Pinnacle Pointe Behavioral Healthcare System

11501 Financial Centre Parkway
Little Rock, AR 72211

The facilities at Pinnacle Pointe Behavioral Health in Little Rock, AR 1

About Pinnacle Pointe Behavioral Healthcare System

Pinnacle Pointe Behavioral Health offers behavioral health care and mental health treatment to individuals of all ages in Little Rock, Arizona. Depending on the severity of a person's addiction, a referral may be needed for treatment at an alcohol or drug rehab center.

Pinnacle Pointe Behavioral Health uses evidence-based treatment interventions to help their clients. Their services include inpatient and outpatient treatment.

The inpatient program is available in a standard length of stay and also as a long-term stay. The program is for individuals ages 5-17 years old. Psychiatric care, brain-spotting, individual therapy, group therapy, and skills classes are available.

The outpatient program provides individual therapy, group therapy, family therapy, and psychiatric care. Military-specific treatment is also provided.

Pinnacle Pointe Behavioral Health accepts most insurance plans, including Kaiser, Amerigroup, Magellan, United Healthcare, Blue Cross Blue Shield, Cigna, and ComPsych. Out of network benefits may vary, so it is important to verify insurance coverage with your provider.

Latest Reviews

Kalissa
3 weeks ago on Google
5
I went to long term back in 2019, if you knew me you knew I needed a lot work, I want to thank the staff that helped me the most, I truly went from rock bottom back to the top, much love for you guys.love from -kali k
Response from the owner3 weeks ago
Hi, Kalissa. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Malinda Crawford
3 weeks ago on Google
1
The facility looked nice. However for the price I was charged I figured my child would have received a little more help. She wasn t home 24hrs and we re back where we started.
Response from the owner3 weeks ago
Hello, Malinda. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.pinnaclepointebhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Lakeisha Ezell
1 month ago on Google
1
Horrible
Response from the owner3 weeks ago
Hi, Lakeisha. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. Thank you again.

Location

Accepted Insurance

Pinnacle Pointe Behavioral Healthcare System works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
During many phases of addiction treatment, you'll need to receive 24-hour clinical care in Arkansas. This supervision ensures your safety during the detox process. Licensed medical professionals and experienced addiction specialists provide medication management, non-addictive medication to curb withdrawal symptoms, and frequent monitoring of vital signs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (501) 223-3322
Building icon

11501 Financial Centre Parkway
Little Rock, AR 72211

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Pinnacle Pointe Behavioral Healthcare System

2.59/5 (240 reviews)
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Reviews

1

I remember being here as a child, and the staff never treat us well. Supervision is a serious lack there. It is not a good place for your children.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (239 reviews)
Kalissa
3 weeks ago
5

I went to long term back in 2019, if you knew me you knew I needed a lot work, I want to thank the staff that helped me the most, I truly went from rock bottom back to the top, much love for you guys.love from -kali k

Response from the owner3 weeks ago
Hi, Kalissa. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Malinda Crawford
3 weeks ago
1

The facility looked nice. However for the price I was charged I figured my child would have received a little more help. She wasn t home 24hrs and we re back where we started.

Response from the owner3 weeks ago
Hello, Malinda. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.pinnaclepointebhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Lakeisha Ezell
1 month ago
1

Horrible

Response from the owner1 month ago
Hi, Lakeisha. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. Thank you again.
Terri Barrett
1 month ago
5

Pinnacle point has been excellent in every aspect. Starting with the front desk to every position encountered. Our grandson has gained so much from his time there and so have we. His counselor was more than amazing.I want to thank them all for making it a really comfortable learning experience and they know it wasn'teasy for a great deal of the time.Thank you so much.

Response from the owner1 month ago
Hello, Terri. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Adin Wolf
1 month ago
5

Really helpful

Response from the owner1 month ago
Hi, Adin. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Beatrice Dean
1 month ago
4

DEATH
1 month ago
1

Update: Thank for the generic response you post every single time someone posts a negative review! There have been a lot of them so I imagine it's easier to just have a copy and paste statement readily available. This review is for the all the other parents out there, I think if you wanted to actually do anything about the problems that exist within your company you would have addressed the MULTITUDE of issues already reported in your reviews.Parents be warned!This hospital called DHS anonymous hotline to report me for not picking up my child even though I picked up my child on the day they were released.Dealing with DHS wasn't too difficult because we were easily able to provide the proof but this hospital and its nursing staff are really terrible and all parents should be warned away from this place. Communicating with them was a bit difficult as well, they kept saying they would note things but never note them and then we would be forced to repeat multiple times to many different people the things that were supposedly noted.Save yourself the problems that a place like this can cause and find a quality place to seek the help you need.

Response from the owner1 month ago
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. We hope to hear from you soon.
Cashoutkidd
1 month ago
2

The whole system of drugging kids and pretending everything is alright is apocracy and hyprocratic

Response from the owner1 month ago
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. Again, thank you.
Amanda Burleson
1 month ago
4

harley harvell
1 month ago
5

Don Cubillas
2 months ago
1

It absolutely sucked there the staff were clearly under the influence of Marijuana and one time I couldn't get out of my bed the staff kept yelling at me and saying that there going to call a code on me the therapist and nurses were very rude I would not recommend sending your children there or yourself.

Response from the owner1 month ago
Hello, Don. We appreciate your feedback. We would like to get more details about this; please visit http://www.pinnaclepointebhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Miguel Hernandez
2 months ago
1

This place was hell on earth

Response from the owner2 months ago
Hi, Miguel. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. Again, thank you.
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