PORT HEALTH | Nags Head Clinic

Nags Head, North Carolina

2808 Croatan Highway
Suite B
Nags Head, NC 27959

(252) 441-2324

About PORT HEALTH | Nags Head Clinic

PORT HEALTH | Nags Head Clinic, located in Nags Head, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at PORT HEALTH | Nags Head Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at PORT HEALTH | Nags Head Clinic will find the private rooms that give personal space for reflection and undisturbed rest during treatment.

PORT HEALTH | Nags Head Clinic has received accreditations from CARF.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

Seniors Program

lgbtq iconLGBTQ Program

military-hat iconMilitary Program

House check icon Settings & Amenities

  • private-room iconPrivate Rooms

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (252) 441-2324
Building icon

2808 Croatan Highway
Suite B
Nags Head, NC 27959

Call Now - Help is Available
Get Help Now - 984-266-0532
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Reviews

2.7 (18 reviews)
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Google Rating

2.7 (18 reviews)
Susan Andres
7 months ago
5

I can't believe all the negative reviews! Surely they are NOT for the Nags Head location?! I get it, it's mental health, and maybe you're anxious and cranky, but I have ONLY had excellent experiences there! The office receptionist is a delight and very efficient and capable. The PA listens and is endlessly helpful. My therapist is, quite literally, a gift from God. I don't know what I would do without PORT Health, Nags Head.

Grey Blories
8 months ago
1

Another patient arrived late for their appointment while I was in the waiting room - the patient was upset and expressed that getting off work was nearly impossible for their appointments, but they were still turned away because they were a few minutes late. Front desk staff openly mocked the patient in front of me after they left. The lack of empathy in this place is astonishing.

Korin Bennett
1 year ago
1

You are told if you need help sooner than your next appointment to call only to be cut down by the receptionist.Will be filing a complaint with the North Carolina Department of Health and Human Services. Receptionist refused to make an emergency appointment, grounds for negligence.

Response from the owner3 years ago
Korin, thank you for letting us know about your experience. We are constantly adjusting practices to better serve everyone and are sorry if we fell short. We invite you to visit www.porthealth.org/grievance to route your experience to one of our associates to work through this. Thank you for taking the time to leave us the review and for the opportunity to follow up with you and make it right.
vega melson
1 year ago
5

The intensive outpatient groups as well as one-on-one counseling here have changed my life. I think it's important to let the people offering free help know that they've helped. Jessica Z. Is an amazing counselor. I just want everyone to know how much they helped with my substance abuse and mental health problems. I apply the things I've learned from one on one counseling to the groups to my everyday life!

TF Farrow
2 years ago
4

The Port Health Nags Head has been a blessing for many.. there is always bad with the good, but in general they have helped many..including myself, it's not only a place for recovery, or medications, but there is some great counselors that I can attest have helped me work thru many issues over the years, and they are not just there if you have a mental issue, or are in to help a drug addiction..but they also offer great groups that can help women (and men)in toxic relationships, help for using life skills in situations that you cannot do alone, there their for grief counseling.. the groups are for those who sign up weekly and if needed one on one counseling sessions are available.. its not always been easy, and if your new and the 1st experience isn't what you like, remember that's why there is more than 1 person to help you, everyone has different personalities so don't give up or be angry, they also want to help you find the right person that you will get the best experience and help from... I appreciate the front office staff.. Mrs Norma, and others are friendly and helpful..the Dr is wonderful and will do his best if you do need medication to get you on the correct ones to help your condition and help you if you are able to get off as well.. the entire staff have been a blessing for me.. thru the good and bad times.. I recommend you call 1st, for if new you will need to do a intake which is very thorough. I also want to point out they are Covid careful and it's always clean and sanitized as a immune compromised patient I appreciate that. Thanks to all I've known who have helped me over the years. Your top stars to me.

Response from the owner2 years ago
TF Farrow, thank you so much for these kind words, we truly appreciate you!
John Sawyer
2 years ago
5

The staff has been great for me for years and they are a great support with whatever you need!

Response from the owner2 years ago
John, thank you for taking the time to leave us this great review and 5-star rating. We are happy to know that you are well cared for by our team!
Chuck Beatty
3 years ago
1

Extremely unprofessional. They have stood me up for several appointments and their staff often can t be arsed to help you out. They give mental health professionals a bad name.

Response from the owner3 years ago
Chuck Beatty, thank you for bringing this to our attention, we are sorry to hear that you had a negative experience with us. If you would like to share more, please call us at 252-353-1114 or if it is more convenient visit our site here: https://www.porthealth.org/quality-management/grievance. We thank you for your feedback as it helps us to improve.
Shannon Dodson
3 years ago
1

This place, this place is horrible! The people that answer the phone are not helpful and are very condescending! I would NEVER recommend ANYONE going to this establishment!

Response from the owner3 years ago
Shannon, thank you for letting us know about your phone call / experience. We are always adjusting practices to better serve everyone and are sorry if we fell short with you. Please visit www.porthealth.org/grievance to route your experience to one of our associates to help address this. Thank you for taking the time to leave us the review and for the opportunity to follow up with you and make it right.
Tremaine Lindsey
4 years ago
5

I would like to take this time out to thank Dr. Phil and my therapist Rebecca. When I started 8 months ago I was real depressed, tired, stressed, and my mind was going a mile a minute. I'm now in a better place. Thank you for all you do and continue to do. I wish Rebecca all the best as she moves on in her career. Thank you Dr. Phil for finding the right meds for me.

Response from the owner4 years ago
Tremaine, thank you so much for the kind review. We're so glad we could be of help!
Andria Spencer
5 years ago
1

None of these people care about you period. No one answers the phones. If you are even THINKING of getting involved in this place, DON"T!

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
Moar Gorillaz
5 years ago
1

As I sit here, on hold yet again, this being the fifth year of contacting PORT on behalf of a multitude of people whom I wish had the means to use literally any other service, I find myself unable to not start writing this review as I wait (currently at 70 minutes with no reply).Angel Dawn, I don't know who you are, but clearly you're either so far into your own ego that you're oblivious to the world around you, or you're incapable of realizing that if the majority are finding a problem with something, perhaps the problem is with that something and not with the people.Honestly, this place is a pox on anyone trying to get actual mental help. While I can't speak for the addiction counseling, I can speak first hand about their inability to help with mental health issues, both for myself and for others whom are my family and friends that have gone.PORT is a relentless onslaught of inadequacy; a program filled with 'counselors' whom have no experience dealing with any issues beyond addiction (and most likely, based on their inability to deal with mental health issues, not even being properly equipped to deal with that).They use a blanket solution to all problems that have been expressed, by myself and several others, similar to using a package of band-aids to treat everything from a scratch to a torn off limb--PORT counselors practice using the 'duct tape' of mental health solutions, if you will.And as I'm either talking to one of the older receptionists, who are cantankerous to everyone they interact with, or one of the new receptionists, who hold a position with a rollover rate so massive I no longer find it necessary to learn their names, I try to tell myself that this is a non-profit organization and, as with most other things in life, you get what you pay for.However, I can't help but feel that actively hurting those you're supposed to be helping is actually worse than the price tag of 'free'. After all, the payment for some is their time and mental health, and if it was possible to come in with receipt to get a return for both, I'm positive their company would go out bankrupt within a month from the returns.

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
matthew falciano
5 years ago
2

Took them for ever to answer the phone

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
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