Professional Services Group – Milwaukee County

1205 South 70th street
Suite 301
West Allis, WI 53214

About Professional Services Group – Milwaukee County

Professional Services Group – Milwaukee County, located in West Allis, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Professional Services Group – Milwaukee County include age-appropriate treatment for teens addressing adolescent-specific issues and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Professional Services Group – Milwaukee County has received accreditations from the state of Wisconsin.

Latest Reviews

jason schilcher
4 months ago on Google
5
My psychiatric nurse practitioner Deshawntae Griffin is wonderful. She listens and doesn't rush me. I haven't had one bad experience with her.
Selim
5 months ago on Google
5
Highly recommend Dr.Kaupp if you can get in with him. He really listened to me, and he got to the root of the problem instead of just treating symptoms.
Jo
7 months ago on Google
1
Psychiatrist was late to every single one of my appointments, sometimes by more than fifteen minutes and didn t listen well either. They never answer the phone or return calls. One appointment I was in the virtual waiting room and she just never showed up. Idk if that was due to technical difficulties? But they claimed I missed that appointment even though I called after a half hour after waiting to see what was going on. They claim she was waiting for me. Then I missed two other appointments on accident so three strikes and you re discharged even though the one I didn t actually miss.Terrible for a mental health clinic to do that. After my second missed appointment I called thirty minutes later and explained what happened and that I really needed help. The lady on the phone said she didn t think she could get me in for awhile and that she would call me back. She never did. Then two of my case workers also called to check and same thing, they said they would call back. Again neither worker received a call back. After a week I finally I tried an access clinic since I really needed an adjustment on my medications. The access clinic called because they didn t want to duplicate services and she got an answer that I was discharged! That s news to me! They never called me back to say that was the case. They are the exact opposite of professional

Location

Accepted Insurance

Professional Services Group – Milwaukee County works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin
License Number: 1749

Contact Information

Phone icon (262) 652-2406
Building icon

1205 South 70th street
Suite 301
West Allis, WI 53214

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of Professional Services Group – Milwaukee County

1.84/5 (15 reviews)
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Reviews

1

I was getting hung up every time I called them after I told them I would not give any insurance information

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (14 reviews)
jason schilcher
4 months ago
5

My psychiatric nurse practitioner Deshawntae Griffin is wonderful. She listens and doesn't rush me. I haven't had one bad experience with her.

Selim
5 months ago
5

Highly recommend Dr.Kaupp if you can get in with him. He really listened to me, and he got to the root of the problem instead of just treating symptoms.

Jo
7 months ago
1

Psychiatrist was late to every single one of my appointments, sometimes by more than fifteen minutes and didn t listen well either. They never answer the phone or return calls. One appointment I was in the virtual waiting room and she just never showed up. Idk if that was due to technical difficulties? But they claimed I missed that appointment even though I called after a half hour after waiting to see what was going on. They claim she was waiting for me. Then I missed two other appointments on accident so three strikes and you re discharged even though the one I didn t actually miss.Terrible for a mental health clinic to do that. After my second missed appointment I called thirty minutes later and explained what happened and that I really needed help. The lady on the phone said she didn t think she could get me in for awhile and that she would call me back. She never did. Then two of my case workers also called to check and same thing, they said they would call back. Again neither worker received a call back. After a week I finally I tried an access clinic since I really needed an adjustment on my medications. The access clinic called because they didn t want to duplicate services and she got an answer that I was discharged! That s news to me! They never called me back to say that was the case. They are the exact opposite of professional

Azure Kremer
7 months ago
1

Absolute worst medical practice I've ever been to. My prescriptions are forgotten every single month, it's impossible to get someone on the phone, doctor doesn't respond to emails and if you missanappointment for some reason they might decide not to fill your script.

Lynn Klich
8 months ago
1

If I could give zero stars, I would. They did their paperwork incorrectly which allowed a very dangerous man to extract information from a child about one of his victims. He used this information to stalk her. The mistake was caught and they changed their policy, however, they purposely left out they made this mistake when they filed their official paperwork with the courts. They tried to cover their butts at the expense of someone s life. However, the director wasn t too bright and there s a paper trail to prove what they did. Do NOT trust this place. They should not receive ANY funding. They are inept, at best and should be shut down.

Drea Rodriguez
2 years ago
1

Janis R was supervising visits and on personal phone calls multiple times. So unprofessional.

Jessica Bunny
3 years ago
1

The most unprofessional place I have ever encountered. They never answer their phones, nor do they respond to voice-mail, and they also don't cancel appointments when you ask them to. They cause more stress and anxiety than a mental health organization should.

Marissa Scheinoha
3 years ago
1

Called and left three voicemails to set up an appointment with a counselor. No returned calls and will be taking my business elsewhere. Absolutely unacceptable company practices. If I could rate a ZERO I would.

Monzello Smith, Jr.
5 years ago
1

Andrew Jewell
5 years ago
1

Most unprofessional doctor's office I have ever seen. Wanted to rate 0* but that's not a option. All I was trying to do was have some therapy done for some personal issues that I have it's a good thing that I don't have any major issues wrong with me or else I might have took the situation a little differently the first time I schedule an appointment I went to my appointment and they said it got rescheduled because the office is closing at the time that my scheduled appointment was for. so now I just went to my reschedule appointment and the lady goes oh it was rescheduled again.

Olivia Gomez
6 years ago
1

I reached out to Professional Services Group by email to help my significant other get scheduled for an appointment. The next day, I received a voicemail from "Linda" asking him to call with demographic info, insurance info, etc. He called them for several days, leaving voicemails each time, but was never called back. Today he finally got a hold of Linda at reception, only to be told that she was the incorrect Linda for what he needed. The second Linda (from insurance?) called back and did not know why he was calling. He explained that he wanted to set up an appointment, but they were unable to assist with this and kept getting hung up on the fact that he was asked to provide insurance information. Awful experience.

Brendaliz Rodriguez
6 years ago
1

Bed bugs

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