Coping Center At Defiance

1200 Ralston Avenue Defiance, OH 43512
InpatientOutpatient
ProMedica Defiance Regional Hospital - Coping OH 43512

About Coping Center At Defiance

ProMedica Defiance Regional Hospital - Coping Center is an inpatient psychiatric treatment center in Defiance, Ohio. The treatment here is specifically for adults, but they serve a wide range of mental health needs. Do keep in mind that this is mostly a mental health facility, but they also serve adults who have co-occurring addiction and mental illness.

What I find the most impressive about this treatment center is that it’s a small unit. There are only 10 patient rooms, so you can get attentive and individualized care here rather than feeling like a number. With that in mind, they take a patient centered approach here. This means that they don’t fit you into a prestructured program, but instead they create a custom treatment plan to fit you based on what you need and where you are in your recovery.

During your time here you’ll have a multidisciplinary team who can help you find a place of peace and healing while managing your mental health. You’ll have individual therapy and group therapy. A lot of the group therapy sessions use techniques like art therapy and music therapy and other activity therapies which can be more helpful for some people.

The clients here have had dramatically different experiences. While some felt that their care wasn’t taken seriously others call this facility a life changing and even life saving experience. Overall though most clients say that the staff here is knowledgeable and kind and that you’ll get out of the program what you put into it.

Latest Reviews

Noah Archer
1 month ago on Google
5
After going through one of the scariest experiences of my entire life, and waiting in what felt like a limbo-esque ER, I cannot even begin to explain how grateful I am for Coping Center. The staff immediately were warm and welcoming, ready to help me work through what I was struggling with, even at my arrival time of 10:30pm. As someone who was nervous looking at other reviews and the lack of information about the schedule on the website, hopefully I can clear up some concerns.1. There is a daily schedule, lasting from roughly 7/9am to 8pm. It is often subject to change, and you are encouraged to attend group sessions, but not required. (The first day I slept mostly, but I'm glad I started to attend them on my 2nd day because it helped more than I thought it would)2. You can call anyone from 6am to 10pm, and can even set it up so that certain people can call YOU. There is also visitation from 4 to 5 EVERY DAY, but it can only be one person who is 18 or older.3. Yes, your phone will be taken away. They will let you write down numbers before they do. Honestly, aside from the logistical concerns of patients having phones, it was kind of nice to totally detach from the stressors of the online world and social media for a few days.4. The accommodations are great, especially for a hospital, but be prepared to sleep a bit uncomfortable. Bring some clothes going in, or try and get people to drop them off shortly after arrival. You'll have to wear scrubs at first, but 24 hours in you can change into streetwear. Make sure none of it has strings, or they will need to cut it off.5. The food is better than what I was expecting, but don't be looking for a gourmet experience. Order as much food as you can every meal, as you never know when you might be craving a snack.6. All of the staff were absolutely incredible, but huge shoutouts to Sam, Chey, Alyssia (?), and Dr. Mercado for being extremely personable and ready to help anyone through whatever they were working through.7. Go in hoping not for a cure or immediate treatment, but ready to look inward and take the time to learn what you need. I know that for people struggling with mental illness, such as myself, it can sometimes be hard to see that you need help, or be willing to accept it. I could have shut everything out and hunkered down, but then I wouldn't have had change and gotten the chance to see my cat again so soon!8. Read, read, read! Yes, I am a former book lover who has gotten back into it, but reading truly saved me during my time here. Yes the groups were great, the people were kind, and the TV was enticing, but while you read, you make notes of what is happening in the literature and often get to think about your OWN story.Though I am glad to be home, I will in the weirdest way miss the comforting and routine structure of the Coping Center. I hope to be able to give back some day!
Courtney H.
6 months ago on Google
5
*PLEASE READ!!* I struggled with addiction and mental health for the last 10 years. In and out of rehab, hospitals, a never ending struggle. The coping center is THE FIRST place that actually made a difference. The doctor, the therapists, the nurses, everyone- were BEYOND supportive and knowledgeable of their jobs.Frankly, I m shocked at some of the low reviews on here if anything- I d say it CLEARLY comes from disgruntled patients who weren t ready to change or take genuine responsibility for themselves. Let s not forget, the patients here have to be willing to change, if they aren t willing, then no place will help them. Excuses won t allow you to heal properly. How do I know this? Because I did it for the last decade of my life. Complaining about them not releasing you - is their way to love and protect you if you can t do it yourself yet. Personally, I think is tragic people want to discredit this place- because I know it can help so many people like me.This is an individual journey, and a REAL CHANCE to learn how to love & put yourself first. This place gives you that opportunity!!! I d give more than 5 stars if I could. If you need help, or someone you love needs help- save yourself time and send them here! It was a blessing, and I can t brag enough! Thank you to everyone at the coping center for changing my life, and finally giving me the chance to live life the way I deserve to, and the chance to love my family the way they deserve to be loved!!!
Madison Friar
7 months ago on Google
5
Finally a safe place with doctors, nurses, therapists and social workers who truly care! I owe so much to the Coping Center for saving my life and for helping me manage my chronic suicidal ideation. I'm finally on the right meds and seeking therapy with the right people, and for once, I'm determined to get my life back from BPD. I would recommend this place to anyone!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Arturo Polizzi

President & CEO

Kent Bishop

Chief Medical Officer

Angela Brandt

Chief Administrative Officer

Debi Brobst

CIO

Contact Information

Phone icon (419) 783-6957
Building icon

1200 Ralston Avenue
Defiance, OH 43512

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Coping Center At Defiance

3.5/5 (15 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
9
4
0
3
0
2
1
1
5

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (15 reviews)
Noah Archer
1 month ago
5

After going through one of the scariest experiences of my entire life, and waiting in what felt like a limbo-esque ER, I cannot even begin to explain how grateful I am for Coping Center. The staff immediately were warm and welcoming, ready to help me work through what I was struggling with, even at my arrival time of 10:30pm. As someone who was nervous looking at other reviews and the lack of information about the schedule on the website, hopefully I can clear up some concerns.1. There is a daily schedule, lasting from roughly 7/9am to 8pm. It is often subject to change, and you are encouraged to attend group sessions, but not required. (The first day I slept mostly, but I'm glad I started to attend them on my 2nd day because it helped more than I thought it would)2. You can call anyone from 6am to 10pm, and can even set it up so that certain people can call YOU. There is also visitation from 4 to 5 EVERY DAY, but it can only be one person who is 18 or older.3. Yes, your phone will be taken away. They will let you write down numbers before they do. Honestly, aside from the logistical concerns of patients having phones, it was kind of nice to totally detach from the stressors of the online world and social media for a few days.4. The accommodations are great, especially for a hospital, but be prepared to sleep a bit uncomfortable. Bring some clothes going in, or try and get people to drop them off shortly after arrival. You'll have to wear scrubs at first, but 24 hours in you can change into streetwear. Make sure none of it has strings, or they will need to cut it off.5. The food is better than what I was expecting, but don't be looking for a gourmet experience. Order as much food as you can every meal, as you never know when you might be craving a snack.6. All of the staff were absolutely incredible, but huge shoutouts to Sam, Chey, Alyssia (?), and Dr. Mercado for being extremely personable and ready to help anyone through whatever they were working through.7. Go in hoping not for a cure or immediate treatment, but ready to look inward and take the time to learn what you need. I know that for people struggling with mental illness, such as myself, it can sometimes be hard to see that you need help, or be willing to accept it. I could have shut everything out and hunkered down, but then I wouldn't have had change and gotten the chance to see my cat again so soon!8. Read, read, read! Yes, I am a former book lover who has gotten back into it, but reading truly saved me during my time here. Yes the groups were great, the people were kind, and the TV was enticing, but while you read, you make notes of what is happening in the literature and often get to think about your OWN story.Though I am glad to be home, I will in the weirdest way miss the comforting and routine structure of the Coping Center. I hope to be able to give back some day!

Courtney H.
6 months ago
5

*PLEASE READ!!* I struggled with addiction and mental health for the last 10 years. In and out of rehab, hospitals, a never ending struggle. The coping center is THE FIRST place that actually made a difference. The doctor, the therapists, the nurses, everyone- were BEYOND supportive and knowledgeable of their jobs.Frankly, I m shocked at some of the low reviews on here if anything- I d say it CLEARLY comes from disgruntled patients who weren t ready to change or take genuine responsibility for themselves. Let s not forget, the patients here have to be willing to change, if they aren t willing, then no place will help them. Excuses won t allow you to heal properly. How do I know this? Because I did it for the last decade of my life. Complaining about them not releasing you - is their way to love and protect you if you can t do it yourself yet. Personally, I think is tragic people want to discredit this place- because I know it can help so many people like me.This is an individual journey, and a REAL CHANCE to learn how to love & put yourself first. This place gives you that opportunity!!! I d give more than 5 stars if I could. If you need help, or someone you love needs help- save yourself time and send them here! It was a blessing, and I can t brag enough! Thank you to everyone at the coping center for changing my life, and finally giving me the chance to live life the way I deserve to, and the chance to love my family the way they deserve to be loved!!!

Madison Friar
7 months ago
5

Finally a safe place with doctors, nurses, therapists and social workers who truly care! I owe so much to the Coping Center for saving my life and for helping me manage my chronic suicidal ideation. I'm finally on the right meds and seeking therapy with the right people, and for once, I'm determined to get my life back from BPD. I would recommend this place to anyone!

Gille Ophelia
8 months ago
5

Alicia Downing
9 months ago
5

Excellent Staff. The stay is what you make it! If you go in wishing for cures, you will be disappointed. If you go in with a positive attitude and willing to accept and learn, they will give you alot of tools to help deal with whatever situation. They arent mind readers. You have to talk and be willing to open up. My stay was a 10/10 and I thank all the staff for being there and doing what they do!

thalia jimenez
1 year ago
1

Also giving 1 star cause 0 isn't an option.If your life's at risk PLEASE don't come here. You won't be properly evaluated, you won't get any mental health support, you will be neglected and deemined. The psychiatrist there (Dr. Ahmed Janjua) told me that what I did was a felony (suicide attempt), that I was being punished for what I did, how I was a bad mom and that he could held me up to 90 days if he wanted to and if I desagree with his decision, there was a court there and he could take me. I was truly terrified I would never get to go home, it was a very qtraumatic experience. I filed too many complaints about this and they only say "I know, I'm sorry" but they're great at Charging you almost like "I know you just tried to kill yourself, I know we neglected you, but here is your over 1,600 dlls bill for you to pay". This place should be shut down.

Amanda Hunter
1 year ago
1

If you or your loved one's life is at risk, please remove them from this facility. They do not provide mental health support. They sedate their patients, do not properly evaluate patient health after a suicide attempt and lock them in a room without resources to better their mental state. They give anti-pshycosis meds without a diagnosis and then discharge suicidal patients in less than 72 hours only to have them arrested for acts done by mental illness patients. This facility is severely neglectful and should not be in practice.

alaska rose
1 year ago
1

only giving 1 because 0 isn t an option. they are very quick at discharging people, they released me without giving me a following up medication appt like they were supposed too. they left me in my room for almost 3 days straight , barely ever checking on me like they should be. i was getting bullied by another patient every time i left my room & i told one of the doctors abt it only to be told to stay in my room then if i couldn t handle her. i was in shock, scared for 3 days. imagine being ripped from your family only to be forced into a room with your mind for 3 days , i was on new meds ofc but they only did so much in a white room all by myself. i felt like i was going crazy, being punished for what i was feeling instead of getting help. in my 3 days there i didn t receive not one group session, not one it was ridiculous. also not one single therapy meeting, nothing. i was deadass in my room for 3 days. i also barely ate which they also didn t care about. the food was literally horrid. i will never go back. i do not recommend on sending loved ones here either.

Andrew Lampert
1 year ago
5

Having been here twice, I just wanted to say everyone here, from the nurses to the social workers to the doctors, psychiatrists, and even the cleaning staff are so unbelievably kind. They've saved my life without a shadow of a doubt in my mind more than once. To anyone reading this, the kindness and love you guys show to your patients means so much to me and others as well. If you're ever in crisis, don't hesitate to go here. These people are a literal godsend. I cannot give them enough praise. I love each and every one of the staff here. They made me feel safe and cared for. They have doctors and psychiatrists evaluate you every day, provide groups and fun activities, try medications to get you feeling better, and they set you up with outpatient care within a week or two of release guaranteed. I cannot recommend them enough. Thanks to y'all so much for saving my life, more than one time. Fantastic job here, I wish you all the best- Andrew

Gage Asmus
2 years ago
1

Also only 1 star because zero wasn't an option. Let's talk about releasing someone early against the advice of another professional and then that patient goes home just to kill themselves 6 days later. Saying that the physician and staff are Incompetent is an overstatement. Let's talk about starting someone on the highest possible dose of zoloft knowing the side effects and then furthermore, the patient tells the physician that she does not like how zoloft makes her feel, but he keeps her on it. I'm sorry that the ball was dropped mom I love you

Gregg magner
4 years ago
5

Bo Peters
4 years ago
1

Only giving 1 star because it wont let me give zero. They are absolutely terrible. Wont keep anyone informed hop you up on drugs and have you sign a bunch of stuff. So when you want to leave they try to say your there of your own free will. Terrible excuse for a mental health facility

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Coping Center At Defiance

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Family Recovery Center
Lisbon, OH (330) 424-1468

Family Recovery Center

Family Recovery Center is a private, non-profit treatment facility providing... read more.
The LCADA Way
Elyria, OH (440) 989-4900

The LCADA Way

The LCADA Way - East Avenue is a non-profit rehab located in Elyria, Ohio. T... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?