Port Human Services – Kelly House

1507 Martin street
Wilmington, NC 28401

Port Human Services - Kelly House NC 28401

About Port Human Services – Kelly House

Port Human Services – Kelly House, located in Wilmington, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include recovery housing.

Specialty rehab programs at Port Human Services – Kelly House include tailored care focusing on women's specific needs and experiences, treatment integrated with HIV/AIDS care, ensuring comprehensive health management, and treatment for new mothers, addressing postpartum challenges and childcare needs.

Port Human Services – Kelly House has received accreditations from CARF.

Latest Reviews

Malori Spencer
1 year ago on Google
1
This is a HORRIBLE place. I wouldn't suggest anyone go here. The supervisor won't answer questions or return calls no matter how urgent they are. For example while I was in treatment I had court for a speeding ticket and was told it would be taken care of. Not only did the supervisor neglect to send the requested documents to the court she refused to provide me copies and now I'm facing fines and a failure to appear and will loose my license because she couldn't seem to do her job. They claim to help you with all your needs and have thousands of dollars to help but the money doesn't go to the clients, it just disappears... Hmmm... I think they need to be audited honestly. Staff breaks confidentiality and HIPPA laws, there's no such thing as a personal recovery program there. They don't have enough staff to take you to all your appointments and deny you care and things you need once you get into the program after they claim to help fulfill all your needs. If you are sick with the flu you still have to go to meetings and risk exposing others to becoming I'll and they also denied taking patients and even babies running fevers to the ER who were sick because they claimed to not have the staff available. Unless you apply for work first your not getting any financial help here. And honestly the staff doesn't care. The day care staff for the babies was the only ones who seemed to care but they are only allowed to do for the children. Also if your family comes to visit you have to go outside with them and they aren't allowed inside. Also childrens father's aren't allowed to come visit. It's really taking the baby away from having a family. I could go on and on but I think you get my jist this is a horrible not recommended place for anyone.
elf3 rings
3 years ago on Google
5
So thankful for this place!
Joan Holzer
4 years ago on Google
5

Location

Accepted Insurance

Port Human Services – Kelly House works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (910) 251-8944
Building icon

1507 Martin street
Wilmington, NC 28401

Reviews of Port Human Services – Kelly House

3.44/5 (13 reviews)
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Reviews

1.5

Great program but its run by people who dont know what they're doing. The management lies and manipulates alot of situations and made me feel so small. I was court ordered and still chose to leave and accept my consequences because that's how uncomfortable I was staying ther ... Read More

Reviewed on 11/16/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (12 reviews)
Malori Spencer
1 year ago
1

This is a HORRIBLE place. I wouldn't suggest anyone go here. The supervisor won't answer questions or return calls no matter how urgent they are. For example while I was in treatment I had court for a speeding ticket and was told it would be taken care of. Not only did the supervisor neglect to send the requested documents to the court she refused to provide me copies and now I'm facing fines and a failure to appear and will loose my license because she couldn't seem to do her job. They claim to help you with all your needs and have thousands of dollars to help but the money doesn't go to the clients, it just disappears... Hmmm... I think they need to be audited honestly. Staff breaks confidentiality and HIPPA laws, there's no such thing as a personal recovery program there. They don't have enough staff to take you to all your appointments and deny you care and things you need once you get into the program after they claim to help fulfill all your needs. If you are sick with the flu you still have to go to meetings and risk exposing others to becoming I'll and they also denied taking patients and even babies running fevers to the ER who were sick because they claimed to not have the staff available. Unless you apply for work first your not getting any financial help here. And honestly the staff doesn't care. The day care staff for the babies was the only ones who seemed to care but they are only allowed to do for the children. Also if your family comes to visit you have to go outside with them and they aren't allowed inside. Also childrens father's aren't allowed to come visit. It's really taking the baby away from having a family. I could go on and on but I think you get my jist this is a horrible not recommended place for anyone.

elf3 rings
3 years ago
5

So thankful for this place!

Joan Holzer
4 years ago
5

Krystal Ruiz
5 years ago
1

Very very prejudice staff. Do not like black people forreal. Especially over at the office and where you have group

Lisa Iezzi
5 years ago
5

Kelly House is one of the best facilities to work with pregnant mom's who are recovering addicts!

nursemommy09
5 years ago
5

Wonderful program. Saved my life.

Carol Andrews
6 years ago
5

best day care yes

Matt McBride
6 years ago
4

Alicia Hackett
6 years ago
5

Awesome

Tina Harker
7 years ago
1

I didn't relapse or ever test positive, was working a program with my sponsor and was sent away anyway. Haven't seen my son since, and I have 10 years clean today. Girls could have girlfriends who were actively using, but I couldn't have contact with my spouse who was also in a recovery house bc the manager didn't like the mixing of the races

Kyana Wilson
7 years ago
1

Staff is rude.

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