PORT HEALTH | Wilmington Clinic

2206A Wrightsville Avenue
Wilmington, NC 28403

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About PORT HEALTH | Wilmington Clinic

PORT HEALTH | Wilmington Clinic, located in Wilmington, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at PORT HEALTH | Wilmington Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at PORT HEALTH | Wilmington Clinic will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can unwind in the rec room after a lengthy day of therapy.

PORT HEALTH | Wilmington Clinic has received accreditations from CARF and SAMHSA.

Latest Reviews

Nightowl 12
2 weeks ago on Google
1
If you don t wanna be heard or cared for don t waste you re time at this place all they wanna do is pump you with medicines and tell you it s gonna be okay terrible place!! and Dabney the front desk lady is rude!
Joshua Owens
1 month ago on Google
5
Dabny has been awesome from the very beginning! Very kind and friendly, puts a smile on my face every time I walk through the door. First time dealing with this company and she made me feel calm and welcomed. She s on-top of her game and knows her stuff. Go Dabny and staff!!
ryan sapp
1 year ago on Google
5
I just moved here from Nashville TN. I have no money, and live in a sober living house. These people treated me with such kindness and compassion. They gave me the state grant that covers my maintenance medication, so I pay nothing out of pocket. Groups are really good too. If I could give 6 stars I would.

Location

Accepted Insurance

PORT HEALTH | Wilmington Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Amenities

  • recreation iconRecreation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (910) 763-6499
Building icon

2206A Wrightsville Avenue
Wilmington, NC 28403

Reviews of PORT HEALTH | Wilmington Clinic

3.4/5 (24 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.4 (24 reviews)
Nightowl 12
2 weeks ago
1

If you don t wanna be heard or cared for don t waste you re time at this place all they wanna do is pump you with medicines and tell you it s gonna be okay terrible place!! and Dabney the front desk lady is rude!

Joshua Owens
1 month ago
5

Dabny has been awesome from the very beginning! Very kind and friendly, puts a smile on my face every time I walk through the door. First time dealing with this company and she made me feel calm and welcomed. She s on-top of her game and knows her stuff. Go Dabny and staff!!

ryan sapp
1 year ago
5

I just moved here from Nashville TN. I have no money, and live in a sober living house. These people treated me with such kindness and compassion. They gave me the state grant that covers my maintenance medication, so I pay nothing out of pocket. Groups are really good too. If I could give 6 stars I would.

Micheline Jackson
1 year ago
1

The worst experience so far in NC. The receptionist was rude and hateful especially about insurance. My son signed all the paperwork for them to talk to me then they wouldn t. He was trying to get in Stepping Stone but the treatment team denied him based on past hospitalizations even though they advertise help with mental illness. Then the assessor recommended another behavioral health place. They didn t even offer my son any of their services to assist him! What kind of mental health clinic tells you to go somewhere else. Where we are from we didn t have options so this is all new to us and so far there hasn t been much help.

Matthew Jones
1 year ago
5

This place saved my life.

Danielle Porter
2 years ago
5

I'm looking forward to going here seems like everywhere else they just want a bunch of money in this place actually works on your income and I think that that's amazing so I'm really excited about trying this place hope it goes well

Response from the owner2 years ago
Danielle Porter, thank you for the 5-star review! We hope that you have a great experience with our team! We appreciate you!
Michelle McCoy
2 years ago
1

It s hard to believe that a place will kick you out because you can t make specific groups. Your sobriety doesn t matter to them. The therapy is mediocre and Kristen wasn t pleasant as a therapist, kind of cold and belittling.

Response from the owner2 years ago
Michelle McCoy, we are sad to hear of this experience as our treatments are designed to help our patients thrive. Please call us at 252-353-1114, or visit our site here: https://www.porthealth.org/quality-management/grievance if you would like to share more and help us improve the care we provide.
Dee Cra
3 years ago
5

Dennis Mendelton ? was my counselor, he was amazing and I wish I could find someone just like him.I miss you and I honestly don t know how to go on. I felt an instant connection to him.

Response from the owner3 years ago
Dee Cra, thank you so much for the five stars! We are glad to hear that you had a great experience with Dennis!
Kirby L Clark
3 years ago
4

Response from the owner3 years ago
Kirby, thank you so much for the kind 4-Star review. We are glad you were able to find your way forward with us. Thanks again, we appreciate you!
Jasmin Borges
4 years ago
1

The lady at the front desk is extremely rude. I ve called in the past as well as today expressing concern or looking for solutions for scheduling appointments or insurance issues and she was absolutely no help and had no concern for the fact that I was at risk of running out of my medication which I am dependent on. She has spoken to me each time with a tone and attitude that made me feel like nothing more than a burden to the point where I dread having to call them for anything and when I do I always have this exact experience. My therapist here is great, but as the receptionist she is the first line of contact for patients and beginning every experience with this type of interaction truly ruins the entire experience. Mental health is something so many people already struggle to seek treatment for and when you finally do and are welcomed with nothing but negativity it really makes it hard to keep coming back.

Response from the owner4 years ago
Hi Jasmin, We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
alicia stubenrauch
4 years ago
1

Response from the owner4 years ago
Hi Alicia, We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
Nicole Cottle
4 years ago
5

I have tryed to call this place 6 different times today to get info and possibly set up an appointment for intake.Everytime they can not hear me and repeat hello hello and hang up.Something must be wrong with their phones!!

Response from the owner4 years ago
Hi Nicole, thank you for the kind review - I've shared this with management to look into. Sorry for the inconvenience! Thanks for choosing us!
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