Psychiatric Services

2727 Marshall Court
Madison, WI 53705

About Psychiatric Services

Psychiatric Services, located in Madison, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Psychiatric Services include age-appropriate treatment for teens addressing adolescent-specific issues, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Emma
3 weeks ago on Google
1
If you are an adult woman seeking an autism diagnosis from Colleen Mortell, please go elsewhere. I waited 4 years to see her for an adult autism assessment because she is one of the only people who does this locally and accepts insurance. I had 3 appointments with her before she told me she wouldn't give me an autism assessment because I have a spouse, a Ph.D., and a full-time job, which apparently means i'm "too functional to be autistic". She operates under very outdated criteria for autism and doesn't seem to understand how it presents in women.
Jennifer Kubik
1 month ago on Google
5
I've been going here for psychiatry and counseling for years. I get early morning appts, and if I have a concern I get a call back within 24 hours. Excellent care, highly recommended!
Brenda Jenson
3 months ago on Google
1
Communication....so frustrating trying to get messages to provider.

Location

Accepted Insurance

Psychiatric Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

SSM Health
Quartz
The Alliance
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (608) 238-9354
Building icon

2727 Marshall Court
Madison, WI 53705

Reviews of Psychiatric Services

2.83/5 (27 reviews)
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Reviews

1

Billing with them is always a problem, charges are wrong or it is sent to the wrong address. My original appointment had been rescheduled by the psychiatrist. Seemed like I was an inconvenience really, something extra for them

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (26 reviews)
Emma
3 weeks ago
1

If you are an adult woman seeking an autism diagnosis from Colleen Mortell, please go elsewhere. I waited 4 years to see her for an adult autism assessment because she is one of the only people who does this locally and accepts insurance. I had 3 appointments with her before she told me she wouldn't give me an autism assessment because I have a spouse, a Ph.D., and a full-time job, which apparently means i'm "too functional to be autistic". She operates under very outdated criteria for autism and doesn't seem to understand how it presents in women.

Jennifer Kubik
1 month ago
5

I've been going here for psychiatry and counseling for years. I get early morning appts, and if I have a concern I get a call back within 24 hours. Excellent care, highly recommended!

Brenda Jenson
3 months ago
1

Communication....so frustrating trying to get messages to provider.

Jose w
4 months ago
5

KATIE JURIS is amazing. Very helpful and very nice. Been coming here for 2 years and will continue coming love this place .

Mr. Fantasy
1 year ago
5

I have come to PSSC for the last 7 years. There are some very talented people who work there, its just a matter of getting one. Mental health care is hard to find and its been my experience with PSSC that they will try to help people get in and they "get it".There's always going to be bad experiences but when we are talking mental health care, ya take what you can get right now and for what it is, Psychiatric Services puts its best foot forward. They're not trying to be UWHealth. They are trying to serve the under served. Which is admirable. Old school.

Nathan Adamus
1 year ago
5

I ve had an extremely positive experience with Psychiatric Services over the course of several years. The staff is helpful and pleasant. Never had a single bad experience. Amy Miller is a great person and an attentive mental health resource. She s always been there for me when needed, and most importantly, she cares about her patients and always approaches things with good intentions. Highly recommend.

Michael Jaoude
1 year ago
1

Saw Amy Miller who had a very cold demeanor, which made it difficult to discuss symptoms. When treatments weren't working, I brought up alternative options that she determined I couldn't receive, leaving me scrambling for a path forward. Finally, she lied to my disability insurance company about several things to make herself look competent. This of course lost me my income at the time. Not recommended.

Baby Bird
1 year ago
3

This place is acceptable for mental health treatment. The positives: Reception is fantastic. They are helpful, responsive, prompt, and flexible with scheduling changes. They worked with me to get a prescription refilled at the last minute and I cannot thank them enough.Dan Levin is a wonderful psychologist who helped me through some major life changes. He was always patient and kind even when I called after hours. I recommend him to anyone looking for a great therapist. He truly cares about his patients!The psychiatrists are another story. They tend not to be good listeners and invalidate your feelings and symptoms. My appointments were consistently cut short and many encounters were rude and unprofessional. I cannot speak for everyone, but I do wish that PSSC would have offered a consultation to help me find the right provider for my needs. I suggest going elsewhere for a good psychiatrist.

Randal Anthony
1 year ago
1

I feel this clinic is falling down and now past its prime, and ready for the bulldozer. The building is old school and looks downright depressing and distressing. It is surrounded by modern, and it looks out of place. Parking is atrocious and dangerous. It has been three years since I have been able to actually see my real doctor with all visits being virtual. I understand that to some extent, but not completely. I feel the quality of care even from the good doctor I have has fallen off. There is no real electronic portal for progress reports except to mail them in or inconveniently drop them off. They still use a fax machine I believe, and I have no access to one of them. There is no intake email. This place just wreaks of the 1970s and not in a good way any longer. Perhaps their fee charge rates are lower due to the lower overhead, or they are just making a good penney, hard to say. While one should not judge by looks alone, when the appearance and operation of the place seems to be taking second fiddle, it makes you wonder about the practices all inside too. I am not even sure they have as many MDs as they used to. I have been with the doctor for many years, and it is sad to see this place fall into shoddy condition.

ohyes 3366
2 years ago
5

As a client for over 10 years, I would like to commend the providers and staff for providing me with the utmost in professionalism, treatment and a genuine care for my over well-being.A special acknowledgement to Nicki, office administrator, who recently acted 'above and beyond' to rectify a potentially problematic situation in a efficient, diplomatic and sensitive way.

Tyler Whisenant
2 years ago
5

Mel H Hanson
3 years ago
5

Sure the receptionists could use some training in kindness but my therapist and psychiatrist have saved my life.

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