Pomerado Hospital

15615 Pomerado Road Poway, CA 92064
Inpatient
Pomerado Hospital CA 92064

About Pomerado Hospital

Palomar Medical Center is a general hospital in Poway, California. Their alcohol and drug rehab services are integrated into their behavioral health program. They have services at the inpatient level and they refer out for aftercare.

Their two inpatient units serve adult and geriatric patients. Trained staff medically monitor patients in their recovery around the clock. You’ll engage in treatment by participating in groups and therapeutic recreation. Medical management is supervised by qualified prescribers. Their facility is accredited by the Joint Commission.

You can expect to be referred to aftercare treatment that is individualized to their needs. Aftercare may include residential drug rehab, referral to a halfway house, intensive outpatient treatment, and individual and group counseling.

They accept most major insurance carriers. You should check with your carrier to find out if Palomar Medical Center is in-network, and what out of network benefits your carrier provides.

Latest Reviews

Lindsey Sherman
1 week ago on Google
1
Very disrespectful nurses. I had asked to take a shower and she came in and put her hand in my face and waved it and said no not right now instead of no not right now. Is there anything else I can get for you?
Response from the owner3 months ago
Dear Lindsey We are sorry to hear your experience did not go as you expected it to, and we d welcome the opportunity to connect with you directly. We were very recently made aware of an issue that interfered with us receiving some emails. We've been assured that issue has been resolved. Would you please reach out to us at ContactUs@palomarhealth.org and let us know the best way to reach you? Thank you for letting us know about this, and we look forward to speaking with you.
Zachary Califano
2 weeks ago on Google
1
Came in with head injury. Got a ct scan came back fine. Doctor failed to tell me I had a concussion. I ended up back at the urgent care after work with a bad headache. At the urgent care IN THE ER NOTES HE WROTE I HAD ONE. He never mentioned this to me. Never told me to take time off. Didn't write a doctors note. Alex Huang is the name of the doctor. Definitely needs a talking to at minimum. He even left the issues addressed portion of my emergency room discharge papers blank.
Response from the owner1 week ago
Hi Zachary - We received your message regarding this, and thank you so much for letting us know about it. We're sorry your experience did not go as expected. Our team is following up and will be reaching out to you in the next few days, if you have not heard from them already. If you have any additional concerns, please don't hesitate to email us at ContactUs@palomarhealth.org. Thank you.
Felipe silvestre Silvestre
1 month ago on Google
1
Terrible service yesterday they took me to the emergency room because I couldn't walk due to the pain in my back, they didn't give me analgesic medication, they only prescribed me ibuprofen, it's useless, I won't go to this hospital again.
Response from the owner1 week ago
Hi Felipe - We're sorry to hear your visit did not go as you expected it to. We'd welcome the opportunity to connect with you about this if you would like - you can email us at ContactUs@palomarhealth.org and let us know the best way to reach you directly. Please feel free to email in either Spanish or English, however you are most comfortable. We look forward to hearing from you and hope your back is feeling much better now.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (858) 613-5640
Building icon

15615 Pomerado Road
Poway, CA 92064

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Peter Lee, PhD

Reviews of Pomerado Hospital

2.8/5 (311 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (311 reviews)
elda parmley
1 week ago
5

Response from the owner4 weeks ago
Thank you!
Lindsey Sherman
1 week ago
1

Very disrespectful nurses. I had asked to take a shower and she came in and put her hand in my face and waved it and said no not right now instead of no not right now. Is there anything else I can get for you?

Response from the owner4 months ago
Dear Lindsey We are sorry to hear your experience did not go as you expected it to, and we d welcome the opportunity to connect with you directly. We were very recently made aware of an issue that interfered with us receiving some emails. We've been assured that issue has been resolved. Would you please reach out to us at ContactUs@palomarhealth.org and let us know the best way to reach you? Thank you for letting us know about this, and we look forward to speaking with you.
Zachary Califano
2 weeks ago
1

Came in with head injury. Got a ct scan came back fine. Doctor failed to tell me I had a concussion. I ended up back at the urgent care after work with a bad headache. At the urgent care IN THE ER NOTES HE WROTE I HAD ONE. He never mentioned this to me. Never told me to take time off. Didn't write a doctors note. Alex Huang is the name of the doctor. Definitely needs a talking to at minimum. He even left the issues addressed portion of my emergency room discharge papers blank.

Response from the owner2 weeks ago
Hi Zachary - We received your message regarding this, and thank you so much for letting us know about it. We're sorry your experience did not go as expected. Our team is following up and will be reaching out to you in the next few days, if you have not heard from them already. If you have any additional concerns, please don't hesitate to email us at ContactUs@palomarhealth.org. Thank you.
Shruti Chari
4 weeks ago
1

Response from the owner4 weeks ago
Hi Shruti - We'd love to know what we can be doing differently or better. If you'd like to, please email us at ContactUs@palomarhealth.org with some more information. Our goal is to provide the best possible care and service to the communities we serve, and feedback helps us immensely. Thank you.
Cheryl Evans
4 weeks ago
5

Response from the owner4 weeks ago
Thank you, Cheryl!
Felipe silvestre Silvestre
1 month ago
1

Terrible service yesterday they took me to the emergency room because I couldn't walk due to the pain in my back, they didn't give me analgesic medication, they only prescribed me ibuprofen, it's useless, I won't go to this hospital again.

Response from the owner4 weeks ago
Hi Felipe - We're sorry to hear your visit did not go as you expected it to. We'd welcome the opportunity to connect with you about this if you would like - you can email us at ContactUs@palomarhealth.org and let us know the best way to reach you directly. Please feel free to email in either Spanish or English, however you are most comfortable. We look forward to hearing from you and hope your back is feeling much better now.
Maddie Fuller
1 month ago
5

Team was so kind and very quick!

Response from the owner1 month ago
Thank you, Maddie - we appreciate you taking the time to let us know!
Karen McKinnon
1 month ago
1

I rate the hospital with a one-star not only for all the times I had to go there with some serious issues, but my son yeah he's an adult, he fell down a flight of stairs was unconscious for 30 seconds. They said he has a concussion and he's very tall and they sent him home didn't give him any pain medication and didn't even tell him what to do with a head concussion and head injuries need to be more seriously looked at because people have died after hitting their heads! This Hospital is the worst!! That's from personal experience and then just learning about what my son went through and because he has no insurance and it's a workers comp claim they can just not give him any medication for pain he's very tall he fell down a flight of wooden stairs this Hospital is just the only hospital I would wait till the very end and I may not even go there if I had to ever again it's the worst

Response from the owner1 month ago
Hi Karen - We're sorry to hear your experiences with us haven't gone the way you expected them to, and we'd welcome the opportunity to talk with you. At your convenience, please reach out to us at ContactUs@palomarhealth.org and let us know the best way to get in touch with you directly. Please don't ever hesitate to seek emergency care if you feel like you or a loved one need it, whether it's here with us or somewhere else! Palomar Health also sponsers a free Nurse Advice Line for the community that's available 24/7/365 - you can always reach out to them with any clinical questions. They're at 1-877-747-6411 and there's never any charge. Please accept our best wishes for your son's good health, thank you for letting us know about your experience, and we look forward to connecting with you.
Jaquelyn Jaquez
1 month ago
5

I ve been coming to this physical therapy office for a few months and I must say, I am very pleased. Misa is absolutely wonderful and the staff are attentive, helpful and friendly. I ve already asked my doctor for my new referral to be sent here for my occupational therapy to begin. I highly recommend this treatment facility.

Response from the owner1 month ago
Thank you, Jaquelyn! We'll pass your comments along to the physical therapy team and leadership. We appreciate you taking the time to write this and hope all continues to be well with you!
John Han
1 month ago
5

I had a great experience yesterday at the ER. My nurses were kind and everyone had a welcoming attitude. My doctor was thorough with her work up and made sure I knew what to do after discharge. The CT scan tech was also very nice and experienced. She communicated what was happening and how I d feel.I appreciate this team for making me feel better.

Response from the owner1 month ago
Thank you so much for taking the time to share this, John. We're very proud of our team and we'll pass your comments along to their leaders! Hoping all is well with you now, and please remember we're always here if you should need us.
Mary Roberts
1 month ago
1

Worst hospital ever they didn't even check my daughter for anything she had very bad stomach pain and she was pale they didn't even run a urine test when they took her blood pressure the machine went off I took her to that hospital because it was the closest one to my house I thought because we lived in a nicer area the hospital would be better I could not do been more wrong

Response from the owner1 month ago
Hi Mary - Please email us at your convenience (ContactUs@palomarhealth.org) and let us know the best way to reach you directly. We'd welcome the opportunity to speak with you and resolve this, and we're sorry to hear we did not meet your expectations. Thank you for letting us know, and we look forward to connecting with you. We always want to be sure our community has access to necessary care, and Palomar Health has a free 24-hour Nurse Advice Line available for any clinical questions. You can reach them any time at 1-877-747-6411.
Harley DeeLianni
1 month ago
5

I ve been going to this facility for months now as I ve extended my care for other ailments. I m so grateful for the attentive staff and I am in the best hands with Misa, my physical therapist. I highly recommend them to my friends and family.

Response from the owner1 month ago
Thank you, Harley! We will pass your comments along to Misa and to the physical therapy leadership team. We appreciate you taking the time to write this and hope everything continues to progress well for you!
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