Port Human Services

1141 North Road Street
Suite L
Elizabeth City, NC 27909

About Port Human Services

Port Human Services, located in Elizabeth City, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Port Human Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Port Human Services has received accreditations from CARF.

Latest Reviews

Farrow Family
4 years ago on Google
1
Ever since Dr.Drury left this place went downhill! I wouldn't recommend anyone to go here.Ihere.I've been treated like a junky instead of a patient and was Falsly accused of drug screenings when I was only there for mental health issues I had to do roughly 6 urine test a month in witch I have to pay for,Recently outta of Hospital do to them cutting my medications off after 20yrs.Big thumbs down to Port mental health Elizabeth City!
Shannon Esbrandt
5 years ago on Google
1
I have been going to Port Health for many years. Initially, I saw Andrea Morgan who was great. She was kind and compassionate. Then, I got Dr. Leonhardt. I have never met such a cruel doctor. I am now forced to detox abruptly off four different medications all because I haven't been able to attend group therapy three times a week. I am a live in CNA that does hospice care, and cannot leave my patient unattended for long periods, and have only been able to attend once a week. According to SAMHSA, counseling and therapy should be tailored to the patient, because we all have different lifestyles. This is not the first time he has taken away my medications, and now will not see me. I couldn't be more truthful, and polite person, I've done nothing to warrant this. I am drug free, and attend every monthly therapy and psych appointment. I go to group one time a week. One time, I was having severe tremors in my leg causing me the inability to drive after he took away my meds, so I went there for a walk in appointment. I was refused to be seen, not given meds or any treatment. This place is awful under his leadership, and I may have a case for medical malpractice. I should also mention that the meds he has taken away, I have been on for many years, and cold turkey is severe, and should be only done under a doctor's supervision which I am not getting thanks to Dr. Leonhardt. Risk of death, seizures, hallucinations, and other major complications. To be safe, I should be tapered off that which he is refusing because my lifestyle prevented me from going three times a week. With Dr. Leonhardt not helping me, I will be checking into the ER soon as my symptoms continue to worsen without my medication.Port also claims that the state of North Carolina demands patients taking Suboxone attend 3x week. There is no such law, and if you check with any other Suboxone clinic they all have very different demands that must be made to continue treatment. Most other clinics I have checked work with your schedule, and not against it. I highly recommend to find another place for treatment, one that has actual compassion and care for human life.Update 1/24/2019: I am still very upset with the treatment, and lack of care I received at Port, and especially under the 'care' of, if you can even call it that of Dr. Leonhardt, and Geraldine Walker. Multiple times Dr. Leonhardt took me off my medication as a punishment for the fact that I worked and was only able to come to group once a week, instead of the required 3X weekly (how do people do this that work? They won't even work with you, it's impossible, and atrocious)The only person I found capable at Port was Wyconda my therapist. She truly listened to me, and I could tell she really cared about me, and people in general.My days of dealing with the devil, Dr. Leonhardt are gladly over. I am very happy to announce that I have a wonderful new doctor, and I highly recommend everyone to go see him. He is taking new patients.His name is Dr. Ferguson and he is the best doctor I've ever had. He cares so deeply for his patients, and he truly listens to what I have to say, and how I'm feeling. He is in Powellsville, well worth the drive. He abides by all laws, is by the book and does not require you to go to group at all, and unlike Port he doesn't lie to you that it is a law that you must go to group 3x weekly or at all, although he does recommend it, for it can be very beneficial to some people. With me working all the time, he understands that is best to go when time permits and it is seen as a true therapy instead of a burden or requirement and as I continue to stay free from my pain pill addiction. I have so much less stress now, and love how caring Dr. Ferguson, and the staff are. He is so great, I have made him my Primary Care Doctor. Do not waste your time with Port, or more importantly your sanity. Trust me you will lose it there. I can not speak about the legality of a case against Port, but can say it is being reviewed. Wish you all the best of luck.
man of the corndogs cnng
5 years ago on Google
1

Location

Accepted Insurance

Port Human Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (252) 335-0803
Building icon

1141 North Road Street
Suite L
Elizabeth City, NC 27909

Reviews of Port Human Services

1.9/5 (15 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

1.9 (15 reviews)
Farrow Family
4 years ago
1

Ever since Dr.Drury left this place went downhill! I wouldn't recommend anyone to go here.Ihere.I've been treated like a junky instead of a patient and was Falsly accused of drug screenings when I was only there for mental health issues I had to do roughly 6 urine test a month in witch I have to pay for,Recently outta of Hospital do to them cutting my medications off after 20yrs.Big thumbs down to Port mental health Elizabeth City!

Shannon Esbrandt
5 years ago
1

I have been going to Port Health for many years. Initially, I saw Andrea Morgan who was great. She was kind and compassionate. Then, I got Dr. Leonhardt. I have never met such a cruel doctor. I am now forced to detox abruptly off four different medications all because I haven't been able to attend group therapy three times a week. I am a live in CNA that does hospice care, and cannot leave my patient unattended for long periods, and have only been able to attend once a week. According to SAMHSA, counseling and therapy should be tailored to the patient, because we all have different lifestyles. This is not the first time he has taken away my medications, and now will not see me. I couldn't be more truthful, and polite person, I've done nothing to warrant this. I am drug free, and attend every monthly therapy and psych appointment. I go to group one time a week. One time, I was having severe tremors in my leg causing me the inability to drive after he took away my meds, so I went there for a walk in appointment. I was refused to be seen, not given meds or any treatment. This place is awful under his leadership, and I may have a case for medical malpractice. I should also mention that the meds he has taken away, I have been on for many years, and cold turkey is severe, and should be only done under a doctor's supervision which I am not getting thanks to Dr. Leonhardt. Risk of death, seizures, hallucinations, and other major complications. To be safe, I should be tapered off that which he is refusing because my lifestyle prevented me from going three times a week. With Dr. Leonhardt not helping me, I will be checking into the ER soon as my symptoms continue to worsen without my medication.Port also claims that the state of North Carolina demands patients taking Suboxone attend 3x week. There is no such law, and if you check with any other Suboxone clinic they all have very different demands that must be made to continue treatment. Most other clinics I have checked work with your schedule, and not against it. I highly recommend to find another place for treatment, one that has actual compassion and care for human life.Update 1/24/2019: I am still very upset with the treatment, and lack of care I received at Port, and especially under the 'care' of, if you can even call it that of Dr. Leonhardt, and Geraldine Walker. Multiple times Dr. Leonhardt took me off my medication as a punishment for the fact that I worked and was only able to come to group once a week, instead of the required 3X weekly (how do people do this that work? They won't even work with you, it's impossible, and atrocious)The only person I found capable at Port was Wyconda my therapist. She truly listened to me, and I could tell she really cared about me, and people in general.My days of dealing with the devil, Dr. Leonhardt are gladly over. I am very happy to announce that I have a wonderful new doctor, and I highly recommend everyone to go see him. He is taking new patients.His name is Dr. Ferguson and he is the best doctor I've ever had. He cares so deeply for his patients, and he truly listens to what I have to say, and how I'm feeling. He is in Powellsville, well worth the drive. He abides by all laws, is by the book and does not require you to go to group at all, and unlike Port he doesn't lie to you that it is a law that you must go to group 3x weekly or at all, although he does recommend it, for it can be very beneficial to some people. With me working all the time, he understands that is best to go when time permits and it is seen as a true therapy instead of a burden or requirement and as I continue to stay free from my pain pill addiction. I have so much less stress now, and love how caring Dr. Ferguson, and the staff are. He is so great, I have made him my Primary Care Doctor. Do not waste your time with Port, or more importantly your sanity. Trust me you will lose it there. I can not speak about the legality of a case against Port, but can say it is being reviewed. Wish you all the best of luck.

man of the corndogs cnng
5 years ago
1

Amy Johnson
5 years ago
1

You're better off saving your time by going somewhere else.

Cathy Morris
5 years ago
5

Good place to go for all mental and drug problems.

Emily Saul
5 years ago
1

Worst experience ever! Waited over an hour and didn't even get seen, Dr leonhardt is the most rude cruel Dr I've ever met .thankfully I'm changing drs

Samsung S'Seven
6 years ago
1

My family and I have been going to port for a very long time and have always had problems with them. The psychiatrists just up and leave and no one notifies you. So when your appointment comes and you get to the office, THAT'S when you find out. And by then, you have no medicine refills. This happens ALL the time. Recently they did something highly illegal and I won't go into it 100% - I just stress to everyone to be very cautious of this place. The only competent person working there is an assistant named Benita. After this recent incident, we have chosen to no longer go to port and will be contacting Trillium to notify them about what has happened.

Ashleyy Aurora
6 years ago
2

I'm not even going to go into all the problems that I, and other people, have experienced.

Audra Cahoon
6 years ago
5

Donna Weeks
6 years ago
1

This place is a joke! I m not a participant but was there for participants that needed help and it was the worst experience I ve ever had! These people do not care and the service is truly appalling. The county/state should be ashamed of the people they have working there and fire them all! A male goes in a room for urine sample and women are watching while they are eating Wendy s lunch and carrying on with a normal conversation....extremely unprofessional and so disappointed with this system!! The only reason I give it one star is because there isn t anything less.

Miss A
6 years ago
1

Daughter is suffering without meds. Dr. Linehart cancelled on her today and it's Friday. After hours service said the meds aren't in her chart. Has to wait till Monday. Stopping these meds suddenly causes seizures. Flipping moron. Will they pay for her medical care if she has to be rushed to the hospital? What about the permanent damage everytime she has a seizure? And it's not for drug addiction. She needs meds for SEVERE anxiety!!!

Shane Lyons
7 years ago
1

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