PORT HEALTH | Nags Head Clinic

2808 Croatan Highway
Suite B
Nags Head, NC 27959

About PORT HEALTH | Nags Head Clinic

PORT HEALTH | Nags Head Clinic, located in Nags Head, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at PORT HEALTH | Nags Head Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at PORT HEALTH | Nags Head Clinic will find the private rooms that give personal space for reflection and undisturbed rest during treatment.

PORT HEALTH | Nags Head Clinic has received accreditations from CARF.

Latest Reviews

Grey Blories
9 months ago on Google
1
Another patient arrived late for their appointment while I was in the waiting room - the patient was upset and expressed that getting off work was nearly impossible for their appointments, but they were still turned away because they were a few minutes late. Front desk staff openly mocked the patient in front of me after they left. The lack of empathy in this place is astonishing.
Korin Bennett
1 year ago on Google
1
You are told if you need help sooner than your next appointment to call only to be cut down by the receptionist.Will be filing a complaint with the North Carolina Department of Health and Human Services. Receptionist refused to make an emergency appointment, grounds for negligence.
Response from the owner2 years ago
Korin, thank you for letting us know about your experience. We are constantly adjusting practices to better serve everyone and are sorry if we fell short. We invite you to visit www.porthealth.org/grievance to route your experience to one of our associates to work through this. Thank you for taking the time to leave us the review and for the opportunity to follow up with you and make it right.
vega melson
1 year ago on Google
5
The intensive outpatient groups as well as one-on-one counseling here have changed my life. I think it's important to let the people offering free help know that they've helped. Jessica Z. Is an amazing counselor. I just want everyone to know how much they helped with my substance abuse and mental health problems. I apply the things I've learned from one on one counseling to the groups to my everyday life!

Location

Accepted Insurance

PORT HEALTH | Nags Head Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (252) 441-2324
Building icon

2808 Croatan Highway
Suite B
Nags Head, NC 27959

Reviews of PORT HEALTH | Nags Head Clinic

2.5/5 (17 reviews)
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Overall Experience
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Google Reviews

2.5 (17 reviews)
Grey Blories
9 months ago
1

Another patient arrived late for their appointment while I was in the waiting room - the patient was upset and expressed that getting off work was nearly impossible for their appointments, but they were still turned away because they were a few minutes late. Front desk staff openly mocked the patient in front of me after they left. The lack of empathy in this place is astonishing.

vega melson
1 year ago
5

The intensive outpatient groups as well as one-on-one counseling here have changed my life. I think it's important to let the people offering free help know that they've helped. Jessica Z. Is an amazing counselor. I just want everyone to know how much they helped with my substance abuse and mental health problems. I apply the things I've learned from one on one counseling to the groups to my everyday life!

Korin Bennett
1 year ago
1

You are told if you need help sooner than your next appointment to call only to be cut down by the receptionist.Will be filing a complaint with the North Carolina Department of Health and Human Services. Receptionist refused to make an emergency appointment, grounds for negligence.

Response from the owner3 years ago
Korin, thank you for letting us know about your experience. We are constantly adjusting practices to better serve everyone and are sorry if we fell short. We invite you to visit www.porthealth.org/grievance to route your experience to one of our associates to work through this. Thank you for taking the time to leave us the review and for the opportunity to follow up with you and make it right.
TF Farrow
2 years ago
4

The Port Health Nags Head has been a blessing for many.. there is always bad with the good, but in general they have helped many..including myself, it's not only a place for recovery, or medications, but there is some great counselors that I can attest have helped me work thru many issues over the years, and they are not just there if you have a mental issue, or are in to help a drug addiction..but they also offer great groups that can help women (and men)in toxic relationships, help for using life skills in situations that you cannot do alone, there their for grief counseling.. the groups are for those who sign up weekly and if needed one on one counseling sessions are available.. its not always been easy, and if your new and the 1st experience isn't what you like, remember that's why there is more than 1 person to help you, everyone has different personalities so don't give up or be angry, they also want to help you find the right person that you will get the best experience and help from... I appreciate the front office staff.. Mrs Norma, and others are friendly and helpful..the Dr is wonderful and will do his best if you do need medication to get you on the correct ones to help your condition and help you if you are able to get off as well.. the entire staff have been a blessing for me.. thru the good and bad times.. I recommend you call 1st, for if new you will need to do a intake which is very thorough. I also want to point out they are Covid careful and it's always clean and sanitized as a immune compromised patient I appreciate that. Thanks to all I've known who have helped me over the years. Your top stars to me.

Response from the owner2 years ago
TF Farrow, thank you so much for these kind words, we truly appreciate you!
John Sawyer
2 years ago
5

The staff has been great for me for years and they are a great support with whatever you need!

Response from the owner2 years ago
John, thank you for taking the time to leave us this great review and 5-star rating. We are happy to know that you are well cared for by our team!
Shannon Dodson
3 years ago
1

This place, this place is horrible! The people that answer the phone are not helpful and are very condescending! I would NEVER recommend ANYONE going to this establishment!

Response from the owner3 years ago
Shannon, thank you for letting us know about your phone call / experience. We are always adjusting practices to better serve everyone and are sorry if we fell short with you. Please visit www.porthealth.org/grievance to route your experience to one of our associates to help address this. Thank you for taking the time to leave us the review and for the opportunity to follow up with you and make it right.
Chuck Beatty
3 years ago
1

Extremely unprofessional. They have stood me up for several appointments and their staff often can t be arsed to help you out. They give mental health professionals a bad name.

Response from the owner3 years ago
Chuck Beatty, thank you for bringing this to our attention, we are sorry to hear that you had a negative experience with us. If you would like to share more, please call us at 252-353-1114 or if it is more convenient visit our site here: https://www.porthealth.org/quality-management/grievance. We thank you for your feedback as it helps us to improve.
Tremaine Lindsey
4 years ago
5

I would like to take this time out to thank Dr. Phil and my therapist Rebecca. When I started 8 months ago I was real depressed, tired, stressed, and my mind was going a mile a minute. I'm now in a better place. Thank you for all you do and continue to do. I wish Rebecca all the best as she moves on in her career. Thank you Dr. Phil for finding the right meds for me.

Response from the owner4 years ago
Tremaine, thank you so much for the kind review. We're so glad we could be of help!
Andi Spencer
5 years ago
1

None of these people care about you period. No one answers the phones. If you are even THINKING of getting involved in this place, DON"T!

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
Moar Gorillaz
5 years ago
1

As I sit here, on hold yet again, this being the fifth year of contacting PORT on behalf of a multitude of people whom I wish had the means to use literally any other service, I find myself unable to not start writing this review as I wait (currently at 70 minutes with no reply).Angel Dawn, I don't know who you are, but clearly you're either so far into your own ego that you're oblivious to the world around you, or you're incapable of realizing that if the majority are finding a problem with something, perhaps the problem is with that something and not with the people.Honestly, this place is a pox on anyone trying to get actual mental help. While I can't speak for the addiction counseling, I can speak first hand about their inability to help with mental health issues, both for myself and for others whom are my family and friends that have gone.PORT is a relentless onslaught of inadequacy; a program filled with 'counselors' whom have no experience dealing with any issues beyond addiction (and most likely, based on their inability to deal with mental health issues, not even being properly equipped to deal with that).They use a blanket solution to all problems that have been expressed, by myself and several others, similar to using a package of band-aids to treat everything from a scratch to a torn off limb--PORT counselors practice using the 'duct tape' of mental health solutions, if you will.And as I'm either talking to one of the older receptionists, who are cantankerous to everyone they interact with, or one of the new receptionists, who hold a position with a rollover rate so massive I no longer find it necessary to learn their names, I try to tell myself that this is a non-profit organization and, as with most other things in life, you get what you pay for.However, I can't help but feel that actively hurting those you're supposed to be helping is actually worse than the price tag of 'free'. After all, the payment for some is their time and mental health, and if it was possible to come in with receipt to get a return for both, I'm positive their company would go out bankrupt within a month from the returns.

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
matthew falciano
5 years ago
2

Took them for ever to answer the phone

Response from the owner5 years ago
We are unable to discuss any patient matters online for privacy reasons. However, we do care about your experiences and would like to learn more about this so that we can help resolve and address any issues. Your feedback helps us improve our level of care and we appreciate you taking the time to let us know. Please give us a call at 252-353-1114 or utilize our website feedback form (https://www.porthealth.org/quality-improvement/grievance) to discuss this further with us. Thank you.
Angel Dawn
5 years ago
5

I have attended groups there for a long time. I used to take their services for granted and blame others for my failures but then I grew up. I understand today that I get out of something exactly what I put into it. The more effort on my part, the greater the reward. I am very pleased with my experience... I have been a Port patient in Wilmington and Nags Head, and have found the Nags Head Staff to be very dedicated and caring. The counseling and educational services will totally change your life IF you want it changed. Openmindedness and willingness are indispensable. The teacher will appear when the student is ready to learn... I have had nothing but positive experiences at the Nags Head office. I feel that the negative reviews are retaliatory and posted by a few who, perhaps, were either not ready to change or are not being honest with themselves about their part in whatever situation that led to their dismissal... 5 star service but success depends on the patient's attitude and level of participation.

Response from the owner5 years ago
Thank you for the kind review. We are delighted that you were well taken care of at Port Health.
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