Behavioral Health Unit

333 Borthwick Avenue
Portsmouth, NH 03801

Portsmouth Regional Hospital - Behavioral Health NH 3801

About Behavioral Health Unit

Behavioral Health Unit, located in Portsmouth, New Hampshire is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Behavioral Health Unit include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Scott
3 months ago on Google
2
This place was horrible and I was there on multiple occasions! The staff were primarily rude and didn't have compassion, the rules are so strict and you have no chance after you get out because the lack of empathy made you more depressed because you were treated like a piece of meat you had no say in your life except what group you wanted to go to! If it was late and you just felt depressed and wanted to even watch TV to calm down the staff would come in and turn the TV off and tell you to go to your room, you couldn't sleep with the door closed all the way even though staff came around every hour and checked on you with a flashlight so if you were depressed and tired because the hall was loud you still had to wake up and get out of your room! You couldn't create friends because you couldn't hangout with a few people and talk! This place was hell to me and that's why I ended up here 3 times before I went to a much better place. By the time you saw a Dr it was days and the staff handed out meds even if you were in multiple meds if they didn't think you needed a particular med you weren't getting it until the Dr ordered it! By then you were having severe panic attacks or had a meltdown! Do not go-to this place! No one here cares, just like any place for the mentally ill you're just a joke to them and a way to make money
Thomas Smith
10 months ago on Google
5
The nurses and doctors and techs are all top notch. They are amazing and very patient people who genuinely care. I felt safe and comfortable in this unit. If you need help just go. You deserve to be happy.
Debbie
1 year ago on Google
5
Doctors and nurse's took time to listen and the doctors changed my meds. I was Very blessed to have such caring staff. The unit itself could be updated, but most importantly the staff was very helpful and treated each patient as an important individual and not just another number. I am very thankful for the help I received here.

Location

Accepted Insurance

Behavioral Health Unit works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (603) 436-5110
Building icon

333 Borthwick Avenue
Portsmouth, NH 03801

Reviews of Behavioral Health Unit

2.6/5 (15 reviews)
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Reviews

1

I was misdiagnosed and forced to spend a weekend in the hellhole. I was lied to and not given my options because the staff was totally incompetent. Particularly over the weekend the staff didn’t seem to provide any help. Come Monday and the doctor there could see I obvious ... Read More

Reviewed on 12/14/2019
1

Avoid this place if you can. The staff doesn't know what is going on, nor do they care. Believe me, you don't want to be misdiagnosed nor mistreated.

Reviewed on 3/15/2019
1

This place was awful. He was in and out in less than 24 hours because the care wasnt what he needed. It was sickening the things I was told that was going on in that unit. He said from the time he got there to late afternoon the only person who talked and checked in on him w ... Read More

Reviewed on 9/24/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

Scott
2 months ago
2

This place was horrible and I was there on multiple occasions! The staff were primarily rude and didn't have compassion, the rules are so strict and you have no chance after you get out because the lack of empathy made you more depressed because you were treated like a piece of meat you had no say in your life except what group you wanted to go to! If it was late and you just felt depressed and wanted to even watch TV to calm down the staff would come in and turn the TV off and tell you to go to your room, you couldn't sleep with the door closed all the way even though staff came around every hour and checked on you with a flashlight so if you were depressed and tired because the hall was loud you still had to wake up and get out of your room! You couldn't create friends because you couldn't hangout with a few people and talk! This place was hell to me and that's why I ended up here 3 times before I went to a much better place. By the time you saw a Dr it was days and the staff handed out meds even if you were in multiple meds if they didn't think you needed a particular med you weren't getting it until the Dr ordered it! By then you were having severe panic attacks or had a meltdown! Do not go-to this place! No one here cares, just like any place for the mentally ill you're just a joke to them and a way to make money

Thomas Smith
10 months ago
5

The nurses and doctors and techs are all top notch. They are amazing and very patient people who genuinely care. I felt safe and comfortable in this unit. If you need help just go. You deserve to be happy.

Robert Gentile
1 year ago
5

I don't understand The bad reviews. I'm really sick and need your help and want to come back

Debbie
1 year ago
5

Doctors and nurse's took time to listen and the doctors changed my meds. I was Very blessed to have such caring staff. The unit itself could be updated, but most importantly the staff was very helpful and treated each patient as an important individual and not just another number. I am very thankful for the help I received here.

Suz Le
2 years ago
1

I called a few weeks ago to request help for my husband who is an alcoholic with mental health issues. I spoke with a man named Ramses who was rude and very short with me. I would have thought that someone working at a hospital specializing in mental health with a focus on helping people in difficult situations would have been more kind, supportive or at least empathic. I was truly at the end of my rope with few options when I called, and found myself completely discouraged during my conversation with Ramses. He did not seem to care at all and was very impatient. I would suggest customer service training for these workers on the front lines of the mental health industry.

Grace Sullivan
2 years ago
5

allia omar
2 years ago
1

Rachael Comtois
3 years ago
1

worst place to ever be at for your mental health, only made my mental state worse. doctors don t care about you, prescribe you whatever and don t listen to your needs. groups are not helpful towards coping with your mental health and nurses ignore you unless you stand at the window yelling for someone s attention, i don t recommend anyone going here if you really want to better your mental health.

Michael Markham
3 years ago
4

For adults, their process is that they allow you to do what you want for the most part while hosting periodic groups to teach you coping skills. Those groups are entirely voluntary, so they don't force you. You get out of treatment what you put in. They also create a treatment team for you with psychiatrists, doctors, ect to make sure they get you what you need. I had a really good experience here, but you REALLY need to WANT to get better. Involuntary admissions probably won't do well here

Bob Weaver
3 years ago
1

Horrible place, I was referred there from an inpatient hospital stay somewhere else, I went to the intake appointment, they evaluated me and said "No" you are too depressed to be in our program. I was like yeah that's why I'm here to get some help, I begged 4 help, they refused to help me.

Josie Britton
3 years ago
1

Horrible place, lacks compassion and resources. Misdiagnosed and prescribed me meds that have lawsuits against them for not being affective and they negatively affect the nervous system.

Jennifer Jemiolo
6 years ago
5

This place is wonderful ... I seriously almost didn't want to go home.

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