Portland VA Medical Center

Portland, Oregon

3710 SW U.S. Veterans Hospital Road Portland

Bldg. 15, 2nd Floor

Portland OR, 97239

(503) 220-8262
3.59 (355 reviews)

About Portland VA Medical Center

Portland VA Medical Center provides comprehensive mental and behavioral health care for military personnel, veterans, and families in Portland, Oregon. They offer telehealth services, crisis intervention and patient stabilization, medically supervised detox, and inpatient, outpatient, sober living, and aftercare programming, including dedicated services for adolescents, young adults, seniors, LGBTQ+ persons, homeless and indigent persons, and persons with co-occurring disorders. They are accredited by CARF and The Joint Commission.

Clients receive medical and mental health assessments, personalized care planning, and complete case management. Levels of care and treatment modalities are tailored to clients’ unique recovery needs and goals.

Their inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment featuring round-the-clock clinical supervision. Clients undergoing detox may be prescribed FDA-approved medication to ease withdrawal symptoms and prevent complications. Clients also engage in intensive, trauma-informed individual, group, and family counseling and robust, recovery-focused life skills training addressing topics such as coping, self-care, and relapse prevention. Evidence-based complementary therapies are available.

Their outpatient and aftercare services promote clients’ sustained sobriety through robust, wraparound care and may include 12 step program facilitation, step-down support, sober living and transitional housing, and referrals for additional medical, mental health, and social service programs.

In addition to military insurance benefits, Portland VA Medical Center contracts with most major insurers, including Anthem, Aetna, BlueCross BlueShield, Beacon, Humana, Cigna, and United Healthcare. Out of network benefits vary. Contact your provider to confirm coverage.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 242922

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 358897

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Heart icon Treatment

book iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

prescription iconDrug Addiction

Drug rehab in Oregon offers a full continuum of care for those struggling with addiction. From detox, to inpatient, to outpatient, to aftercare, Oregon residents can find the support they need for recovery. This treatment empowers individuals to replace drug use with positive alternatives and develop a healthier lifestyle.

file-medical iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

prescription-bottle-pill iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dollar icon Insurance & Financials

  • id-card iconPrivate insurance
  • dollar-sign iconSelf-pay options
  • id-badge iconMilitary insurance
  • calendar-check iconPer session

User icon Programs

user-tie iconAdult program

capsules iconHIV/AIDS program

person iconProgram for men

person-dress iconProgram for women

user iconYoung adult program

Medical briefcase icon Levels of Care

car-building iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

clipboard-medical iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

house iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

house-medical iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Hand holding medical sign icon Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

House check icon Settings and Amenities

  • couch iconPrivate setting
  • car iconPrivate transportation

Phone icon Contact

Building icon

3710 SW U.S. Veterans Hospital Road Portland

Bldg. 15, 2nd Floor

Portland OR, 97239

Call Now - Help is Available
Get Help Now - 503-379-9510
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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews

3.59 (355 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (354)
Accomodations & Amenities
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Overall Experience
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Reviewer
Overall Experience
Date Submitted
Reviewer
1

Every time my husband comes here the service always leaves something to be desired, it's sad to know that this is the quality of care that our veterans are expected to receive.

Reviewed on 3/1/2019
Overall Experience
Date Submitted

Google Rating

3.6 (354 reviews)
Say Says
1 month ago
3

ER visit: Parking takes 20min then you get cut off when tryna explain your symptoms then you gotta wait over 6hrs probably more, if I didn t say anything ..bring a book, jacket, snacks and water cause its cold and they will forget about you BUT its cause they re busy and need help maybe interns could help with that part Communication is an issue, at least put up signs cause this guy left his urine sample in the bathroom probably didn t know that this is the VA not Providence or OHSU .you will take your urine with you to your room Only issue I have is with the sleep clinic. Their therapist uses a condensing, patronizing tone when speaking to vets smh .she gave me a headache, never again

Keith Maus
1 month ago
1

Never seen a more mismanagement of records from and government business ever. I served in the military for eight years and during that time I had medals that medals that should have been earned missing on my record, someone else s medical record apparently appears on mine constantly, they owe me back pay on an issue that I was tasked to fix because a satellite VA apparently lost the forms I gave, and many other issues. I was a very responsible veteran to the Branch I served in and don t deserve this kind of treatment. The incompetence from the VA on me alone should not be continually happening from a government entity like they are. Furthermore I feel all veterans deserve better than this.

YS
1 month ago
1

The way this place runs is ridiculous. I feel bad for vets. They cannot just go to any vet hospital even if they live close to the hospital. They don't solve problems all they wanna do it prescribe meds and send u on ur way. It makes me mad how these vets are treated period. . They need a better system as well. Especially for elderly vets some of them can't navigate online. They definitely need to do better.

Darlene Nixon
1 month ago
4

The Portland VA hospital is fantastic! My only complaint would be the grumpy veteran sitting at your information desk. The man that "volunteers" should let someone else run this desk. Not once, but twice on two separate occasions he was snarky in giving out info or directions (like we should know it already) God forbid, you having hearing loss and asking him to repeat it! Most of us are sick, and just need some directions. This man always acts like it's such a burden to help you. Not a good impression VA. You need to fix that!

John S
2 months ago
5

Last time I went to a VA facility was close to 30 years ago in NY. It was a total disaster, rude, not really caring, and just shut me down. Yesterday I went this VA and found them to be pleasant, got into my appointment right on time, and I can't say enough about the caring treatment I got. I'm a Nam vet that left multiple problems unchecked maybe late but their help was fantastic. Tks

Vivian Shivner
2 months ago
2

Dont send your loved ones there to ortho or to the mental word not good places

Mark George
3 months ago
5

Recent visits to the VA pharmacy service have all gone well. Especially with the recent changes.

Ty
4 months ago
1

why should I spend my entire day chasing you people down waiting on hold passed around from one person to the next to try to make an appointment for mental health? just to be told they closed 10 minutes ago call again next week. does no one want to do their job? when will you take us seriously?

james robinson
4 months ago
1

I have been here for over six (6) hours. What has been done in six (6) hours you ask? One CT scan... Oh, but here is the kicker, I am not even done yet...

T Bird
4 months ago
5

The Portland VA has been a wonderful place to me with awesome doctors and staff. They have been very thorough in their care and I would never be able to afford financially the level of medical care I have received. I have a co payment for medications which is nothing compared to paying full price. I am grateful for this place.

David Henton
4 months ago
5

Ben O
5 months ago
4

Depends on the department and the day. I've had terrible experiences here with providers or staff who seemed discompassionate and brusque (2018-2019) More recently, my experience has been fairly positive. My needs were met and most doctors and nurses listened well. I owe my life to the OR and ICU staffs

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