since my requests in August**updateI'm finished playing games with the mental health team. The lack of care and concern for my marriage is astounding, so I'm going elsewhere. The VA wins because I'm paying out-of-pocket for my marriage counseling.This VA is by far the worst I have ever encountered!

duval gregory
3 months ago
5

Nick Horne (Nick5523)
4 months ago
1

Will not communicate surgery schedule for drop off or pick up. Appt at 10am, oh now the appointment is 12:30 after waiting an hour for someone to check on us. Finally getting a text at 3:11 saying he s going in for surgery after thinking he s almost done is infuriating when you have other stuff to do after a 2 hour surgery . Went to both waiting rooms and there was no staff for any updates. The organization and scheduling people here are a joke and this is not acceptable treatment for vets and their families.

Rob145 Bass
4 months ago
5

Multiple appointments over the past month. Ralph Johnson is best. Great service and fantastic staff

willy james
4 months ago
1

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