ProMedica Monroe Regional Hospital

718 North Macomb Street
Monroe, MI 48162

Promedica Monroe Regional Hospital - Outpatient MI 48162

About ProMedica Monroe Regional Hospital

ProMedica Monroe Regional Hospital, located in Monroe, Michigan is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at ProMedica Monroe Regional Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

ProMedica Monroe Regional Hospital has received accreditations from SAMHSA, the state of Michigan, and The Joint Commission.

Latest Reviews

P Gonzales
1 week ago on Google
1
Called to ask a simple question about wait time in ER and the lady was extremely rude. Some people should not work in health care. 11/8/24 @ 715am
mizz meg
1 week ago on Google
1
There is a serious concern about ProMedica doctors and labs in Monroe County, MI. People are scared to go to the Promedica hospital or use any doctors or labs affiliated with Promedica in Monroe, MI. I don't know how Promedica has ignored the reviews, statistics, etc, of the hospital, doctors, and lab reviews/patient outcomes in Monroe, MI, but it's unacceptable. Thousands of people have been wrongly or misdiagnosed in Monroe, MI, by doctors, labs, and hospital staff of Promedica.
james wilson
2 weeks ago on Google
5
The nurses and staff are so wonderful, the kitchen staff they fix great food. Kaylie was my favorite nurse's aid.
Response from the owner1 week ago
Please let us know if there is anything else we can do for you; we are more than happy to help!

Location

Accepted Insurance

ProMedica Monroe Regional Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7111

Contact Information

Phone icon (734) 240-8400
Building icon

718 North Macomb Street
Monroe, MI 48162

Reviews of ProMedica Monroe Regional Hospital

2.5/5 (313 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
101
4
14
3
4
2
18
1
177

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (313 reviews)
P Gonzales
1 week ago
1

Called to ask a simple question about wait time in ER and the lady was extremely rude. Some people should not work in health care. 11/8/24 @ 715am

mizz meg
1 week ago
1

There is a serious concern about ProMedica doctors and labs in Monroe County, MI. People are scared to go to the Promedica hospital or use any doctors or labs affiliated with Promedica in Monroe, MI. I don't know how Promedica has ignored the reviews, statistics, etc, of the hospital, doctors, and lab reviews/patient outcomes in Monroe, MI, but it's unacceptable. Thousands of people have been wrongly or misdiagnosed in Monroe, MI, by doctors, labs, and hospital staff of Promedica.

james wilson
2 weeks ago
5

The nurses and staff are so wonderful, the kitchen staff they fix great food. Kaylie was my favorite nurse's aid.

Response from the owner2 weeks ago
Please let us know if there is anything else we can do for you; we are more than happy to help!
Amber Mires
2 weeks ago
1

Husband went to ER twice for bleeding in his prosthetic eye, was told it was normal. Went to a different hospital and it was actually something serious and had surgery. For me, they didn't listen to me when I was having a mental breakdown and forced me to take drugs after a couple ten minute conversations that ended up giving me a serious skin reaction. Couldn't get ahold of the doctor who prescribed me the medication after I was discharged. Instead played the runaround game where everyone told me to call someone else and then the next person would tell me to call the previous person. The first time I went here the ER trash can in my room was disgustingly filthy, covered in possibly years of built up/ caked dirt on the outside. Google has been more accurate for me than anyone at this hospital. Staff is hospitable but no one here has ever helped me or my family with any medical issues after multiple visits. The incompetence is disheartening.

Response from the owner2 weeks ago
Please reach out to our Patient Experience team so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, The team (567) 585-0400
Liz Luck
2 weeks ago
1

I am a Healthcare worker, I think if I am having an emergency I would rather drive to annarbor to get it dealt with. I seen 2 doctors last night for a tooth infection. The first doctor didnt seem prepared for the questions I had about preventing this tooth infection from happening again. I understand how pain management works and I use Tylenol and Ibuprofen as directed but also very sparingly. His answer was Ibuprofen for everything... I had to answer with "I understand that but..." after answering me with Ibuprofen 3 times he just walked out and a different physician walked in. He answered questions I had. Meanwhile during the wait in the E.R the nurses are cussing and talking "crap" about a doctor as if they could do the job better. I felt like I was being treated by highschoolers it was a verry strange experience. The two workers behind the desk were very professional so my hopes were high. If my life depended on it I would rather die then go back to this hospital...

Response from the owner2 weeks ago
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (567) 585-0400 so we can work towards a resolution. We look forward to hearing from you.
Debra Love
3 weeks ago
1

Went to the Women's Center for mammogram. Was told to return for a second mammogram. I was then told I needed an ultrasound. I was then told by the radiologist I needed a biopsy. Up until this point it was fine. I was told my biopsy results would return 3 to 4 days. My test was on a Monday. It is now going on 2 weeks WITH NO RESULTS. I was told the lab that is used may be "behind". I was also told there was nothing that could be done. Later the same day I was sent an email requesting PAYMENT from Toledo Radiology. Seriously? I asked the office staff where is the concern for the PATIENT in this shameful process? I am still waiting but will NEVER go back and would not recommend it for anyone!!!

Cindy
1 month ago
2

Good care, awful billing. Be wary of what they put in the notes for your visit. I was going to the Monroe location for wound care. I went to multiple visits saw two different doctors (in the same suite, same chair) and all of a sudden in my last three visits I was charged twice for the same billing code. I understand that one charge is for the provider and one charge is for the hospital, but I received the same care there that I had in previous visits and was not charged this before. When I reached out to the billing department to dispute this (because an individual charge was over $1,100 and my insurance did not cover most of this cost), I was told Well that s what was in the notes so that s what we billed you. There was no attempt to listen to what I had to say about my visits (notes entered trumped everything I said), there was no attempt to work with me on this or explain why I was charged it for some visits, but not others except that it was that way in the comments. I asked him to re-review all visits and compare notes and after two weeks I heard nothing from him. So it doesn t matter what you have to say about your visit, but for me, a 10 minute visit, cost me $500 after insurance, and they didn t seem to see the problem. Nor was I ever informed that a visit I used to pay $140 out of pocket for would suddenly increase to 4 times that amount. It also didn t hit my account until after 3 visits so I had no time to reduce my visits or stop coming. One thing for sure is they certainly know how to hound you for payment even if you re already talking to them and disputing the charge. I will not be coming here again.

Response from the owner1 month ago
We would like the opportunity to address your concerns. Please reach out to us directly at (567) 585-0400 when you have a chance. Thank you, and we look forward to hearing from you.
Jason Lawnichak
1 month ago
1

February I went into full septic shock with most of my organs failing. Spent 6 days in the icu getting worse each day. Had a red wrist band on for Zofran allergies. Last day I was demanding to leave. I don't remember my mind was gone. They told my family I would most likely not make it the night. They let me A.MA. myself out. They would not release me themselves due to me being almost dead. After being carried home literally. Wife went through doctor notes and seen They were giving me Zofran. This is not the first time we argued with this hospital about it. The doctor just said no one is allergic to Zofran.Went to another hospital and recovered enough to go home after another week.Now it's September and I'm hurting bad like my first pains. Go back to this hospital because it's 5 minutes away. They do CT and say they need to look at my gallbladder. But this time my insurance is not active. I'm told change of plans They don't have anyone at the hospital emergency department that can do an ultrasound and sent me home with a script for stereroids and muscle relaxers. Without knowing why I'm in pain.The fact I almost died in that hospital just months prior should make them want to check more thoroughly. I'm so disappointed in this place.

Response from the owner1 month ago
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (567) 585-0400. We look forward to hearing from you.
Pineapple Paradise
1 month ago
5

Recently got a new phone and my baby goes to the doctor on the second or third floor I forgot his name can someone help me out starts with a p I believe it s a male doctor

Response from the owner1 month ago
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Courtney Adkins
1 month ago
1

Staff in the maternity ward treats you like your a burden when you go in and don't listen to anything you have to say. My wife was dizzy and light headed all day and ended up passing out over it. She's 37 weeks pregnant and that's an extremely dangerous situation alone, not to mention the fact that she's got such a dangerously high blood pressure she's supposed to be wearing a blood pr3ssure monitor but can't get one anywhere.I take her into the hospital and she's rushed out of the door within an hour of being there.No one bothered to check on her, ask her what was wrong they just brought in discharge paperwork and told her to get dressed and leaveIf my wife miscarries this child.its on the staff of this hospitals maternity ward and the doctors at Monroes OBGYN on Stewart road.Seriously get your shit together

Response from the owner1 month ago
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (567) 585-0400. We look forward to hearing from you.
Kiyanna Byrd
2 months ago
5

I just delivered a baby here last week and I m beyond happy with my experience. You hear so many stories about women s experience and you get nervous BUT I had a great experience. All of my nurses were so patient and caring. Even when the baby did want to come they were patient tried multiple different things to help the labor process, I didn t feel rushed or uneasy. Every staff member I encountered was so pleasant. My delivery and the process was so smooth. My recovery was great. I m a first time mom, all of my questions and concerns were answered, my worries were cleared when I had any, I got info to help me with the transition. Cori, Autumn, Erin & the rest that took care of me thank you so much !

Response from the owner2 months ago
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
scribz53
2 months ago
1

I was brought to their ER after having a witnessed arrest at my son's home. My son initiated CPR and after about 2 minutes I had ROSC. Important: son is a Nurse Anesthetist and his wife is a CCU RN. Wife is a retired nurse. I am a retired RN- ER and Trauma and Surgery for 43 years. I was vomiting and had horrible vertigo for hours after arrival to the ER. My nameband information was incorrect and because my nurse never double-checked the info even once, the error wasn't caught. The staff was rude, treated us terribly and made comments outside my cubicle to each other, such as, "The doctor thinks it is just a panic attack, we offered him Ativan and he refused it....". The doctor's parting comment was, "If your son was good at CPR, your cardiac enzymes would be elevated..." Thankfully I was allowed to go home and am away from this death trap. I am following up with my cardiologist.EDIT (24AUG24): a few days after this review was written, I was on my way to get an implanted pacemaker/defibrillator for ventricular tachycardia (greater than 17 seconds in duration) and progressive hypertrophic obstructive cardiomyopathy.

Response from the owner2 months ago
When you have an opportunity, please reach out to us at (567) 585-0400 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for ProMedica Monroe Regional Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Black Family Development, Inc.
Detroit, MI (313) 308-0255

Black Family Development, Inc.

Black Family Development, Inc. (BFDI) is a private, non-profit comprehensive... read more.
NorthWest Initiative – CHOICES
Lansing, MI (517) 999-2894

NorthWest Initiative – CHOICES

NorthWest Initiative - CHOICES provides a wide array of notable services in ... read more.
VA Ann Arbor Healthcare System – Packard Road Community Outpatient Clinic
Ann Arbor, MI (734) 769-7100

VA Ann Arbor Healthcare System – Packard Road Community Outpatient Clinic

VA Ann Arbor Healthcare System - Packard Road Community Outpatient Clinic is... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?